Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between customer account executives and customer relations coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer account executive and a customer relations coordinator. Additionally, a customer account executive has an average salary of $61,741, which is higher than the $37,953 average annual salary of a customer relations coordinator.
The top three skills for a customer account executive include quality customer service, customer accounts and inbound calls. The most important skills for a customer relations coordinator are customer service, customer relations, and customer satisfaction.
| Customer Account Executive | Customer Relations Coordinator | |
| Yearly salary | $61,741 | $37,953 |
| Hourly rate | $29.68 | $18.25 |
| Growth rate | -4% | -4% |
| Number of jobs | 277,757 | 177,951 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 51% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
The role of account executives is to support both new and existing client accounts. They are responsible for building and maintaining positive relationships with new and existing clients. They are often the point of contact for brand teams and clients. They are expected to fulfill other duties and responsibilities, which include developing new business prospects, designing and maintaining account plans for clients, and coordinating account activities. To become a successful account executive, you should have excellent strategic planning skills, solid sales skills, and attention to detail.
A customer relations coordinator oversees a company's customer service programs, ensuring clients receive optimal support and service. They conduct market research and analysis, study client feedback, organize customer loyalty incentives, coordinate customer service teams, establish programs, supervise staff performance, and solve issues and concerns when any arise. They may also communicate directly with clients to assist them by answering inquiries, solving problems and concerns, issuing refunds or product replacements, offering discounts, and promoting products or services.
Customer account executives and customer relations coordinators have different pay scales, as shown below.
| Customer Account Executive | Customer Relations Coordinator | |
| Average salary | $61,741 | $37,953 |
| Salary range | Between $26,000 And $143,000 | Between $27,000 And $52,000 |
| Highest paying City | Boston, MA | Oakland, CA |
| Highest paying state | Alaska | Alaska |
| Best paying company | Okta | World Fuel Services |
| Best paying industry | Telecommunication | Automotive |
There are a few differences between a customer account executive and a customer relations coordinator in terms of educational background:
| Customer Account Executive | Customer Relations Coordinator | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between customer account executives' and customer relations coordinators' demographics:
| Customer Account Executive | Customer Relations Coordinator | |
| Average age | 40 | 40 |
| Gender ratio | Male, 40.6% Female, 59.4% | Male, 34.1% Female, 65.9% |
| Race ratio | Black or African American, 14.5% Unknown, 5.3% Hispanic or Latino, 17.6% Asian, 6.8% White, 55.1% American Indian and Alaska Native, 0.7% | Black or African American, 11.0% Unknown, 5.7% Hispanic or Latino, 20.8% Asian, 6.9% White, 54.8% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 7% | 7% |