Front Desk Agent/ Guest Services Rep
Front desk associate job in Columbia, SC
Hampton Inn Columbia Northeast- Fort Jackson Area | 1551 Barbara Dr. Columbia, SC 29223
Join Maya Hotels and Take the Next Step in Your Career!
Are you a driven and Customer-oriented professional with a passion for hospitality? At Maya Hotels, we are seeking a dynamic Front Desk Agent/ Guest Service Representative to be the first point of contact for guests, delivering friendly, professional, and efficient service to create a welcoming and memorable experience. If you thrive in a fast-paced environment and enjoy working with top hospitality brands, this is the opportunity for you!
Why Join Maya Hotels?
Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.
Learn more about us at *******************
What We Offer:
Medical, Dental and Vision Insurance.
100% Employer Paid Life Insurance.
Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
Retirement Savings: 401K with Employer Contribution.
Employee Perks: Employee Referral Program, hotel discounts, and more!
Work-Life Balance: Paid Time Off (PTO).
Competitive salary and performance-based bonuses.
Career growth opportunities within the Maya Hotels family.
A supportive and friendly work environment.
The chance to work with ten well-respected hotel brands.
:
Essential Duties and Responsibilities:
Guest Service:
Greeting guests warmly upon arrival and provide a professional and friendly check-in/check-out experience.
Assist guests with inquiries, requests, and provide information about hotel facilities, amenities, and local attractions.
Handle guest complaints and resolve issues promptly to ensure guest satisfaction.
Reservations & Bookings:
Manage hotel reservations, ensuring accuracy in the booking process.
Process online and phone reservations, verify guest details, and assign rooms based on preferences.
Stay informed on room availability, rates, and special promotions to provide accurate information to guests.
Work closely with housekeeping and other hotel departments to ensure seamless guest experiences.
Administrative Tasks:
Keep the front desk area clean, organized, and stocked with necessary supplies.
Handle cash and credit card transactions, maintain accurate records, and balance the cash drawer at the end of each shift.
Complete daily reports on occupancy, revenue, and guest requests, and communicate relevant information to hotel management.
Answer phone calls promptly and professionally, redirecting calls or taking messages as needed.
Safety & Security:
Follow hotel security protocols, including verifying guest identification, maintaining guest privacy, and securing guest information.
Monitor the lobby area to ensure a safe and welcoming environment for guests and employees.
Respond to emergency situations such as medical incidents or fire alarms by following established procedures.
Team Collaboration:
Work closely with housekeeping, maintenance, and other hotel departments to ensure guest requests are fulfilled promptly.
Communicate effectively with team members to share information and resolve issues.
Participate in training programs and meetings to enhance job knowledge and skills.
Education, Skills and Abilities:
Education: High school diploma or equivalent; additional education in hospitality is a plus.
Experience: Previous experience in customer service, hospitality, or hotel front desk operations preferred.
Communication Skills: Strong interpersonal and verbal communication skills to engage with guests in a professional manner.
Problem-Solving & Conflict Resolution: Ability to think quickly and resolve guest issues efficiently.
Attention to Detail & Multitasking: Ability to work accurately and efficiently in a fast-paced environment.
Technical Skills: Proficiency in computer systems, hotel reservation software, and basic accounting principles.
Cash Handling Experience: Familiarity with handling payments, processing transactions, and balancing a cash drawer.
Flexibility: Ability to work various shifts, including evenings, weekends, and holidays.
Physical Requirements:
Ability to stand for extended periods of time.
Frequent use of hands for typing, writing, bending, reaching and handling office equipment or guest luggage.
Ability lifting items up to 25lbs as needed.
Ready to Join the Team?
Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family!
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.
Auto-ApplyAM/PM Shift Front Desk Agent
Front desk associate job in Columbia, SC
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! MUST HAVE OPEN AVAILABILTY
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
MUST HAVE OPEN AVAILABILTY
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep front desk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in Front Desk Operations
In-depth knowledge of hotel Front Desk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
MUST HAVE OPEN AVAILABILTY
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
MUST HAVE OPEN AVAILABILTY
*Schulte Companies
is an Equal Opportunity Employer.
Front Desk Supervisor
Front desk associate job in Columbia, SC
Raines Co. - Your Future is Now!
The Front Desk Supervisor is a working Supervisor position that will oversee the smooth and accurate welcome of all arrivals, the responsive servicing of guests when in-house, and the efficient and warm departure of guests of The Lantern Columbia.
A little about Raines Co: established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Essential Job Functions
Be the "culture carrier" (role model) of the Reception team exhibiting warmth, kindness, grace, and confidence in all interactions.
Schedule the Reception team to forecasted arrivals, departures, and in-house occupancy in accordance with the financial plan.
Assist with hiring teammates who model Lantern values and behavior.
Train the Reception team on the PMS ensuring seamless process flows for guests, teammates, and accounting.
Constantly "audit" the team's adherence to Lantern standards and provide feed forward when appropriate.
Provide the Reception team with the confidence to perform their tasks through training and resources to answer all questions.
Consistently, empathetically, and efficiently address guest situations balancing the guest's needs and the needs of The Lantern Columbia.
Use suggestive selling techniques (and teach the same to the team) to sell room nights, increase occupancy and revenue.
Ensure the team adheres to company credit limit policies and immediately make any credit exposure known to GM.
Execute and train the team on assigning rooms, providing upgrades (when needed) ensuring for a smooth flow with housekeeping.
Build strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.)
Audit all billing instructions to ensure all collections are made.
Efficiently prepare for group block arrivals, ensure payment is collected or prepared for billing and is made before departure.
Perform other duties as assigned, requested or deemed necessary by the Director of Rooms.
Ensure Front desk log (book or system) is always updated and acted upon.
Ensure guest and teammate safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD, especially as it relates to potential human trafficking.
Assists all departments in servicing the guests especially during high volume periods.
Act as MOD in the absence of the GM or the Director of Rooms.
Participate in the budget and forecast reporting.
Ensures time and attendance policies and payroll are accurately reflected.
Attends meetings as required.
Ensures front desk supplies are stocked and computer equipment functioning properly.
Experience and Education:
We look to have a minimum of 2-3 years of high energy success at a front desk. PMS understanding is a must. A love for people is most important.
Prior supervisory experience in the hospitality industry preferred
Having worked with a payroll app is a good thing, but we can teach you.
Proficient in Microsoft 365 or similar computer applications
Minimum High school diploma, GED or equivalent, some college or even a college degree is a plus.
Note: this is a great start for someone who wants a long term career in hospitality because we're an open book. You'll learn a ton in this role.
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
EEO/D/V
Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.
Auto-ApplyFRONT DESK GUEST SVC AGENT
Front desk associate job in Columbia, SC
Job Description
Please come join our team as a Front Desk Guest Services Agent at the newly opened Holiday Inn and Suites Columbia NE in Columbia South Carolina. We are looking for an experienced, energetic, personable, hotel front desk agent candidates that can be flexible with AM and PM shifts. Previous IGH experience very helpful. Local candidates only, non-smoking position.
BASIC FUNCTION
To attain the highest level of service to all hotel guests.
SCOPE
Directly responsible for efficient check-in and check-out procedures as well as providing the highest level of professional and courteous service to guests. Must be knowledgeable in all hotel services and policies.
DUTIES AND RESPONSIBILITIES
Sell rooms so as to maximize the average daily rate and occupancy.
Check in and out guests in an efficient and friendly manner.
Maintain cash bank in order to receive payment and make change.
Assist with reservations during each shift as needed.
Know all Front Desk policies and procedures, including 100% guest satisfaction.
Be knowledgeable of all hotel outlets and hours of operation.
Post on a timely basis all laundry, restaurant, and long distance, and other charges as needed.
Record and process all wake-up calls, and follow up
with supervisor for any opportunities.
Ensure all messages and mail is received by the guests.
Perform bucket check daily
Monitor credit card high balances and obtain authorization for high balances.
Monitor cash paying guests and maintain credit balances.
Honor special room requests requiring pre-blocking.
Knowledge of OPERA PMS (computer program for front desk procedures) a definite plus.
Be polite courteous, and helpful to all guests.
Use response log to ensure all requests are being met.
Maintain all reports needed in event of the computer going down.
Know room status at all times.
. Prepare for group arrivals and departures.
Perform daily end of shift deposits and correct "drop" procedures.
Adhere to safety and emergency policies and procedures.
Perform any reasonable request as assigned or directed by management.
Front Desk Supervisor
Front desk associate job in Columbia, SC
Raines Co. - Your Future is Now!
The Front Desk Supervisor is a working Supervisor position that will oversee the smooth and accurate welcome of all arrivals, the responsive servicing of guests when in-house, and the efficient and warm departure of guests of The Lantern Columbia.
A little about Raines Co: established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Essential Job Functions
Be the "culture carrier" (role model) of the Reception team exhibiting warmth, kindness, grace, and confidence in all interactions.
Schedule the Reception team to forecasted arrivals, departures, and in-house occupancy in accordance with the financial plan.
Assist with hiring teammates who model Lantern values and behavior.
Train the Reception team on the PMS ensuring seamless process flows for guests, teammates, and accounting.
Constantly "audit" the team's adherence to Lantern standards and provide feed forward when appropriate.
Provide the Reception team with the confidence to perform their tasks through training and resources to answer all questions.
Consistently, empathetically, and efficiently address guest situations balancing the guest's needs and the needs of The Lantern Columbia.
Use suggestive selling techniques (and teach the same to the team) to sell room nights, increase occupancy and revenue.
Ensure the team adheres to company credit limit policies and immediately make any credit exposure known to GM.
Execute and train the team on assigning rooms, providing upgrades (when needed) ensuring for a smooth flow with housekeeping.
Build strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.)
Audit all billing instructions to ensure all collections are made.
Efficiently prepare for group block arrivals, ensure payment is collected or prepared for billing and is made before departure.
Perform other duties as assigned, requested or deemed necessary by the Director of Rooms.
Ensure Front desk log (book or system) is always updated and acted upon.
Ensure guest and teammate safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD, especially as it relates to potential human trafficking.
Assists all departments in servicing the guests especially during high volume periods.
Act as MOD in the absence of the GM or the Director of Rooms.
Participate in the budget and forecast reporting.
Ensures time and attendance policies and payroll are accurately reflected.
Attends meetings as required.
Ensures front desk supplies are stocked and computer equipment functioning properly.
Experience and Education:
We look to have a minimum of 2-3 years of high energy success at a front desk. PMS understanding is a must. A love for people is most important.
Prior supervisory experience in the hospitality industry preferred
Having worked with a payroll app is a good thing, but we can teach you.
Proficient in Microsoft 365 or similar computer applications
Minimum High school diploma, GED or equivalent, some college or even a college degree is a plus.
Note: this is a great start for someone who wants a long term career in hospitality because we're an open book. You'll learn a ton in this role.
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
EEO/D/V
Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.
Front Desk
Front desk associate job in Columbia, SC
Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Training & development
Quick Apply Full-time/Part-time up to 30 hrs per week with set schedules.
Qualifications
MUST be 18 years or older
Be positive, enthusiastic, personable and responsible
Maintain a professional appearance at all times
Able to work in a fun, fast paced environment
Ability to work flexible days and hours
Reliable transportation (Required)
High school diploma or equivalent
Experience:
1 year (Required) Customer service:
1 year (optional) License/Certification:
Driver's License (Preferred) Shift availability:
Day Shift (Preferred) Night Shift (Preferred) Work Location:
Compensation:
Of course, to thank you we offer bonuses and incentives on all your efforts!
From $13.00 per hour
Employee discount Commission pay Schedule
Potential Estimated Salary: $20 to $28 per hour based on meeting sales quotas and hourly pay rate
Job Description:
Greet our guest
Check in clients and update all forms in client profile
Answer phones and check voicemail and text messages from clients
Make sure the schedule flows smoothly catching any booking or timing errors to ensure clients are seen quickly as possible.
Finalize sales on recommended products from esthetician and thoroughly explain our service passes
Check out clients
Clean designated areas at end of day
Benefits:
Discounts on service and all retail products.
Closed on major holidays.
Off every other weekend
We love to treat our clients with our variety of services such as Wax, Sugar, threading, Body Treatments, and facials.
Being a Front Desk Sale Associate comes with lots of perks including commission.
As a front desk Sale Associate you are expected to sell service package and/or products you'll be in charge of taking care of our awesome clients.
Being energetic and responsible is a must! Of course, to thank you we offer bonuses and incentives on all your efforts! Why our team and clients adore us:
We provide a luxurious waxing and spa experience at an affordable price.
We use our 4 seasons wax keeping your skin healthy all year round.
Our waxing and spa services ensures efficient, silky-smooth results.
Our facility is beautiful, comfortable, luxurious, and clean
Love to help others look to be confident within themselves. Then turn your passion into a rewarding role with the growing team at Brazilian Wax and Spa By Claudia, a growing franchise. Ask us how to become your own Boss at your interview!
Bilingual Receptionist
Front desk associate job in Columbia, SC
Full-time Description
About The Jeffcoat Firm
At The Jeffcoat Firm, we are dedicated to serving everyday people in crisis. Led by CEO Michael Jeffcoat, our mission is to deliver exceptional legal services across South Carolina with integrity, compassion, and excellence. Our team is composed of ambitious, resilient, and self-motivated professionals who take pride in providing outstanding care to our clients and fostering a supportive work environment.
Position Overview
As a Receptionist at The Jeffcoat Firm, you will serve as the first point of contact for clients and visitors, providing exceptional administrative support and customer service. This role offers a dynamic work environment with diverse responsibilities, ideal for someone who thrives in a fast-paced setting and enjoys engaging with people. Bilingual skills are required to effectively assist our diverse client base.
Key Responsibilities:
· Answer and direct incoming calls promptly, professionally, and accurately, utilizing Zoom soft phone systems.
· Greet clients and visitors warmly, ensuring a positive experience.
· Assist with client intake processes by following scripts and clearly explaining our firm's unique services.
· Differentiate and manage calls from third parties such as insurance adjusters, vendors, and solicitors.
· Manage scheduling of conference rooms and coordinate appointments for attorneys and staff.
· Handle administrative duties including sorting and distributing mail, deliveries, and packages; filing; and supporting team members with various tasks.
· Track and maintain office supplies inventory, placing orders as needed.
· Monitor and report on daily, weekly, and monthly client engagement and firm goals.
· Maintain strict confidentiality of client information and firm operations.
· Support special projects and perform additional administrative duties as assigned.
· Promote a welcoming and professional environment for clients and staff alike.
Disclaimer:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements
Qualifications and Skills:
· High School Diploma or GED required; additional education or certifications preferred.
· Minimum of 1 year of administrative and customer service experience.
· Bilingual proficiency in English and Spanish (or other relevant languages) is required.
· Excellent verbal and written communication skills in both languages.
· Strong organizational skills and attention to detail.
· Exceptional time management and prioritization abilities.
· Ability to maintain confidentiality and handle sensitive information with integrity.
· Proficiency with office technology, including Zoom, Microsoft Office Suite, and office management software.
· Adaptability to evolving technology and processes.
· Empathy, patience, and a professional demeanor when interacting with clients and colleagues.
Why Join Us:
Competitive Compensation: $16-$19 per hour, based on experience.
Work-Life Balance: Limited overtime, with a maximum of 5 hours per week.
Comprehensive Benefits: Medical, dental, vision, 401(k) with employer contribution, parental leave.
Paid Time Off & Holidays: Generous vacation policy plus 12 paid holidays annually.
Community & Giving Back: Paid Volunteer Time Off to support causes you're passionate about.
Growth Opportunities: Supportive leadership, transparent communication, and ongoing training to advance your career.
Additional Requirements:
Hours: 8:30 AM - 5:30 PM, Monday through Friday
Location: In-office, Columbia, SC
Our Commitment to Diversity & Inclusion
The Jeffcoat Firm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
Application Support:
If you are unable to apply online due to a disability, please contact Talent Acquisition at **************************.
Salary Description $16-19 per hour
Front Desk Concierge-PT
Front desk associate job in Columbia, SC
Lucky Spot Barbershop is the first African American Owned and Operated barbershop located in Walmart stores, world wide. We are growing by leaps and bounds and we are in need of professional, serious and goal oriented individuals to grow with us. We have multiple locations to include Charlotte, Columbia with more locations to come. Our receptionists play a very integral role within the Lucky Spot brand so the ideal candidate should be a team player and possess the ability to provide wonderful customer service to our clients and a positive attitude with reliable transportation. Weekends are required.
Job Description:
-First point of contact for clients
-Answering phone calls + scheduling appointments
-Stocking & light cleaning duties
-Clerical duties, etc.
-Establishing and maintaining customer profiles
-Informing customers of prices, anticipated delays and any additional information needed by customer
-Performing other duties as assigned.
-Operates personal computer to access e-mail, electronic calendars, and other basic office support software
-Distributing literature/information
Education:
-High School Diploma/GED
Experience:
-2+ years customer service
-Microsoft Office
Medical Office Receptionist
Front desk associate job in Columbia, SC
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $17.50 - $18.50/hour, plus quarterly bonus/incentive potential
Location: 3600 Forest Drive Suite 302 Columbia, SC 29204
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree, preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Auto-ApplyWeekend Receptionist
Front desk associate job in Columbia, SC
The incumbent is responsible for taking and directing all incoming telephone calls, greeting and/or directing family members/visitors as well as providing clerical support for Executive Director and other management personnel as requested.
FRONT DESK CLERK
Front desk associate job in Cayce, SC
Job Description
Front Desk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management's discretion.
Duties include:
Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys
Also follows brand standards for checking in elite members
Checks out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill
Handles incoming guest phone reservations
Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions
Handles all guest complaints or problems to exceed the guest expectations
Handles all guest service requests, makes changes as necessary
Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages
Keeps records of room availability and guest's accounts. Operates front desk software
Maintains a balanced cash/billing drawer
Maintains and takes responsibility for all cash and credit card transactions during working hours
Completes any necessary accounts receivable and direct billing tasks
Follows brand standards when processing guests' stays based on brand point system
Welcome guests and respond to requests in a prompt and professional manner
Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment
Uses suggested selling techniques to sell rooms and to promote other services of the hotel
Coordinates room status updates with housekeeping department
Knows how to use office equipment
Knows all safety and emergency procedures
Maintains awareness of all rates
Communicates with the previous and following shifts
Print arrival list from booking.com and Expedia and other third party sites and ensure all reservations are on Opera
Ensures compliance with energy conservation and job safety requirements
Proactively maintain assigned areas and equipment
Ensure efficient completion of daily assignments in a timely manner
Report all safety concerns to management
Attend and participate in all mandatory trainings and meetings
Flexible with schedule and assignments
Maintain effective performance under pressure
May perform similar duties as requested by supervisor
Requirements:
Excellent customer service skills
Ability to work independently and with others
Good communication skills
Ability to give and follow verbal and written instructions
Attention to detail
Ability to multi task
Displays good initiative
#hc193589
Employee
Front desk associate job in Chapin, SC
Join Our Team as an Employee at MISS COCKY CHAPIN!
Are you ready to bring your skills and enthusiasm to a locally loved business in Chapin, SC? At MISS COCKY CHAPIN, we pride ourselves on being a welcoming and vibrant part of the community. We're looking for a dedicated and motivated individual to join our team and help us continue delivering exceptional service and experiences.
About the Role
As an Employee at MISS COCKY CHAPIN, you'll play a key role in ensuring our customers leave with a smile and a positive impression of our business. This is an exciting opportunity for someone with at least 1 year of experience who's eager to contribute to a supportive and friendly work environment.
What You'll Be Doing
Your day-to-day responsibilities will include: - Providing excellent customer service and creating a welcoming atmosphere for all visitors. - Assisting with daily operations to ensure the store runs smoothly and efficiently. - Maintaining a clean, organized, and visually appealing workspace. - Supporting team members in achieving goals and delivering high-quality results.
What We're Looking For
To thrive in this role, you should have: - At least 1 year of experience in a similar position or relevant field. - A positive attitude and a strong work ethic. - Great communication and interpersonal skills. - A commitment to delivering outstanding customer experiences.
Why Join MISS COCKY CHAPIN?
At MISS COCKY CHAPIN, we value teamwork, dedication, and a passion for what we do. Our company is built on a foundation of respect, collaboration, and a shared commitment to excellence. While we do not currently offer additional benefits, we believe in fostering a supportive and enjoyable workplace where every team member feels valued.
Ready to Apply?
If this sounds like the perfect fit for you, we'd love to hear from you! Take the next step in your career and join the MISS COCKY CHAPIN family today. Apply now and let's work together to make every day a success!
Receptionist
Front desk associate job in Columbia, SC
In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada.
Job Description
Responsibilities include but are not limited to:
• Greet visitors, answer phones, and direct calls appropriately • Be well spoken, clear and patient with all interactions • Remain calm and professional in stressful situations • Follow documented procedures and other duties as mutually agreed • Enforce and handle security compliance standards regarding visitor's badges • Ensure that all visitors and guests sign in appropriately • Coordinate conference room reservations and room preparation • Maintain conference room standards as designated • Help resolve employee and customer concerns/issues • Lift large bundles of mail and make mail deliveries • Handle time-sensitive and confidential material • Perform duties and special requests as assigned by management and client • Participate in cross-training and be flexible to perform varying roles whenever necessary • Balance workload; provide guidance and direction to team • Serve as focal point for communication with customer and company personnel • Ensure operating and quality standards are met based on service objectives • Maintain accuracy of required reports, logs and measurements • Ensure the highest levels of customer care • Ensure adherence to business guidelines, safety & security procedures • Dressing in professional attire • Perform other tasks as assigned
Qualifications
• Minimum of 6 months customer service related experience
• High school diploma or equivalent (GED) required
• Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)
• Excellent communication skills both verbal and written
• Lifting up to 55 lbs with or without accommodations
• Willingness and availability to work additional hours if assigned
• Willingness to submit to a pre-employment drug screening and criminal background check
• Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks
• Ability to meet employer's attendance policy
Additional Information
Front Desk Receptionist
Front desk associate job in Lugoff, SC
Be the Voice and Smile of Sandhills Medical Front Desk Receptionist - Full-Time Are you someone who thrives in a fast-paced, people-first environment? Do you love the idea of being the first impression-and the lasting one-patients have when they walk through the door or pick up the phone?
At Sandhills Medical, we don't just provide care-we build relationships. As a Front Desk Receptionist, you'll play a vital role in creating a welcoming, organized, and compassionate space for every person who walks through our doors.
This is more than a job. It's your chance to make healthcare personal, professional, and impactful.
What You'll Be Great At:
* Greeting patients and visitors with warmth and professionalism
* Answering phones, directing calls, and taking accurate messages
* Managing a smooth check-in/check-out process
* Collecting patient fees and providing information on our Sliding Fee Scale
* Assisting with forms and ensuring accurate data entry into the EMR
* Scheduling appointments and keeping provider schedules running efficiently
* Making reminder calls and supporting appointment follow-ups
* Supporting office operations through daily opening and closing procedures
What You Bring:
* High school diploma or equivalent
* At least 1 year of front desk, reception, or customer service experience (preferred)
* Strong communication skills and a friendly, calm demeanor-even under pressure
* Ability to multitask while maintaining attention to detail
* Experience with electronic medical records (EMR) is a plus
* A team mindset, professional attitude, and commitment to high-quality care
A Few Important Details:
* Full-time schedule: Monday-Friday, 8 AM - 5 PM
* Travel may be required between clinic locations
* Valid driver's license required
* Screenings required: Education & Employment Verification, Criminal Background Check
Why Join Sandhills Medical?
Because you're not just applying for a job-you're stepping into a mission. We believe in accessible, patient-centered healthcare, and that starts with a front office team that is dedicated, compassionate, and ready to make a difference.
We Offer:
* Paid Vacation, Sick Days & Holidays
* Medical, Dental & Vision Insurance
* Life Insurance
* Short and Long-Term Disability
* 401K/403b Retirement Plans
Ready to Make a Real Impact?
If you're organized, people-focused, and ready to help patients feel at home in a healthcare setting, we'd love to meet you.
Apply today and bring your energy, heart, and professionalism to Sandhills Medical Foundation.
Front Desk Receptionist Bilingual Preferred
Front desk associate job in Sumter, SC
Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms. We're searching for a compassionate and organized individual to join our exceptional crew. If you have a knack for providing stellar patient care, a passion for helping others, and a desire to grow professionally, keep reading because we have the perfect opportunity for you!
Job Title: Patient Care Coordinator
Essential Duties and Responsibilities:
Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries
Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion
Maintain patient accounts by obtaining, recording, and updating demographic and financial information
Schedule patient appointments at the end of the visit
Maintain open communication with pre-cert team regarding orders for daily patients
Tracking and follow-up with patient cancellations and no shows
Performing daily audit of tasks assigned
Checking patients in by EMR and verifying demographics and insurance information
Following up on outpatient referrals and surgical referrals
Provides the patient with printout of appointments
Other duties as assigned
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
HIPPA and OSHA compliance; promote a safe work environment at all times
Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case
Caring demeanor toward patients and co-workers
Clinical knowledge and familiarity with medical terminology
Working knowledge of computers, fax, copiers and other technology
Strong knowledge and understanding of electronic medical records software
Prior medical receptionist experience, preferably in an orthopedic setting is a plus
Strong administrative skills, with attention to detail in accuracy
Bilingual (English/Spanish) is a plus
Education/Experience:
High School Diploma or GED required
Associate or higher degree preferred
1 year medical front desk experience
Customer service background
Our Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will work in office spaces and commercial buildings. Ortho Sport and Spine Physicians are not subject to inclement weather or outdoor work.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 20 pounds at times.
Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.
Front Desk/Host
Front desk associate job in Columbia, SC
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the Front Desk and Host station.
Ensures all menus are stocked and properly cleaned and maintained.
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if applicable.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Manages wait times and communicates information as needed to Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while processing transactions.
Is responsible for the reconciliation of any monies from their banks.
Completes “To Go” order transactions for Guests and ensures accuracy.
Sells merchandise from the Front Desk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not required.
Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $9.75 per hour
Salary Range:
7.25
-
9.75
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyVeterinary Receptionist
Front desk associate job in Irmo, SC
Job Description
Join Our Team as a Client Service Representative at Friarsgate-Ballentine Animal Hospital!
At Friarsgate-Ballentine Animal Hospital, our Receptionists are the backbone of our smooth, fast-paced practice. You'll keep our days running efficiently, connect with clients who trust us with their pets, and be an essential part of a supportive team that genuinely cares about quality care and each other.
In this role, you will:
Schedule and manage the flow of appointments
Provide empathetic customer service to clients in person and over a multi-line phone system
Process financial transactions accurately
Answer client inquiries and provide information about hospital services
If you've got prior experience in the veterinary space, and you're organized, self-driven, and love working in a collaborative, drama-free environment, this is the place to thrive.
Schedule: This is a Full Time position, with a 4 x 10 schedule and availability needed Monday-Friday.
NO WEEKEENDS!
Full-time benefits and compensation**:
Compensation: $15-17 per hour, for each hour worked*
Health package: Medical, dental, and vision insurance
Life insurance and disability
Employee Assistance Program
401k options
Paid time off in accordance with site policy and applicable law
Minimum qualifications and skill set:
1+ years of client service experience
Previous veterinary experience is REQUIRED for this role
Proficiency in the following skills
Strong Client Communication Skills
Ability to multitask and stay organized in a busy setting
Computer proficiency and attention to detail
A friendly attitude is a must
At Friarsgate-Ballentine Animal Hospital, we are dedicated to providing exceptional veterinary care in a collaborative and supportive environment. Our 6-doctor team works closely together, combining expertise, clear communication, and a strong work ethic to deliver the best care for our patients while fostering positive relationships with clients.
If you love learning, engaging with clients, and being part of a team that celebrates excellence while keeping things lively, we would love to connect!
*To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.
Medical Office Specialist
Front desk associate job in Lexington, SC
Job DescriptionDescription:
What it means to be a Medical Office Specialist with Us
We value our families we serve, our communities and our team members. As a Medical Office Specialist, you are the first point of contact for the families we serve. You performs a variety of duties, to include, check-in and check-out procedures, scheduling appointments, verifying insurance and updating patient accounts. These duties are performed in accordance with federal, state and local regulations along with established priorities and procedures of the practice.
Our Mission
At our offices, we do our best each day to provide high quality, compassionate health care to the families in our communities, treating each child as our own. Our staff and providers strive to make each encounter pleasant and informative while respecting the time and individual needs of our patients and families.
Benefits that Matter!
Paid Time Off
Matching 401K
Annual Merit Increases
Mental Health and Counseling Programs
Dental and Orthodontic Coverage
Vision Insurance
Health Care with Low Premiums
Short-term Disability
Access to Virtual Health & Wellness
What a day looks like as a Medical Office Specialist
Job Tasks
Greets the patient or visitor via telephone or in person.
Answers incoming calls politely and professionally.
Registers new patients and updates existing patient demographics.
Facilitates patient flow by notifying the Provider of patient's arrival, being aware of delays, and communicating with patients and clinical staff.
Responds to patient, prospective patient, and visitor inquiries in a courteous manner; provides medical records, shot records and other documents, as requested.
Scans pertinent information into the patient's electronic medical record.
Verifies patient insurance coverage.
Collects insurance co-pays and/or collects charges for services.
Schedules patient appointments.
Maintains the reception and lobby area.
Serve as the secondary point of contact for patient inquiries via phone, email, patient portals, or in-person.
Provide accurate and timely information regarding appointments and general services.
Coordinate with clinical and administrative staff to resolve patient concerns and ensure follow-up.
Attends staff meetings.
Manages time efficiently.
Completes all mandatory training.
2. Quality & Customer Satisfaction
Demonstrates commitment to superior patient and family experience.
Collaborates with others to coordinate care, resolve concerns, and address the needs of patients and family members.
Prioritizes safety by taking initiative to identify and eliminate risks.
Respects and considers patient rights to privacy by complying with all HIPAA guidelines.
3. Interpersonal Skills
Communicates professionally and appropriately.
Builds strong working relationships.
Identifies, analyzes and solves problems.
4. Accountability and Productivity
Accepts responsibility for decisions and actions.
Utilizes appropriate resources to effectively and successfully execute responsibilities.
Adheres to regulatory and company policies and procedures.
Requirements:
Qualifications
High school diploma or equivalent.
Prior medical experience preferred.
Knowledge and/or prior experience with insurance verification and patient accounts preferred.
Working knowledge of computer applications.
Prior experience with EMR preferred.
Ability to speak, read and write effectively.
Demonstrates proper telephone etiquette.
Ability to work independently without direct supervision.
Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner.
Working Conditions & Physical Requirements
Indoor, temperature controlled, smoke free environment.
May at times work under stressful situations.
Handicapped accessible.
Pay is determined by years of experience as well as location(s) of the office. We hope that you find this position as an exciting opportunity and look forward to the potential of speaking with you!
Receptionist - Part Time
Front desk associate job in Camden, SC
Receptionist - Part Time JobID: 3157 Secretarial/Clerical/Secretary Date Available: 12/2025 Additional Information: Show/Hide Terms of Employment: 242 days Part Time:4.5 Hours 12:30-5:00 Salary: $14,630 - $22,582 Please see attached job description.
All candidates must apply using KCSD's online at ********************
FRONT DESK GUEST SVC AGENT
Front desk associate job in Columbia, SC
Job DescriptionFront Desk Service Agent - Be the Face of Our Team!.What You'll Do:
Greet guests with warmth and professionalism - first impressions matter!
Answer phones, emails, and inquiries with a smile.
Check-in/check-out guests / manage reservations.
Provide quick, accurate information about our services, policies, and amenities.
Collaborate with other departments to ensure a seamless guest experience.
Handle payments and maintain organized records.
Keep the lobby/front area tidy, welcoming, and stress-free.
What We Offer:
Competitive pay with opportunities for bonuses or performance incentives.
Career growth - we love to promote from within!
Flexible scheduling options to support work-life balance.
Comprehensive training so you feel confident from day one.
A supportive team culture where your ideas and energy are valued.
Benefits: Hotel discounts, 401K, Medical, Dental, Vision Insurance, PTO.
Who You Are:
Friendly, approachable, and genuinely enjoys helping people.
Organized and detail-oriented - you can juggle multiple tasks with ease.
Tech-savvy enough to learn scheduling or booking systems quickly.
A clear communicator, both in person and over the phone/email.
Reliable, punctual, and eager to contribute to a positive team environment.
Experience in hospitality, customer service, or office reception is a plus (but we're happy to train the right person!).
Why Join Us?
Here, you're more than a Front Desk Agent - you're the heart of our guest experience. Every day, you'll meet new people, solve new challenges, and help create moments that matter. If you want a job that's more than just “clocking in and out,” this is it.