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Delivery supervisor vs delivery manager

The differences between delivery supervisors and delivery managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a delivery supervisor, becoming a delivery manager takes usually requires 6-8 years. Additionally, a delivery manager has an average salary of $113,280, which is higher than the $68,697 average annual salary of a delivery supervisor.

The top three skills for a delivery supervisor include DOT, CDL and customer satisfaction. The most important skills for a delivery manager are customer service, exceptional client, and project management.

Delivery supervisor vs delivery manager overview

Delivery SupervisorDelivery Manager
Yearly salary$68,697$113,280
Hourly rate$33.03$54.46
Growth rate16%16%
Number of jobs56,158172,434
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 60%
Average age4447
Years of experience48

What does a delivery supervisor do?

A delivery supervisor coordinates and oversees the daily performance of delivery teams, ensuring operations run smoothly and efficiently according to company standards and policies. They are usually found at offices, tracking and maintaining an open communication line with delivery drivers to delegate responsibilities, ensure clients receive their orders timely and accurately, maintain records, and solve issues when any arise. They also conduct regular inspections and assessments, review and produce reports, develop and implement plans, and conduct research to create strategies that will optimize the daily operations.

What does a delivery manager do?

A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.

Delivery supervisor vs delivery manager salary

Delivery supervisors and delivery managers have different pay scales, as shown below.

Delivery SupervisorDelivery Manager
Average salary$68,697$113,280
Salary rangeBetween $43,000 And $108,000Between $82,000 And $156,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying statePennsylvaniaCalifornia
Best paying companyLucid MotorsSimpson Thacher & Bartlett
Best paying industry-Technology

Differences between delivery supervisor and delivery manager education

There are a few differences between a delivery supervisor and a delivery manager in terms of educational background:

Delivery SupervisorDelivery Manager
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common college-Carnegie Mellon University

Delivery supervisor vs delivery manager demographics

Here are the differences between delivery supervisors' and delivery managers' demographics:

Delivery SupervisorDelivery Manager
Average age4447
Gender ratioMale, 82.9% Female, 17.1%Male, 77.2% Female, 22.8%
Race ratioBlack or African American, 11.6% Unknown, 4.9% Hispanic or Latino, 19.3% Asian, 6.4% White, 56.8% American Indian and Alaska Native, 1.0%Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2%
LGBT Percentage8%11%

Differences between delivery supervisor and delivery manager duties and responsibilities

Delivery supervisor example responsibilities.

  • Oversee activities directly relate to achieving the client SLA s and redefining the SLA s as and when the need arises.
  • Manage servicing of business customers/end user requests/issues strictly adhering to SLA.
  • Lead software development, process re-engineering and technical architecture implementations to advance project capabilities and overall performance.
  • Use the GPS system back before everyone have smartphones.
  • Used hand-held computers, dollies, forklifts and pallet jacks to facilitate deliveries.
  • Utilize GPS tracking to identify areas of improvement, excess idling and adherence to routing.
  • Show more

Delivery manager example responsibilities.

  • Manage multiple application architecture, technical architectures, and application support leads in evaluating and planning work across teams.
  • Lead staff to meet and exceed SLAs.
  • Achieve a perfect score of 4.7 CSAT.
  • Build & manage support teams to deliver within the agreed SLAs.
  • Manage a group of 20-25 delivery drivers (CDL qualify).
  • Lead installation team to ensure storage and SAN hardware are deployed and available.
  • Show more

Delivery supervisor vs delivery manager skills

Common delivery supervisor skills
  • DOT, 14%
  • CDL, 10%
  • Customer Satisfaction, 8%
  • Develop Team, 7%
  • Logistics, 6%
  • Customer Service, 5%
Common delivery manager skills
  • Customer Service, 22%
  • Exceptional Client, 10%
  • Project Management, 7%
  • Portfolio, 4%
  • Cloud, 3%
  • Client Facing, 3%

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