Consumer service representative vs account representative

Differences between consumer service representative and account representative duties and responsibilities

Consumer service representative example responsibilities.

• Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
• Hire on as a seasonal CSR for the holiday season.
• Work independently as a telecommuter and serve as a CSR supervisor.
• Enter online orders for consumers and store representative and troubleshoot all problems relating to them.
• Work with Spanish speaking consumers to efficiently troubleshoot and resolve issues with their Nintendo products.
• Demonstrate superb organizational and multitasking abilities
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Account representative example responsibilities.

• Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
• Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
• Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
• Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
• Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
• Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.
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