Computer laboratory supervisor vs help desk supervisor

The differences between computer laboratory supervisors and help desk supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer laboratory supervisor and a help desk supervisor. Additionally, a help desk supervisor has an average salary of $64,297, which is higher than the $36,304 average annual salary of a computer laboratory supervisor.

The top three skills for a computer laboratory supervisor include computer lab equipment, mac and troubleshoot. The most important skills for a help desk supervisor are customer service, technical support, and operational procedures.

Computer laboratory supervisor vs help desk supervisor overview

	Computer Laboratory Supervisor	Help Desk Supervisor
Yearly salary	$36,304	$64,297
Hourly rate	$17.45	$30.91
Growth rate	10%	10%
Number of jobs	54,027	72,240
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 52%
Average age	42	42
Years of experience	2	2

Computer laboratory supervisor vs help desk supervisor salary

Computer laboratory supervisors and help desk supervisors have different pay scales, as shown below.

	Computer Laboratory Supervisor	Help Desk Supervisor
Average salary	$36,304	$64,297
Salary range	Between $20,000 And $62,000	Between $43,000 And $94,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between computer laboratory supervisor and help desk supervisor education

There are a few differences between a computer laboratory supervisor and a help desk supervisor in terms of educational background:

	Computer Laboratory Supervisor	Help Desk Supervisor
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Computer laboratory supervisor vs help desk supervisor demographics

Here are the differences between computer laboratory supervisors' and help desk supervisors' demographics:

	Computer Laboratory Supervisor	Help Desk Supervisor
Average age	42	42
Gender ratio	Male, 68.2% Female, 31.8%	Male, 66.4% Female, 33.6%
Race ratio	Black or African American, 10.9% Unknown, 5.3% Hispanic or Latino, 15.8% Asian, 12.7% White, 54.9% American Indian and Alaska Native, 0.4%	Black or African American, 12.0% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	11%	11%

Differences between computer laboratory supervisor and help desk supervisor duties and responsibilities

Computer laboratory supervisor example responsibilities.

Manage departmental computer labs, update departmental website and troubleshot relate PC/Mac applications.
Provide Internet support for internal clients in setting up connections and troubleshoot problems associate with server and connectivity.
Assist lab users run system backups, install software, and make repairs; and monitor Decnet/Internet and mainframe connections.
Lead student orientations to register students, set up testing, and review scores and assessments for the GED program.
Partner with local community college and online universities to mentor GED graduates to pursue higher education learning including distance learning.
Design and implement hardening PC standards for computer labs and college user community maintaining industry standards incorporate SOX compliance practices.

Help desk supervisor example responsibilities.

Manage LAN software/hardware installation and upgrade efforts.
Provide remote implementation support for IBM POS solution.
Provide phone support for network and remote VPN users with connectivity issues.
Assist remote users with VPN, RAS, and RNA connection problems.
Negotiate the leasing and storage of OS specific hardware for deadline driven system upgrades.
Assist in setting up and troubleshooting port security on switches through command line CLI.

Computer laboratory supervisor vs help desk supervisor skills

Common computer laboratory supervisor skills

Computer Lab Equipment, 9%
Mac, 8%
Troubleshoot, 7%
Computer Software, 5%
Lab Assistants, 5%
Computer Programs, 5%

Common help desk supervisor skills

Customer Service, 10%
Technical Support, 9%
Operational Procedures, 8%
Help Desk, 6%
Desk Support, 5%
Level Agreements, 4%

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Computer Laboratory Supervisor vs Help Desk Supervisor

Updated January 8, 2025

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