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Dell certified systems expert vs lead technician

The differences between dell certified systems experts and lead technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dell certified systems expert and a lead technician. Additionally, a lead technician has an average salary of $90,615, which is higher than the $65,449 average annual salary of a dell certified systems expert.

The top three skills for a dell certified systems expert include desktop, printers and service calls. The most important skills for a lead technician are java, architecture, and digital transformation.

Dell certified systems expert vs lead technician overview

Dell Certified Systems ExpertLead Technician
Yearly salary$65,449$90,615
Hourly rate$31.47$43.56
Growth rate10%10%
Number of jobs100,534250,590
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 50%
Average age4242
Years of experience22

Dell certified systems expert vs lead technician salary

Dell certified systems experts and lead technicians have different pay scales, as shown below.

Dell Certified Systems ExpertLead Technician
Average salary$65,449$90,615
Salary rangeBetween $42,000 And $101,000Between $67,000 And $121,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Meta
Best paying industry-Retail

Differences between dell certified systems expert and lead technician education

There are a few differences between a dell certified systems expert and a lead technician in terms of educational background:

Dell Certified Systems ExpertLead Technician
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 50%
Most common majorComputer Information SystemsComputer Science
Most common collegeUniversity of Southern CaliforniaMassachusetts Institute of Technology

Dell certified systems expert vs lead technician demographics

Here are the differences between dell certified systems experts' and lead technicians' demographics:

Dell Certified Systems ExpertLead Technician
Average age4242
Gender ratioMale, 98.9% Female, 1.1%Male, 83.4% Female, 16.6%
Race ratioBlack or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4%Black or African American, 10.4% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.1% White, 53.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between dell certified systems expert and lead technician duties and responsibilities

Dell certified systems expert example responsibilities.

  • Manage the configuration and performance management of all PC systems and telecommunications.
  • Update OS along with system hardware.
  • Assist customer with recovery of OS and configure system properly.
  • Diagnose, troubleshoot and resolve various workstation issues including but not limit to network connectivity, peripheral equipment and user access.
  • Respond to server monitoring system alerts to evaluate and remedy identify problems.

Lead technician example responsibilities.

  • Manage and support the Cisco base corporate remote access VPN solution.
  • Manage the third party IP provider relationship and implement all the bridges between AXI4 and internal buses.
  • Used JIRA to manage the product backlog, tasks assignments, project burn-down rate and for velocity tracking purposes.
  • Manage product test support of new designs used for testing, write technical documentation in HTML improving department processes and procedures.
  • Manage customer functional areas of desktop support, field service, office services and network support to coordinate timely issue resolution.
  • Configure and manage JGroup multicasting communication for apache tomcat web servers.
  • Show more

Dell certified systems expert vs lead technician skills

Common dell certified systems expert skills
  • Desktop, 52%
  • Printers, 12%
  • Service Calls, 10%
  • Computer System, 7%
  • Installation Projects, 5%
  • A+, 5%
Common lead technician skills
  • Java, 10%
  • Architecture, 7%
  • Digital Transformation, 6%
  • Customer Service, 6%
  • Database, 4%
  • HTML, 3%

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