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Dell certified systems expert vs dell technician

The differences between dell certified systems experts and dell technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dell certified systems expert and a dell technician. Additionally, a dell technician has an average salary of $66,803, which is higher than the $65,449 average annual salary of a dell certified systems expert.

The top three skills for a dell certified systems expert include desktop, printers and service calls. The most important skills for a dell technician are technical support, desktop computers, and network printers.

Dell certified systems expert vs dell technician overview

Dell Certified Systems ExpertDell Technician
Yearly salary$65,449$66,803
Hourly rate$31.47$32.12
Growth rate10%10%
Number of jobs100,53453,306
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 40%
Average age4242
Years of experience22

Dell certified systems expert vs dell technician salary

Dell certified systems experts and dell technicians have different pay scales, as shown below.

Dell Certified Systems ExpertDell Technician
Average salary$65,449$66,803
Salary rangeBetween $42,000 And $101,000Between $41,000 And $108,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between dell certified systems expert and dell technician education

There are a few differences between a dell certified systems expert and a dell technician in terms of educational background:

Dell Certified Systems ExpertDell Technician
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 40%
Most common majorComputer Information SystemsComputer Science
Most common collegeUniversity of Southern CaliforniaUniversity of Pennsylvania

Dell certified systems expert vs dell technician demographics

Here are the differences between dell certified systems experts' and dell technicians' demographics:

Dell Certified Systems ExpertDell Technician
Average age4242
Gender ratioMale, 98.9% Female, 1.1%Male, 88.4% Female, 11.6%
Race ratioBlack or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4%Black or African American, 12.7% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between dell certified systems expert and dell technician duties and responsibilities

Dell certified systems expert example responsibilities.

  • Manage the configuration and performance management of all PC systems and telecommunications.
  • Update OS along with system hardware.
  • Assist customer with recovery of OS and configure system properly.
  • Diagnose, troubleshoot and resolve various workstation issues including but not limit to network connectivity, peripheral equipment and user access.
  • Respond to server monitoring system alerts to evaluate and remedy identify problems.

Dell technician example responsibilities.

  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Provide installation and life-cycle maintenance of PCs, and LAN network connectivity equipment.
  • Install and test PCs, fix performance issues, repair PCs in offices, homes, computer stores with servicing departments.
  • Contract to provide installation and troubleshooting services which combine GPS and wireless technology with powerful golf course management applications.
  • Log all calls and enter incidents into the Altiris ticketing system.
  • Gain experience with Symantec client management system Altiris.
  • Show more

Dell certified systems expert vs dell technician skills

Common dell certified systems expert skills
  • Desktop, 52%
  • Printers, 12%
  • Service Calls, 10%
  • Computer System, 7%
  • Installation Projects, 5%
  • A+, 5%
Common dell technician skills
  • Technical Support, 15%
  • Desktop Computers, 14%
  • Network Printers, 10%
  • Software Issues, 7%
  • Remote Support, 5%
  • Hardware Replacement, 5%

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