Customer support executive vs account executive

The differences between customer support executives and account executives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an account executive has an average salary of $69,618, which is higher than the $47,385 average annual salary of a customer support executive.

The top three skills for a customer support executive include customer support, customer satisfaction and post sales. The most important skills for an account executive are customer service, CRM, and healthcare.

Customer support executive vs account executive overview

	Customer Support Executive	Account Executive
Yearly salary	$47,385	$69,618
Hourly rate	$22.78	$33.47
Growth rate	-4%	5%
Number of jobs	203,630	205,561
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 69%	Bachelor's Degree, 78%
Average age	40	44
Years of experience	12	-

Customer support executive vs account executive salary

Customer support executives and account executives have different pay scales, as shown below.

	Customer Support Executive	Account Executive
Average salary	$47,385	$69,618
Salary range	Between $23,000 And $95,000	Between $44,000 And $109,000
Highest paying City	-	Portland, OR
Highest paying state	-	Oregon
Best paying company	-	Hitachi Vantara
Best paying industry	-	Finance

Differences between customer support executive and account executive education

There are a few differences between a customer support executive and an account executive in terms of educational background:

	Customer Support Executive	Account Executive
Most common degree	Bachelor's Degree, 69%	Bachelor's Degree, 78%
Most common major	Business	Business
Most common college	-	University of Pennsylvania

Customer support executive vs account executive demographics

Here are the differences between customer support executives' and account executives' demographics:

	Customer Support Executive	Account Executive
Average age	40	44
Gender ratio	Male, 48.5% Female, 51.5%	Male, 57.2% Female, 42.8%
Race ratio	Black or African American, 13.1% Unknown, 5.7% Hispanic or Latino, 17.4% Asian, 7.4% White, 55.7% American Indian and Alaska Native, 0.7%	Black or African American, 6.7% Unknown, 4.0% Hispanic or Latino, 16.3% Asian, 5.6% White, 66.9% American Indian and Alaska Native, 0.4%
LGBT Percentage	7%	5%

Differences between customer support executive and account executive duties and responsibilities

Customer support executive example responsibilities.

Manage high volume weekly consultant payroll using PeopleSoft.
Support an inventory logistics application develop by the company and used by various companies to track inventory in warehouses.
Access electronic and paper cataloging systems to look up product information and availability.

Account executive example responsibilities.

Create and manage Facebook and twitter accounts.
Have achieve Google certification for both SEM and SEO sales.
Lead proposal team in winning a $1MM RFP, turning around a key account relationship.
Manage all aspects of new FedEx implementations (automation set-up, operational support and training of customers).
Develop and manage networking, VoIP, IP/TV, video, cloud, wireless, and security/disaster recovery projects.
Source all leads by means of cold calling, leveraging linkedin, referrals, and upselling to existing customers.

Customer support executive vs account executive skills

Common customer support executive skills

Customer Support, 29%
Customer Satisfaction, 27%
Post Sales, 9%
Customer Calls, 7%
Customer Issues, 4%
Windows, 4%

Common account executive skills

Customer Service, 9%
CRM, 6%
Healthcare, 5%
Sales Process, 5%
Salesforce, 4%
Work Ethic, 4%

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Office and Administrative Industry
Customer Support Executive
Customer Support Executive vs Account Executive

Updated January 8, 2025

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