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Eligibility clerk vs front office clerk

The differences between eligibility clerks and front office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an eligibility clerk and a front office clerk. Additionally, an eligibility clerk has an average salary of $36,549, which is higher than the $31,051 average annual salary of a front office clerk.

The top three skills for an eligibility clerk include data entry, patients and customer service. The most important skills for a front office clerk are patients, check-in, and data entry.

Eligibility clerk vs front office clerk overview

Eligibility ClerkFront Office Clerk
Yearly salary$36,549$31,051
Hourly rate$17.57$14.93
Growth rate-5%-5%
Number of jobs66,704163,789
Job satisfaction--
Most common degreeBachelor's Degree, 27%Associate Degree, 28%
Average age4747
Years of experience22

Eligibility clerk vs front office clerk salary

Eligibility clerks and front office clerks have different pay scales, as shown below.

Eligibility ClerkFront Office Clerk
Average salary$36,549$31,051
Salary rangeBetween $29,000 And $44,000Between $25,000 And $37,000
Highest paying City-Minneapolis, MN
Highest paying state-Alaska
Best paying company-Limbach
Best paying industry-Government

Differences between eligibility clerk and front office clerk education

There are a few differences between an eligibility clerk and a front office clerk in terms of educational background:

Eligibility ClerkFront Office Clerk
Most common degreeBachelor's Degree, 27%Associate Degree, 28%
Most common majorBusinessBusiness
Most common collegeStanford UniversityUniversity of Pennsylvania

Eligibility clerk vs front office clerk demographics

Here are the differences between eligibility clerks' and front office clerks' demographics:

Eligibility ClerkFront Office Clerk
Average age4747
Gender ratioMale, 8.4% Female, 91.6%Male, 13.9% Female, 86.1%
Race ratioBlack or African American, 9.2% Unknown, 4.5% Hispanic or Latino, 23.0% Asian, 7.5% White, 54.7% American Indian and Alaska Native, 1.0%Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between eligibility clerk and front office clerk duties and responsibilities

Eligibility clerk example responsibilities.

  • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
  • Assist caseworkers in obtaining personal require documents while following HIPAA guidelines.
  • Register and interview patients to obtain accurate and complete demographic and financial information.
  • Provide clerical support service to various hospitals and clinical registration units and screen patients for possible eligibility for various financial programs.
  • Collaborate with community organizations to provide Medicaid specific information
  • Provide internal customers with procedures for handling of international, FedEx and shipping request.
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Front office clerk example responsibilities.

  • Manage front office check-in, insurance verification and certifications from doctors.
  • Maintain a high knowledge level of regulations on the confidentiality of medical records (HIPAA).
  • Verify releases of information according to HIPPA regulations.
  • Maintain confidentiality of patient information; abiding by HIPPA guidelines.
  • Register all patients per registration protocols, schedule appointments, and provide appointment reminder calls.
  • Respond to routine technical questions regarding patients' right and responsibilities and medical eligibility for care.
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Eligibility clerk vs front office clerk skills

Common eligibility clerk skills
  • Data Entry, 19%
  • Patients, 15%
  • Customer Service, 14%
  • Front Desk, 5%
  • Financial Assistance, 5%
  • Scheduling Appointments, 3%
Common front office clerk skills
  • Patients, 34%
  • Check-In, 8%
  • Data Entry, 8%
  • Customer Service, 7%
  • Front Desk, 4%
  • Appointment Scheduling, 4%

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