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The differences between commercial sales associates and sales associate and customer services can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a commercial sales associate, becoming a sales associate and customer service takes usually requires 6-12 months. Additionally, a commercial sales associate has an average salary of $55,859, which is higher than the $28,654 average annual salary of a sales associate and customer service.
The top three skills for a commercial sales associate include cash handling, financial statements and treasury. The most important skills for a sales associate and customer service are customer service, plumbing, and sales associates.
| Commercial Sales Associate | Sales Associate And Customer Service | |
| Yearly salary | $55,859 | $28,654 |
| Hourly rate | $26.86 | $13.78 |
| Growth rate | 4% | -4% |
| Number of jobs | 261,436 | 298,588 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 50% | High School Diploma, 34% |
| Average age | 47 | 40 |
| Years of experience | 4 | 12 |
A commercial sales associate specializes in representing a company to offer products and services to businesses and organizations, ensuring efficiency and client satisfaction. Their responsibilities include performing research and analysis to identify business and client opportunities, pursuing leads, reaching out through calls and correspondence, arranging appointments, explaining or demonstrating products, and negotiating contracts. Aside from securing sales with businesses, a commercial sales associate must also perform clerical tasks such as producing progress reports and presentations, arranging schedules, and maintaining records of all transactions, all while adhering to the company's policies and regulations.
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs. They are in charge of selling company goods and services to potential clients, often citing the common needs of prospective clients to ensure sales. They also handle customer inquiries and complaints and try their best to mitigate any problems that would arise. They are expected to be experts on company products to ensure that they can provide the best service to customers. Sales and customer service associates should have strong interpersonal skills, customer service skills, and communication skills.
Commercial sales associates and sales associate and customer services have different pay scales, as shown below.
| Commercial Sales Associate | Sales Associate And Customer Service | |
| Average salary | $55,859 | $28,654 |
| Salary range | Between $28,000 And $111,000 | Between $21,000 And $38,000 |
| Highest paying City | Glen Cove, NY | Bellevue, WA |
| Highest paying state | Maine | Connecticut |
| Best paying company | AstraZeneca | GEICO |
| Best paying industry | - | Manufacturing |
There are a few differences between a commercial sales associate and a sales associate and customer service in terms of educational background:
| Commercial Sales Associate | Sales Associate And Customer Service | |
| Most common degree | Bachelor's Degree, 50% | High School Diploma, 34% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | - |
Here are the differences between commercial sales associates' and sales associate and customer services' demographics:
| Commercial Sales Associate | Sales Associate And Customer Service | |
| Average age | 47 | 40 |
| Gender ratio | Male, 71.0% Female, 29.0% | Male, 39.8% Female, 60.2% |
| Race ratio | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 22.0% Asian, 6.4% White, 54.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |