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The differences between executive directors, information technology and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an executive director, information technology and an information technology support manager. Additionally, an executive director, information technology has an average salary of $183,646, which is higher than the $104,424 average annual salary of an information technology support manager.
The top three skills for an executive director, information technology include project management, governance and cloud. The most important skills for an information technology support manager are customer service, ITIL, and project management.
| Executive Director, Information Technology | Information Technology Support Manager | |
| Yearly salary | $183,646 | $104,424 |
| Hourly rate | $88.29 | $50.20 |
| Growth rate | 16% | 16% |
| Number of jobs | 155,070 | 162,131 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 61% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
An Executive Director of Information Technology (IT) will lead a team of IT professionals and oversee all of an organization's core IT activities, operations, and initiatives. They are responsible for supervising the day-to-day operations of computer networks, operating systems, and hardware, managing the IT budget, and overseeing services and contracts. They are also responsible for directing, reviewing, and evaluating the performance of IT staff and designing and implementing IT policies and procedures.
Information technology support manager primarily supervises information technology support staff, oversees system and software maintenance, and repairs. They assist with computer equipment installation and purchasing and maintaining a secure network and connectivity for users. It is part of their role to coordinate training and development for new technology users. Another vital role is they monitor online security for users and networks and takes appropriate steps to address possible security breaches if necessary. Moreover, they also develop contingency plans to address any equipment, power, or possible security failure to ensure the protection of technology and data.
Executive directors, information technology and information technology support managers have different pay scales, as shown below.
| Executive Director, Information Technology | Information Technology Support Manager | |
| Average salary | $183,646 | $104,424 |
| Salary range | Between $119,000 And $281,000 | Between $76,000 And $142,000 |
| Highest paying City | New York, NY | Seattle, WA |
| Highest paying state | Alaska | Washington |
| Best paying company | CVS Health | Clinica Sierra Vista |
| Best paying industry | Finance | Finance |
There are a few differences between an executive director, information technology and an information technology support manager in terms of educational background:
| Executive Director, Information Technology | Information Technology Support Manager | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Stanford University |
Here are the differences between executive directors, information technology' and information technology support managers' demographics:
| Executive Director, Information Technology | Information Technology Support Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 79.1% Female, 20.9% | Male, 82.2% Female, 17.8% |
| Race ratio | Black or African American, 6.4% Unknown, 5.2% Hispanic or Latino, 9.6% Asian, 16.7% White, 61.9% American Indian and Alaska Native, 0.2% | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |