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Dell certified systems expert vs information technology technician

The differences between dell certified systems experts and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dell certified systems expert and an information technology technician. Additionally, a dell certified systems expert has an average salary of $65,449, which is higher than the $49,031 average annual salary of an information technology technician.

The top three skills for a dell certified systems expert include desktop, printers and service calls. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.

Dell certified systems expert vs information technology technician overview

Dell Certified Systems ExpertInformation Technology Technician
Yearly salary$65,449$49,031
Hourly rate$31.47$23.57
Growth rate10%10%
Number of jobs100,534118,881
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 47%
Average age4242
Years of experience22

Dell certified systems expert vs information technology technician salary

Dell certified systems experts and information technology technicians have different pay scales, as shown below.

Dell Certified Systems ExpertInformation Technology Technician
Average salary$65,449$49,031
Salary rangeBetween $42,000 And $101,000Between $28,000 And $83,000
Highest paying City-Urban Honolulu, HI
Highest paying state-Hawaii
Best paying company-Cravath
Best paying industry-Finance

Differences between dell certified systems expert and information technology technician education

There are a few differences between a dell certified systems expert and an information technology technician in terms of educational background:

Dell Certified Systems ExpertInformation Technology Technician
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 47%
Most common majorComputer Information SystemsComputer Science
Most common collegeUniversity of Southern CaliforniaStanford University

Dell certified systems expert vs information technology technician demographics

Here are the differences between dell certified systems experts' and information technology technicians' demographics:

Dell Certified Systems ExpertInformation Technology Technician
Average age4242
Gender ratioMale, 98.9% Female, 1.1%Male, 84.8% Female, 15.2%
Race ratioBlack or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between dell certified systems expert and information technology technician duties and responsibilities

Dell certified systems expert example responsibilities.

  • Manage the configuration and performance management of all PC systems and telecommunications.
  • Update OS along with system hardware.
  • Assist customer with recovery of OS and configure system properly.
  • Diagnose, troubleshoot and resolve various workstation issues including but not limit to network connectivity, peripheral equipment and user access.
  • Respond to server monitoring system alerts to evaluate and remedy identify problems.

Information technology technician example responsibilities.

  • Manage and execute project to remotely upgrade VPN clients
  • Manage incoming tickets and incidents in remedy and troubleshooting.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
  • Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
  • Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.
  • Show more

Dell certified systems expert vs information technology technician skills

Common dell certified systems expert skills
  • Desktop, 52%
  • Printers, 12%
  • Service Calls, 10%
  • Computer System, 7%
  • Installation Projects, 5%
  • A+, 5%
Common information technology technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Technical Support, 5%
  • Desk Support, 4%
  • Computer System, 3%
  • Network Printers, 3%

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