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The differences between field support representatives and technical assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field support representative and a technical assistant. Additionally, a field support representative has an average salary of $35,051, which is higher than the $34,159 average annual salary of a technical assistant.
The top three skills for a field support representative include ROS, quality customer service and FSR. The most important skills for a technical assistant are patients, customer service, and patient care.
| Field Support Representative | Technical Assistant | |
| Yearly salary | $35,051 | $34,159 |
| Hourly rate | $16.85 | $16.42 |
| Growth rate | 10% | 10% |
| Number of jobs | 114,169 | 73,750 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 53% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The duties of a field support representative typically depend on one's line of work or industry of employment. In businesses, they are typically in charge of providing customer support and service by responding to inquiries and concerns, resolving issues promptly and efficiently. They may also install and maintain equipment, perform regular maintenance checks, and conduct repairs when needed. Furthermore, as a field support representative, it is essential to maintain an active communication line with staff, coordinating for a smooth and efficient workflow.
A technical assistant is responsible for supporting business operations by doing administrative and technical tasks under a direct supervisor or tenured staff. Duties of a technical assistant include creating meeting reports, scheduling events, responding to clients' inquiries through email and phone calls, monitoring office inventories, basic troubleshooting on defective equipment, providing recommendations on product development, and analyzing operations processes. Technical assistants require strong time-management and multi-tasking skills to perform tasks in a fast-paced environment and high-level operations.
Field support representatives and technical assistants have different pay scales, as shown below.
| Field Support Representative | Technical Assistant | |
| Average salary | $35,051 | $34,159 |
| Salary range | Between $23,000 And $53,000 | Between $22,000 And $51,000 |
| Highest paying City | Philadelphia, PA | Boston, MA |
| Highest paying state | New Hampshire | Massachusetts |
| Best paying company | HP | The American Musical and Dramatic Academy |
| Best paying industry | Manufacturing | Insurance |
There are a few differences between a field support representative and a technical assistant in terms of educational background:
| Field Support Representative | Technical Assistant | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between field support representatives' and technical assistants' demographics:
| Field Support Representative | Technical Assistant | |
| Average age | 42 | 42 |
| Gender ratio | Male, 62.6% Female, 37.4% | Male, 54.8% Female, 45.2% |
| Race ratio | Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4% | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 11.9% White, 55.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |