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The differences between counter managers and floor managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a counter manager and a floor manager. Additionally, a floor manager has an average salary of $43,813, which is higher than the $42,396 average annual salary of a counter manager.
The top three skills for a counter manager include cleanliness, store management and fragrance. The most important skills for a floor manager are customer service, cleanliness, and pallets.
| Counter Manager | Floor Manager | |
| Yearly salary | $42,396 | $43,813 |
| Hourly rate | $20.38 | $21.06 |
| Growth rate | - | 6% |
| Number of jobs | 32,169 | 442,213 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 49% |
| Average age | 43 | 43 |
| Years of experience | 6 | 6 |
A counter manager is a person who leads a team of employees in the retail departments of bakeries, cosmetics, and delis. Counter managers take both administrative and leadership responsibilities. They support managers in procedure enforcement, customer relations, and staff communication. It is their job to oversee service management and keep track of the inventory. Among other duties, they tend to include employee recruitment and training, goal setup, conflict resolution, corporate finance, and budgeting.
A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.
Counter managers and floor managers have different pay scales, as shown below.
| Counter Manager | Floor Manager | |
| Average salary | $42,396 | $43,813 |
| Salary range | Between $29,000 And $61,000 | Between $32,000 And $58,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | Oil States International |
| Best paying industry | - | Telecommunication |
There are a few differences between a counter manager and a floor manager in terms of educational background:
| Counter Manager | Floor Manager | |
| Most common degree | Bachelor's Degree, 47% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Delhi | SUNY College of Technology at Delhi |
Here are the differences between counter managers' and floor managers' demographics:
| Counter Manager | Floor Manager | |
| Average age | 43 | 43 |
| Gender ratio | Male, 15.1% Female, 84.9% | Male, 56.1% Female, 43.9% |
| Race ratio | Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.8% Asian, 6.9% White, 61.5% American Indian and Alaska Native, 0.7% | Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 9% | 9% |