Computer laboratory supervisor vs computer support specialist

Differences between computer laboratory supervisor and computer support specialist duties and responsibilities

Computer laboratory supervisor example responsibilities.

• Manage departmental computer labs, update departmental website and troubleshot relate PC/Mac applications.
• Provide Internet support for internal clients in setting up connections and troubleshoot problems associate with server and connectivity.
• Assist lab users run system backups, install software, and make repairs; and monitor Decnet/Internet and mainframe connections.
• Lead student orientations to register students, set up testing, and review scores and assessments for the GED program.
• Partner with local community college and online universities to mentor GED graduates to pursue higher education learning including distance learning.
• Design and implement hardening PC standards for computer labs and college user community maintaining industry standards incorporate SOX compliance practices.
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Computer support specialist example responsibilities.

• Monitor and manage end-user LAN/WLAN connectivity, and utilize diagnostic tools for monitoring and testing physical networking performance.
• Interface daily with customers providing hardware and software support for a relational database design and written in INGRES using SQL.
• Perform domain registration, connect peripheral equipment, and troubleshoot workstations/blackberries remotely using SMS application.
• Deploy new machines, installing OS, applications, drivers, and network configurations.
• Participate in vulnerability resolution for both OS and specific applications on the OIG network.
• Establish a new process for imaging machines using Linux and write documentation for it.
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