Delivery manager jobs in Kalamazoo, MI

3-5 Must Haves 2 to 5 years of experience as a project manager Experience working on Service Now projects is a big plus Experience with MS Project, Visio, Excel, and Word Requirements: Proven experience managing enterprise projects Role requires excellent oral and written communications, interpersonal, negotiation, project planning, judgment, leadership, decision-making, analysis and problem-solving skills. Strong experience with MS Project, Visio, Excel, Word. Experience managing ServiceNow projects is strongly preferred. Any SAFe certification (SSM, SASM, SA, SPC, SPMPO) is a plus. Knowledge of agile and waterfall practices.

THE JOB DESCRIPTION: The Mechanical Project Manager (Levels I, II, III) reports directly to the Operations Manager and is accountable for the successful completion of projects, including internal and external customer satisfaction. The person in this position is the point of contact throughout the life cycle of the project (from start-up to completion) and is responsible for monitoring scope and overall project management activities. The position interacts with all internal departments and field supervision, inspectors, owners, and general contractors/construction managers from project start up to project close out. WHAT YOU DO: The duties and primary responsibilities below are intended to describe the general content and requirements of this job and are not intended to be an exhaustive statement of duties. · Develop project execution plans, staffing/scheduling plans (to include labor, subcontractors, and project engineers) and tracking metrics · Coordinate and ensure adherence to contract documents (plans, specifications, permits, technical elements, estimates) Manage project workload by prioritizing work to ensure deadlines and budgetary constraints are met Build, develop and grow vendor, subcontractor, and field personnel relationships to assure success of the project · Communicate project goals and status with key project stakeholders and job site personnel Monitor, control, and report on financial performance of each project managed from start to job completion Estimate, negotiate and procure vendors and materials for project Provide project administrative oversight by communicating complaints from customers, regulatory agencies, or any other entity to key stakeholders, including the Director of Operations Oversee project personnel's participation in all aspects of job site safety and adherence to OSHA standards Track project tasks, including contracts, proposal letters, work authorizations, creation and/or maintenance of project directories, cloud-based file sharing sites, opening project and sub-project numbers, closeout activities Manage administrative tasks including project filing/sharing, print coordination, logging Request for Information (RFIs) & submittals, quality assurance/quality control (QA/QC) documentation and coordination, copying/scanning, creation/maintenance of various spreadsheets, correspondence, and log maintenance Support client in understanding and consideration of all warranty issues Special duties and projects, as assigned or necessary including coverage of other coordinators Other duties as required and/or assigned WHAT YOU BRING: · Bachelor's Degree, and/or Associate Degree, Trade School Certification, and/or equivalent professional experience (Electrical, Telecommunications, or Highway Construction) · Prior mechanical project management experience with a proven track record of completing projects on time and on budget · Ability to effectively prioritize with strong time management skills in a fast-paced environment · Advanced mathematical skills and technical abilities · Superior verbal and written communication skills · Highly organized with a strong attention to detail · High level of professionalism and strong sense of urgency · Intermediate to advanced skills in MS Office Suite (Outlook, Excel, Word, PowerPoint) · Ability to work with minimal guidance; proactive, motivated self-starter · Flexibility and ability to handle and manage change effectively and efficiently · Understanding of electrical/construction design documents and ability to provide feedback prior to and during construction · Ability to sequence electrical installations with other construction trades · Detail oriented with a commitment to improving productivity and quality of work

We are seeking a detail-oriented and proactive Project Manager to lead the planning, coordination, and execution of projects from concept through installation. The Project Manager will act as the primary liaison between sales, engineering, production, purchasing, and service teams, ensuring each project is completed on time, within scope, and aligned with customer requirements and company standards. The ideal candidate thrives in a fast-paced, technical environment, is skilled at managing multiple complex timelines, and excels at driving cross-functional alignment and accountability. Key Responsibilities Create detailed project plans including schedules, milestones, deliverables, and resource allocations Serve as the central point of contact for questions on project status, changes, and priorities Manage customer communication during project execution; support issue resolution as needed Identify potential risks and proactively develop mitigation strategies Maintain accurate project records, timelines, and communication logs Ensure all post-project documentation is completed, including lessons learned and closeout reports Track and report key performance indicators such as on-time delivery, budget adherence, and project margin performance Facilitate resolution of design, production, or supply chain issues in coordination with relevant departments Support change order management and ensure impacts to scope, cost, or schedule are clearly communicated and documented Coordinate acceptance testing and other customer inspection processes Collaborate closely with engineering to ensure system design aligns with customer specifications Coordinate with purchasing to ensure timely procurement of long-lead and critical components Provide regular updates to leadership and relevant parties on project progress, risks, and issues Facilitate project kickoff meetings and ensure all departments are aligned on project scope and timelines Track progress through all stages to include design, procurement, fabrication, assembly, testing, shipping, and installation with customer approval. Adjust timelines and resource assignments as needed to address delays or changes in scope Qualifications Bachelor's degree in Engineering, Industrial Technology, Business, or a related field 3+ years of project management experience, preferably in a manufacturing or engineered-to-order environment Strong understanding of mechanical or industrial systems and production processes Excellent communication and organizational skills Ability to manage multiple concurrent projects and competing priorities Proficiency in Microsoft Office; experience with ERP systems (Epicor a plus) Willingness to travel Preferred Qualifications PMP or CAPM certification Familiarity with Inventor, AutoCAD, or engineering design tools Experience with military/government contracts and quality requirements (ex. ISO 9001) What We Offer Competitive salary paid weekly Medical, dental, and vision insurance, Riveer pays 75% of premium Simple IRA with company match Paid time off and holidays Free lunch provided every Thursday This job description contains information about the key responsibilities of this position. It is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions. Responsibilities are subject to change. Riveer does not discriminate based on gender/sex, race, religion, height, weight, color, age, national origin, disability, or any other status covered by federal, state, or local law allowed. Riveer is an Equal Opportunity Employer.

Project Manager Since 1919, Egan has been the mechanical contractor that West Michigan construction managers and building owners depend on for the highest quality work. Egan is dedicated to hiring individuals who understand the importance of safety, instills integrity in all aspects of their lives, are passionate about what they do and committed to providing value to our customers. We are looking for a Project Manager to support industrial construction projects within Andy J. Egan Company. If you are looking for an exciting opportunity to join a growing team of dedicated project managers, tradesmen, and engineers, we're interested in meeting you. Duties: · Build customer relationships and increase sales · Complete supervision of projects. · Develop construction schedule. · Review job responsibilities and accountability with all Foremen and Sub-Foremen · Compelte: Turnover Meeting Forms and Project Close Out Forms · Discuss coordination of purchases, fieldwork, fab shop, delivery procedures, tools, construction equipment, rental equipment, subcontractors, crane and rigging, with foreman · Start coordination drawing process (if applicable) · Manage manpower (crew size and ratio) · Manage material handling · Quote extras · Maintain daily communication with jobsite superintendent/foreman · Determine with Foreman: o Materials o Where fabrication will be used (or not used) · Direct material deliveries to Fab Shop or jobsite o Use QuickPen take off or manual estimate for correct quantities o Revise initial purchase of estimated material (material on hold for future release) with new list from “3D” bill of material and release material when and where needed. · Attend progress meetings, respond to questions and address issues · Attend labor meetings · Visit jobsite(s) regularly and complete site visit forms · Responsible for: purchasing, invoicing, receivables · Responsible for company's job progress as well as subcontractors · Provides Project Forecasting to supervisor on twice a month of the duration of the project. · Oversees and delegates appropriate work to Project Manager Assistant Skills & Experience: · Proficient in Microsoft Excel and Microsoft Suite (Required) · Experience in following software's: Sage (Timberline), Primavera, BlueBeam, AutoDesk Build, QuickPen (Preferred) · Degree and/or experience in Construction/Project Management (Preferred) · OSHA 30 certified (Preferred) Requirements: · General knowledge of Construction Industry including estimating process · Ability to meet deadlines · Excellent written and verbal communication skills · Ability to build efficient working relationships with project teams · Superior organizational and planning skills · Strong problem-solving and analytical skills. · Well-rounded base of knowledge in construction disciplines. Schedule: · Monday - Friday, Day Shift o 8-10 Hours/Day Location: · Ability to Travel o Michigan, Indiana, Ohio

Job Title: Project Manager II (Intermediate) We are seeking a proactive, detail-oriented Project Manager II with 2-5 years of experience to lead complex technology initiatives across network, compute, storage, and cloud environments. The ideal candidate excels at translating technical concepts into business-ready communication, driving cross-functional collaboration, and managing simultaneous vendor engagements across multiple locations. Key Responsibilities: Lead the full project lifecycle-from definition and planning through execution and implementation Develop and maintain comprehensive project plans, including timelines, communication strategies, risk and issue management, budgets, and resource allocation Coordinate across internal teams and external vendors to keep deliverables aligned Provide day-to-day direction and support to project resources Communicate effectively across all levels of the organization, including senior leadership, and escalate issues when necessary Ensure effective change management practices throughout the project Prepare and deliver project documentation, status reports, and budget updates Support decision-making with strong analytical, problem-solving, and judgment skills Required Skills & Experience: 2-5 years of project management experience across technical domains Strong verbal and written communication skills, with the ability to simplify complex technical information Proven ability to lead cross-functional teams and foster team alignment Proficiency in MS Project, Visio, Excel, and Word Experience managing multi-vendor, multi-site technical initiatives Preferred Qualifications: Experience with ServiceNow or similar project/portfolio management tools SAFe certifications (SSM, SASM, SA, SPC, SPMPO) are a plus Equal Employment Opportunity Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Description We are a law firm focused on creditors' rights and debt recovery, and we are hiring a Digital Engagement Manager to help manage and enhance our digital outreach. In this role, you will create and optimize digital campaigns aimed at improving client engagement and encouraging timely payment of outstanding debts-while maintaining legal compliance and professional standards. Key Responsibilities: Design and manage digital campaigns that encourage resolution of outstanding balances through secure portals, education, and proactive communication Execute email, SMS, and digital ad campaigns to reach consumers professionally and compliantly Work closely with compliance and legal teams to ensure messaging meets regulatory standards (e.g., FDCPA, TCPA) and existing company policies Maintain and optimize the firm's online payment portals and related landing pages to improve user experience and conversion Analyze campaign performance and make data-driven decisions to improve engagement and resolution rates Manage and monitor digital outreach efforts and retargeting strategies Oversee the scheduling and content of outreach campaigns Collaborate with client services and IT to support seamless digital engagement Evaluate, recommend, and implement new digital products, services, and strategies Qualifications: Bachelor's degree in marketing, Communications, or related field 2+ years of experience in digital marketing; experience in collections, legal, or financial services preferred Strong skills in, SEO, email automation platforms (e.g., SendGrid), text automation platforms Experience with compliance-conscious messaging in regulated industries Experience with domain reputation management Strong communication, analytics, and project management skills Understanding of user experience and digital engagement best practices Familiarity with FDCPA, TCPA, and other relevant legal frameworks a plus Preferred Experience: Marketing experience within debt collection, legal recovery, or financial services Familiarity with payment platforms or client portals Digital marketing certification Basic HTML or design skills (Canva, Adobe Suite) What We Offer: Competitive pay based on experience Medical, dental, and vision benefits 401(k) with company match Paid time off and holidays Growth potential in a mission-driven legal setting

Job Description We are all equally human. Join us. At Hope Network, over 2,800 compassionate professionals serve individuals across 125+ locations statewide-each playing a vital role in creating powerful comebacks. Whether through hands-on care or essential behind-the-scenes support, every team member contributes to a greater purpose: transforming lives. ▶️Watch how we create comebacks. What You'll Do Manage the sales, marketing, clinical liaisons, and admissions teams while fostering strong collaboration with the Hope Network corporate marketing department and Neuro Rehabilitation operational leaders. Develop and grow referral sources by building relationships with healthcare providers, insurance representatives, and community stakeholders to increase admissions to Hope Network Neuro Rehabilitation programs. Ensure a seamless, high-quality consumer experience from referral through admission, coordinating transitions, communicating with clients and families, and overseeing endorsements to case managers. Conduct market research to identify trends, opportunities, and competitive positioning, using insights to guide marketing and referral initiatives. Lead marketing strategy and activities in alignment with Neuro Rehabilitation's business plan and strategic goals, including digital campaigns, professional events, and community outreach. Manage corporate communications, including preparing marketing materials, professional correspondence, and representing Hope Network positively in public forums and facility tours. Contribute to the annual strategic plan, focusing on admissions, marketing objectives, and departmental growth. Collaborate with program administration to address quality concerns and maintain positive program representation in the community. Prepare reports, narratives, and analytics to track referral development, consumer satisfaction, marketing effectiveness, and departmental expenditures. What You Bring Bachelor's degree in Marketing, Communications, Business, Healthcare Administration, or a related field. Minimum of three years' experience managing multidisciplinary teams and leading marketing, public relations, or community engagement efforts, preferably in healthcare, rehabilitation, or human services. Proven track record in referral development, relationship management, or sales in a healthcare or human services context. Knowledge of insurance payers in Michigan, including policies and requirements for rehabilitation services. Familiarity with medical terminology, particularly related to neuro-rehabilitation. Strong analytical skills with the ability to conduct market research and apply insights to drive strategic decisions. Prior experience utilizing market research for marketing and referral development. Why Join Our Team? Make a meaningful impact by supporting individuals on their journey to recovery and improved quality of life. Collaborate with a multidisciplinary, passionate team dedicated to excellence in neuro rehabilitation. Opportunities for professional growth, leadership development, and career advancement within a respected organization. Competitive compensation, comprehensive benefits, and a supportive work environment that values work-life balance. Be part of a mission-driven organization recognized for innovation, quality care, and community engagement. Our Commitment to Inclusion Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.

This is the perfect opportunity to join an awesome customer services/ sales team in a growing company. If you are looking for a challenging new customer services and Sales role in 2015-2016, and you are outgoing, chatty, and hard working we would love to hear from you! Assistant applicants must be able to work full time! The successful applicants will be directly involved with our biggest customer service and sales projects - an event based sales campaign for well known recognized brand in the USA. In this Customer Service and sales role you will be focused on: • Customer service and sales at retail & other event sites • Finding new ways to improve sales • Customer Services In-store merchandising and promotion • Excellent product knowledge • Managing and motivating a small team in our Customer Service/Sales Department • Organising training and development You do not need sales experience or customer service to be successful for this opening. However it would be preferable to have experience in customer service, retail, or hospitality. You will need to be extremely confident speaking to people and have a professional appearance. Customer Service and Sales Assistant Benefits: • Enjoyable, challenging work • Develop your career in the customer service and sales industry • Expand your communication and leadership skills • Travel opportunities at customer service and sales networking conferences • Competitive weekly earnings and bonuses plus paid for training days Additional Information All your information will be kept confidential according to EEO guidelines.

Are you ready to see your future take flight? At GE Aerospace, we are advancing aviation technologies for today and tomorrow. Your work will contribute to the production of advanced jet engines, components, and integrated systems that power commercial and military aircraft. You'll be part of a team that embraces your drive, your curiosity, and your unique ideas and perspectives. Most importantly, you'll share in our pride and purpose that affects the lives of millions around the world! Role Overview: We are seeking a dynamic and experienced Senior Program Manager to join our Military Services Avionics team. The successful candidate will be responsible for program managing the development and execution of customer engagement strategies and plans within the military avionics sector. This role involves identifying service opportunities, meeting customers to align scope and capabilities, developing and proposing solutions, negotiating agreements and obtain orders in collaboration with Original Equipment (OE) and Services colleagues. Roles and Responsibilities: * Program manage the development and execution of customer engagement strategies and plans specifically tailored to the military avionics sector. * Monitor market trends and competitor activities within the military avionics sector to identify new opportunities for engagement. * Build and maintain strong relationships with military customers to understand their needs and provide effective solutions. * Identify and develop services opportunities to enhance customer satisfaction and business growth within military services. * Collaborate with cross-functional teams, including engineering, technical experts, and customer engagement teams, to develop and propose solutions tailored to the unique needs of military customers. * Negotiate and capture deals in compliance with acquisition regulations, military requirements and industry standards. * Ensure alignment of customer engagement and support solutions with overall business objectives and multi-generational product strategies. * Provide regular updates and reports on customer engagement activities and outcomes. * Travel approximately 25% Required Qualifications: * Bachelor's degree in Business, Engineering, or a related field * Minimum of 5 years of experience in Project Management, Program Management, Contract Management, and/or Engineering Preferred Qualifications: * 9+ years of experience in Project Management, Program Management, Contract Management, and/or Engineering within the military or aerospace industry. * Strong negotiation and deal-capturing skills, with a focus on military contracts. * In-depth knowledge of US federal acquisition regulations. * Excellent communication and interpersonal skills, with the ability to interact effectively with aircraft manufacturers, prime contractors, military personnel and government employees. * Ability to work collaboratively with cross-functional teams, including engineering and technical experts. * Strong analytical and problem-solving abilities. * Knowledge of market trends and competitor activities within the military avionics sector. * Ability to manage multiple projects and priorities simultaneously. * Experience in the military avionics industry or a related field. This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes

Job Description At Improzo ( Improve + Zoe; meaning Life in Greek ), we believe in improving life by empowering our customers. Founded by seasoned Industry leaders, we are laser focused on delivering quality-led commercial analytical solutions to our clients. & Our dedicated team of experts in commercial data, technology, and operations has been evolving and learning together since our inception. Here, you won't find yourself confined to a cubicle; instead, you'll be navigating open waters, collaborating with brilliant minds to shape the future. You will work with leading Life Sciences clients, seasoned leaders and carefully chosen peers like you! People are at the heart of our success, so we have defined our CARE values framework with a lot of effort, and we use it as our guiding light in everything we do. & We CARE! ·& & Customer-Centric: Client success is our success. Prioritize customer needs and outcomes in every action.& ·& & Adaptive: Agile and Innovative, with a growth mindset. Pursue bold and disruptive avenues that push the boundaries of possibilities. ·& & Respect: Deep respect for our clients colleagues. Foster a culture of collaboration and act with onesty, transparency, and ethical responsibility. ·& & & Execution: Laser focused on quality-led execution; we deliver! Strive for the highest quality in our services, solutions, and customer experiences. We are seeking a& Techno-Functional Engagement Manager to manage client-facing projects in the design, implementation, and delivery of Pharma Commercial Data / Technical / AI Ecosystems. This role is ideal for a professional who can translate business needs into scalable technology solutions, manage program delivery, and act as a trusted partner to senior stakeholders in Commercial, Medical, and IT functions. The ideal candidate will combine strong business acumen in pharmaceutical commercial/medical operations with hands-on knowledge of data platforms, cloud ecosystems (Snowflake, AWS, Azure), and data governance. This is a client-facing, US-based role that requires excellent communication, solution design, and delivery leadership skills. & Key Responsibilities 1. Client Engagement Business Analysis Engage with Commercial, Medical, and IT stakeholders to capture and refine business requirements. Assess client data and technology landscape to identify gaps, risks, and opportunities. Translate business needs into solution blueprints, functional specifications, and technical requirements. Act as the primary liaison between business teams and technical delivery teams. 2. Solution Design Architecture Partner with offshore and onshore teams to design scalable data and analytics solutions tailored to pharma commercial use cases. Shape solution architecture with a balanced focus on business impact, technical feasibility, and compliance. Guide data integration strategies across CRM, sales, marketing, regulatory, and medical systems. 3. Program Risk Management Lead program governance by managing project timelines, milestones, risks, and dependencies. Proactively escalate and resolve delivery risks, ensuring smooth execution. Track and report program status to both client and internal leadership. 4. Communication Stakeholder Management Present solutions, roadmaps, and progress updates to senior client stakeholders. Build strong, trust-based relationships by demonstrating deep understanding of pharma commercial operations and data ecosystems. Act as a trusted advisor, helping clients optimize data-driven decision-making. 5. Collaboration with Technical Teams Work closely with data architects, engineers, and analysts (primarily offshore) to ensure requirements are clearly understood and delivered. Provide business context and validation during solution development. Ensure data pipelines, governance frameworks, and analytics platforms align with client needs. 6. Continuous Improvement Thought Leadership Stay current with emerging technologies in pharma data management and analytics (Snowflake, AI/ML, GenAI). Recommend best practices for data governance, compliance (HIPAA, GDPR), and security. Drive innovation by identifying opportunities to improve efficiency, data quality, and business impact. & Required Qualifications Bachelor's degree in computer science, Data Science, Information Systems, Business, or related field. 10+ years of experience in pharma data/analytics with at least 5 years in a techno-functional or client-facing solution role. Proven ability to translate business requirements into technical designs and vice versa. Strong knowledge of pharma commercial and medical data sources, processes, and systems (CRM, patient services, sales data, marketing automation, etc.). Hands-on understanding of cloud data platforms (Snowflake mandatory, AWS/Azure preferred). Demonstrated expertise in program management, risk management, and stakeholder engagement. Excellent communication, presentation, and relationship-building skills. & Preferred Qualifications Experience with pharmaceutical data standards (HIPAA, GDPR, Sunshine Act, industry-specific compliance). Familiarity with analytics/BI tools (Tableau, Power BI, etc.). Experience with AI/ML or GenAI applications in pharma commercial data ecosystems. Project Management certification (PMP, Agile/Scrum, or equivalent). & Key Skills Business Analysis Requirement Translation Pharma Commercial Medical Data Ecosystems Solution Architecture Cloud Platforms (Snowflake critical) Program/Project Risk Management Stakeholder Engagement Communication Data Governance Compliance Collaboration with Offshore/Global Teams & Benefits Competitive salary and comprehensive benefits. Opportunity to work with leading pharma clients on strategic digital/data programs. Exposure to cutting-edge technologies (Snowflake, AI/ML, GenAI) in life sciences. Growth-oriented, collaborative culture with career advancement opportunities.

Private Client Services at BDO is a boutique practice within our firm. Offering a high touch approach, we have extensive experience serving high net-worth individuals, their families, family offices, C-Suite executives, athletes, entertainers, as well as other people with complicated tax and financial structures. The Private Client Services Practice is experienced in all aspects of estate, income, gift, and trust tax consulting and compliance; charitable giving and philanthropic foundations; executive compensation; and cash-flow, retirement, and life insurance planning. A Tax Senior Manager, Private Client Services (PCS) is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. Job Duties: Manages tax and consulting engagements and demonstrates skills identifying and addressing client needs, tax planning, and consulting opportunities Provides Executive presence and acts as the primary client contact for preparation and presentation of issues and resolution to clients Reviews complex individual, trust, estate, S-Corp, foundation, partnership, and gift tax returns and provides written and verbal feedback to preparers Directs communication with government agencies for matters of the highest complexity Identifies technical issues, conducts advanced tax research, and develops sound recommendations for PCS leadership, clients, and advisors Expands their understanding of tax concepts and knowledge through client engagements and current tax developments Prioritizes and reviews work to keep engagements on track Utilizes strong analytical, research and critical thinking skills as well as decision-making skills to assist with client needs regarding individual and business decisions Assists with PCS/firm contribution responsibilities including billing, recruiting, attendance and participation in CPE activities and training Builds new relationships and maintains existing relationships with BDO professionals and external sources Other duties as assigned Supervisory Responsibilities: Supervises associates and senior associates on all projects Reviews work prepared by associates and senior associates and provide review comments Trains Associates and Seniors how to use all current software tools Acts as a Career Advisor to associates and senior associates Schedules and manages workload of associates and senior associates Provides verbal and written performance feedback to associates and senior associates Qualifications, Knowledge, Skills and Abilities: Education: Bachelors degree required; major in Accounting, Finance, Economics or Statistics, preferred Masters in Accountancy or Taxation, preferred Experience: Seven (7) or more years prior experience in accounting, finance, or law, required Experience in the private client service area, required Prior supervisory experience, required Experience working in public accounting, preferred License/Certifications: Certified Public Accountant credential, Internal Revenue Service Enrolled Agent (“EA”) credential, Attorney (admitted to practice in a U.S. jurisdiction), or the equivalent of one of these designations, required Possession of other professional degrees or certifications applicable to role, preferred Software: Proficient in the use of Microsoft Office Suite (specifically Word, Excel, and PowerPoint) and Adobe Acrobat, required Experience with tax compliance process software (GoSystems, BNA Tax Planner, GoFileRoom, SurePrep), preferred Experience with tax research tools (BNA Portfolio, CCH IntelliConnect, Checkpoint and Lexis Nexis), preferred Languages: N/A Other Knowledge, Skills & Abilities: Initiative Owns their own career and technical development; demonstrates self-awareness, actively pursues projects and learning experiences to fill in their technical knowledge gaps Manages client engagements, supervises, and reviews work of team members Communication Expresses themselves effectively verbally and in writing; takes complex thoughts, synthesizes them into works using clear, concise language, and presents a cohesive narrative Interacts directly with clients and their advisors; maintains communication with clients even after the work is complete to ensure quality service and maintain a relationship for future work Leadership Manages and monitors key performance indicators (KPI's) as established by the business line Follows up on assignments and holds others accountable for their internal deadlines and administrative responsibilities Technical Skills Serves as internal resource and providing guidance to other practices on technical matters Works with appropriate departments with federal and state taxing agencies to respond to notices and inquiries Business Development Spends time developing their network of key financial decision makers, referral sources, and recruits Seizes opportunities for new professional contacts when presented; Actively networks professionally outside of BDO People Development Supervises, develops and trains employees Acts as a Career Advisor; meets regularly with advisees, adding/updating goals as appropriate Delivers holistic feedback to others and advisees about their job performance and career growth; coaches others and advisees to help them develop their careers Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography. California Range: $146,000 - $200,000 Colorado Range: $120,000 - $185,000 Illinois Range: $140,000 - $190,000 Maryland Range: $150,000 - $180,000 Massachusetts Range: $150,000 - $206,000 Minnesota Range: $130,000 - $190,000 New Jersey Range: $155,000 - $200,000 NYC/Long Island/Westchester Range: $190,000 - $225,000 Washington Range: $150,000 - $200,000 Washington DC Range: $162,000 - $190,000

Full-time Description The Annual Giving and Donor Engagement Manager is responsible for leading the YMCA's Annual Campaign as part of the overall Annual Giving strategy. This position builds and manages donor relationships, provides strategic stewardship, and ensures effective donor management systems. The role partners closely with Executive Directors, branch boards, and the Mission Advancement team to drive donor engagement, retention, and growth in support of the YMCA's mission. ESSENTIAL FUNCTIONS: Annual Giving: o Lead and advise branch Executive Directors and Board Members in executing the Annual Campaign the Y Way, ensuring each campaign is relationship-driven, mission-focused, and volunteer-led. o Provide training, resources, and encouragement to campaigners, staff, and volunteers to confidently share the Y story and ask for support. o Work with branch leaders to set campaign goals, timelines, and volunteer structures that align with best practices. o Consistently improve branch fundraising communication through hands-on collaboration and strategic alignment. o Lead and manage all annual fund solicitation strategies to meet budgeted goals o Assist in branch recruiting, training and motivating volunteers while providing recognition of their fundraising activities as they relate to the annual campaign and events (campaign kick-off, mid-point celebrations, end of the year celebrations, awards ceremonies) o Ensure campaigns incorporate storytelling that highlights the impact of YMCA programs and services on individuals, families, and the community. o Foster a culture of philanthropy across the Association by engaging staff at all levels in donor cultivation, stewardship, and campaign participation. o Develop tools and strategies to increase donor participation, campaigner effectiveness, and year-over-year growth in annual support. o Celebrate and recognize campaign successes across branches, reinforcing a shared commitment to advancing the YMCA mission. Stewardship: o Develop and implement annual stewardship plans to enhance donor retention and satisfaction. o Coordinate regular communication with donors through newsletters, impact reports, donor walls, and personalized updates. o Plan and execute donor recognition events and activities to express appreciation and build relationships. Data Management and Reporting: · Generate and distribute acknowledgment letters and receipts in a timely manner. o Collaborate with finance and accounting teams to ensure proper allocation and reconciliation of funds. o Conduct thorough research on prospective donors to identify potential funding opportunities. o Maintain accurate and up-to-date donor records, ensuring data integrity and confidentiality. o Analyze donor data to identify trends and opportunities for growth. · Prepare regular reports on donor engagement activities and outcomes for branch and senior leadership. · Maintain the gift dashboard that reports monthly touchpoints, campaign progress, donor retention, and stewardship Performs any other functions necessary for the smooth and efficient operation of the YMCA of Greater Grand Rapids. COMPENSATION $58,000 - $71,000 annually; Full Time; Exempt BENEFITS · Free YMCA Family Membership and discounted program fees including licensed childcare · LinkedIn Learning access · Health/Dental/Vision Insurance · Paid Time Off, beginning at 4 weeks per year · 9 Paid Holidays per year · 12% retirement contribution upon eligibility, learn more here. · 403(b) retirement savings account · The YMCA of Greater Grand Rapids is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program. More information can be found here. · Paid Parental Leave · Long term disability, basic life insurance and other voluntary benefits · Ongoing training and development opportunities · Access to the Employee Assistance Program and resources for you and your family · Community Discounts, and more! Requirements QUALIFICATIONS: · Bachelor's degree in nonprofit management, business, communications, or a related field (preferred). · 3-5 years of experience in fundraising, donor relations, annual giving, or a related role. · Demonstrated ability to build and manage donor relationships with professionalism and integrity. · Strong organizational and project management skills, with the ability to manage multiple priorities. · Experience with Daxko or donor databases/CRM systems and strong data management skills. · Excellent written and verbal communication skills. · Passion for the YMCA mission and ability to convey that passion to donors and stakeholders. CERTIFICATES, LICENSES, REGISTRATION · Cardiopulmonary Resuscitation (CPR) within the first 60 days · First Aid Certification required within the first 60 days · Blood Borne Pathogen training · State of Michigan criminal background clearance (ICHAT) YMCA LEADERSHIP COMPETENCIES: Functional Expertise · Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. · Uses best practices, guidelines, and industry standards as a framework to improve performance. Program/Project Management · Organizes program or project resources, space, or deliverables to best meet intended goals and outcomes. · Delivers a high-quality experience to members, participants, or project teams. Communication & Influence · Interprets messages and body language effectively. · Listens with the intent to understand the perspective of others by using appropriate communication methods, including open-ended questions. · Responds to the individual needs of the other person. WORK ENVIRONMENT AND PHYSICAL DEMANDS: The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Ability to write routine reports and correspondence. · Ability to speak effectively over the phone and in person with customers, board members and employees. · Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. TRAVEL: 5% of local travel within the West Michigan; occasional out-of-state travel may be required for educational conferences or training. Salary Description $58,000 - $71,000 annually

Working/Functional Title Assistant/Associate/Full Professor Tenure System The College of Human Medicine is making a transformative investment to build its research portfolio through recruitment of world-class investigators to the Grand Rapids Campus. We currently seek scientists with active, extramurally-funded research programs in the field of computational biology. Up to four tenure system positions are available at ranks commensurate with experience (Assistant, Associate or Full Professor). Qualified individuals and/or existing teams of researchers are encouraged to apply. Areas of specialization may encompass a wide range of study, including but not limited to bioinformatics, computational genomics, systems biology, computational drug discovery, biomedical/health informatics, medical imaging analysis, AI/ML development, omics technology development, biomedical data integration and mining, translational bioinformatics, computational medicine, statistics/biostatistics, mathematics, data Science or related disciplines with a proven track record of expertise/expertise in tool and algorithm development and/or applied bioinformatics, who are also keen to expand our research efforts in understanding diseases and discovering better treatments. Researchers working on emerging -omics and imaging data are highly encouraged to apply. Candidates that can enhance or strengthen existing programmatic initiatives through their expertise are particularly encouraged to apply. These positions are supported through Michigan State University's Global Impact Initiative, designed to address global grand challenges and national priorities through the creation of over 100 new faculty positions in some of the most promising - and critical - fields of research. The primary location for research will be within the Grand Rapids Innovation Park, with computational space in the state-of-the-art Doug Meijer Medical Innovation building. The Doug Meijer Medical Innovation Building is immediately adjacent to the MSU Grand Rapids Research Center, a six-story, 162,800-square-foot, modern wet-lab facility. Applicants must have a PhD, ScD, MD, DO, DVM, or equivalent with an outstanding record of research accomplishments including current extramural funding and sustained and high-impact peer-reviewed publications. Although these are primarily intended to be research-intensive positions, joint appointments with our clinical partners are possible for healthcare professionals who elect to maintain clinical duties. Successful candidates will be expected to continue and maintain vigorous, extramurally funded research programs in their areas of expertise to enhance the research programs within the College of Human Medicine. Additionally, candidates will be expected to contribute to medical and graduate student teaching/mentorship, and service activities to the university and community aligned with their scholarly interests. The primary academic appointment will be based upon the candidate's discipline, research and interests. These include Epidemiology and Biostatistics, Family Medicine, Medicine, Pediatrics and Human Development, Translational Neuroscience, Obstetrics, Gynecology and Reproductive Biology among others. Joint appointments in other departments and colleges are possible and encouraged to align with candidate needs and interests. MSU is affiliated with multiple biomedical and health system partners in the Grand Rapids area including Corewell Health (and its Helen DeVos Children's Hospital), the Van Andel Research Institute, Trinity Health, and Pine Rest, as well as strategic partners across Michigan, including Henry Ford Health. These partners historically have and continue to invest in partnerships with MSU, the College of Human Medicine, and its researchers. Space, start-up packages, salary and benefits are competitive and will be commensurate with academic rank and experience. Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. Required Degree Doctorate -PhD, ScD, MD, DO, DVM Minimum Requirements Applicants must have a PhD, ScD, MD, DO, DVM, or equivalent with a record of research accomplishments including extramural grant funding and high-quality peer-reviewed publications in computational biology. Joint appointments with our clinical partners are possible for those healthcare professionals with an interest in continuing clinical duties. Successful candidates will be expected to maintain a vigorous and nationally recognized research program, and to contribute to professional and graduate student teaching, mentorship and service. Required Application Materials To apply, applicants should submit the following as a single PDF document through the MSU Human Resources site ************************ curriculum vitae, summary of research accomplishments with short- and long-term research objectives, brief description of teaching experience and goals, a list of three references Special Instructions Multiple applications from existing research teams are encouraged. Applications from members of research teams should reference their team's collective applications in their cover letter. The review of applications will begin January 13, 2025, but applications will be accepted and given full consideration until suitable candidates are found. For questions about the positions, please contact Dr. Dawn Misra (****************) Chair of the Search Committee. For questions about the application process, please contact Ms. Alicia Angell (****************). Website ****************************** MSU Statement Michigan State University has been advancing the common good with uncommon will for more than 160 years. One of the top research universities in the world, MSU pushes the boundaries of discovery and forges enduring partnerships to solve the most pressing global challenges while providing life-changing opportunities to a diverse and inclusive academic community through more than 200 programs of study in 17 degree-granting colleges.

Frederik Meijer Gardens & Sculpture Park promotes the enjoyment, understanding, and appreciation of gardens, sculpture, the natural environment, and the arts. Meijer Gardens is ranked among the 100 most visited art institutions in the world. The organization embraces the concept of a major cultural attraction centering around horticulture & sculpture. Meijer Gardens' commitment is to create a legacy of lifelong learning, enjoyment, and a rich cultural experience for generations to come. Department: Guest Services Supervisor: Director of Marketing & Sales Pay Type: Salary, Full-time Compensation: The salary for this position ranges from $85,000 to $95,000, depending on experience and qualifications. The Senior Manager of Guest Services ensures an exceptional guest experience by leading service delivery across ticketing, admissions, guest experience areas, and group tours. This role is responsible for developing and maintaining service standards, coaching leaders and staff, and ensuring seamless operations that reflect the mission and values of Meijer Gardens. The Senior Manager provides strategic oversight to all guest-facing teams, manages large-scale guest services operational initiatives, oversees budgets and staffing resources, and partners across departments to deliver a world-class guest experience. Essential Functions Set and uphold guest service standards across all Guest Services operations. Lead, coach, and develop managers, supervisors, and staff to promote a culture of hospitality, inclusivity, and excellence. Maintain a visible presence in guest areas to support frontline teams and engage with visitors. Serve as the primary contact for guest escalations, ensuring timely and values-based resolutions. Oversee training, scheduling, and recognition programs for staff and volunteers. Oversee the operations of a newly developed guest-facing call center, ensuring optimal performance through regular review of service metrics and providing comprehensive weekly analytics reports to drive continuous improvement. Provide strategic and operational leadership for: Ticketing & Admissions Guest Experience (gardens, galleries, public spaces) Group Tours (school, youth, adult, and senior groups) Partner with the Assistant Manager of Ticketing on ticketing systems, pricing, and technology enhancements. Develop and manage departmental budgets, staffing, and resources for efficient, cost-effective operations. Review and monitor attendance trends and expenses to align staffing and service levels with demand. Collaborate with Membership and Group Sales to coordinate ticketing and attendance strategies. Analyze attendance, guest satisfaction, and operational data to guide service improvements. Coordinate with Culinary, Learning & Engagement, Volunteer Experience, Facilities, and Security teams to ensure smooth, safe, and guest-friendly operations. Lead initiatives to improve service delivery, reduce wait times, and enhance the overall guest journey. Evaluate and implement new technologies and processes to optimize guest experience. Support large exhibitions and special events with guest readiness planning, staffing, and traffic flow management. Contribute to long-term strategic planning related to guest experience and service design. Education and / or Qualifications preferred: Education: Bachelor's degree in Business, Hospitality, Tourism, Nonprofit Management, or an equivalent combination of education, training, and relevant experience. Experience: Minimum of 7 years of progressive leadership experience in guest services, hospitality, attractions, or nonprofit environments preferred. Skills/Knowledge/Licenses: Demonstrated success in leading large, diverse teams in guest-facing environments. Strong leadership and coaching skills with a proven record of developing individuals and teams. Experience managing ticketing systems, admissions, or visitor services in a cultural institution or large venue. Excellent communication, collaboration, and conflict resolution skills. Ability to manage multiple priorities and projects in a dynamic, fast-paced environment. Strong understanding of data-driven decision-making and guest satisfaction measurement. Budget and resource management experience preferred. Organizational Expectations Embrace Meijer Gardens' mission to promote the enjoyment, understanding and appreciation of gardens, sculpture, the natural environment, and the arts. Embrace the organization's non-profit status and commitment to serving and treating the public with dignity and working with a broad and diverse group of employees, volunteers, members, and guests in a respectful and professional manner. Working Conditions: Basic mobility is expected in offices, grounds, and exhibition areas. Ability to observe details at close range and communicate information accurately with others. Engage in occasional object manipulation with or without assistance, and efficiently navigate the workspace to access essential resources. Manage occasional lifting tasks, and ability to handle objects weighing up to 20 pounds with ease and regularity. This job operates in a professional indoor office environment, across grounds, and exhibition areas. Occasionally, may be required to work outdoors under inclement weather conditions. As part of our onboarding process, all new hires are required to complete our background check. Frederik Meijer Gardens & Sculpture Park is an Equal Opportunity Employer. We believe in fostering a diverse and inclusive workplace.

Description & Requirements The Subcontracts Senior Project Manager - Federal leads process implementation, change management, continuous improvement and data strategies in the Subcontract Management organization. The role serves as a project manager to oversee end-to-end project implementation; and this role serves as a business advisor and accountable individual contributor working independently in accordance with leadership priorities to drive improvement projects from analysis to implementation. The candidate will share responsibility for change management within the Subcontracts Management organization and to facilitate changes with internal stakeholders Position requires working in a matrixed business environment with stakeholders in the following groups: Operations & Compliance: • Lead the transition and implementation of subcontract project activities for new business wins, ensuring alignment with project timelines and objectives. • Oversee program documentation, compliance reporting, and data accuracy in line with federal regulations and company policies. • Perform project management reviews and evaluations of RFP/RFQs, source selections, pricing analyses, and terms and conditions. Business Development Support: • Build repeatable processes to facilitate effective teaming and non-disclosure agreement management across the subcontracting organization. • Develop strategy to capture teaming commitments across the enterprise for operational planning with support from leadership. • Develop and influence team members' transition management approaches to mitigate risk, workforce plan, and ensure proposal commitments are implemented in the subcontracting process. Systems & Tools: • Lead the use of iCertis for contract lifecycle management and Coupa for procurement activities. Essential Duties and Responsibilities: - Lead cross functional teams to drive continuous improvement and best practices in the subcontracts department and subcontracting process. - Oversee end-to-end project implementation. - Develop repeatable processes within the subcontract organization in coordination with leadership. - Develop, track and report key subcontract functional metrics to improve effectiveness. - Develop and implement technology-driven solutions to enhance procurement efficiency. - Direct and monitor the use of available systems to develop and manage a data strategy to drive visibility, mitigate compliance risk, and drive efficiency and best practices in using systems. - Act as an advisor to project teams, ensuring compliance with federal regulations and commercial contracting principles while optimizing subcontract activities to support project goals. - Support subcontract negotiation strategies with data and analysis as required. - Ensure accurate data entry, reporting, and maintenance of subcontract documentation per FAR/DFARS and company policies. - Conduct pre-award compliance reviews and support Contractor Purchasing System Review (CPSR) audits. - Build and maintain strong relationships with strategic subcontractors, suppliers, and internal project stakeholders to support long-term project success. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. • Experience with coaching, influencing, facilitation, negotiations, presentation, communication, process development, analysis, and problem solving. • Experience with CPSR Federal auditing processes and procedures. • Excellent leadership, collaboration, and analytical skills • Learning agility and program management skills are critical for success in this role, as the successful candidate will be expected to manage moderate to complex subcontract optimization projects that may involve collaboration with project management, finance, accounting, legal, compliance, technical, and subcontract team members • Strong experience in procurement or subcontracting within a Contractor Purchasing System Review (CPSR) compliant environment. • Experience with Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS) • Subcontracts specialist or subcontracts manager experience preferred • Experience with ERP systems and performing data analytics, reporting, or tool development strongly preferred • Experience in change management to collaborate, communicate, and implement process improvements • PMP Certification Preferred • Six Sigma Certification Preferred #maxcorp #LI-LT2 EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 111,605.00 Maximum Salary $ 151,000.00

Job Brief: We are looking for a highly organized Senior Project Manager to oversee the successful execution of projects. The Senior Project Manager does this by creating planning steps, managing the budget and identifying the required resources for the project. To be successful as a Senior Project Manager you must have excellent organizational skills. A good Senior Project Manager is able to manage all aspects of the project simultaneously. Responsibilities: Create a planning schedule. Secure funding for projects. Ensure that team members complete tasks according to the schedule. Identify if staff members require further training and provide this training. Research industry trends and innovations. Prepare progress reports for stakeholders and investors. Ensure that health and safety laws are followed. Conduct employee performance reviews. Skills Required: A degree in project management, business management or a related field. 5 Years of experience with project management. Excellent interpersonal and communication skills. Ability to multitask. Proficiency with Microsoft Office. Excellent planning and time management skills. Excellent leadership abilities.

We are seeking a highly skilled Senior Project Manager to join our team in Grand Rapids. As a Senior Project Manager, you will be responsible for overseeing the planning, implementation, and tracking of projects to ensure they are completed on time and within budget. Responsibilities: Lead and manage project teams to deliver high-quality projects Develop project plans, goals, and budgets Monitor project progress and make adjustments as needed Collaborate with stakeholders to ensure project objectives are met Identify and mitigate project risks Requirements: Bachelor's degree in architecture or a related field Proven 5+ years experience as a Project Manager (Engineering or Architectural background is a plus) Excellent communication and leadership skills Strong organizational and time management abilities Project management certification is a plus If you are a detail-oriented individual with a track record of successful project completions, we encourage you to apply for this exciting opportunity. The pay listed for this role is $115k.

Sr. Program/Project Manager Duration : 12 + Months Short Description: Experienced Senior Program/Project Manager for managing multiple complex IT Enterprise Infrastructure projects/programs with strong communication skills to work at all levels of organization. Follows project management industry practices based on PMI. Complete Description: Years of Experience: Minimum 10 years of experience as a Program and Project Manager. Job Description: This position is for a senior experienced Program/ project manager to lead multiple Information Technology (IT) programs and projects supporting DTMB - Chief Technology Officer (CTO) organization. Projects/programs are primarily complex enterprise initiatives related to I T Infrastructure and Security as prioritized by State. Program/Project manager's role and responsibility includes, but is not limited to: • Provide Enterprise program/project management for project activities to ensure that the program/project is completed on time, within budget and within scope. • Thorough understanding of IT Infrastructure Technology and a good understanding of industry standard processes related to I T Infrastructure. • Define program/project scope, duration, resources and cost, as well as the best course of action/approach to attain the project objectives. • Provide project management for project scheduling, tracking, issue management, risk management, change management, and status reporting. • Follow the State Unified Information Technology Environment (SUITE) Project Management Methodology (PMM) and System Engineering Methodology (SEM), based on Industry standard PMI framework and SEI's CMMI framework. • Utilize the State's Project Portfolio Management (PPM) tool (Changepoint) on all projects. • Plans and coordinates work with teams. Designs and implements project plans. Generally work with other IT managers and IT technical teams. Relies on experience and judgment to plan and accomplish goals. • Acts as a program manager for large complex enterprise IT Security initiatives. • Acts as a partner to other project managers performing Project Management Quality Assurance for their projects. • Relies on experience and judgment to plan and accomplish goals. A significant degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment • Self-directed and independent. Responsible for the coordination and completion of projects. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project. • Creates a structure and organization for the management of a complex environment with emphasis on quality, productivity, and consistency. Directs corrective actions in any area where performance falls below objectives. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Summary: The Manager, Integrated Therapies is responsible for leadership, management, and strategic outcomes of the program in the designated area of responsibility to ensure program excellence, sustainability, and new service development utilizing a statewide service model. Essential Functions: * Facilitates recruitment, training, and retention of music therapy staff consistent with NorthStar Care Community's vision, mission, and values. * Evaluation of music services through a variety of means such as home visits, conferences, and record reviews. * Provides feedback to staff, ensuring that both effective performance and delivery of quality care are reinforced. * Establishes and communicates job responsibilities, performance standards, priorities, and expectations to staff. * Responsible for recruiting, organizing, and implementing programs utilizing students, interns, and professionals. * Provides or demonstrates music therapy at various programs and in services as needed. * May make home visits as necessary for consultation or staff observation. * Assists with the growth and expansion of the music therapy program. * Manages resources to pre-determined financial margin. * Seeks/develops/implements new models of care to provide the highest quality/most efficient care for patients and families. * Responsible for interviewing, hiring, performance evaluation, disciplinary action, and termination of staff in collaboration with Human Resources. * Works in collaboration with AVP to develop short and long-term strategic goals for the program. * Participates in organizational committees and professional activities at the local, state, and national levels. * Follows established safety and infection control policies and procedures and participates in all required in-service training. * Serves on various committees as directed by AVP. * Works in collaboration with AVP to actively work with Foundation staff, and external donors to acquire necessary funding to ensure program sustainability statewide. * Upholds the NorthStar Care Community Code of Conduct, policies, procedures, protocols and processes and all regulatory and legal requirements. * Models the NorthStar standards to care for every person, every time, 100% of the time. Qualifications: * Must possess a current State of Michigan Masters of Social Work License (LMSW) or be a Board Certified Music Therapist with a Bachelor's degree (Master's degree preferred). * Minimum three (3) years of hospice or healthcare supervisory experience is required. * Ability to seek out new methods to incorporate integrated therapies into patients' plan of care. * Must have a basic understanding of the elderly and aging process; experience with end-of-life care or death and dying preferred. * Supervisory experience of interns or staff required. * Ability to make independent decisions and good communications skills. * A licensed driver with automobile that is insured in accordance with organization requirements and is in good working order, if assigned to patients in community home environment. * Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. * The physical and sensory demands of the position include vision, effective speech and hearing for extensive telephone contact; repetitive motion; traveling; driving or riding in motor vehicle; standing, sitting, walking, bending, reaching, and stretching; lifting up to forty-five (45) pounds unassisted and the ability to assist in lifting patients using appropriate lifting techniques and/or devices. * Must have reliable transportation to be able to travel and maintain the rigors of a busy schedule. * Frequently works variable hours/days; activities and workload may require extended days. * Must be eligible to work in the United States.