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Desktop support team lead vs team leader

The differences between desktop support team leads and team leaders can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a desktop support team lead, becoming a team leader takes usually requires 4-6 years. Additionally, a desktop support team lead has an average salary of $80,618, which is higher than the $68,817 average annual salary of a team leader.

The top three skills for a desktop support team lead include remote desktop, PC and customer service. The most important skills for a team leader are customer service, ladders, and patients.

Desktop support team lead vs team leader overview

Desktop Support Team LeadTeam Leader
Yearly salary$80,618$68,817
Hourly rate$38.76$33.09
Growth rate10%8%
Number of jobs112,434197,336
Job satisfaction-5
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 50%
Average age4243
Years of experience26

Desktop support team lead vs team leader salary

Desktop support team leads and team leaders have different pay scales, as shown below.

Desktop Support Team LeadTeam Leader
Average salary$80,618$68,817
Salary rangeBetween $56,000 And $115,000Between $37,000 And $126,000
Highest paying City-New York, NY
Highest paying state-Alaska
Best paying company-Ropes & Gray
Best paying industry--

Differences between desktop support team lead and team leader education

There are a few differences between a desktop support team lead and a team leader in terms of educational background:

Desktop Support Team LeadTeam Leader
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 50%
Most common majorBusinessBusiness
Most common collegeStanford UniversitySUNY College of Technology at Delhi

Desktop support team lead vs team leader demographics

Here are the differences between desktop support team leads' and team leaders' demographics:

Desktop Support Team LeadTeam Leader
Average age4243
Gender ratioMale, 87.7% Female, 12.3%Male, 55.0% Female, 45.0%
Race ratioBlack or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 11.7% White, 55.0% American Indian and Alaska Native, 0.4%Black or African American, 8.9% Unknown, 4.7% Hispanic or Latino, 17.0% Asian, 7.2% White, 61.6% American Indian and Alaska Native, 0.7%
LGBT Percentage11%9%

Differences between desktop support team lead and team leader duties and responsibilities

Desktop support team lead example responsibilities.

  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Utilize SCCM to patch enterprise workstations.
  • Serve as a go to technician to resolve complex network, hardware and software issues at various workstations.
  • Network support consists of TCP/IP networking
  • Use remedy trouble ticket system, push applications from server using Altiris.
  • Orient end users to the new OS with documentation and monitor inventory.
  • Show more

Team leader example responsibilities.

  • Manage ACD metrics and methodology, including reporting to Sr. Management.
  • Set the highest standards for achieving company s KPIs, and holding staff individually accountable thereof.
  • Lead and conduct daily port operations for all DOD cargo transiting through the state of Florida.
  • Manage inventory and stock groceries, clothes and office supplies, handle supplies requests, revise logbook.
  • Implement multiple tools and utilities (KaiZen ideas) to optimize and automate various processes across the projects.
  • Manage online tasks, delegate and oversee responsibilities and projects, work with HTML coding, and update site content.
  • Show more

Desktop support team lead vs team leader skills

Common desktop support team lead skills
  • Remote Desktop, 7%
  • PC, 7%
  • Customer Service, 5%
  • SCCM, 5%
  • Network Printers, 5%
  • Troubleshoot, 4%
Common team leader skills
  • Customer Service, 26%
  • Ladders, 9%
  • Patients, 6%
  • Sales Floor, 6%
  • PET, 5%
  • Safety Procedures, 4%

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