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Dell certified systems expert vs systems support analyst

The differences between dell certified systems experts and systems support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dell certified systems expert and a systems support analyst. Additionally, a systems support analyst has an average salary of $82,219, which is higher than the $65,449 average annual salary of a dell certified systems expert.

The top three skills for a dell certified systems expert include desktop, printers and service calls. The most important skills for a systems support analyst are troubleshoot, customer service, and database.

Dell certified systems expert vs systems support analyst overview

Dell Certified Systems ExpertSystems Support Analyst
Yearly salary$65,449$82,219
Hourly rate$31.47$39.53
Growth rate10%10%
Number of jobs100,534161,168
Job satisfaction-5
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 61%
Average age4242
Years of experience22

Dell certified systems expert vs systems support analyst salary

Dell certified systems experts and systems support analysts have different pay scales, as shown below.

Dell Certified Systems ExpertSystems Support Analyst
Average salary$65,449$82,219
Salary rangeBetween $42,000 And $101,000Between $58,000 And $114,000
Highest paying City-San Francisco, CA
Highest paying state-Washington
Best paying company-Virtu Financial
Best paying industry-Finance

Differences between dell certified systems expert and systems support analyst education

There are a few differences between a dell certified systems expert and a systems support analyst in terms of educational background:

Dell Certified Systems ExpertSystems Support Analyst
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 61%
Most common majorComputer Information SystemsBusiness
Most common collegeUniversity of Southern CaliforniaStanford University

Dell certified systems expert vs systems support analyst demographics

Here are the differences between dell certified systems experts' and systems support analysts' demographics:

Dell Certified Systems ExpertSystems Support Analyst
Average age4242
Gender ratioMale, 98.9% Female, 1.1%Male, 70.4% Female, 29.6%
Race ratioBlack or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4%Black or African American, 11.5% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 12.5% White, 54.9% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between dell certified systems expert and systems support analyst duties and responsibilities

Dell certified systems expert example responsibilities.

  • Manage the configuration and performance management of all PC systems and telecommunications.
  • Update OS along with system hardware.
  • Assist customer with recovery of OS and configure system properly.
  • Diagnose, troubleshoot and resolve various workstation issues including but not limit to network connectivity, peripheral equipment and user access.
  • Respond to server monitoring system alerts to evaluate and remedy identify problems.

Systems support analyst example responsibilities.

  • Manage and support enterprise blackberry and smart phones and tablets.
  • Utilize UNIX on a daily basis to manage customers' files (modify, process, removal).
  • Set up new user VOIP accounts, manage and transfer current users, and delete old user accounts.
  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Provide first level support to LAN users within the corporate office and remote locations.
  • Move anyone's computer/Cicso IP phone who requests it.
  • Show more

Dell certified systems expert vs systems support analyst skills

Common dell certified systems expert skills
  • Desktop, 52%
  • Printers, 12%
  • Service Calls, 10%
  • Computer System, 7%
  • Installation Projects, 5%
  • A+, 5%
Common systems support analyst skills
  • Troubleshoot, 9%
  • Customer Service, 9%
  • Database, 6%
  • Technical Support, 5%
  • Linux, 4%
  • System Support, 4%

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