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Commercial sales specialist vs sales support associate

The differences between commercial sales specialists and sales support associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a commercial sales specialist and a sales support associate. Additionally, a commercial sales specialist has an average salary of $73,492, which is higher than the $34,454 average annual salary of a sales support associate.

The top three skills for a commercial sales specialist include customer accounts, customer complaints and inventory control. The most important skills for a sales support associate are sales floor, back room, and math.

Commercial sales specialist vs sales support associate overview

Commercial Sales SpecialistSales Support Associate
Yearly salary$73,492$34,454
Hourly rate$35.33$16.56
Growth rate4%4%
Number of jobs124,771447,642
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 52%
Average age4747
Years of experience44

What does a commercial sales specialist do?

A commercial sales specialist is responsible for selling the company's goods and services to corporate organizations and identifying business opportunities that would generate more revenue resources and increase profits for the company. Commercial sales specialists determine the customers' needs and recommend product solutions by discussing and demonstrating product features and benefits, responding to their inquiries and concerns, and resolving complaints. They also work closely with the marketing team to enhance promotional efforts and media strategies to improve brand recognition in the market.

What does a sales support associate do?

A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.

Commercial sales specialist vs sales support associate salary

Commercial sales specialists and sales support associates have different pay scales, as shown below.

Commercial Sales SpecialistSales Support Associate
Average salary$73,492$34,454
Salary rangeBetween $48,000 And $112,000Between $25,000 And $46,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-Goldman Sachs
Best paying industry-Finance

Differences between commercial sales specialist and sales support associate education

There are a few differences between a commercial sales specialist and a sales support associate in terms of educational background:

Commercial Sales SpecialistSales Support Associate
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Commercial sales specialist vs sales support associate demographics

Here are the differences between commercial sales specialists' and sales support associates' demographics:

Commercial Sales SpecialistSales Support Associate
Average age4747
Gender ratioMale, 77.1% Female, 22.9%Male, 43.5% Female, 56.5%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.5% Asian, 5.2% White, 72.5% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between commercial sales specialist and sales support associate duties and responsibilities

Commercial sales specialist example responsibilities.

  • Analyze and support development and execution of underwriting, automation and operational strategies to efficiently and effectively manage the portfolio.
  • Analyze and support development and execution of underwriting, automation and operational strategies to efficiently and effectively manage the portfolio.
  • Assist customers in store with custom quotes, calculations, and DIY projects.
  • Build door and window designs for different DIY's, contractors, and professional customers.

Sales support associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Cross trained on POS function and inventory management
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Work with A/R on short payments and credit/debit discrepancies.
  • Identify and prioritize account opportunities and upselling value add services.
  • Process new service for external customers and initiate upselling opportunities for additional products and services.

Commercial sales specialist vs sales support associate skills

Common commercial sales specialist skills
  • Customer Accounts, 21%
  • Customer Complaints, 19%
  • Inventory Control, 15%
  • CRM, 8%
  • Building Relationships, 5%
  • Trade Shows, 4%
Common sales support associate skills
  • Sales Floor, 21%
  • Back Room, 13%
  • Math, 13%
  • Sales Support, 12%
  • Customer Service, 8%
  • Sales Service, 6%