Consumer service representative vs finance service representative

The differences between consumer service representatives and finance service representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a consumer service representative, becoming a finance service representative takes usually requires 2-4 years. Additionally, a finance service representative has an average salary of $38,361, which is higher than the $32,944 average annual salary of a consumer service representative.

The top three skills for a consumer service representative include consumer service, customer service and phone calls. The most important skills for a finance service representative are financial services, patients, and team-oriented environment.

Consumer service representative vs finance service representative overview

	Consumer Service Representative	Finance Service Representative
Yearly salary	$32,944	$38,361
Hourly rate	$15.84	$18.44
Growth rate	-4%	10%
Number of jobs	181,035	220,519
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 60%
Average age	40	43
Years of experience	12	4

Consumer service representative vs finance service representative salary

Consumer service representatives and finance service representatives have different pay scales, as shown below.

	Consumer Service Representative	Finance Service Representative
Average salary	$32,944	$38,361
Salary range	Between $26,000 And $40,000	Between $25,000 And $58,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Bloomberg
Best paying industry	-	Government

Differences between consumer service representative and finance service representative education

There are a few differences between a consumer service representative and a finance service representative in terms of educational background:

	Consumer Service Representative	Finance Service Representative
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	-	University of Pennsylvania

Consumer service representative vs finance service representative demographics

Here are the differences between consumer service representatives' and finance service representatives' demographics:

	Consumer Service Representative	Finance Service Representative
Average age	40	43
Gender ratio	Male, 35.5% Female, 64.5%	Male, 41.2% Female, 58.8%
Race ratio	Black or African American, 10.3% Unknown, 5.3% Hispanic or Latino, 18.5% Asian, 7.2% White, 57.9% American Indian and Alaska Native, 0.7%	Black or African American, 5.7% Unknown, 4.1% Hispanic or Latino, 11.9% Asian, 10.1% White, 67.9% American Indian and Alaska Native, 0.2%
LGBT Percentage	7%	6%

Differences between consumer service representative and finance service representative duties and responsibilities

Consumer service representative example responsibilities.

Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Hire on as a seasonal CSR for the holiday season.
Work independently as a telecommuter and serve as a CSR supervisor.
Enter online orders for consumers and store representative and troubleshoot all problems relating to them.
Work with Spanish speaking consumers to efficiently troubleshoot and resolve issues with their Nintendo products.
Demonstrate superb organizational and multitasking abilities

Finance service representative example responsibilities.

Manage correspondent services including but not limit to wire processing, coin and currency, ACH support and international payments.
Gain excellent customer service skills and achieve award for completing voluntary MSR exams.1
Manage client relationship by presenting solutions for customers state and unstate needs while cross-selling company products.
Maintain cleanliness and presentation of member service area and marketing information.
Originate and develop new business through effective profiling, relationship building, consultative customer service in a retail banking environment.
Count upon for accuracy and math skills.

Consumer service representative vs finance service representative skills

Common consumer service representative skills

Consumer Service, 16%
Customer Service, 12%
Phone Calls, 7%
Customer Satisfaction, 6%
Data Entry, 6%
Customer Inquiries, 6%

Common finance service representative skills

Financial Services, 15%
Patients, 8%
Team-Oriented Environment, 7%
Mutual Funds, 4%
Financial Products, 4%
Customer Service, 3%

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Office and Administrative Industry
Consumer Service Representative
Consumer Service Representative vs Finance Service Representative

Updated January 8, 2025

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