Consumer service representative vs client representative

The differences between consumer service representatives and client representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a consumer service representative and a client representative. Additionally, a client representative has an average salary of $41,785, which is higher than the $32,944 average annual salary of a consumer service representative.

The top three skills for a consumer service representative include consumer service, customer service and phone calls. The most important skills for a client representative are customer service, phone calls, and client accounts.

Consumer service representative vs client representative overview

	Consumer Service Representative	Client Representative
Yearly salary	$32,944	$41,785
Hourly rate	$15.84	$20.09
Growth rate	-4%	-4%
Number of jobs	181,035	238,735
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 61%
Average age	40	40
Years of experience	12	12

Consumer service representative vs client representative salary

Consumer service representatives and client representatives have different pay scales, as shown below.

	Consumer Service Representative	Client Representative
Average salary	$32,944	$41,785
Salary range	Between $26,000 And $40,000	Between $28,000 And $60,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	IBM
Best paying industry	-	Technology

Differences between consumer service representative and client representative education

There are a few differences between a consumer service representative and a client representative in terms of educational background:

	Consumer Service Representative	Client Representative
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	-	-

Consumer service representative vs client representative demographics

Here are the differences between consumer service representatives' and client representatives' demographics:

	Consumer Service Representative	Client Representative
Average age	40	40
Gender ratio	Male, 35.5% Female, 64.5%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 10.3% Unknown, 5.3% Hispanic or Latino, 18.5% Asian, 7.2% White, 57.9% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 21.2% Asian, 7.6% White, 54.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between consumer service representative and client representative duties and responsibilities

Consumer service representative example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Hire on as a seasonal CSR for the holiday season.
Work independently as a telecommuter and serve as a CSR supervisor.
Enter online orders for consumers and store representative and troubleshoot all problems relating to them.
Work with Spanish speaking consumers to efficiently troubleshoot and resolve issues with their Nintendo products.
Demonstrate superb organizational and multitasking abilities

Client representative example responsibilities.

Experience in managing pipeline, progressing opportunity through sales stages & using CRM tools to reflect pipeline accurately.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Utilize research tools and CRM package to sustain consistent pipeline of prospective clients.
Present program via Microsoft PowerPoint to potential clients and attend conventions for prospective clients.
Complete daily teller routine such as night drop, servicing the ATM and transactions.
Train, troubleshoot, and interact with clients using financial software in trust departments.

Consumer service representative vs client representative skills

Common consumer service representative skills

Consumer Service, 16%
Customer Service, 12%
Phone Calls, 7%
Customer Satisfaction, 6%
Data Entry, 6%
Customer Inquiries, 6%

Common client representative skills

Customer Service, 24%
Phone Calls, 7%
Client Accounts, 6%
Product Knowledge, 6%
Customer Satisfaction, 6%
Problem Resolution, 5%

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Office and Administrative Industry
Consumer Service Representative
Consumer Service Representative vs Client Representative

Updated January 8, 2025

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