Computer laboratory manager vs service delivery manager

Differences between computer laboratory manager and service delivery manager duties and responsibilities

Computer laboratory manager example responsibilities.

• Manage DHCP database and DNS hostname registration.
• Design, implement and manage corporate data security solutions with firewall, VPN access, and data security.
• Install and manage multiple computer labs and staff and interface with instructors and students to support lab Novell environment.
• Manage consistent operations of mainframe and peripheral info systems through detail scheduling of equipment, personnel and priorities.
• Administer Novell [] network environments.
• Install & maintain software and repair PCs.
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Service delivery manager example responsibilities.

• Manage and maintain VCE Vblock, Cisco networking, EMC storage, and VMware server / desktop infrastructure.
• Manage internal global IPVPN network services, comprise of approximately 1.6K routers / switches / Wi-Fi access points.
• Manage the back office PBX for VoIP customers which includes porting of phones and ordering new hardware from 3rd party vendors.
• Leverage the SDLC incremental release model to manage the design and implementation of a new integrate billing and check processing system.
• Manage and execute ERP implementation and optimization work.
• Manage virtualization of two data centers and 72 disparate satellite locations.
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