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Customer service retail associate vs customer service attendant

The differences between customer service retail associates and customer service attendants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service attendant has an average salary of $30,946, which is higher than the $30,002 average annual salary of a customer service retail associate.

The top three skills for a customer service retail associate include POS, customer service and customer orders. The most important skills for a customer service attendant are strong customer service, customer service, and cleanliness.

Customer service retail associate vs customer service attendant overview

Customer Service Retail AssociateCustomer Service Attendant
Yearly salary$30,002$30,946
Hourly rate$14.42$14.88
Growth rate--4%
Number of jobs580,336292,907
Job satisfaction--
Most common degreeHigh School Diploma, 33%Bachelor's Degree, 39%
Average age4140
Years of experience-12

Customer service retail associate vs customer service attendant salary

Customer service retail associates and customer service attendants have different pay scales, as shown below.

Customer Service Retail AssociateCustomer Service Attendant
Average salary$30,002$30,946
Salary rangeBetween $23,000 And $37,000Between $24,000 And $39,000
Highest paying CityBellevue, WASeattle, WA
Highest paying stateWashingtonWashington
Best paying companyTractor SupplySalesforce
Best paying industryFinanceTechnology

Differences between customer service retail associate and customer service attendant education

There are a few differences between a customer service retail associate and a customer service attendant in terms of educational background:

Customer Service Retail AssociateCustomer Service Attendant
Most common degreeHigh School Diploma, 33%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common college--

Customer service retail associate vs customer service attendant demographics

Here are the differences between customer service retail associates' and customer service attendants' demographics:

Customer Service Retail AssociateCustomer Service Attendant
Average age4140
Gender ratioMale, 33.3% Female, 66.7%Male, 48.4% Female, 51.6%
Race ratioBlack or African American, 9.8% Unknown, 5.0% Hispanic or Latino, 21.7% Asian, 6.5% White, 56.3% American Indian and Alaska Native, 0.5%Black or African American, 11.1% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.8%
LGBT Percentage7%7%

Differences between customer service retail associate and customer service attendant duties and responsibilities

Customer service retail associate example responsibilities.

  • Reconcile POS drawers on a daily basis, correct any problems accordingly and manage bank transactions.
  • run the registerSkills Usedfork lift, reading, writing, math
  • Perform cash handling duties, bag customers groceries, assist customers with groceries when necessary.
  • Assist cashier in boxing groceries, stocking merchandise, reorganizing shelves, and performing inventory.
  • Run the register of a small convenience retail shop .. Be accurate with money and math skills.
  • Check out guests on the POS system in a quick and efficient manner with thorough understanding of processing payment procedures.
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Customer service attendant example responsibilities.

  • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
  • Assess customer orders for accuracy, cleanliness and organization of customer area.
  • Assist in cashiering and point of sale (POS) system procedures during busy hours.
  • Operate POS system, enter accurate amounts and totals; provide exact change for all transactions.
  • Carry and unload groceries accordingly.
  • Bag groceries and organize inventory displays.
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Customer service retail associate vs customer service attendant skills

Common customer service retail associate skills
  • POS, 20%
  • Customer Service, 16%
  • Customer Orders, 13%
  • Retail Environment, 10%
  • Bank Deposits, 10%
  • Product Line, 9%
Common customer service attendant skills
  • Strong Customer Service, 57%
  • Customer Service, 16%
  • Cleanliness, 6%
  • Front Desk, 3%
  • Perform Routine Maintenance, 3%
  • CPR, 2%