Debit agent vs lead agent

The differences between debit agents and lead agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a lead agent has an average salary of $47,344, which is higher than the $34,583 average annual salary of a debit agent.

The top three skills for a debit agent include debit cards, insurance products and professional customer service. The most important skills for a lead agent are inbound calls, customer care, and customer service.

Debit agent vs lead agent overview

	Debit Agent	Lead Agent
Yearly salary	$34,583	$47,344
Hourly rate	$16.63	$22.76
Growth rate	6%	6%
Number of jobs	47,197	56,112
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 41%
Average age	46	46
Years of experience	-	-

Debit agent vs lead agent salary

Debit agents and lead agents have different pay scales, as shown below.

	Debit Agent	Lead Agent
Average salary	$34,583	$47,344
Salary range	Between $21,000 And $55,000	Between $26,000 And $85,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between debit agent and lead agent education

There are a few differences between a debit agent and a lead agent in terms of educational background:

	Debit Agent	Lead Agent
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 41%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Debit agent vs lead agent demographics

Here are the differences between debit agents' and lead agents' demographics:

	Debit Agent	Lead Agent
Average age	46	46
Gender ratio	Male, 45.7% Female, 54.3%	Male, 54.8% Female, 45.2%
Race ratio	Black or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.9% Asian, 4.9% White, 66.3% American Indian and Alaska Native, 0.1%	Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.0% Asian, 4.9% White, 66.0% American Indian and Alaska Native, 0.1%
LGBT Percentage	7%	7%

Differences between debit agent and lead agent duties and responsibilities

Debit agent example responsibilities.

Assist with atm card investigation and resolution, account write off
Operate remote telecommunications using applications and secure computer communications to troubleshoot and resolve issues on customer Samsung devices.
Deliver on the GEICO promise to customers by solving problems and giving competent insurance advice in a courteous and proficient manner.

Lead agent example responsibilities.

Manage for multiple medical clients performing tasks such as medical billing, submitting insurance and verifying insurance including Medicare and Medicaid.
Line list development and route selection assistance through on-site and GIS review ensuring all landowners and property lines are identify.
Obtain current landowner and contact information from various courthouses and states in order to assist in FERC mandate maintenance operations.
Train new employees and troubleshoot Apollo computersystem.Onsite at Hewlett Packard/Agilent
Manage for multiple medical clients performing tasks such as medical billing, submitting insurance and verifying insurance including Medicare and Medicaid.
Conduct presentations regarding all policy information offer through AFLAC

Debit agent vs lead agent skills

Common debit agent skills

Debit Cards, 44%
Insurance Products, 18%
Professional Customer Service, 16%
Health Insurance, 8%
Life Insurance, 8%
Outbound Calls, 6%

Common lead agent skills

Inbound Calls, 28%
Customer Care, 15%
Customer Service, 7%
Outbound Calls, 4%
Computer System, 4%
VIP, 3%

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Sales Industry
Debit Agent
Debit Agent vs Lead Agent

Updated January 8, 2025

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