Computing services director vs senior service manager

Differences between computing services director and senior service manager duties and responsibilities

Computing services director example responsibilities.

• Segregate application and operations release functions into pre-defined windows to eliminate conflicting implementation schedules and manage dependencies and exceptions across organization.
• Coordinate with ADP for the creation of payroll journal entry.
• Study the feasibility of implementing a new billing system in workshops and payroll.
• Provide oversight to an electronic timekeeping system implementation project design to ensure compliance with wage and hour laws for all employees.
• Deploy, sustain, troubleshoot and repair standard voice, data, video network and cryptographic client devices in fix environments.
• Recommend and implement new mainframe computer hardware and college software package.
Show more

Senior service manager example responsibilities.

• Manage revenue and expenses for budget to meet shareholder KPI metrics.
• Ensure SLA compliance, manage escalations and build solutions to respond to new requirements.
• Develop a robust PMO framework and manage the responsibilities for the SunGard project team.
• Identify investment opportunities and manage investment product fund to ensure excess ROI and minimize carryover losses.
• Manage agile development scrums teams through sprint development, hardening, integration and QA testing (standard SDLC).
• Manage relationship and services provisioning with off-shore partners in India that develop a portfolio of tools which are deployed globally.
Show more