Field support analyst vs analyst

The differences between field support analysts and analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a field support analyst, becoming an analyst takes usually requires 2-4 years. Additionally, an analyst has an average salary of $73,007, which is higher than the $49,370 average annual salary of a field support analyst.

The top three skills for a field support analyst include data collection, technical support and logistics. The most important skills for an analyst are customer service, troubleshoot, and data analysis.

Field support analyst vs analyst overview

	Field Support Analyst	Analyst
Yearly salary	$49,370	$73,007
Hourly rate	$23.74	$35.10
Growth rate	10%	11%
Number of jobs	151,032	253,138
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 67%
Average age	42	44
Years of experience	2	4

Field support analyst vs analyst salary

Field support analysts and analysts have different pay scales, as shown below.

	Field Support Analyst	Analyst
Average salary	$49,370	$73,007
Salary range	Between $31,000 And $77,000	Between $53,000 And $99,000
Highest paying City	San Mateo, CA	Jersey City, NJ
Highest paying state	California	New Jersey
Best paying company	Workday	The Citadel
Best paying industry	Energy	Technology

Differences between field support analyst and analyst education

There are a few differences between a field support analyst and an analyst in terms of educational background:

	Field Support Analyst	Analyst
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 67%
Most common major	Business	Business
Most common college	Stanford University	Northwestern University

Field support analyst vs analyst demographics

Here are the differences between field support analysts' and analysts' demographics:

	Field Support Analyst	Analyst
Average age	42	44
Gender ratio	Male, 68.6% Female, 31.4%	Male, 52.4% Female, 47.6%
Race ratio	Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 10.5% White, 55.9% American Indian and Alaska Native, 0.4%	Black or African American, 7.4% Unknown, 4.4% Hispanic or Latino, 8.5% Asian, 14.3% White, 65.2% American Indian and Alaska Native, 0.2%
LGBT Percentage	11%	12%

Differences between field support analyst and analyst duties and responsibilities

Field support analyst example responsibilities.

Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
Assist in imaging, setup and deployment of PCs and servers.
Migrate and convert VLAN's with static IP addresses over to DHCP.
Perform remote diagnosis and resolution during security problems, access rights, VPN and connectivity.
Prep meeting rooms and handle logistics for trainings, meetings and receptions hold at the regional office.
Configure security settings and support high speed internet access and remote VPN access through cable/DSL to company network.

Analyst example responsibilities.

Manage support incidents and mitigate customer issues meeting or exceeding establish SLA's.
Manage database including all ETL procedures, optimize SQL query to build an online sales platform.
Lead the requirement gathering effort from key customers for development of new JAVA applications and for troubleshooting customer issues.
Provide hands-on technical support and managing custom software, windows base systems, networking solutions, and database systems.
Initiate and lead quality improvement projects to address KPIs such as production, error rate, and turnaround time.
Help develop and handle both on and offsite SEO solutions as well as managing local campaigns and international SEO efforts.

Field support analyst vs analyst skills

Common field support analyst skills

Data Collection, 11%
Technical Support, 10%
Logistics, 8%
Phone Calls, 6%
Technical Assistance, 6%
Desktop Support, 6%

Common analyst skills

Customer Service, 13%
Troubleshoot, 6%
Data Analysis, 6%
Management System, 5%
Project Management, 5%
Strong Analytical, 4%