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Customer complaint service supervisor vs customer service attendant

The differences between customer complaint service supervisors and customer service attendants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer complaint service supervisor and a customer service attendant. Additionally, a customer complaint service supervisor has an average salary of $32,891, which is higher than the $30,946 average annual salary of a customer service attendant.

The top three skills for a customer complaint service supervisor include customer complaints, inbound calls and front desk. The most important skills for a customer service attendant are strong customer service, customer service, and cleanliness.

Customer complaint service supervisor vs customer service attendant overview

Customer Complaint Service SupervisorCustomer Service Attendant
Yearly salary$32,891$30,946
Hourly rate$15.81$14.88
Growth rate-4%-4%
Number of jobs161,433292,907
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 39%
Average age4040
Years of experience1212

Customer complaint service supervisor vs customer service attendant salary

Customer complaint service supervisors and customer service attendants have different pay scales, as shown below.

Customer Complaint Service SupervisorCustomer Service Attendant
Average salary$32,891$30,946
Salary rangeBetween $25,000 And $41,000Between $24,000 And $39,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-Salesforce
Best paying industry-Technology

Differences between customer complaint service supervisor and customer service attendant education

There are a few differences between a customer complaint service supervisor and a customer service attendant in terms of educational background:

Customer Complaint Service SupervisorCustomer Service Attendant
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common college--

Customer complaint service supervisor vs customer service attendant demographics

Here are the differences between customer complaint service supervisors' and customer service attendants' demographics:

Customer Complaint Service SupervisorCustomer Service Attendant
Average age4040
Gender ratioMale, 32.7% Female, 67.3%Male, 48.4% Female, 51.6%
Race ratioBlack or African American, 10.1% Unknown, 5.1% Hispanic or Latino, 20.5% Asian, 5.1% White, 58.5% American Indian and Alaska Native, 0.7%Black or African American, 11.1% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.8%
LGBT Percentage7%7%

Differences between customer complaint service supervisor and customer service attendant duties and responsibilities

Customer complaint service supervisor example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Demonstrate superb organizational and multitasking abilities
  • Demonstrate superb organizational and multitasking abilities

Customer service attendant example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Assess customer orders for accuracy, cleanliness and organization of customer area.
  • Assist in cashiering and point of sale (POS) system procedures during busy hours.
  • Operate POS system, enter accurate amounts and totals; provide exact change for all transactions.
  • Carry and unload groceries accordingly.
  • Bag groceries and organize inventory displays.
    • Show more

Customer complaint service supervisor vs customer service attendant skills

Common customer complaint service supervisor skills
  • Customer Complaints, 18%
  • Inbound Calls, 16%
  • Front Desk, 11%
  • Customer Satisfaction, 10%
  • Customer Orders, 8%
  • Customer Calls, 8%
Common customer service attendant skills
  • Strong Customer Service, 57%
  • Customer Service, 16%
  • Cleanliness, 6%
  • Front Desk, 3%
  • Perform Routine Maintenance, 3%
  • CPR, 2%

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Updated January 8, 2025

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