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Deskside support specialist vs technical specialist

The differences between deskside support specialists and technical specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a deskside support specialist and a technical specialist. Additionally, a technical specialist has an average salary of $88,773, which is higher than the $52,580 average annual salary of a deskside support specialist.

The top three skills for a deskside support specialist include troubleshoot, deskside support and tcp ip. The most important skills for a technical specialist are customer service, technical support, and patients.

Deskside support specialist vs technical specialist overview

Deskside Support SpecialistTechnical Specialist
Yearly salary$52,580$88,773
Hourly rate$25.28$42.68
Growth rate10%10%
Number of jobs117,307121,151
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 57%
Average age4242
Years of experience22

Deskside support specialist vs technical specialist salary

Deskside support specialists and technical specialists have different pay scales, as shown below.

Deskside Support SpecialistTechnical Specialist
Average salary$52,580$88,773
Salary rangeBetween $45,000 And $60,000Between $62,000 And $126,000
Highest paying City-Washington, DC
Highest paying state-Delaware
Best paying company-Finnegan Henderson Farabow Garrett & Dunner
Best paying industry-Technology

Differences between deskside support specialist and technical specialist education

There are a few differences between a deskside support specialist and a technical specialist in terms of educational background:

Deskside Support SpecialistTechnical Specialist
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 57%
Most common majorInformation TechnologyBusiness
Most common collegeMassachusetts Institute of TechnologyStanford University

Deskside support specialist vs technical specialist demographics

Here are the differences between deskside support specialists' and technical specialists' demographics:

Deskside Support SpecialistTechnical Specialist
Average age4242
Gender ratioMale, 89.0% Female, 11.0%Male, 71.2% Female, 28.8%
Race ratioBlack or African American, 12.9% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%Black or African American, 10.8% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 12.5% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between deskside support specialist and technical specialist duties and responsibilities

Deskside support specialist example responsibilities.

  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Assist with CISCO VoIP phone system.
  • Install images via SCCM server.
  • Assist in regular preventive maintenance of floor workstations and laptops.
  • Provide onsite support for all LAN and pc-base applications offer by the firm.
  • Designate VIP technician, troubleshooting all VIP tickets and ensuring all tickets meet service level agreements.
  • Show more

Technical specialist example responsibilities.

  • Install and manage LAN/WAN using TCP/IP protocol.
  • Manage the development of a customize ERP system for the client.
  • Design and manage studies for alternative API qualification for commercial products.
  • Lead and assist in troubleshooting problems and assure appropriate communication with physicians and patients.
  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
  • Develop HTML, CSS, JavaScript for commercial websites.
  • Show more

Deskside support specialist vs technical specialist skills

Common deskside support specialist skills
  • Troubleshoot, 14%
  • Deskside Support, 8%
  • Tcp Ip, 7%
  • LAN, 7%
  • Technical Support, 6%
  • Customer Satisfaction, 6%
Common technical specialist skills
  • Customer Service, 13%
  • Technical Support, 6%
  • Patients, 6%
  • Project Management, 6%
  • Customer Satisfaction, 4%
  • C++, 4%

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