Community liaison vs case management specialist

The differences between community liaisons and case management specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a community liaison and a case management specialist. Additionally, a case management specialist has an average salary of $41,553, which is higher than the $39,899 average annual salary of a community liaison.

The top three skills for a community liaison include patients, customer service and home health. The most important skills for a case management specialist are patients, social work, and mental health.

Community liaison vs case management specialist overview

	Community Liaison	Case Management Specialist
Yearly salary	$39,899	$41,553
Hourly rate	$19.18	$19.98
Growth rate	12%	12%
Number of jobs	30,431	153,985
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 65%	Bachelor's Degree, 56%
Average age	43	43
Years of experience	12	12

What does a community liaison do?

A community liaison is responsible for managing the communication between local institutions and community citizens. Community liaisons often coordinate with the community to talk about their needs and concerns, directing them to the organizations with plans on improving the people's lifestyles. They also assist in scheduling outreach meetings and fundraising activities to benefit the citizens, handling promotional events, representing an organization for human welfare to increase public awareness. A community liaison must have excellent communication and organizational skills, especially in solving community concerns and complaints.

What does a case management specialist do?

In healthcare facilities, a case management specialist is in charge of ensuring that patients get quality service. Their responsibilities often include handling admission and discharge procedures, preparing and processing documents, gathering and organizing patient information, and developing strategies to optimize case management operations. There are also instances where they must address patient concerns and issues, resolving them promptly and efficiently. Furthermore, as a case management specialist, it is essential to function while adhering to the facility's policies and regulations.

Community liaison vs case management specialist salary

Community liaisons and case management specialists have different pay scales, as shown below.

	Community Liaison	Case Management Specialist
Average salary	$39,899	$41,553
Salary range	Between $29,000 And $54,000	Between $27,000 And $62,000
Highest paying City	Washington, DC	San Mateo, CA
Highest paying state	North Dakota	Hawaii
Best paying company	BlackRock	McKinsey & Company Inc
Best paying industry	Utilities	Technology

Differences between community liaison and case management specialist education

There are a few differences between a community liaison and a case management specialist in terms of educational background:

	Community Liaison	Case Management Specialist
Most common degree	Bachelor's Degree, 65%	Bachelor's Degree, 56%
Most common major	Business	Nursing
Most common college	University of Southern California	SUNY at Binghamton

Community liaison vs case management specialist demographics

Here are the differences between community liaisons' and case management specialists' demographics:

	Community Liaison	Case Management Specialist
Average age	43	43
Gender ratio	Male, 29.5% Female, 70.5%	Male, 19.6% Female, 80.4%
Race ratio	Black or African American, 11.9% Unknown, 4.9% Hispanic or Latino, 20.9% Asian, 7.0% White, 53.5% American Indian and Alaska Native, 1.9%	Black or African American, 11.9% Unknown, 4.9% Hispanic or Latino, 18.7% Asian, 6.9% White, 55.7% American Indian and Alaska Native, 1.9%
LGBT Percentage	11%	11%

Differences between community liaison and case management specialist duties and responsibilities

Community liaison example responsibilities.

Grow and manage existing relationships in assign territories with physicians, hospitals, skil nursing and rehabilitation facilities and assist livings.
Create a brochure with InDesign.
Create social media strategy: Facebook administrator, NYPL blog contributor
Provide nutrition, fitness and diabetes education to the community at large.
Construct online training courses in HTML using materials provide by instructional designers.
Design the web application screens for new systems using modeling tool like HTML.

Case management specialist example responsibilities.

Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-base waiver services.
Provide case management to give emergency financial assistance to veterans and their families during a financial crisis.
Complete admission, stay and discharge reviews utilizing Interqual criteria to evaluate medical necessity as indicated by corporate standards.
Fax documents to skil nursing homes and rehabilitation facilities.
Perform psycho-social management, intervention, advocacy, and referral services for patients and significant others.
Supervise in educating patients and direct care staff about self-management of chronic illness tailoring instructions to patient's individual circumstances.

Community liaison vs case management specialist skills

Common community liaison skills

Patients, 19%
Customer Service, 7%
Home Health, 6%
Community Outreach, 5%
Patient Referrals, 4%
Community Resources, 4%

Common case management specialist skills

Patients, 19%
Social Work, 15%
Mental Health, 8%
Community Resources, 4%
Patient Care, 4%
Crisis Intervention, 4%

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Community Liaison
Community Liaison vs Case Management Specialist

Updated January 8, 2025

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