Customer services coordinator vs customer service attendant

The differences between customer services coordinators and customer service attendants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a customer services coordinator and a customer service attendant. Additionally, a customer services coordinator has an average salary of $35,520, which is higher than the $30,946 average annual salary of a customer service attendant.

The top three skills for a customer services coordinator include data entry, work ethic and logistics. The most important skills for a customer service attendant are strong customer service, customer service, and cleanliness.

Customer services coordinator vs customer service attendant overview

	Customer Services Coordinator	Customer Service Attendant
Yearly salary	$35,520	$30,946
Hourly rate	$17.08	$14.88
Growth rate	-4%	-4%
Number of jobs	246,525	292,907
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 39%
Average age	40	40
Years of experience	12	12

Customer services coordinator vs customer service attendant salary

Customer services coordinators and customer service attendants have different pay scales, as shown below.

	Customer Services Coordinator	Customer Service Attendant
Average salary	$35,520	$30,946
Salary range	Between $27,000 And $45,000	Between $24,000 And $39,000
Highest paying City	Richmond, CA	Seattle, WA
Highest paying state	Massachusetts	Washington
Best paying company	Stanford University	Salesforce
Best paying industry	Finance	Technology

Differences between customer services coordinator and customer service attendant education

There are a few differences between a customer services coordinator and a customer service attendant in terms of educational background:

	Customer Services Coordinator	Customer Service Attendant
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 39%
Most common major	Business	Business
Most common college	-	-

Customer services coordinator vs customer service attendant demographics

Here are the differences between customer services coordinators' and customer service attendants' demographics:

	Customer Services Coordinator	Customer Service Attendant
Average age	40	40
Gender ratio	Male, 25.3% Female, 74.7%	Male, 48.4% Female, 51.6%
Race ratio	Black or African American, 11.2% Unknown, 5.2% Hispanic or Latino, 22.1% Asian, 6.7% White, 54.1% American Indian and Alaska Native, 0.7%	Black or African American, 11.1% Unknown, 5.7% Hispanic or Latino, 20.5% Asian, 6.2% White, 55.7% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between customer services coordinator and customer service attendant duties and responsibilities

Customer services coordinator example responsibilities.

Manage POS terminal and schedule salon appointments while collecting and managing information efficiently and accurately.
Manage cleanliness and organization of work area and equipment.
Coordinate production logistics in support of customer service for an industry leader of state-of-the-art production facility in printing and marketing communications.
Select to test and troubleshoot new CRM system.
Assist with internal CRM system issues, and stick orders.
Assist customer in learning windows, internet and various utilities.

Customer service attendant example responsibilities.

Manage and calculate daily cash deposits and prepare daily payroll ledgers.
Assess customer orders for accuracy, cleanliness and organization of customer area.
Assist in cashiering and point of sale (POS) system procedures during busy hours.
Operate POS system, enter accurate amounts and totals; provide exact change for all transactions.
Carry and unload groceries accordingly.
Bag groceries and organize inventory displays.

Customer services coordinator vs customer service attendant skills

Common customer services coordinator skills

Data Entry, 9%
Work Ethic, 7%
Logistics, 6%
Customer Service, 6%
Purchase Orders, 5%
Order Entry, 4%

Common customer service attendant skills

Strong Customer Service, 57%
Customer Service, 16%
Cleanliness, 6%
Front Desk, 3%
Perform Routine Maintenance, 3%
CPR, 2%

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Customer Services Coordinator
Customer Services Coordinator vs Customer Service Attendant

Updated January 8, 2025

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