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Delivery supervisor vs delivery coordinator

The differences between delivery supervisors and delivery coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a delivery supervisor and a delivery coordinator. Additionally, a delivery supervisor has an average salary of $68,697, which is higher than the $34,247 average annual salary of a delivery coordinator.

The top three skills for a delivery supervisor include DOT, CDL and customer satisfaction. The most important skills for a delivery coordinator are customer orders, delivery issues, and delivery process.

Delivery supervisor vs delivery coordinator overview

Delivery SupervisorDelivery Coordinator
Yearly salary$68,697$34,247
Hourly rate$33.03$16.46
Growth rate16%11%
Number of jobs56,15825,266
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 46%
Average age4444
Years of experience44

What does a delivery supervisor do?

A delivery supervisor coordinates and oversees the daily performance of delivery teams, ensuring operations run smoothly and efficiently according to company standards and policies. They are usually found at offices, tracking and maintaining an open communication line with delivery drivers to delegate responsibilities, ensure clients receive their orders timely and accurately, maintain records, and solve issues when any arise. They also conduct regular inspections and assessments, review and produce reports, develop and implement plans, and conduct research to create strategies that will optimize the daily operations.

What does a delivery coordinator do?

A delivery coordinator is responsible for managing the distribution and shipment schedules and ensuring that the items for delivery are thoroughly inspected for quality. Delivery coordinators review customer orders multiple times to prevent distribution delays and possible complaints. They also reach out to the customers for delivery confirmation and list other instructions and adjustments as needed. A delivery coordinator handles the customers' inquiries and concerns, processes replacement orders, and resolve order disputes timely and efficiently.

Delivery supervisor vs delivery coordinator salary

Delivery supervisors and delivery coordinators have different pay scales, as shown below.

Delivery SupervisorDelivery Coordinator
Average salary$68,697$34,247
Salary rangeBetween $43,000 And $108,000Between $26,000 And $44,000
Highest paying CitySan Francisco, CALos Angeles, CA
Highest paying statePennsylvaniaCalifornia
Best paying companyLucid MotorsIBM
Best paying industry-Internet

Differences between delivery supervisor and delivery coordinator education

There are a few differences between a delivery supervisor and a delivery coordinator in terms of educational background:

Delivery SupervisorDelivery Coordinator
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common college--

Delivery supervisor vs delivery coordinator demographics

Here are the differences between delivery supervisors' and delivery coordinators' demographics:

Delivery SupervisorDelivery Coordinator
Average age4444
Gender ratioMale, 82.9% Female, 17.1%Male, 57.8% Female, 42.2%
Race ratioBlack or African American, 11.6% Unknown, 4.9% Hispanic or Latino, 19.3% Asian, 6.4% White, 56.8% American Indian and Alaska Native, 1.0%Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 20.0% Asian, 6.7% White, 57.1% American Indian and Alaska Native, 0.9%
LGBT Percentage8%8%

Differences between delivery supervisor and delivery coordinator duties and responsibilities

Delivery supervisor example responsibilities.

  • Oversee activities directly relate to achieving the client SLA s and redefining the SLA s as and when the need arises.
  • Manage servicing of business customers/end user requests/issues strictly adhering to SLA.
  • Lead software development, process re-engineering and technical architecture implementations to advance project capabilities and overall performance.
  • Use the GPS system back before everyone have smartphones.
  • Used hand-held computers, dollies, forklifts and pallet jacks to facilitate deliveries.
  • Utilize GPS tracking to identify areas of improvement, excess idling and adherence to routing.
  • Show more

Delivery coordinator example responsibilities.

  • Manage coordination of delivery discrepancies with other Menards locations.
  • Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
  • Escalate urgent service needs and cse-relate issues and concerns to appropriate management team.
  • Train and develop new associates on POS system
  • Track & setup deliveries using GPS tracking.
  • Edit and upload photos into MLS realtor on-line website.
  • Show more

Delivery supervisor vs delivery coordinator skills

Common delivery supervisor skills
  • DOT, 14%
  • CDL, 10%
  • Customer Satisfaction, 8%
  • Develop Team, 7%
  • Logistics, 6%
  • Customer Service, 5%
Common delivery coordinator skills
  • Customer Orders, 29%
  • Delivery Issues, 17%
  • Delivery Process, 16%
  • Delivery Schedules, 10%
  • Delivery Operations, 7%
  • Logistics, 3%

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