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The differences between delivery supervisors and delivery managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a delivery supervisor, becoming a delivery manager takes usually requires 6-8 years. Additionally, a delivery manager has an average salary of $113,280, which is higher than the $68,697 average annual salary of a delivery supervisor.
The top three skills for a delivery supervisor include DOT, CDL and customer satisfaction. The most important skills for a delivery manager are customer service, exceptional client, and project management.
A delivery supervisor coordinates and oversees the daily performance of delivery teams, ensuring operations run smoothly and efficiently according to company standards and policies. They are usually found at offices, tracking and maintaining an open communication line with delivery drivers to delegate responsibilities, ensure clients receive their orders timely and accurately, maintain records, and solve issues when any arise. They also conduct regular inspections and assessments, review and produce reports, develop and implement plans, and conduct research to create strategies that will optimize the daily operations.
A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.
Delivery supervisors and delivery managers have different pay scales, as shown below.
| Delivery Supervisor | Delivery Manager | |
| Average salary | $68,697 | $113,280 |
| Salary range | Between $43,000 And $108,000 | Between $82,000 And $156,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Pennsylvania | California |
| Best paying company | Lucid Motors | Simpson Thacher & Bartlett |
| Best paying industry | - | Technology |
There are a few differences between a delivery supervisor and a delivery manager in terms of educational background:
| Delivery Supervisor | Delivery Manager | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 60% |
| Most common major | Business | Business |
| Most common college | - | Carnegie Mellon University |
Here are the differences between delivery supervisors' and delivery managers' demographics:
| Delivery Supervisor | Delivery Manager | |
| Average age | 44 | 47 |
| Gender ratio | Male, 82.9% Female, 17.1% | Male, 77.2% Female, 22.8% |
| Race ratio | Black or African American, 11.6% Unknown, 4.9% Hispanic or Latino, 19.3% Asian, 6.4% White, 56.8% American Indian and Alaska Native, 1.0% | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 8% | 11% |