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The differences between delivery supervisors and shipping supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a delivery supervisor and a shipping supervisor. Additionally, a delivery supervisor has an average salary of $68,697, which is higher than the $48,598 average annual salary of a shipping supervisor.
The top three skills for a delivery supervisor include DOT, CDL and customer satisfaction. The most important skills for a shipping supervisor are customer service, safety procedures, and logistics.
A delivery supervisor coordinates and oversees the daily performance of delivery teams, ensuring operations run smoothly and efficiently according to company standards and policies. They are usually found at offices, tracking and maintaining an open communication line with delivery drivers to delegate responsibilities, ensure clients receive their orders timely and accurately, maintain records, and solve issues when any arise. They also conduct regular inspections and assessments, review and produce reports, develop and implement plans, and conduct research to create strategies that will optimize the daily operations.
A shipping supervisor is responsible for monitoring the goods and services, ensuring its quality and quantity before packaging and shipment processing to avoid delays and possible client complaints. Shipping supervisors manage the shipment schedule, including verification of the location and determining correct charges. They also keep track of the incoming and outgoing deliveries by maintaining an organized record in the company's database. A shipping supervisor must have excellent communication and leadership skills, especially on handling customers' concerns, conducting item replacements, and overseeing the warehouse staff to meet maximum productivity goals.
Delivery supervisors and shipping supervisors have different pay scales, as shown below.
| Delivery Supervisor | Shipping Supervisor | |
| Average salary | $68,697 | $48,598 |
| Salary range | Between $43,000 And $108,000 | Between $35,000 And $66,000 |
| Highest paying City | San Francisco, CA | New Brunswick, NJ |
| Highest paying state | Pennsylvania | Connecticut |
| Best paying company | Lucid Motors | Schneider Electric Industrial Services |
| Best paying industry | - | Professional |
There are a few differences between a delivery supervisor and a shipping supervisor in terms of educational background:
| Delivery Supervisor | Shipping Supervisor | |
| Most common degree | Bachelor's Degree, 43% | Bachelor's Degree, 37% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between delivery supervisors' and shipping supervisors' demographics:
| Delivery Supervisor | Shipping Supervisor | |
| Average age | 44 | 44 |
| Gender ratio | Male, 82.9% Female, 17.1% | Male, 82.2% Female, 17.8% |
| Race ratio | Black or African American, 11.6% Unknown, 4.9% Hispanic or Latino, 19.3% Asian, 6.4% White, 56.8% American Indian and Alaska Native, 1.0% | Black or African American, 12.0% Unknown, 4.6% Hispanic or Latino, 19.4% Asian, 6.8% White, 56.3% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 8% | 8% |