Data processing coordinator vs customer service supervisor

Differences between data processing coordinator and customer service supervisor duties and responsibilities

Data processing coordinator example responsibilities.

• Manage daily operations of ACH payments and research errors in different internal and external databases that prevent payments from transferring.
• Administer SQL database used in manufacturing operations, providing system security and support for all users in plant production areas.
• Promote continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
• Compile statistical data for research and publication while maintaining patient confidentiality and adhering to HIPAA guidelines.
• Verify insurance, process payments and maintain patients records securely and handle in compliance with HIPPA privacy and security regulations.

Customer service supervisor example responsibilities.

• Manage customer relationships and acting Salesforce administrator.
• Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
• Manage services and supports for intellectually and developmentally disable individuals, within compliance with all Medicaid and I/DD waiver regulations.
• Perform employee monthly/annual reviews/evaluations, payroll, and disciplinary actions.
• Develop service and performance management standards, facilitating exceptional patient experiences for patients and families of the medical center.
• Give estimates on installation of windows and doors.
Show more