Post job

Family support coordinator vs case coordinator

The differences between family support coordinators and case coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a family support coordinator, becoming a case coordinator takes usually requires 6-12 months. Additionally, a family support coordinator has an average salary of $42,177, which is higher than the $41,179 average annual salary of a case coordinator.

The top three skills for a family support coordinator include social work, post deployment and social services. The most important skills for a case coordinator are patients, social work, and customer service.

Family support coordinator vs case coordinator overview

Family Support CoordinatorCase Coordinator
Yearly salary$42,177$41,179
Hourly rate$20.28$19.80
Growth rate9%12%
Number of jobs116,16373,596
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 59%
Average age4243
Years of experience412

What does a family support coordinator do?

A family support coordinator acts as the primary contact for families in need of welfare, emotional guidance, or other support. Their job is to serve as a bridge between a family and any relevant support agencies. Their main goal is to reduce the time that families in trouble have to wait for care. Family support coordinators are often social workers or welfare coordinators. They typically conduct regular outreach programs in areas with high cases of unemployment, family problems, and poverty.

What does a case coordinator do?

A case coordinator is responsible for assisting patients and families in receiving high-quality health care services, coordinating with medical institutions and professionals for medications and residential care resources. Case coordinators must have excellent communication and organizational skills, especially in reviewing patients' documents and insurance details for hospital admissions. For case coordinators employed in the community office, they also facilitate planning health care programs and activities to educate people about health awareness and management.

Family support coordinator vs case coordinator salary

Family support coordinators and case coordinators have different pay scales, as shown below.

Family Support CoordinatorCase Coordinator
Average salary$42,177$41,179
Salary rangeBetween $31,000 And $55,000Between $30,000 And $55,000
Highest paying CityBaltimore, MDKahului, HI
Highest paying stateNew JerseyHawaii
Best paying companyBoston Public SchoolsBaptist Health
Best paying industryGovernmentFinance

Differences between family support coordinator and case coordinator education

There are a few differences between a family support coordinator and a case coordinator in terms of educational background:

Family Support CoordinatorCase Coordinator
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 59%
Most common majorPsychologyPsychology
Most common collegeSUNY at BinghamtonSUNY at Binghamton

Family support coordinator vs case coordinator demographics

Here are the differences between family support coordinators' and case coordinators' demographics:

Family Support CoordinatorCase Coordinator
Average age4243
Gender ratioMale, 17.7% Female, 82.3%Male, 21.1% Female, 78.9%
Race ratioBlack or African American, 13.4% Unknown, 4.2% Hispanic or Latino, 15.1% Asian, 2.7% White, 63.1% American Indian and Alaska Native, 1.5%Black or African American, 11.8% Unknown, 5.1% Hispanic or Latino, 21.2% Asian, 6.0% White, 53.8% American Indian and Alaska Native, 2.1%
LGBT Percentage10%11%

Differences between family support coordinator and case coordinator duties and responsibilities

Family support coordinator example responsibilities.

  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Collaborate effectively with peers/hospital staff and develop positive relationships with patients' families, ensuring a level of trust and respect.
  • Complete data entering/gathering tasks in WebCM and MFP websites.

Case coordinator example responsibilities.

  • Manage quality control record keeping by coordinating the QA retains system to maintain documentation on all complete production jobs.
  • Maintain national staffing Microsoft SharePoint site in order to manage staffing requisitions and available resources for business needs
  • Direct clients to resources need to transition into HUD home ownership program.
  • Craft a``problem and solution"PowerPoint that allows the department to pull directly from as slides are need.
  • Work effectively with HUD representatives to provide supervision, assessment and reporting for enhance voucher assistance, FEMA /DHAP client.
  • Comply with HIPAA regulations to ensure patient confidentiality.
  • Show more

Family support coordinator vs case coordinator skills

Common family support coordinator skills
  • Social Work, 17%
  • Post Deployment, 10%
  • Social Services, 10%
  • Child Care, 7%
  • Community Outreach, 6%
  • Crisis Intervention, 5%
Common case coordinator skills
  • Patients, 18%
  • Social Work, 14%
  • Customer Service, 8%
  • Home Health, 5%
  • Community Resources, 5%
  • Patient Care, 4%

Browse community and social services jobs