Contractor/technician vs network support technician

Differences between contractor/technician and network support technician duties and responsibilities

Contractor/technician example responsibilities.

• Develop Java base IAM system components to manage security and authorizations.
• Utilize VMWare for testing various software/hardware configurations before deploying to production status.
• Maintain government and/or vendor-manufacture telecommunications equipment, fiber optic modems, multiplexer, fiber optic/Ethernet cables, switches & telephone systems.
• Install end user peripherals and troubleshot any issues.
• Set up, install, and troubleshot peripheral equipment.
• Edit and create knowledge base articles, complete all work satisfactorily within SLA's.
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Network support technician example responsibilities.

• Assist in managing Nortel CS1000 phone system.
• Manage a technician scheduling system base on Linux.
• Manage SQL database moves, updates, backups, for end users ,.
• Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
• Manage all VoIP technology and phone configuration.
• Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
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