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The differences between customer assistants and tellers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a teller has an average salary of $32,171, which is higher than the $31,331 average annual salary of a customer assistant.
The top three skills for a customer assistant include reservations, customer assistance and customer service. The most important skills for a teller are cash handling, customer service, and financial transactions.
| Customer Assistant | Teller | |
| Yearly salary | $31,331 | $32,171 |
| Hourly rate | $15.06 | $15.47 |
| Growth rate | -4% | -12% |
| Number of jobs | 177,008 | 16,298 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 41% |
| Average age | 40 | 39 |
| Years of experience | 12 | - |
A customer assistant is responsible for providing the best customer service, handling customer inquiries, managing complaints, and processing requests depending on the clients' needs. Customer assistants must have exceptional communication skills and the knowledge of the goods and services the company offers to accommodate customers on their concerns. A customer assistant should also have a good grasp on marketing processes to sell products, take orders, and develop sales pitches to potential customers to drive revenues, increase profitability, and maintain good customer feedback.
Tellers are bank employees who handle face-to-face or in-person transactions of clients. They are the bank's front liners, and they interact with clients on a daily basis. They process requests related to the clients' bank accounts, including, but not limited to, opening and closing accounts, withdrawing and depositing cash and checks, processing loan requests, accepting payments, validating transactions, and answering any other questions that a client may have. They should also be familiar with the bank's products and services. Tellers should have good customer service skills, attention to detail, and basic accounting skills.
Customer assistants and tellers have different pay scales, as shown below.
| Customer Assistant | Teller | |
| Average salary | $31,331 | $32,171 |
| Salary range | Between $25,000 And $38,000 | Between $26,000 And $39,000 |
| Highest paying City | Washington, DC | Manchester, NJ |
| Highest paying state | Connecticut | New Jersey |
| Best paying company | University of California, Berkeley | Security Service Federal Credit Union |
| Best paying industry | Finance | Finance |
There are a few differences between a customer assistant and a teller in terms of educational background:
| Customer Assistant | Teller | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 41% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between customer assistants' and tellers' demographics:
| Customer Assistant | Teller | |
| Average age | 40 | 39 |
| Gender ratio | Male, 43.3% Female, 56.7% | Male, 23.0% Female, 77.0% |
| Race ratio | Black or African American, 11.5% Unknown, 5.5% Hispanic or Latino, 21.2% Asian, 7.2% White, 53.9% American Indian and Alaska Native, 0.7% | Black or African American, 9.5% Unknown, 3.4% Hispanic or Latino, 21.2% Asian, 7.2% White, 58.1% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 7% | 7% |