Customer complaint service supervisor vs bilingual customer service

The differences between customer complaint service supervisors and bilingual customer services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer complaint service supervisor and a bilingual customer service. Additionally, a customer complaint service supervisor has an average salary of $32,891, which is higher than the $32,388 average annual salary of a bilingual customer service.

The top three skills for a customer complaint service supervisor include customer complaints, inbound calls and front desk. The most important skills for a bilingual customer service are data entry, strong customer service, and excellent organizational.

Customer complaint service supervisor vs bilingual customer service overview

	Customer Complaint Service Supervisor	Bilingual Customer Service
Yearly salary	$32,891	$32,388
Hourly rate	$15.81	$15.57
Growth rate	-4%	-4%
Number of jobs	161,433	201,631
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 35%
Average age	40	40
Years of experience	12	12

Customer complaint service supervisor vs bilingual customer service salary

Customer complaint service supervisors and bilingual customer services have different pay scales, as shown below.

	Customer Complaint Service Supervisor	Bilingual Customer Service
Average salary	$32,891	$32,388
Salary range	Between $25,000 And $41,000	Between $26,000 And $39,000
Highest paying City	-	Minneapolis, MN
Highest paying state	-	Alaska
Best paying company	-	Uline
Best paying industry	-	Insurance

Differences between customer complaint service supervisor and bilingual customer service education

There are a few differences between a customer complaint service supervisor and a bilingual customer service in terms of educational background:

	Customer Complaint Service Supervisor	Bilingual Customer Service
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	-

Customer complaint service supervisor vs bilingual customer service demographics

Here are the differences between customer complaint service supervisors' and bilingual customer services' demographics:

	Customer Complaint Service Supervisor	Bilingual Customer Service
Average age	40	40
Gender ratio	Male, 32.7% Female, 67.3%	Male, 30.8% Female, 69.2%
Race ratio	Black or African American, 10.1% Unknown, 5.1% Hispanic or Latino, 20.5% Asian, 5.1% White, 58.5% American Indian and Alaska Native, 0.7%	Black or African American, 12.2% Unknown, 4.9% Hispanic or Latino, 28.1% Asian, 4.6% White, 49.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	7%

Differences between customer complaint service supervisor and bilingual customer service duties and responsibilities

Customer complaint service supervisor example responsibilities.

Manage and calculate daily cash deposits and prepare daily payroll ledgers.
Demonstrate superb organizational and multitasking abilities
Demonstrate superb organizational and multitasking abilities

Bilingual customer service example responsibilities.

Help troubleshoot and fix technology problems over-the-counter with clients while offering professional services to help achieve business goals.
Provide excellent customer service while ensuring all HIPPA guidelines are follow.
Handle high volume correspondence receive from both patients and providers, validate documents manually and support computerize filing system.
Verify and update patients demographics and insurance information as needed, send messages to facilities concerning patient medications and concerns.
Demonstrate superb organizational and multitasking abilities
Provide accurate first call solutions to any concern from providers and third party agencies according to HIPAA guidelines and ethical protocols.

Customer complaint service supervisor vs bilingual customer service skills

Common customer complaint service supervisor skills

Customer Complaints, 18%
Inbound Calls, 16%
Front Desk, 11%
Customer Satisfaction, 10%
Customer Orders, 8%
Customer Calls, 8%

Common bilingual customer service skills

Data Entry, 8%
Strong Customer Service, 7%
Excellent Organizational, 6%
Excellent Interpersonal, 6%
Strong Computer, 5%
Technical Support, 5%

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Customer Complaint Service Supervisor
Customer Complaint Service Supervisor vs Bilingual Customer Service

Updated January 8, 2025

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