Computer laboratory manager vs engagement manager

Differences between computer laboratory manager and engagement manager duties and responsibilities

Computer laboratory manager example responsibilities.

• Manage DHCP database and DNS hostname registration.
• Design, implement and manage corporate data security solutions with firewall, VPN access, and data security.
• Install and manage multiple computer labs and staff and interface with instructors and students to support lab Novell environment.
• Manage consistent operations of mainframe and peripheral info systems through detail scheduling of equipment, personnel and priorities.
• Administer Novell [] network environments.
• Install & maintain software and repair PCs.
Show more

Engagement manager example responsibilities.

• Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
• Create and manage project plan & schedule; monitor project status throughout the SDLC.
• Manage customer interactions and relationship building with support staff, managers, and c-level executives.
• Manage all the environments and play key role performance test SME for the entire program.
• Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
• Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
Show more