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Family support coordinator vs service coordinator

The differences between family support coordinators and service coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a family support coordinator, becoming a service coordinator takes usually requires 6-12 months. Additionally, a family support coordinator has an average salary of $42,177, which is higher than the $40,792 average annual salary of a service coordinator.

The top three skills for a family support coordinator include social work, post deployment and social services. The most important skills for a service coordinator are customer service, social work, and patients.

Family support coordinator vs service coordinator overview

Family Support CoordinatorService Coordinator
Yearly salary$42,177$40,792
Hourly rate$20.28$19.61
Growth rate9%12%
Number of jobs116,16355,922
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 60%
Average age4243
Years of experience412

What does a family support coordinator do?

A family support coordinator acts as the primary contact for families in need of welfare, emotional guidance, or other support. Their job is to serve as a bridge between a family and any relevant support agencies. Their main goal is to reduce the time that families in trouble have to wait for care. Family support coordinators are often social workers or welfare coordinators. They typically conduct regular outreach programs in areas with high cases of unemployment, family problems, and poverty.

What does a service coordinator do?

A service coordinator is responsible for assisting the management team in providing the best services for the clients based on their specifications. Service coordinators' duties include managing clients' requests and inquiries, providing client updates, monitoring changes and plan adjustments, and recommending strategic procedures to improve services. Service coordinators must be highly-knowledgeable with the matters concerning the organization they work for, ensuring that they could explain their products and services well to meet clients' needs.

Family support coordinator vs service coordinator salary

Family support coordinators and service coordinators have different pay scales, as shown below.

Family Support CoordinatorService Coordinator
Average salary$42,177$40,792
Salary rangeBetween $31,000 And $55,000Between $29,000 And $56,000
Highest paying CityBaltimore, MDWashington, DC
Highest paying stateNew JerseyMaine
Best paying companyBoston Public SchoolsMt. San Antonio College
Best paying industryGovernmentGovernment

Differences between family support coordinator and service coordinator education

There are a few differences between a family support coordinator and a service coordinator in terms of educational background:

Family Support CoordinatorService Coordinator
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 60%
Most common majorPsychologyBusiness
Most common collegeSUNY at BinghamtonSUNY at Binghamton

Family support coordinator vs service coordinator demographics

Here are the differences between family support coordinators' and service coordinators' demographics:

Family Support CoordinatorService Coordinator
Average age4243
Gender ratioMale, 17.7% Female, 82.3%Male, 28.5% Female, 71.5%
Race ratioBlack or African American, 13.4% Unknown, 4.2% Hispanic or Latino, 15.1% Asian, 2.7% White, 63.1% American Indian and Alaska Native, 1.5%Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.6%
LGBT Percentage10%11%

Differences between family support coordinator and service coordinator duties and responsibilities

Family support coordinator example responsibilities.

  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Collaborate effectively with peers/hospital staff and develop positive relationships with patients' families, ensuring a level of trust and respect.
  • Complete data entering/gathering tasks in WebCM and MFP websites.

Service coordinator example responsibilities.

  • Manage social media communication including Facebook, Pinterest, and blog.
  • Manage a pilot program providing diversion services to clients refer by DCF.
  • Manage the MSW staff and coordinate all social service and select patient service activities.
  • Manage caseload of 30 DD citizens, coordinate eligibility benefits.
  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Supervise and train direct care workers in CPR, care of clients, policy and procedures.
  • Show more

Family support coordinator vs service coordinator skills

Common family support coordinator skills
  • Social Work, 17%
  • Post Deployment, 10%
  • Social Services, 10%
  • Child Care, 7%
  • Community Outreach, 6%
  • Crisis Intervention, 5%
Common service coordinator skills
  • Customer Service, 19%
  • Social Work, 14%
  • Patients, 7%
  • Social Services, 5%
  • Service Coordination, 3%
  • Data Entry, 3%

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