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Computer laboratory monitor vs technical support technician

The differences between computer laboratory monitors and technical support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer laboratory monitor and a technical support technician. Additionally, a technical support technician has an average salary of $40,210, which is higher than the $27,812 average annual salary of a computer laboratory monitor.

The top three skills for a computer laboratory monitor include troubleshoot, computer programs and mac. The most important skills for a technical support technician are customer service, technical support, and patients.

Computer laboratory monitor vs technical support technician overview

Computer Laboratory MonitorTechnical Support Technician
Yearly salary$27,812$40,210
Hourly rate$13.37$19.33
Growth rate10%10%
Number of jobs56,956165,677
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 40%
Average age4242
Years of experience22

Computer laboratory monitor vs technical support technician salary

Computer laboratory monitors and technical support technicians have different pay scales, as shown below.

Computer Laboratory MonitorTechnical Support Technician
Average salary$27,812$40,210
Salary rangeBetween $20,000 And $37,000Between $24,000 And $64,000
Highest paying City-Philadelphia, PA
Highest paying state-Pennsylvania
Best paying company-Ropes & Gray
Best paying industry-Finance

Differences between computer laboratory monitor and technical support technician education

There are a few differences between a computer laboratory monitor and a technical support technician in terms of educational background:

Computer Laboratory MonitorTechnical Support Technician
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 40%
Most common majorComputer ScienceBusiness
Most common collegeNorthwestern UniversityStanford University

Computer laboratory monitor vs technical support technician demographics

Here are the differences between computer laboratory monitors' and technical support technicians' demographics:

Computer Laboratory MonitorTechnical Support Technician
Average age4242
Gender ratioMale, 55.0% Female, 45.0%Male, 66.7% Female, 33.3%
Race ratioBlack or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 15.8% Asian, 13.3% White, 54.8% American Indian and Alaska Native, 0.4%Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer laboratory monitor and technical support technician duties and responsibilities

Computer laboratory monitor example responsibilities.

  • Manage, troubleshoot, repair and repair printers.
  • Manage departmental computer labs, update departmental website and troubleshot relate PC/Mac applications.
  • Perform troubleshoot of technical issues relate to architecture software, scanners and printers.
  • Configure and install desktop and server applications.
  • Provide desktop support to high school students in computer applications class.
  • Create solutions for document management systems using standard JavaScript code tightly integrate with SharePoint.
  • Show more

Technical support technician example responsibilities.

  • Manage paperwork associate with HVAC procedures.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Configure firewalls, setup ant-ivirus and other software to ensure proper network connectivity for windows xp, vista and mac os.
  • Assist in database software applications and implementing SQL server solutions.
  • Provide routine and advance technical support to customers for a major VOIP telecommunications company.
  • Provide daily in-person and telephonic customer support services and information to resolve and troubleshoot work-relate.
  • Show more

Computer laboratory monitor vs technical support technician skills

Common computer laboratory monitor skills
  • Troubleshoot, 7%
  • Computer Programs, 6%
  • Mac, 6%
  • Computer Software, 5%
  • PowerPoint, 5%
  • Microsoft Windows, 4%
Common technical support technician skills
  • Customer Service, 19%
  • Technical Support, 16%
  • Patients, 8%
  • Customer Support, 2%
  • Mac, 2%
  • OS, 2%

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