Customer service advisor jobs in Puerto Rico

** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD , WD_BLACK, and SanDisk Professional brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Today's exceptional challenges require your unique skills. Together, we can build the future of data storage. **Job Description** ESSENTIAL DUTIES AND RESPONSIBILITIES + Work cross-functionally between Technical Support, Supply Chain, Pricing, Legal, and Product Marketing organizations within company to meet customers' needs + Manage the relationship with the account - including contract manufacturers, distributors, and end customer + Drive customer revenue and shipments to the goals of the account and company + Manage the internal and external communication regarding the account, making sure there is alignment and consistency within WD and externally to the customer Is available, responsive, and timely to customer inquiries, requests for information and/or quotations, problem resolution, etc - even if after normal business hours. + Coordinate customer pricing and rebate communication, and ensure correct rebates are paid on time to the customers + Manage the product lifecycle by account: product list, product roadmap, product launch, qualification, End of Life Schedule and host various technology and business meetings on weekly & quarterly basis + Manage meeting preparation, including creating pre-meeting document and scheduling pre-meeting for internal review and alignment prior to facing the customer + Manage meeting logistics including travel for customer engagements Map customer relationships and identify areas for improvement Manage historical and current revenue, PB, and unit shipment data for the account **Qualifications** REQUIRED + Bachelor's degree in a related field + 5-7 years of account management experience or equivalent experience. + Understand market conditions and how they affect WD and the customer + Understand the customer legal contracts and terms in place + Understand the supply chain process from WD to the end customer, identify areas of concern as they arise, and escalate when necessary SKILLS + Exceptional customer service and communication skills, with the ability to explain complex technical concepts to all levels of users. + Strong problem-solving and analytical skills. + Proven troubleshooting skills in customer-facing environments. + Strong desire and ability to learn new products and technologies. **Additional Information** Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (*********************************************************************************************** . Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Based on our experience, we anticipate that the application deadline will be 1/16/2025 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline. **Compensation & Benefits Details** + An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs. + The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future. + If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned. + You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards. + We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan. + **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .

Job Details 699 INDUSTRIAL AVE - ISABELLA, PR ContractorDescription Make a Difference with FEMA: Join Our Customer Service Team in Isabela, Puerto Rico! Capitol Bridge Puerto Rico is on the lookout for passionate Customer Service Representatives to join our team in Isabela. This is your opportunity to support individuals affected by disasters through our collaboration with FEMA. We need experienced Data Operators (Level I) eager to contribute positively to our customers' experiences. Why Join Us? As part of our team, you'll embark on a meaningful journey, helping others in their time of need. To ensure you're fully prepared, Capitol Bridge Puerto Rico provides paid, comprehensive training. This training equips you with the necessary tools and knowledge to deliver unparalleled service, support, and professionalism to every caller. Your Impact Starts Here. By joining us, you play a critical role in our mission to aid those impacted by disasters. If you're enthusiastic about making a significant impact and ready to elevate your career in customer service, we invite you to apply. This position is contingent upon project award and contract approval. On-site Hours of Operations: 7:00AM-11:00PM (May vary based on company needs) Compensation: $17.20 p/h + Health & Welfare Health & Welfare (H&W) dollars-also referred to as fringe dollars - are contributed by your employer to help pay for your benefit coverage as required by the Service Contract Act obligation. There is an H&W contribution for every hour you are paid (including PTO, but excluding overtime hours), up to 40 hours per week or as defined by the applicable Wage Determination. Pay and Benefits: Paid Holidays. PTO (Vacation and Sick Leave as per current PR Labor Law). A variety of shifts that meet lifestyle and family goals. Fun, professional atmosphere. Leadership support to ensure success in a meaningful career. Responsibilities include (but not limited to): Respond to incoming calls, and make occasional outbound calls regarding Federal Emergency Management Agency (FEMA) Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks Complete basic call-related input in computer terminal to phone inquiries Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate Attention to detail, ability to multitask is required Meet Quality Assurance (QA) and other key performance metrics Track and document all inquiries using the applicable systems Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions Education, Skills and Qualifications: High School Diploma or GED required At least six (6) months of customer service/secretarial/telemarketing experience required U.S. Citizenship (Lawful permanent residents are not allowed) Ability to speak and read English clearly, professionally, and fluently Ability to pass a federal background check Ability to comply with moderate computer usage including MS Office applications Ability to work nights and weekends, as well as overtime and/or holidays as needed Experience with and/or ability to use call center telephony equipment Must have demonstrated excellent interpersonal skills and the ability to organize simultaneous tasks Call center experience preferred, but not required Screening Requirements Please be prepared to comply with requests for background checks and/or drug screenings related to this employment opportunity. Prompt responses to all requests are essential, as we aim to fill our vacancies swiftly. Failure to respond may lead to disqualification from consideration for this position. Reasonable Accommodation If you require alternative methods of application or screening, you must approach the employer directly to request this. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. EEO Statement Capitol Bridge Puerto Rico is dedicated to fostering an inclusive and diverse workplace. As an Equal Opportunity Employer, we make all employment decisions based on business needs, job requirements, and the qualifications of the candidates, ensuring fairness and equality. We strictly prohibit discrimination on the grounds of race, color, religion, national or social origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital status, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other classification protected by the laws and regulations in Puerto Rico and other locations where we operate. Our commitment to equality, respect, and integrity guides our mission to create a workplace where everyone can thrive and contribute to our success.

The person in this position acts as the main contact between the parts department of Ricardo Caballero Grupo Automatize and the different suppliers, and supplies the parts needs to the service department, as well as with retail and wholesale customers in the sale of parts and accessories for cars under the MITSUBISHI brand. He carries out all part transactions such as sale, shipping, receipt, return, among others. Responsibilities: Executes work assigned by the Parts & Service Manager. Inspects daily inventory and ensures that there is always an inventory of all parts to meet customer and service department needs. Keeps a record of the part or accessory orders placed and identifies in the system who owns each one and coordinates the delivery with the client or the appointment with the advisor. Keep the areas assigned to store parts clean, orderly and in good condition. Create new areas as needed and not have pieces on the floor that obstruct the passage. In charge of performing “Scrapping” and complying with the standard. Is responsible for keeping parts in the assigned area properly organized. Dispatch parts to the customer through the counter and to the workshop through the workshop window. Promote the installation of parts sold over the counter and refer it to the Service Advisor. Responsible for ordering parts complying with the standards of each brand. Estimates parts over the counter and for repairs in the workshop, whether warranty or paying customer, and will follow up on them. Ensure that you receive all the parts that are ordered and that they are in perfect condition. Responsible for communicating with the supplier when parts do not meet standards, or the ordered quantity is not received. Maintains contact with suppliers for order status or part returns. Document all delivery of special tools to technicians. Know the MITSUBISHI brand parts policies and procedures manual to comply with the brand's standards, including obsolescence. Make efforts to get new clients, whether regular or wholesale. Work as a team providing support to colleagues. Participate in seminars and training courses, whether online or in person, and do your best to acquire new skills. Follows up with advisors on uninstalled parts in inventory. Carry out other activities if requested by your supervisor. Know Service Advisor processes and guarantees to cover if necessary. Requirements: High School Diploma Valid Driver's License required. Basic knowledge of the use of dangerous objects and the risks. Basic knowledge of vehicle diagnosis. Knowledge of physical inventory, obsolescence, parts movements. Basic knowledge of safety in the work area. Basic reading and writing skills to understand repair orders and document work performed or needed. Knowledge of MITSUBISHI brand vehicles preferably and everything related to the development of the parts department. Ability to lift boxes of merchandise. Knowledge of information systems. Good verbal and written communication Kind of position: Full time, Indefinite contract Benefits: Professional development training. Private medical insurance Uniform provided Christmas Bonus Schedule: From Monday to Saturday One day off during the week and on Sundays Job Location: Face-to-face employment *Equal Employment Opportunities

_The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible for efficient, professional communication with customers contacting any Senior Management Team member, inclusive of the CEO's office. Inquiries may be highly complex and/or sensitive in nature. Customer base consists of leisure, corporate, insurance replacement, small business, high profile Hertz accounts, VIP customers, and/or all levels of Hertz personnel. Communication may be handled via phone, email, postal mail, or through Social Media platforms._ _This is an entry level position with high visibility and various levels of core business knowledge, which provide a solid foundation for future growth within the organization._ .The minimum hourly salary for this role is $19.23. **What You'll Do:** + Utilize all resources materials to document and resolve customer inquiries + Communicate and follow up with customers to full resolution + Maintain documentation of all contacts, research, resolution, and follow up when necessary, with all inquiries + Follow up in timely manner to ensure resolution was met and customer has been notified + Maintain complete professionalism in all communication with anyone contacting a Senior Management Team member/Executive Office in Estero, FL + Must be capable of multi-tasking + Must be a demonstrated self-starter + Cooperate with Management in maintaining goals and objectives + Criminal background check due to access of Personal Identifiable Data (PID) + For internal employees, all employees' files will be reviewed and approved by management for acceptable performance and attendance before final acceptance of their application **What We're Looking For:** + High School Diploma or GED Required + Must have previous Call Center or Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent, PC Excalibur, Salesforce, Intranet, and Global systems (applicable to internal candidates) + Well versed in both verbal and written communication skills; emphasis on written communication (test required) + Typing 30 wpm (test required) + Strong decision-making skills + Strong verbal communication skills + Must be able to work productively with minimal supervision + Must work well with others + Must be a demonstrated self-starter, quick learner, and capable of handling multiple tasks The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Arival Bank International Corp. is a US-based digital bank licensed and regulated by OCIF. After obtaining our US-based banking license at the beginning of 2021, we officially went live in June 2021 and have onboarded 650+ B2B customers from over 60+ countries. Equipped with forward-thinking compliance, Arival is on a mission to become the go-to digital bank for corporate and institutional clients all over the world. We're actively growing our international team with offices in Puerto Rico, Europe, and Singapore, with over 60+ employees, and building many departments from the ground up. JOB SUMMARY:The EVERYDAY TASKS:Interacts frequently across different teams to discuss complex topics and issues to improve the customer experience. Establishes periodic interactions with customers on the waiting list. Builds strong social connections, feedback mechanisms, and communication lines between customers & Arival. Partners with cross-functional stakeholders to understand customer-impacting initiatives. Identifies opportunities to improve efficiency of CX operations through processes and tools. Demonstrates excellent business analytics to perform root cause analysis activities. Utilizes social media platforms in reaching out to customers to help resolve issues and provide quick response to inquiries. Conducts studies and research to discover new techniques necessary for improving customer experience. Attends seminars, workshops, and conferences to improve on existing job knowledge. DESIRED QUALIFICATIONS:Bachelor's degree in business or related field is required. English language proficiency is required. At least 1-3 years of related experience in a similar role, preferably in a digital banking or fintech space. Excellent people skills, with an ability to partner with a dynamic leadership team. Possess personal qualities of integrity, credibility, and commitment to corporate mission. Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems. Ability to work and make decisions independently as well as collaborate effectively as part of a wider team. BENEFITS - WHAT'S IN IT FOR YOU?Enjoy a highly diverse and international culture An opportunity to build the future and freedom to work wherever you want Fair pay, no matter where you live along with a competitive benefits package Computer setup of your choice Generous paid time off to relax and recharge

Job Description The Customer Service Associate is the face of Plaza Pharmacy - the person who assists the customer with their needs and provides friendly, courteous, and efficient service to our customers. The Customer Service Associate is also responsible for everything from cash register operations and customer service to assisting in the arrangement of shelves, merchandise, and general store maintenance. Responsibilities: • Engages with customers and patients by greeting them and offering help with products and services. Resolves customer issues and answers their questions to ensure a positive experience. • Provides customers with courteous, friendly, fast, and efficient service. • Provides customer service in the photo area, cashing checks, lottery handling, OTC programs management, UVA, etc. • Assists with exterior and interior maintenance ensuring a clean and orderly store condition and appearance. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. Required: • High School diploma. ***Patrono con Igualdad de Oportunidades de Empleo M/H/V/I***

Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer experience and building loyalty. You may work from our Contact Center in Minillas (Bayamon) or Oriental Center (San Juan) Puerto Rico. The Associate, Retail Channels (Call Center), provides prompt, courteous, efficient, and best-in-class customer experience with precision and accuracy adhering to existing, operational, and security practices and procedures established. MAJOR DUTIES & RESPONSIBILITIES: Delivers a unique customer experience utilizing effective questioning and active listening skills to anticipate and determine customer needs ensuring a high level of satisfaction in adherence to established policies and procedures. Educate customers on digital channel solutions and self-service applications available for their accounts. Receives and channels a variety of customer inquiries through our call center to provide service, support, and provide expert advice regarding our products including referring customers to other divisions. Ensures and promotes that all transactions and inquiries are managed within our compliance and regulatory standards. Promotes and provides information on the bank's products, services, and channels. Identifies cross-selling opportunities and refers the customer to the appropriate sales team member. Receives, records, and channels claims, and inquiries from customers or potential customers and provides applicable guidance. Documents calls and service inquiries in existing bank systems and applications. Escalates and refers customer matters to next-level management or appropriate operational areas. Consistently provides the customer with a high level of quality service. Provides support and services to internal customers and colleagues as required. Performs other duties as assigned. EDUCATION AND EXPERIENCE: Associate or Bachelor's degree in Business Administration or related field required. One (1) year of customer service, call center, or sales experience required. Retail environment preferred. An equivalent combination of education and experience may be considered. Excellent customer service, interpersonal, problem-solving, and documentation skills are required both verbal and written. Requires good telephone etiquette, listening, and communication skills. Understanding of banking or financial products and services preferred. Detail oriented and able to manage multiple priorities required. Computer proficiency is required. Knowledge of MS Office and other business applications required. Bilingual (English and Spanish required). Availability to work any day of the week based on the established hours of operations, plus flexibility to work overtime according to business needs is required. WORK AUTHORIZATION & ELEGIBILITY: Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization. Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization. Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities) Recruitment Privacy Statement Compliance Posters

Job Description Department Operational Location 342 San Luis St., Suite 304, San Juan, PR 00920 Position Customer Service Representative Reports to German Muñoz Title Director of operations Position type: Full time Part time Contract In house Shift hours: 40 weekly Operating: Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any request or problem that requires attention, providing the corresponding guidance. Among the qualities of the representative, the main one is to help the client with patience in an empathic way, maintaining their ability to have control of the call and efficiently communicate the information. The objective is to guarantee quality service, respond effectively to customer inquiries and maintain high customer satisfaction. Manage incoming calls and customer service inquiries. Identify and evaluate the needs of customers to achieve their satisfaction. RESPONSIBILITIES AND COMPETENCES Manage a large number of incoming calls. Identify and evaluate the needs of customers to achieve their satisfaction. Provide accurate, valid and complete information. Comply with the level of service and productivity goals established by the campaign / company for which the calls are being answered. Maintain quality and productivity in accordance with the provisions of the Company. Inform your immediate supervisor of any situation that arises, both customers and employees that may affect the proper functioning of the company. Correctly register the information in the contact system. Follow communication procedures, guidelines and policies. Any other task designated by your supervisor or immediate manager, not limited to the aforementioned. WORK EXPERIENCE REQUIREMENTS Minimum of 6 months of demonstrable customer service experience or experience as a customer service representative. Great capacities to maintain telephone contact and for active listening. Customer orientation and ability to adapt / respond to different types of personalities. Knowledge and domain with computerized equipment. Excellent in keyboard handling and data entry. Trained to work under pressure and able to respond to high volume of work. Ability to work in a team. Excellent verbal and written communication skills. Good diction. Availability of schedules and rotating shifts. Possess high professionalism and ability to deal with clients and colleagues. Academic requirements Post-Secondary Studies (Associate Degree or equivalent, preferably in Business Administration) DEMANDS I work seated for approximately 7 to 8 hours to be able to successfully fulfill its essential functions. Exposed to use of computerized equipment at all times to perform its functions. Vision, speaking and listening are required to perform their functions and capable of being understood. Be available to work overtime in cases of operational need that may be required. APPROVED by Maria Miranda De Jesús Title HR & Finance Director Employee sing Date Affirmative Action Plan Statement / Equal Employment Opportunity Insight Communications, Corp. offers equal employment opportunity to all employees and job applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, firing, retirement, transfer, absence, compensation, and training. Insight Communications, Corp. 342 San Luis St., Suite 304, San Juan, PR 00920 Tels. ************, ************, ************ Fax. ************ Monday to Sunday, rotating hours. 40 hours per week

**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.00 to $22.57 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer experience and building loyalty. You may work from our Contact Center in Minillas (Bayamon) or Oriental Center (San Juan) Puerto Rico. The Associate, Retail Channels (Call Center), provides prompt, courteous, efficient, and best-in-class customer experience with precision and accuracy adhering to existing, operational, and security practices and procedures established. MAJOR DUTIES & RESPONSIBILITIES: * Delivers a unique customer experience utilizing effective questioning and active listening skills to anticipate and determine customer needs ensuring a high level of satisfaction in adherence to established policies and procedures. * Educate customers on digital channel solutions and self-service applications available for their accounts. * Receives and channels a variety of customer inquiries through our call center to provide service, support, and provide expert advice regarding our products including referring customers to other divisions. * Ensures and promotes that all transactions and inquiries are managed within our compliance and regulatory standards. * Promotes and provides information on the bank's products, services, and channels. Identifies cross-selling opportunities and refers the customer to the appropriate sales team member. * Receives, records, and channels claims, and inquiries from customers or potential customers and provides applicable guidance. * Documents calls and service inquiries in existing bank systems and applications. * Escalates and refers customer matters to next-level management or appropriate operational areas. * Consistently provides the customer with a high level of quality service. * Provides support and services to internal customers and colleagues as required. * Performs other duties as assigned. EDUCATION AND EXPERIENCE: * Associate or Bachelor's degree in Business Administration or related field required. * One (1) year of customer service, call center, or sales experience required. Retail environment preferred. An equivalent combination of education and experience may be considered. * Excellent customer service, interpersonal, problem-solving, and documentation skills are required both verbal and written. * Requires good telephone etiquette, listening, and communication skills. * Understanding of banking or financial products and services preferred. * Detail oriented and able to manage multiple priorities required. * Computer proficiency is required. Knowledge of MS Office and other business applications required. * Bilingual (English and Spanish required). * Availability to work any day of the week based on the established hours of operations, plus flexibility to work overtime according to business needs is required. WORK AUTHORIZATION & ELEGIBILITY: * Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization. * Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization. Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities) Recruitment Privacy Statement Compliance Posters

Company Profile "Enhancing the Lives of Those We Touch by Helping People Reach Their Goals" Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company. We have achieved consistent and profitable growth with our annual revenue consistently hitting over $2 billion dollars. We now have over 3,400 team members and operate in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for an outstanding Customer Service Specialist to be part of our Melaleuca Store. Overview Provide World-Class Customer Service to our customers and employees. Ensure no or minimal wait times for our customers to complete order at checkout. Maintain a clean, brand and in-stock store throughout the day. Have a basic understanding of all Melaleuca products and services and able to articulate benefits and uses to our customers. Increase average orders through sales techniques, including but not limited to product education and upselling by face-to-face contact with customers. Responsibilities Essential * Assembles and displays product specials and graphics in a pleasing professional presentation * Ensures desired amounts of product are on the shelves by ordering and checking inventory levels and stocking as necessary * Answers customer inquiries and questions with knowledgeable and professional assistance * Performs suggestive sales by recommending additional products or tools (i.e., books, tapes, specials, etc.). * Logs customer orders accurately and courteously by inputting correct data and being familiar with all products, policies, and procedures, etc. * Fills accurately over‑the‑counter orders by taking the invoice from the printer, locating items on the shelf, bagging the order for the customer, etc. * Maintains a clean professional store atmosphere by cleaning, arranging, and displaying of product * Assists Coordinator with Cash Reconciliation, and balancing the tills each day. * Follows proper opening and closing physical security routines. Additional * Performs other duties as assigned or needed Qualifications Essential * Thorough knowledge of company policies, procedures, and the company marketing plan. * 10 key by touch. * 40 wpm typing. * Detailed work and organizational skills. * Ability to analyze problems and create solutions. * Ability to work independently and professionally and follow through on projects. * Ability to prioritize and organize * Ability to maintain confidentiality of sensitive areas. * Written and verbal communication skills. * Ability to work under stress. * Standing, sitting, or walking for duration of shift. * Manual dexterity for such duties as stapling, collating, sorting, filing, typing, writing, etc. * Manual dexterity for such duties as wiping, dusting, cleaning, toting, etc. * Communicate (hearing & speech) with individuals in person and by phone in a tactful and courteous manner. * Visually read reports, computer screen, bottles, products, batch numbers, etc. * Computerized accounts receivable experience. * Good math skills (add, subtract, multiply, and divide). * Strong customer relation skills for conflict situations. * Ability to lift a minimum of 40 lbs. * Pulling, stretching, bending, and lifting for duration of shift. * Ability to perform the essential duties and responsibilities with efficiency and accuracy. Additional * Ability to climb stairs. * Word processing, graphics and spreadsheet skills. * Ability to lift 40 lbs. * Work overtime as needed Why Melaleuca Great culture-you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats our team members with respect. Our team members and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all team members are on a first name basis-it feels more like a family than a multi-national corporation. Excellent compensation-in addition to a competitive wage and bonus incentive program, we offer comprehensive benefits for our full-time team members that include all you would expect plus some remarkable surprises, such as a longevity bonus.

As a Customer Service Representative, you will be responsible for providing telephone guidance to clients and/or insured members, according to their requests and needs, ensuring first-contact resolution. You will play a key role in the service experience by offering professionalism, courtesy, and excellence. Essential Duties: Communicates with members by phone to provide information about their respective health insurance plan services. Offers guidance, support, and educational services on non-clinical matters related to the different plan coverages and promotions. Manages incoming calls and refers them to the appropriate resources based on the member's specific needs. Documents and records transactions, including details of inquiries and actions taken. Refers unresolved customer complaints to a supervisor or designated departments for further investigation. Supports other Contact Center projects. Conducts outbound phone interviews with members regarding services, satisfaction levels, and follow-up activities. Participates in training and development sessions. Ensures confidentiality and compliance with all applicable state and federal health call center regulations, including HIPAA and internal policies for handling confidential information. Immediately reports any Protected Health Information (PHI) exposure to the supervisor. Complies with core and functional trainings, as well as all procedures established by regulatory agencies, contractual requirements, and applicable certification standards (including but not limited to URAC). Requirements: Minimum of one (1) year of experience in Customer Service. Completed high school and/or university credits (preferred). Advanced knowledge of computer applications and/or Microsoft Office. Strong customer service orientation and commitment. Excellent verbal and written communication skills. Fast documentation and internet navigation skills. Availability for rotating shifts (including weekends/holidays), Monday to Sunday from 7:00 a.m. to 7:00 p.m. What are the benefits of joining our team as a Health Services Representative? Training in service, regulatory aspects, and healthcare. 24/7 Telemedicine service. Free employee health and wellness programs. Opportunities for growth and development. Contributing to the health and well-being of the population. Paid leave benefits. Position Type: Full-time or Part-time Work Location: On-site position in Guaynabo or Mayagüez, PR EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER (EEOC)

Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.S. Citizenship required 3500 Square LLC is seeking dedicated and bilingual Customer Service Representatives to join our on-site call center team in Arecibo, Puerto Rico. In this role, you will provide support to U.S. veterans by handling inbound calls, guiding them through processes, and ensuring they receive accurate information and assistance. This is a fast-paced, production-driven environment where strong communication, keyboarding accuracy, and multitasking skills are essential. Key Responsibilities Handle a high volume of inbound calls from veterans, providing clear guidance in English and Spanish. Accurately document call details and process service requests in company systems. Meet productivity and quality metrics (call handling, accuracy, timeliness). Maintain confidentiality and adhere to all compliance and security standards. Work collaboratively with supervisors and team members to ensure excellent customer experience. Schedule Second Shift: 11:00 a.m. - 8:00 p.m. (local PR time) Daylight Saving Adjustment: 12:00 p.m. - 9:00 p.m. (local PR time) Minimum Qualifications U.S. Citizen with ability to successfully pass a federal background check with fingerprinting. High School Diploma or equivalent required; Associate's degree preferred. Fully bilingual (English/Spanish) - must speak, read, and write fluently in both languages. Strong typing/keyboard skills and proficiency with Microsoft Office (Word, Excel, Outlook). Previous call center or customer service experience strongly preferred. Ability to work on-site in Arecibo, PR on a full-time schedule. Education & Certifications High School Diploma or GED required. Additional training or certifications in customer service, communications, or related areas is a plus. What We Offer Competitive hourly wage Paid holidays, vacation, and sick leave Health insurance and professional development reimbursement. Career growth opportunities in federal contracting services. How to Apply Make a difference by supporting veterans while building your career in a professional call center environment!

The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff. **Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.** **Essential Functions** + Daily monitoring and working of schedule queues to place outbound calls to schedule patient appointments and notify them of appointment information + Receives inbound calls from patients/clinics and assists in resolution of concerns. Prepares, processes, and manages patient documentation in electronic medical record system + Engages in pre-visit planning to surface important information to close gaps in patient care. Manages and updates patient information in electronic medical records system. Manages patient appointments and referrals throughout the system. + Works closely and collaboratively with clinic teams. Leads and participates in Provider huddles to disseminate patient level data and receive instruction for next steps to improve patient outcomes + Supports Providers and Care Managers in working at the top of their license. + Acts as a liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access of care and instruction about their condition(s). Supports patients through transitions of care and facilitate handoffs between care teams + Establishes and maintains expertise in community resources and connect patients to these resources in order to help them overcome socioeconomic barriers. + Assists caregivers and patients with escalated inquiries via telephone, email, and other technology-enabled avenues in a courteous manner. Accurately and efficiently processes transactions, answer questions, and resolve concerns for assigned specialty area and other specialty areas as assigned. + Demonstrates knowledge of HIPAA regulations and maintain the confidentiality of patient information to be compliant with internal policies and procedures. Provides feedback to Knowledge Repository Content Owner (KRCO) to ensure appropriate direction is provided to caregivers. + Works with other Care Coordinators, the Care Coordination Supervisor, and the Care Coordination Manager to develop standard work and best practices **Skills** + Patient Care Coordination + Patient Information + Patient Support + Patient Advocacy + Patient Care Documentation + Computer Literacy + Referral Coordination + Healthcare Industry + Patient Care + Referrals **Qualifications** Minimum Qualifications + Experience in a customer service role requiring use of enterprise software systems. + Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring. + Demonstrated customer service and problem-solving skills. + Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills. + Demonstrated skills in diplomacy and discretion with excellent customer relations skills. Preferred Qualifications + One year of health care or customer service work experience. + A working knowledge of the healthcare industry, roles, and terminology. + Experience in a role that includes coaching and training others to use enterprise software or case management systems. **Physical Requirements:** **Physical Requirements** + Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. + Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands. + See and read computer monitors and documents. + Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. **Location:** Key Bank Tower **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.54 - $28.24 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Job Description You can become a Kevane Grant Thornton University Representative. We are accepting resumes for our talent database. The University Representatives: Represent the firm in the campuses. Deliver the firm's key messages to the universities and identify talented candidates. Maintain a close relationship with the professors and student's organizations to promote the firm. Principal Function: The University Representative is responsible for assisting the Human Resources Department in increasing and improving the exposition of the Firm in their respective universities and throughout accounting students. The incumbent must demonstrate skills such as: leadership, ethical conduct, self-confidence, excellent interpersonal communication, and familiarization with the Firm environment. Educational Background: The incumbent must comply with the following requirements: Enrolled in a bachelor's degree program in accounting of any university and coursing his/her second year, preferably. Having a 3.30 GPA or more on a scale of 4.00. This average should be maintained during the years of studies. Active member of the Accounting Students Association. Fluent in English and Spanish, written and oral. Kevane Grant Thornton is proud to be an Equal Employment Opportunity and Affirmative Action employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, sexual orientation, gender identity, gender expression, national origin, age, disability status, genetic information, military or veteran status or any other applicable legally protected considerations made unlawful by federal, state, or local laws.

We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities. Attends all call types - from order status, billing balances and/or repair status. To create and maintain service documentations for a new service request, claim or technical situations using the systems assigned by the company. Orientation for a new services or rates plans. Perform outgoing calls to confirm completed service and repairs orders. Promote and develop the VISION of the company within the group. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. In charge of handling all external and internal Customer issues related to service via telephone calls, email or fax, analyze them using the operations systems and to reply any request with a time frame of 30 to 60 seconds. Maintain an average call monitoring percentage of no less than 85% (Satisfactory). Responsible to refer any situation to the right area/department using the operations systems provided. In charge to manage in excellence all the Customer calls following the VISION of the Company. Responsible of handling the assigned duties and follow the ongoing process according to the rules and procedures established in the Operations Department. Assist the Customer in billing, collections request, services orientation, order status. Handle customer calls of repairs, but not limited to, POTS, and SF services. Complete basic troubleshooting for POTS services. Responsible to realize outgoing calls to confirm service for repairs and service orders completed, provide status and testing. Responsible of reporting and escalating to the Specialist, Supervisor or Manager any unusual situation with the service identified while communicating and helping the Customer. Responsible of updating on a daily basis all the operations systems and related departments with the corresponding information and actions taken in a short, detailed and clear manner to facilitate reading and understanding. Responsible of processing investigations or special projects required by the Supervisor in the time frame indicated. Responsible of keeping the Call Center Area well attended all the time including supporting the team task when another customer representative is out of the office. Assist in training and orientation of the new employees. Support and inform other area/departments regarding the services issues. Performs all other duties as required. SUPERVISORY RESPONSIBILITIES This Job has no supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associates Degree and two years of call center/ customer service experience and/or training or equivalent combination of education and experience. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing the duties of this job requires the employee to sit, stand, and bend, and a normal range of hearing and vision. We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities.

Job DescriptionCustomer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.S. Citizenship required Summary 3500 Square LLC is seeking dedicated and bilingual Customer Service Representatives to join our on-site call center team in Arecibo, Puerto Rico. In this role, you will provide support to U.S. veterans by handling inbound calls, guiding them through processes, and ensuring they receive accurate information and assistance. This is a fast-paced, production-driven environment where strong communication, keyboarding accuracy, and multitasking skills are essential. Key Responsibilities Handle a high volume of inbound calls from veterans, providing clear guidance in English and Spanish. Accurately document call details and process service requests in company systems. Meet productivity and quality metrics (call handling, accuracy, timeliness). Maintain confidentiality and adhere to all compliance and security standards. Work collaboratively with supervisors and team members to ensure excellent customer experience. Schedule Second Shift: 11:00 a.m. - 8:00 p.m. (local PR time) Daylight Saving Adjustment: 12:00 p.m. - 9:00 p.m. (local PR time) Minimum Qualifications U.S. Citizen with ability to successfully pass a federal background check with fingerprinting. High School Diploma or equivalent required; Associate's degree preferred. Fully bilingual (English/Spanish) - must speak, read, and write fluently in both languages. Strong typing/keyboard skills and proficiency with Microsoft Office (Word, Excel, Outlook). Previous call center or customer service experience strongly preferred. Ability to work on-site in Arecibo, PR on a full-time schedule. Education & Certifications High School Diploma or GED required. Additional training or certifications in customer service, communications, or related areas is a plus. What We Offer Competitive hourly wage Paid holidays, vacation, and sick leave Health insurance and professional development reimbursement. Career growth opportunities in federal contracting services. How to Apply Make a difference by supporting veterans while building your career in a professional call center environment!

As a Customer Service Representative, you will be responsible for providing telephone guidance to clients and/or insured members, according to their requests and needs, ensuring first-contact resolution. You will play a key role in the service experience by offering professionalism, courtesy, and excellence. Essential Duties: Communicates with members by phone to provide information about their respective health insurance plan services. Offers guidance, support, and educational services on non-clinical matters related to the different plan coverages and promotions. Manages incoming calls and refers them to the appropriate resources based on the member's specific needs. Documents and records transactions, including details of inquiries and actions taken. Refers unresolved customer complaints to a supervisor or designated departments for further investigation. Supports other Contact Center projects. Conducts outbound phone interviews with members regarding services, satisfaction levels, and follow-up activities. Participates in training and development sessions. Ensures confidentiality and compliance with all applicable state and federal health call center regulations, including HIPAA and internal policies for handling confidential information. Immediately reports any Protected Health Information (PHI) exposure to the supervisor. Complies with core and functional trainings, as well as all procedures established by regulatory agencies, contractual requirements, and applicable certification standards (including but not limited to URAC). Requirements: Minimum of one (1) year of experience in Customer Service. Completed high school and/or university credits (preferred). Advanced knowledge of computer applications and/or Microsoft Office. Strong customer service orientation and commitment. Excellent verbal and written communication skills. Fast documentation and internet navigation skills. Availability for rotating shifts (including weekends/holidays), Monday to Sunday from 7:00 a.m. to 7:00 p.m. What are the benefits of joining our team as a Health Services Representative? Training in service, regulatory aspects, and healthcare. 24/7 Telemedicine service. Free employee health and wellness programs. Opportunities for growth and development. Contributing to the health and well-being of the population. Paid leave benefits. Position Type: Full-time or Part-time Work Location: On-site position in Guaynabo or Mayagüez, PR EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER (EEOC)

We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities. Attends all call types - from order status, billing balances and/or repair status. To create and maintain service documentations for a new service request, claim or technical situations using the systems assigned by the company. Orientation for a new services or rates plans. Perform outgoing calls to confirm completed service and repairs orders. Promote and develop the VISION of the company within the group. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. In charge of handling all external and internal Customer issues related to service via telephone calls, email or fax, analyze them using the operations systems and to reply any request with a time frame of 30 to 60 seconds. Maintain an average call monitoring percentage of no less than 85% (Satisfactory). Responsible to refer any situation to the right area/department using the operations systems provided. In charge to manage in excellence all the Customer calls following the VISION of the Company. Responsible of handling the assigned duties and follow the ongoing process according to the rules and procedures established in the Operations Department. Assist the Customer in billing, collections request, services orientation, order status. Handle customer calls of repairs, but not limited to, POTS, and SF services. Complete basic troubleshooting for POTS services. Responsible to realize outgoing calls to confirm service for repairs and service orders completed, provide status and testing. Responsible of reporting and escalating to the Specialist, Supervisor or Manager any unusual situation with the service identified while communicating and helping the Customer. Responsible of updating on a daily basis all the operations systems and related departments with the corresponding information and actions taken in a short, detailed and clear manner to facilitate reading and understanding. Responsible of processing investigations or special projects required by the Supervisor in the time frame indicated. Responsible of keeping the Call Center Area well attended all the time including supporting the team task when another customer representative is out of the office. Assist in training and orientation of the new employees. Support and inform other area/departments regarding the services issues. Performs all other duties as required. SUPERVISORY RESPONSIBILITIES This Job has no supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associates Degree and two years of call center/ customer service experience and/or training or equivalent combination of education and experience. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing the duties of this job requires the employee to sit, stand, and bend, and a normal range of hearing and vision. We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities.