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The differences between delivery supervisors and delivery coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a delivery supervisor and a delivery coordinator. Additionally, a delivery supervisor has an average salary of $68,697, which is higher than the $34,247 average annual salary of a delivery coordinator.
The top three skills for a delivery supervisor include DOT, CDL and customer satisfaction. The most important skills for a delivery coordinator are customer orders, delivery issues, and delivery process.
A delivery supervisor coordinates and oversees the daily performance of delivery teams, ensuring operations run smoothly and efficiently according to company standards and policies. They are usually found at offices, tracking and maintaining an open communication line with delivery drivers to delegate responsibilities, ensure clients receive their orders timely and accurately, maintain records, and solve issues when any arise. They also conduct regular inspections and assessments, review and produce reports, develop and implement plans, and conduct research to create strategies that will optimize the daily operations.
A delivery coordinator is responsible for managing the distribution and shipment schedules and ensuring that the items for delivery are thoroughly inspected for quality. Delivery coordinators review customer orders multiple times to prevent distribution delays and possible complaints. They also reach out to the customers for delivery confirmation and list other instructions and adjustments as needed. A delivery coordinator handles the customers' inquiries and concerns, processes replacement orders, and resolve order disputes timely and efficiently.
Delivery supervisors and delivery coordinators have different pay scales, as shown below.
| Delivery Supervisor | Delivery Coordinator | |
| Average salary | $68,697 | $34,247 |
| Salary range | Between $43,000 And $108,000 | Between $26,000 And $44,000 |
| Highest paying City | San Francisco, CA | Los Angeles, CA |
| Highest paying state | Pennsylvania | California |
| Best paying company | Lucid Motors | IBM |
| Best paying industry | - | Internet |
There are a few differences between a delivery supervisor and a delivery coordinator in terms of educational background:
| Delivery Supervisor | Delivery Coordinator | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 46% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between delivery supervisors' and delivery coordinators' demographics:
| Delivery Supervisor | Delivery Coordinator | |
| Average age | 44 | 44 |
| Gender ratio | Male, 82.9% Female, 17.1% | Male, 57.8% Female, 42.2% |
| Race ratio | Black or African American, 11.6% Unknown, 4.9% Hispanic or Latino, 19.3% Asian, 6.4% White, 56.8% American Indian and Alaska Native, 1.0% | Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 20.0% Asian, 6.7% White, 57.1% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 8% | 8% |