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Contractor/technician vs information technology/support technician

The differences between contractor/technicians and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a contractor/technician and an information technology/support technician. Additionally, a contractor/technician has an average salary of $54,910, which is higher than the $45,591 average annual salary of an information technology/support technician.

The top three skills for a contractor/technician include PC, network printers and desktop support. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.

Contractor/technician vs information technology/support technician overview

Contractor/TechnicianInformation Technology/Support Technician
Yearly salary$54,910$45,591
Hourly rate$26.40$21.92
Growth rate10%10%
Number of jobs78,980161,748
Job satisfaction--
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 51%
Average age4242
Years of experience22

Contractor/technician vs information technology/support technician salary

Contractor/technicians and information technology/support technicians have different pay scales, as shown below.

Contractor/TechnicianInformation Technology/Support Technician
Average salary$54,910$45,591
Salary rangeBetween $33,000 And $90,000Between $31,000 And $66,000
Highest paying CitySacramento, CASan Francisco, CA
Highest paying stateNew YorkPennsylvania
Best paying companyUnited Software GroupMicrosoft
Best paying industry-Technology

Differences between contractor/technician and information technology/support technician education

There are a few differences between a contractor/technician and an information technology/support technician in terms of educational background:

Contractor/TechnicianInformation Technology/Support Technician
Most common degreeBachelor's Degree, 47%Bachelor's Degree, 51%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Contractor/technician vs information technology/support technician demographics

Here are the differences between contractor/technicians' and information technology/support technicians' demographics:

Contractor/TechnicianInformation Technology/Support Technician
Average age4242
Gender ratioMale, 78.0% Female, 22.0%Male, 85.4% Female, 14.6%
Race ratioBlack or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.8% White, 56.2% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between contractor/technician and information technology/support technician duties and responsibilities

Contractor/technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Utilize VMWare for testing various software/hardware configurations before deploying to production status.
  • Maintain government and/or vendor-manufacture telecommunications equipment, fiber optic modems, multiplexer, fiber optic/Ethernet cables, switches & telephone systems.
  • Install end user peripherals and troubleshot any issues.
  • Set up, install, and troubleshot peripheral equipment.
  • Edit and create knowledge base articles, complete all work satisfactorily within SLA's.
  • Show more

Information technology/support technician example responsibilities.

  • Manage DHCP entries, assign and reserve IP addresses for different sites and locations.
  • Manage companies ShoreTel VoIP telephone system.
  • Manage and maintain network peripherals including printers, workstations and network connections.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Furnish technical assistance with VoIP system maintenance.
  • Use SCCM to remotely support and install software allowing for a reduction in troubleshooting times.
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Contractor/technician vs information technology/support technician skills

Common contractor/technician skills
  • PC, 10%
  • Network Printers, 7%
  • Desktop Support, 6%
  • POS, 5%
  • Technical Assistance, 4%
  • SQL Server, 4%
Common information technology/support technician skills
  • Customer Service, 12%
  • Troubleshoot, 9%
  • Computer System, 6%
  • Desk Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 3%

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