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Commercial sales associate vs inside sales specialist

The differences between commercial sales associates and inside sales specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a commercial sales associate and an inside sales specialist. Additionally, a commercial sales associate has an average salary of $55,859, which is higher than the $50,944 average annual salary of an inside sales specialist.

The top three skills for a commercial sales associate include cash handling, financial statements and treasury. The most important skills for an inside sales specialist are customer service, CRM, and sales process.

Commercial sales associate vs inside sales specialist overview

Commercial Sales AssociateInside Sales Specialist
Yearly salary$55,859$50,944
Hourly rate$26.86$24.49
Growth rate4%4%
Number of jobs261,436251,423
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 69%
Average age4747
Years of experience44

What does a commercial sales associate do?

A commercial sales associate specializes in representing a company to offer products and services to businesses and organizations, ensuring efficiency and client satisfaction. Their responsibilities include performing research and analysis to identify business and client opportunities, pursuing leads, reaching out through calls and correspondence, arranging appointments, explaining or demonstrating products, and negotiating contracts. Aside from securing sales with businesses, a commercial sales associate must also perform clerical tasks such as producing progress reports and presentations, arranging schedules, and maintaining records of all transactions, all while adhering to the company's policies and regulations.

What does an inside sales specialist do?

An inside sales specialist is primarily responsible for securing sales by reaching out to clients to sell products and services. They may communicate with customers through calls and correspondence or personally recommend products in a retail store setting. Moreover, they are also responsible for responding to inquiries or concerns, identifying the customers' needs, devising strategies to find sales opportunities, and discussing products to customers. An inside sales specialist is often required to meet sales goals and report to managers should there be any issues or problems.

Commercial sales associate vs inside sales specialist salary

Commercial sales associates and inside sales specialists have different pay scales, as shown below.

Commercial Sales AssociateInside Sales Specialist
Average salary$55,859$50,944
Salary rangeBetween $28,000 And $111,000Between $34,000 And $75,000
Highest paying CityGlen Cove, NYSeattle, WA
Highest paying stateMaineWashington
Best paying companyAstraZenecaKeller Williams Greater Seattle
Best paying industry-Real Estate

Differences between commercial sales associate and inside sales specialist education

There are a few differences between a commercial sales associate and an inside sales specialist in terms of educational background:

Commercial Sales AssociateInside Sales Specialist
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Commercial sales associate vs inside sales specialist demographics

Here are the differences between commercial sales associates' and inside sales specialists' demographics:

Commercial Sales AssociateInside Sales Specialist
Average age4747
Gender ratioMale, 71.0% Female, 29.0%Male, 52.0% Female, 48.0%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between commercial sales associate and inside sales specialist duties and responsibilities

Commercial sales associate example responsibilities.

  • Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Survey and record HVAC equipment to provide repair and maintenance estimates for facility owners and managers.
  • Prospect for new customers for a new technology in Michigan that involves HVAC and commercial refrigeration systems.
  • Communicate ongoing contact activity utilizing Salesforce.com.

Inside sales specialist example responsibilities.

  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Present presentations to potential clients through Microsoft PowerPoint.
  • Maintain and update assigned territory through SalesLogix CRM program.
  • Revise and update CRM database to ensure accurate customer information.
  • Operate as inside sales consultant, primarily in areas of customer relations, sales/service support, coordinating production and transportation scheduling
  • Call on corporate counsel, c-level executives and law firms to sell solutions with traditional litigation support.
  • Show more

Commercial sales associate vs inside sales specialist skills

Common commercial sales associate skills
  • Cash Handling, 13%
  • Financial Statements, 9%
  • Treasury, 9%
  • Client Relationships, 9%
  • Data Entry, 6%
  • Business Development, 5%
Common inside sales specialist skills
  • Customer Service, 13%
  • CRM, 7%
  • Sales Process, 5%
  • Work Ethic, 5%
  • Product Knowledge, 5%
  • Outbound Calls, 4%