Front desk associate jobs in Billings, MT - 236 jobs

Job Description Dental Front Office Team Member Yellowstone Family Dental Yellowstone Family Dental is looking for a friendly, reliable, and detail-oriented Front Office Team Member to join our growing practice. This role is ideal for someone who enjoys working with the public, thrives in a fast-paced environment, and is eager to learn new skills. Schedule: Monday-Friday (exact hours to be determined) Compensation: $18-$22 per hour, based on experience Key Responsibilities: Greet and assist patients in a warm, professional manner Check patients in and out and manage front desk flow Answer phone calls and schedule appointments Collect payments and assist with basic administrative tasks Maintain accurate patient records Support the clinical and administrative team as needed Qualifications: Dental front office experience is preferred, but not required Reliable with strong attention to detail Ability to multitask and stay organized Friendly, professional, and comfortable interacting with patients Quick learner who can adapt to new tasks and systems Computer proficient Benefits: Paid time off (PTO) Sick pay Paid holidays 401(k) Health, vision, and dental insurance Uniforms provided If you are motivated, patient-focused, and looking to grow with a supportive dental team, we would love to hear from you.

We Inspire People to Be More Alive About Paws Up Montana: Paws Up Montana, America's premier luxury ranch resort, is more than a workplace-it's a chance to be part of something extraordinary. We are seeking a talented Front Desk Agent to join our team. What We Offer: Medical, Dental, Vision Insurance 401K with Employer Match Paid Time Off - 9 Floating Holidays and 15 Personal Days Career Development and Advancement Opportunities Life Insurance, Long Term, and Short-Term Disability Employee Assistance Program (5 free counseling sessions) Referral Bonus Program (Get paid $250 to recruit) Carpool Reimbursement ($5-$20/Day) Employee Discounts on Merchandise (30% on select items in our retail store) Employee Lunch Provided Primary Functions and Responsibilities Check guests in and out through resort systems. Ensure all guest folios are accurate and reviewed prior to the guest departure. Reply to Paws Up App messages are received and replied to in a timely and professional manner. Send out daily app messages to guests on property promoting events, activity openings, spa openings, etc. Answer phones in a timely and courteous manner and dispatch calls accordingly while following the company's phone etiquette standards. Present a professional and courteous demeanor both on the phone, in person, on the Resort app and through email; Email correspondence are handled with proper grammar. Act as liaison between the guest and departments on guest requests, ensuring follow through, completion, and resolution. Provide detailed communication regarding guest issues to all relevant departments to ensure an appropriate solution for guest recovery. Converse with the guests at a high level, being aware of their needs and fulfill special guest requests as instructed by management or the guest directly. Ensure confidentiality of guests before and throughout their stay. Assist with guest service issues promptly and efficiently. Sell and promote resort revenue generating activities, guest enrichment activities, accurately and promptly assisting to remedy guest service issues. Keep up-to-date knowledge on all menu items including preparation, any allergens, and alternative preparations; Communicate food restrictions to Food & Beverage and Culinary teams. Maintain up-to-date awareness of Resort information and amenities. Follow and complete daily department checklists. Compile data and reports as needed. Maintain clean and clear work environment while staying organized and efficient. Assist in the arranging and organization of guest celebration amenities that are unique and personalized. Create Purchase Requests for any last-minute guest billable items for the Town Runner to pick up in town. Assist guests with personal shipments. Always maintain a high level of attention to detail. Communicate and maintain timelines and priorities. Supportive Functions and Responsibilities Display hospitality and professionalism to our guests and team members at all times, take pride in representing The Resort at Paws Up professionally with our guests and assure that all transactions with guests are handled in a legal, ethical, and confidential manner. Maintain a favorable working relationship with all Resort team members to foster and promote a positive working environment. Maintain a clean and neat appearance at all times. Perform work in a safe and high-quality manner. Educational, Experience, Licensure Required High school diploma, GED or vocational training or job-related course work, preferred college degree Minimum 2 years of experience in customer service Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint) and keyboard skills Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day Has a friendly and professional manner under periods of high demands and with guest, team members, and management Valid Driver's License If you are passionate about hospitality and ready to take on a new challenge at a prestigious resort, we would love to hear from you. Apply today to join our dynamic team at Paws Up Montana! Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description *2 Part-time positions available* You will be the voice and face of our dealership. So we need someone with a winning attitude and a professional appearance. You will be responsible for answering incoming calls, directing calls to appropriate staff, mail distribution, and providing additional clerical support. Responsibilities: Welcoming on-site guests, determine the nature of their business, and announces guest to appropriate personnel Answering incoming telephone calls, screening the purpose of the request, and forwarding the call to appropriate personnel or department Taking and delivering messages or transferring calls to voicemail when appropriate staff are unavailable Assist with clerical duties to include faxing, copying, and organizing/maintaining files Ensure the main voicemail reflects office closings, special events as well as posting office closed signs. Answering questions about the organization and provides callers with address, directions, and other information requested Receives and delivers mail to Office Manager Maintaining the Rotation board Next day Customer Delivery confirmation calls Customer Delivery Orientation Ensure knowledge of staff movements in and out of the organization Collects, organizes and accounts for previous business days' sales and greeters logs Support administrative and special projects requirements, as assigned Maintain photo reports to help identify units that are missing photos Shoot photos on and off the dealership premises as needed Edit and upload photos to the dealership website Ability to perform with minimal supervision Other duties as assigned Requirements: Patience Reliability Professionalism Adaptability Empathetic Ability to multitask Positive Attitude Schedule: Part time (2 positions available) Monday - Wednesday 9:00 AM to 6:00 PM Thursday - Saturday 9:00 AM to 6:00 PM Education and/or Experience High school diploma or GED Previous education or experience editing photos preferred but not required Ability to walk, stoop, kneel, reach and be on your feet for extended periods of time Compensation $15-17 per hour DOE Benefits Excellent earning potential and advancement opportunities Medical benefits package with multiple plan options to choose from, including vision and dental 401(k) retirement plan with employer match Holiday pay and vacation time Employee discounts Employee borrow program (take a camper and GO CAMPING) Profit sharing Bretz RV's Commitment to You Opportunity to work in a family-oriented environment where work-life balance matters Growth and advancement opportunities Team building activities and events throughout the year The opportunity to be a part of a team in a booming industry that works together to provide every customer with the best experience possible Relocation Montana has become the spot to be. Kevin Costner and his Yellowstone and 1883 have single-handedly helped Montana become discovered. If you want to move here, please know that we have stoplights, hitching posts still exist in some small towns, and the church is still the busiest place to go on Sundays. It's a safe place to live and a great place to raise a family looking for adventure. The cost of living is far lower than in other parts of the country. If you've ever dreamed of moving to the northwest, now may be the time to turn a dream into reality! About Our Dealership Bretz RV & Marine opened for business in Missoula, Montana, in 1967. Until then, Frank and Vi Bretz had been operating a service station and renting U-Hauls in central Missoula. A search for a new camping trailer ended up turning into a new business opportunity. Not only did the Bretz family get a new camper, they decided to get into the business of selling and renting small travel trailers. Today Bretz RV & Marine is still a family-owned and operated business with five dealerships across Montana and Idaho. We are fortunate to have grown from just over 100 employees to nearly 400 employees in the last five years. We do all we can to offer our teams an excellent place to work and advance in our company. We start by finding great people with high energy and then find the best place for them to be successful in our dealerships. Throughout the year, you will see Bretz RV & Marine sponsoring events from local school functions to veterans associations, Toys-4-Tots, Make-A-Wish, and many more. We feel it's important to contribute to the communities in which we do business. EEOC Our company maintains a firm policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state or local laws. Powered by JazzHR WNQfdfVXzR

Full-time, Part-time Description Nestled right at the base of Jackson Hole Mountain Resort in Teton Village, a few miles from Grand Teton National Park and Yellowstone National Park, our 4-diamond hotels attract guests from around the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited seasonal and year-round team! The Job As the Front Desk Agent, your friendly, energetic and professional personality will be the face of the arrival team. In this position, you will assist our guests with check-in, out and any request they have during their stay. Your standard response will become “yes, absolutely!”. The Offer* In return we offer our new Front Desk Agent: Competitive Medical Benefits Package and 401(k) Competitive Wages and Flexible Schedules Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores Discounts on Noble House Hotels & Resorts Room Rates Discounts on Ski Passes Shared Transferable Ski Pass Onsite Ski-in, Ski-out, and Ski Storage *Rules and restrictions apply to all employee benefits and perks Requirements To be successful as our new Front Desk Agent you: Good communication skills Are eager to learn and take pride in your work. Seek to work in a beautiful hotel where you constantly meet new people. Are reliable, have a flexible mind-set and like to smile. Previous hotel front desk and SMS computer experience recommended. Ability to resolve problems. Hotel Terra and Teton Mountain Lodge is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people. Live and work in a beautiful place with endless opportunities for world class recreation. Apply today! Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of Hotel Terra & Teton Mountain Lodge, including those set out in the employee handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification and addition as deemed necessary by Hotel Terra & Teton Mountain Lodge. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by Supervisors, Managers or other Hotel Terra & Teton Mountain Lodge officials. Salary Description $20 - $22 **DOE

Are you a friendly and organized individual looking to start a career in the hospitality industry? Arbuckle Lodge in Gillette, WY is currently seeking a Front Desk Agent to join our dynamic team. As a Front Desk Agent, you will be the first point of contact for our guests and will play a crucial role in providing exceptional customer service. Responsibilities: Greet and check-in guests with a warm and friendly attitude Answer phone calls and provide information about hotel services and amenities Process payments and maintain accurate records Handle guest requests and concerns in a professional manner Assist with reservations and room assignments As a Front Desk Agent, you will have the opportunity to interact with guests from all walks of life and ensure that they have a memorable and enjoyable stay at Arbuckle Lodge. Your attention to detail and ability to multitask will be key in providing efficient and personalized service to our guests. Qualifications: Previous customer service experience preferred Excellent communication and interpersonal skills Ability to work well under pressure and in a fast-paced environment Strong organizational skills and attention to detail Flexibility to work evenings, weekends, and holidays If you are passionate about hospitality and enjoy interacting with people, we want to hear from you! Join our team as a Front Desk Agent at Arbuckle Lodge and embark on a rewarding career in the hotel industry. About Us: Arbuckle Lodge in Gillette, WY is a family-owned and operated hotel that offers comfortable accommodations and exceptional customer service. We take pride in providing a welcoming atmosphere for guests to relax and enjoy their stay. At Arbuckle Lodge, our dedicated team works together to create a memorable experience for every guest. Come be a part of our hospitality family and help us continue to exceed expectations!

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Night Auditor/Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Night Auditor/Front Desk Agent for the Travelodge/Penny's Diner of Bill, WY. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Requirements: Proven experience as a Night Auditor or in a similar hospitality role Strong customer service and communication skills Excellent math and problem-solving abilities Proficient in Microsoft Office and hotel reservation systems Detail-oriented with strong multitasking and time management skills Ability to stay calm and professional under pressure Available to work overnight shifts Education & Experience: High School diploma or equivalent required Stable work history required Night Audit Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Process invoices, post checks to vendors and distribute employee checks Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits Front Desk Agent Responsibilities Handle guest check-ins, check-outs, room assignments, and special requests Take, modify, and cancel reservations according to hotel policies Follow proper credit and cash handling procedures Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions Maintain key inventory and request re-keying as needed Verify accuracy of guest registration and payment details Perform additional duties as assigned by the General Manager HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Work in an amazing destination town surrounded by breathtaking mountains and spectacular lakes filled with year-round adventure! Enjoy world class mountain biking, hiking, fishing, ziplining, horseback riding, river rafting, water sports, Glacier National Park, and more... The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a FULL-TIME Front Desk Agent to work with our Front Desk Team. In our employees, we look for a passion to anticipate and meet our guests' needs and an insatiable desire to attain the highest levels of quality and service in all areas of the hotel. Interacts with guests in a courteous and efficient manner, an eye for detail and high job standards. English verbal communication skills; second language a plus. This person acts as a guest customer service agent, reservations and front office general worker. Deal closely with all aspects of the department to ensure guest satisfaction. Lodge tasks (as assigned by MOD and department management), including but not limited to shuttle scheduling, e-mail information requests, guest packages, lost and found and retail sundries. Work closely with housekeeping, concierge and valet. Work with resort software, office equipment and phone switchboards. Be flexible and available for shifts. Requirements: Excellent communication skills both in person as well as over the telephone. Computer literate. Excellent verbal and written skills. Former work with resort computer systems and/or RDP a plus. Ability to maintain strict confidentiality of classified information. Required to act as a sales representative. Must possess excellent business sense and high professional ethics. Must possess a high regard for customer service and employee relations. The Front Desk Agent position is expected to normally keep a 5 day a week schedule, including evenings and weekends, 40 hours per week can be expected, however it can be more or less depending on the business needs of the front desk.. The Lodge at Whitefish Lake, part of Averill Hospitality, offers part and full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, and company discounts in Whitefish, Montana's premier leisure and outdoor activity destination on the shores of Whitefish Lake. Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. View all jobs at this company

We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the TRAVELODGE/PENNY'S DINER of CHEYENNE, WY. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. Weekends are required, and this is for a 3-11 pm shift. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Employee Benefits and Perk Package: Cross training and Advancement opportunities Medical, Dental, & Vision Insurance coverage (full time only) Health & Flexible Savings Accounts (full time only) 401K with 6% match (full time only) Life Insurance (full time only) Long term Disability (full time only) Accident Insurance, Hospital Indemnity Insurance, and Critical Insurance (full time only) Generous paid time off, up to 128 hours after 90 days (full time only) Employee Discounts on merchandise, meals, fuel, rooms, & golf course Exclusive employee discounts through Perkspot Tuition Reimbursement Program (full time only); Up to 75% reimbursement for approved majors Employee Assistance Program through Headspace TITLE: Front Desk Agent I DEPARTMENT: Rooms REPORTS TO: Front Desk Manager PAY: Non-exempt; Hourly; $14/hr plus commission The Front Office Agent is to provide friendly, efficient registration and information to all guests, fellow employees, and visitors. Often a guest's first impression of a property is the result of the Front Desk Agent's skills and abilities. The position is challenging, varied and offers the opportunity to work flexible hours and meet many new people. Due to the 24/7 nature of our business, must be available to work any shift, including weekends or holidays, at Manager's request. Physical Demands: Work involves exerting up to 20 pounds of force occasionally or up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. This position requires standing for up to six hours at a time. Job Responsibilities: Welcome, check-in/check out and direct guests at arrival. Review all arrivals. Assist with guest concerns, requests, inquires, and reservations. Complete shift check list and necessary reports timely. Monitor guests accounts and room inventory. Always anticipate guest requests and offer options to meet and exceed their expectations. Maintain a professional image in appearance, attire, and conduct at all times. Adhere to hotel and departmental policies and procedures. Answer all phone calls within three rings. Return email and phone messages the same day. Communicate all information that is pertinent and necessary to the department head both verbally and in writing. Proficient in Microsoft Outlook, Microsoft Word and other computer programs. Excellent knowledge of Opera account management system, while utilizing Opera as an account/organizational tool; have a working knowledge of local and regional competition. Conduct all sales related interactions with the highest level of professionalism while maintaining specified GAHR standards. General Responsibilities: Attends departmental meetings. Implement process improvements and best practices. Adheres to appropriate standards of conduct, dress, hygiene, and appearance. Strictly adheres to the hotel's policy on Confidentiality and Ethics. To carry out any additional tasks and projects as requested by the Front Office Manager. Competencies & Skills Essential: Accountability Ethics/Integrity Winning Attitude Superior Customer Service and Communication Skills Desirable/Preferable: Embraces Change Strategic Thinker Learning and Continuous Development Teamwork/Team Player Personality Traits Essential: Confident Self-Motivated Good Organizational skills Outgoing & friendly Desirable/Preferable: Creative Sense of Humor Energetic Knowledge & Language Essential: Strong communications (telephone and in person). Intermediate to advanced computer proficiency Basic knowledge of hotel operations Desirable/Preferable: Basic working knowledge of OPERA /PMS systems Additional languages Education & Experience High School Diploma or equivalent Prior cash handling experience preferred Prior hospitality/customer service experience preferred

Welcome to FitLife, Great Falls, MT! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work! Perks of the job: Competitive pay Fast paced work environment Free gym membership So, who are we looking for?Someone with a certain level of social intelligence: You will be working with many different personality types with members and on staff. You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards. You work hard and go straight for the goal. You are excited about meeting new people. You have a positive attitude and look forward to helping others.

Job DescriptionBenefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Potential housing available Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Job DescriptionBenefits: 401(k) Company parties Employee discounts Flexible schedule Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Job DescriptionBenefits: Free uniforms 401(k) Flexible schedule Must be available weekends, and holidays. Reliable transportation required. Provides guests with excellent customer service while being an active being an active member of an award-winning team! We are looking for someone who is interested in building upon or creating a long-term career in the hospitality industry. With room for career development and growth in a quickly advancing hotel management company, we welcome anyone who is eager to learn and has a knack for customer service! Checks guests in and out of the hotel positively and professionally. Follows established protocols in the operation of the hotel. Maintains coffee bar and breakfast buffet in the morning. Operates washing and drying machines and folds laundry. Cleans public areas. Provides safety and security for the hotel and its guests. Will also act in a sales role to book rooms and events. Follows the hotel key control procedures at all times. Is familiar with the hotel emergency plan and is able to confidently partake in emergency training procedures. Observes guest and hotel confidentiality procedures. Uses the hotel safe lifting procedures. Reports all incidents and injuries to the appropriate supervisor. Wear uniform at all times while on duty. Ensures that there is a front desk staff member to attend to the hotel at all times.

Night Auditor/Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Night Auditor/Front Desk Agent for the Travelodge in Guernsey, WY. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Requirements: Proven experience as a Night Auditor or in a similar hospitality role Strong customer service and communication skills Excellent math and problem-solving abilities Proficient in Microsoft Office and hotel reservation systems Detail-oriented with strong multitasking and time management skills Ability to stay calm and professional under pressure Available to work overnight shifts Education & Experience: High School diploma or equivalent required Stable work history required Night Audit Responsibilities Check in guests, answer phones and take reservations Respond to guest complaints, requests and emergencies Process invoices, post checks to vendors and distribute employee checks Reconcile accounts Balance the cash drawer and log receipts Investigate and resolve out-of-balance accounts Keep accurate financial records and ledgers Help prepare for forecasts and audits Front Desk Agent Responsibilities Handle guest check-ins, check-outs, room assignments, and special requests Take, modify, and cancel reservations according to hotel policies Follow proper credit and cash handling procedures Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions Maintain key inventory and request re-keying as needed Verify accuracy of guest registration and payment details Perform additional duties as assigned by the General Manager HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Paid time off Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Night Audit/ Front Desk AgentDepartment: Front OfficeReports to: Front Office ManagerExempt/Non-Exempt: Non-Exempt (Hourly) PRIMARY PURPOSE The Front Desk Agent is responsible for delivering exceptional performance in their role, embodying Ranch core values, and upholding the standards set for Forbes Five-Star Properties and members of Relais & Chateaux. This role serves as the primary liaison between The Ranch and our guests, representing the property with professionalism and hospitality throughout the guest journey. Agents oversee arrival and departure procedures, ensure the highest level of guest service, and maintain our commitment to Forbes Five-Star standards. This role includes part-time night audit responsibilities which require attention to detail, reliability, and a strong understanding of both guest services and resort operations. Night audit duties involve overseeing overnight guest needs while performing end-of-day financial and reporting procedures. KEY RESPONSIBILITIES Welcome guests with warmth and professionalism; handle check-in/check-out procedures with efficiency and care. Maintain up-to-date knowledge of Ranch events, amenities, and activities to confidently assist and inform guests. Address guest concerns, special requests, and last-minute changes by coordinating effectively with all departments. Prepare registration cards, waivers, welcome notes, and guest materials; conduct property tours and final accommodation inspections. Use the Property Management System (PMS) to manage reservations, guest folios, and accurate postings. Review guest folios prior to departure, process adjustments and allowances, and ensure accurate final billing. Complete nightly audit procedures, including reconciliation of daily transactions and system postings. Run and distribute daily reports for leadership, housekeeping, and other departments. Investigate and resolve discrepancies in billing or postings. Monitor property security overnight, manage late check-ins, and respond to any guest needs or emergencies. Ensure smooth transition between night and morning operations. Set up morning coffee and pastry bar. Foster a positive team environment by communicating clearly and respectfully with coworkers and other departments. Support daily communication meetings; actively contribute to operational consistency and service excellence. QUALIFICATIONS High School Diploma required; further education in hospitality or business preferred. Prior customer service experience required; hotel or resort front desk experience strongly preferred. Proficiency in Microsoft Word, Excel, and PowerPoint required. Experience with Property Management Systems and basic accounting processes preferred. Valid driver's license required. Strong verbal and written communication skills. Ability to perform detailed tasks independently and with minimal supervision, especially during overnight hours. Sound judgment, reliability, and professionalism under pressure. Ability to maintain confidentiality of guest and company information. Physical ability to remain alert and on foot for extended periods and respond to guest or emergency needs. Commitment to providing an elevated level of personalized guest service. This job description is intended to convey information essential to understanding the scope of the position; it is not intended to be an exhaustive list of duties or responsibilities. Management may assign or adjust responsibilities as needed.