Front Desk Clerk
Front desk associate job in Farmington, MN
Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES
Anticipate and respond to guests in a friendly and positive manner processing check-ins/check-outs and special requests, verifying billing and creating reservations
Provide information about the property and its amenities
Monitor room availability and follow restrictions and booking policies and procedures
Adhere to cash handling and financial transactions policies and procedures
Use equipment properly and adhere to cost controls to reduce expense and waste
Generate Property Management System reports and complete shift reconciliation
Provide clerical support
Knowledgeable of hotel emergency procedures
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
1+ years prior guest service experience
Preferred Knowledge and Certification:
1-year switchboard and/or reservations experience
1-year cash handling experience
Required Skills:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Excellent verbal and interpersonal communication skills
Excellent problem solving skills
Proven to accurately type
Required Abilities:
Ability to follow established dress code policies and practice good personal hygiene
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to enthusiastically and professionally sell and/or up-sell property amenities following proper selling techniques and using defined strategies to maximize room revenues
Ability to speak in a clear, concise and pleasant voice
Ability to answer a multi-line phone system in a professional and courteous manner
Ability to work as part of a team to meet guests needs, and actively contribute to the efforts of other departments when necessary
PHYSICAL DEMANDS
Must be able to sit for long periods of time with occasional amounts of walking and standing
Must have a good sense of balance, and be able to bend and kneel frequently
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 5 pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the Hotel but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally must deal with angry or hostile individuals
High volume of direct public contact
Warehouse Operations Clerk - Driver
Front desk associate job in Milwaukee, WI
Starting at $17.88 per hour | First Shift - weekends required
In this fast-paced, high-energy environment where attention to detail is essential, how do we ensure our goods are properly stored and distributed? As a Warehouse Operations Clerk, you will ensure the receipt and delivery of goods runs smoothly; you will have top-notch organizational skills, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.
Principal Duties and Responsibilities (*Essential Functions)
*Receive, store, issue, and distribute all products across multiple storage locations in a fast paced, high-volume environment to meet Casino and Hotel operational needs.
*Perform daily receiving process for all goods and services using the receiving worksheet to delivery ticket method.
*Store and rotate all goods utilized by the property in correct bin locations across all warehouses.
*Fill and issue all inventoried product from all warehouse locations utilizing the Purchasing/Inventory Control System (P/IC System) generated inventory issue requisition.
*Distribute all incoming non-inventoried product to the correct department utilizing the P/IC system generated receiving worksheet.
*Participate in all monthly, quarterly, and annual inventories.
*Maintain a thorough, working knowledge of all casino and hotel products including but not limited to dry goods, paper products, gaming equipment, chemical supplies, and Food and Beverage specifications.
*Maintain the receiving docks and warehouses in an organized, clean, and safe condition in accordance with Occupational Safety and Health Administration (OSHA) requirements.
Report any motor vehicle violations to management within 24 hours of the incident, if assigned driving responsibility.
Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations.
Perform other duties as assigned.
Job Qualifications
A high school diploma or equivalent is required. One year of inventory, warehouse, shipping, receiving, or related experience is required.
Office skills must include the ability to use standard office equipment and general computer knowledge. Experience with Red Rock and EPIC warehouse information and inventory systems preferred.
The ability to successfully achieve forklift certification.
Must have a valid, unexpired Wisconsin Driver's License.
Must have and maintain an acceptable Motor Vehicle Record (MVR).
Must pass a DOT Physical Exam.
The ability to use basic math skills including adding, subtracting, multiplying, dividing, and counting using whole numbers and fractions.
The ability to maintain discretion in handling confidential information.
The ability to interact with guests and team members professionally.
The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
While performing the duties of this job, the team member is regularly required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 100 pounds on a regular basis and up to 200 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Working Conditions
The noise level is usually moderate to loud. When on the casino floor, the noise level increases. The facility is not smoke free. While performing the duties of this job, the team member occasionally works near moving mechanical parts and machinery. The team member is frequently exposed to cold, hot and/or humid conditions. The team member is occasionally exposed to fumes and/or airborne particles, and vibration.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.
Receptionist
Front desk associate job in South Saint Paul, MN
Mathias Die Company
Receptionist -
Grow your Career!
Onsite: 391 Malden St. South St. Paul, MN
Join our team as a Receptionist and gain exposure to a dynamic manufacturing company where you'll be the first point of customer contact. You will learn more about administration, operations, and more!
About Us: At
Mathias Die Company
, we pride ourselves on our commitment to quality and innovation. We bring decades of experience, advanced technology, and a commitment to craftsmanship to every project we take on. We are dedicated to delivering top-notch products and services to our clients.
Job Description: As a
Receptionist
, you will serve as the first point of contact for visitors and callers, providing a welcoming and professional experience. Your responsibilities include answering and directing phone calls, greeting guests, managing incoming and outgoing correspondence, and supporting administrative tasks. You will ensure accurate information flow between customers and team members through effective communication and attention to detail.
Essential Functions:
Greet and assist customers
Assigned tasks have organizational focus
Adaptability within a business - industrial manufacturing office skill environment
Team work & fosters cooperative spirit
Be an Open Individual for recommended additional skill training & professional development, typically provide by outside vendor or on-line
Key Responsibilities:
Answer incoming call activity and external call activity professionally, in a timely manner
Good Positive Experience & Human Relations Practices
Customer Service Oriented
Accurate, timely processing of invoices, accounts receivable & operating systems data input
Computer & Desktop skills within business basic software & specific/trained Operating Systems
Key communication monitor/source-point for management daily awareness and staff emergency situations
Assigned tasks support Monthly on-site Customer Training Sessions
Display high standards of ethical conduct, exhibits honesty & integrity
Responds appropriately to supervision, assist booking keeper with various duties
Good Daily attendance & on-time discipline
Displays high level of work initiative, effort, and commitment towards completing tasks efficiently; works with minimal supervision
Manage through Front Desk Office Distractions
Qualifications:
High School Diploma/GED
Previous phone and computer experience
Customer oriented
Computer knowledge and/or experience
Skill capability and room for skill improvement around written and verbal
English communication skills
Manage details, recognize what detail orient value brings and pattern of being well organized
Ability to work independently and handle multiple tasks
Team player with the ability to work well with all levels of the organization
Ability to handle fast paced work environment
Professional manner and demeanor
What We Offer:
Competitive Compensation Starting at $18.50+/hour
Comprehensive Benefits Package
First shift hours starting at 8AM
Opportunities to explore career paths in administration, operations, and beyond
A Supportive and Collaborative Work Environment
Strong and Stable Organization
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Mailroom Clerk -- SANDC5697271
Front desk associate job in Madison, WI
We are seeking a Mailroom Clerk capable of supporting multiple onsite locations. This role involves delivering mail, performing print jobs, assembling completed print materials, answering phones, changing toner, and placing service calls for machines. The ideal candidate will have strong customer service skills, be adaptable to change, learn quickly, and perform well under pressure. This position requires regular walking to deliver mail and toner, along with lifting up to 50 lbs. Candidates must also be proficient in Microsoft Word, Excel, Outlook, and PowerPoint. Free parking is available at all sites, and if parking fees occur, Ricoh will reimburse.
Key Responsibilities:
Deliver mail across designated sites
Complete print jobs and assemble finished materials
Answer phones and provide excellent customer service
Change toner in machines and place service calls when needed
Walk throughout the site to deliver mail and toner
Lift up to 50 lbs as required
Perform general mailroom and print shop duties
Required Skills:
Strong customer service skills
Ability to adapt to change and learn quickly
Ability to work well under pressure
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
Ability to lift up to 50 lbs
Ability to walk throughout the workday
Education:
High school diploma or equivalent.
Front Office
Front desk associate job in Saint Paul, MN
Required Skills & Experience
-Good understanding of general office procedures and clerical skills
- Basic reading, writing, and mathematical skills
- Basic knowledge of personal computers and other office equipment
- Effective verbal and written communication skills
- Ability to collect and organize information.
Nice to Have Skills & Experience
Bachelors or Associates
Job Description
The Document Review Associate performs Document Review according to standard procedures or instructions. Responsible for researching various issues and reporting exceptions for Corporate Trust clients to ensure client satisfaction, quality control, and compliance with custodial agreements. Reviews loan (or collateral) documents, handles file processing, and works with external/internal clients and contacts to determine the source of any problems and correct errors. This person will receive about 2 weeks of training to eventually review 150 documents a day. This role is paying 17/hr with hours of 8-4:30 PM CST.
Front Desk Agent - The Lismore
Front desk associate job in Eau Claire, WI
The Lismore Hotel is searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
This is a part-time position. Hours 7 am to 3 pm or 3 pm to 11 pm. Weekend availability needed.
Front Desk
Front desk associate job in Chippewa Falls, WI
Supervisor: General Manager
Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy.
Essential Functions:
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Maintains a high level of professional appearance and demeanor.
Maintain the highest level of confidentiality in all areas.
Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.
Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.
Demonstrate good communication skills and convey information and ideas.
Ability to perform basic math, and understand financial information.
Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.
Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.
Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.
Uses persuasive selling techniques to sell rooms and promote all marketing programs.
Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment.
Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests.
Responsible for key control. Issues and receives both room keys and master keys.
Process all lost and found items according to policy.
Have basic knowledge of how to operate computer equipment, including Microsoft Office suite.
Assist in training of new staff.
Participates in and supports a positive, enjoyable work environment.
Holds an understanding of hotel products and services (i.e., food and beverage, recreation)
Performs other duties as assigned.
Office Representative - State Farm Agent Team Member
Front desk associate job in Altoona, WI
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Front Desk Agent
Front desk associate job in Glenwood, MN
Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.
When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results.
HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.
We are currently searching for a Front Desk Agent for the Baymont By Wyndham /Penny's Diner of Glenwood, MN.
Why Work With Us?
It's a fun company to work for!
We recognize efforts and reward results
Great benefits package, including industry leading 401K
Promotional opportunities with a growing company
16.00/hr
Responsibilities
Greet guests and manage check-ins and check-outs
Handle reservations, cancellations, and room assignments
Assist guests with questions, directions, and local recommendations
Address and resolve guest concerns professionally
Maintain accurate guest records and room key inventory
Support front desk operations as needed
Requirements:
Experience with an IHG branded hotel highly desired
Be able to manage time effectively, complete required tasks on time
Knowledge of and ability to operate computer equipment and the reservations system.
Education & Experience:
High School diploma or equivalent required
Stable work history required
Strong understand of Microsoft Office products (Excel, Word, Outlook)
Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you!
Must be able to convey information and ideas clearly
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests
HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyFront Desk Agent - Evening and Weekend Availability
Front desk associate job in Bloomington, MN
Full-time, Part-time Description
SpringHill Suites by Marriott Minneapolis-St. Paul Airport/Mall of America is looking for a Front Desk Agent to join our team! This individual would need to have PM Availability on Thursday, Friday, Saturday and Sunday. The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
About Us:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity, respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Salary Description $17.00 to $18.00 an hour
Part-time Weekend Front Desk Attendant/Shuttle Driver
Front desk associate job in Appleton, WI
The Hampton Inn Appleton Fox River Mall Area is looking for a part-time, Front Desk Attendant to join their dynamic team. This position will also assist in other areas of the hotel. Must be available to work weekends and holidays.
Discover a new career at the newly renovated Hampton Inn Appleton-Fox River Mall Area. Our Appleton hotel is located 2 miles from the Appleton International Airport, just off of Interstate 41.
About us
The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!
The Job
The Front Desk Attendant is responsible for greeting guests and managing all aspects of their accommodation while providing excellent customer service.
Job Duties Include:
Greet and interact with guests in a warm, friendly and professional manner.
Use computer system to make reservations, check-in and check-out hotel guests, and process payments.
Provide highest level of service by anticipating, listening attentively, and responding promptly to guest's needs.
Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.
Respond to guests' inquiries about the hotel, and local area services and attractions providing accurate information.
Listen attentively to guests and assists in resolving issues or concerns.
Transport guests safely to and from designated and approved locations using official hotel vehicles.
Operate hotel vehicles in a safe manner and in accordance with established laws.
Read, track and comply with guest transportation schedules.
Properly maintain and clean hotel vehicles.
Benefits
401(k) Retirement Plan with company match
Double-time for working on company designated holidays
Hilton employee Team Member Travel Program including up to 30 room nights per year from $35-$75 per night and 50% off at hotel operated restaurants
On-Demand Pay - Access to earned wages before you get your regular paycheck
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
This organization participates in E-Verify.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Requirements
Required Skills & Experience
Hotel experience preferred.
Customer service experience preferred.
Must be at least 18 years old.
Must be able to work weekend and holiday shifts.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary Description $14.00-$15.00/ hour depending on experience
Front Desk Agent
Front desk associate job in Moorhead, MN
Microtel Inn & Suites and Travelodge & Suites in Moorhead, MN is looking for one front desk agent to join our 21 person strong team. We are located on 2915 12th St S. Our ideal candidate is attentive, punctual, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a front desk agent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to hearing from you.
Front Desk Agent Part Time + Weekends
Front desk associate job in Eagan, MN
Residence Inn Eagan - Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep front desk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in Front Desk Operations
In-depth knowledge of hotel Front Desk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
Front Desk Agent
Front desk associate job in Deerwood, MN
Job DescriptionBenefits:
401(k)
Employee discounts
Paid time off
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
Front Desk Agent
Front desk associate job in Rochester, MN
Kahler Grand Hotel, a part of Kahler Hospitality Group, is committed to providing exceptional service and a welcoming environment to all our guests. Our team members are our greatest asset, and we are dedicated to their growth and success.
We are seeking a friendly and professional Front Desk Agent to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing outstanding guest service. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a memorable stay from check-in to check-out.
Responsibilities
Greet and welcome guests upon arrival and departure
Check guests in and out efficiently and accurately
Manage reservations via phone, email, and in-person
Handle guest inquiries, requests, and complaints promptly and professionally
Process payments and manage the cash drawer
Provide information about the hotel, available rooms, rates, and amenities
Coordinate with housekeeping and maintenance staff to ensure guest satisfaction
Maintain a neat and organized front desk area
Adhere to all hotel policies, procedures, and safety guidelines
Qualifications
High school diploma or equivalent
Previous experience in a customer service role, preferably in the hospitality industry
Proficiency with hotel management software (e.g., OPERA, Protel) is a plus
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to work a flexible schedule, including nights, weekends, and holidays
Professional appearance and demeanor
Ability to stand for extended periods
Benefits:
Competitive pay
Health, dental, and vision insurance
Paid time off
Opportunities for career advancement and professional development
Compensation Range:
The compensation for this position is $16.00/hour to $17.00/hour based on qualifications and experience.
What we offer:
Competitive starting wages
Health, Dental, Vision and other benefits available after 60 days
DailyPay
401k
Paid Training
Paid PTO
Referral program
Discounts at all Kinseth Hotel Corporation hotels and restaurants
Auto-ApplyFront Desk Agent
Front desk associate job in Minneapolis, MN
The Delta Hotels Minneapolis Northeast is seeking a Front Desk Agent.
The Front Desk Agent will provide Remarkable Hospitality and exceptional service to every guest. This individual must have strong interpersonal and administrative skills. The Front Desk Agent must show professionalism at all times and is responsible for providing exemplary services to the guests upon every entry in the hotel, during their entire stay, and upon departure.
Accommodates guests of the hotel by performing the following duties:
Register and process guests using Opera and other various software systems.
Accommodate guest's requests and phone calls in a friendly and discreet manner.
Follow established policies and procedures.
Anticipate ways to increase guest satisfaction.
Clearly dispatch and communicate with all hotel staff (Engineering, HR, Sales, and Food & Beverage).
Maintain and accurate handover log for the next shift, noting pending services for guests.
Maintain a clean and neat front desk area.
Encourage guests to enroll in the Marriott Rewards Program.
Knowledge of surrounding attractions, restaurants, directions and ability to make recommendations to guests.
Adapt to special, high-pressure and sometimes unexpected situations.
Assist in various projects and office related tasks as needed.
Answer phones in a courteous and efficient manner according to the Marriott International standards.
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes.
Secure payment, verifying and adjusting billing as needed.
Provide guests with room and hotel information, directions, amenities and local interests.
Run daily reports, reviewing to see what needs to be communicated to the next shift's staff.
Complete cashier and closing reports, counting the bank at the end of each shift securely.
Accept and record wake-up calls, delivering to the right department.
Communicate any emergency, lost item or theft to proper security staff and/or authorities.
Keep contingency lists in case of emergency and communicate any necessary messages.
PHYSICAL REQUIREMENTS:
Stand and walk for up to 4 hours in length.
Lift up to 15 pounds regularly and up to 50 pounds as needed when assisting with luggage.
Spend extended lengths of time viewing a computer screen.
Operate office equipment such as: computer, printer, multi-line phone, fax machine, filing cabinets, and others as needed.
Stoop, push, twist, turn, upward reaching, stretch, crouch, sitting, grasping, climbing stairs, bend, squat and perform repetitive motions.
Other duties may be assigned.
QUALIFACTIONS:
High school education and relevant training and experience preferred.
Must possess computer skills (programs such as Microsoft Office, etc.)
Strong verbal and written communication; must be able to speak, write and understand English.
Scheduling flexibility to include days, nights, weekends and weekdays.
Regular and dependable attendance is required. Attendance at scheduled meetings and training sessions is required.
Understand and communicate the Scalzo Hospitality Core Values.
Knowledge of applicable Federal, state and local health, safety, and legal regulations.
Your Experience Matters and Makes a Difference!
Our Core Values: Guest Service Focused • Consistency • Pride • Ownership
Spa Front Desk Agent (part-time)
Front desk associate job in Eagan, MN
The 320-room luxury hotel features more than 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings, conferences and large galas or special events to Sunday football tailgates and more, the Omni Viking Lakes Hotel accommodates groups of all sizes with its robust meetings offerings, multiple food and beverage venues, a signature spa and state-of-the-art fitness facilities.
Job Description
Omni Viking Lakes Hotel is seeking a Spa Front Desk Agent. This team member is responsible for scheduling spa appointments and maximizing spa service opportunities. Communicating spa promotions with guests and associates, up-sell, and provide tours of the spa.
Omni Hotels has been named one of the "Best-Led Companies of 2024" by Glassdoor
If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!
Salary for this position starts at:
$15.50/hour.
Omni Viking Lakes Hotel reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race. Part Time Associates at Omni Viking Lakes are entitled to elect the following benefits: Dental, Vision and other healthcare benefits.
Additional associate benefits offered include discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.
Responsibilities
Supports new Omni Safe and Clean protocols throughout the spa to support Omni's related sanitation protocols.
Check guests in and out according to Omni Standards
Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.
Up-sell, cross-sell, and pre-sell Idlewild services and products.
Provide tours of the spa and offer/serve beverages as needed.
Communicate spa promotions with guests.
Greets guests & members, providing information and directions as necessary.
Instructs guests where they may change and/or dress for Spa treatments and experiences.
Maintain locker room in sanitary and safe condition to include shower areas, and vanities.
Maintain all guest lounge and deck areas in neat and sanitary condition.
Maintain Spa Garden spaces in a fashion that ensures neat, safe, and sanitary conditions.
Ensure that guests are properly checked in and out of lockers as necessary.
Participates in periodic product inventory as directed.
Conducts tours of the spa and related facilities.
Must maintain client and spa business confidentiality/privacy at all times.
Maintain a positive attitude and contribute toward a quality work environment.
Regularly attend, participate in and support training and staff meetings.
Report any maintenance problems throughout the spa to the proper authority.
Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
Complete other duties as assigned by management.
Qualifications
Ability to input information accurately and efficiently into computer systems
Ability to prioritize, organize and follow up all responsibilities
Ability to work a flexible schedule to include nights, weekends, and holidays
Previous customer service experience
Previous cashiering experience is preferred
High school diploma or equivalent.
Candidate must possess excellent guest service skills and will be responsible for ensuring a quality guest experience in the Spa.
Maintain a professional appearance at all times.
Team player
Responsible and dependable with ability to fulfill on-call scheduling needs, according to the demands of the business.
High personal standards and values
Excellent guest service skills and attention to detail.
Must be flexible and cooperative.
Must be able to communicate effectively.
Physical Requirements:
Must be able to stand and walk for extended periods of time.
Must be able to bend, reach
Must be able to lift, carry, push, pull 30 lbs.
Working Environment:
Interior and exterior of Spa
Occasional exterior of hotel with exposure to weather conditions.
Exposure to various hazardous chemicals.
Tools & Equipment:
Telephone
Computer, copy machine and printer
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:
EEOC is the Law Poster
and the following link is the
OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to
applicationassistance@omnihotels.com
. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
I acknowledge that I have reviewed and understand the specifics of this document, as it pertains to my job functions, qualifications, physical requirements, working environment and tools & equipment.
Auto-ApplyFront Desk Agent- Weekly Pay!
Front desk associate job in Minneapolis, MN
APPLY HERE- *******************************************************************************************************************
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
The pay is $18 per hour. We are currently hiring for part-time shifts.
APPLY HERE- *******************************************************************************************************************
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests.
Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
We are looking for a candidate who works well alone and enjoys a fast-paced environment. Making eye contact and being welcoming are a must!
Check out our website at nfcam.com and join our Social Networks:
*****************************************************
https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements are available for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
APPLY HERE- *******************************************************************************************************************
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, the position pays $18 per hour. Historically, it pays $17 per hour to $18 per hour.
Hotel Front Desk Agent
Front desk associate job in Duluth, MN
Job DescriptionDo you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!Compensation:
$17.50 per hour
Responsibilities:
Mitigate customer complaints as needed
Work with the housekeeping staff to ensure rooms are ready for new guests
Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Bookkeeping: keep accurate records of all hotel guest account information
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Qualifications:
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
Has experience answering telephone calls and troubleshooting stressful situations
High school diploma, GED, or equivalent
Has previous experience or working knowledge of Microsoft Office and reservation management systems
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
About Company
The Lift Bridge Lodge is an independently owned hotel on the shores of Lake Superior. We are part of the Ascend Collection by Choice Hotels. This property has 123 rooms and is situated in the heart of Canal Park in Duluth, MN.
Mail Processor - No Experience Required
Front desk associate job in Augusta, WI
USPS is accepting applications for PSE Mail Processing Clerks nationwide. This role is vital to ensuring the timely and accurate processing of mail. USPS provides comprehensive training to help you succeed, even if you have no prior experience.Position Details
Openings : NationwideStarting Pay : $23.47 - $38.62 per hour Annual Compensation : Up to $72,400 with full benefits Perks and Benefits
Paid Time Off : Includes vacation and sick days Health Coverage : Comprehensive health insurance Retirement Savings : Access to USPS retirement plans Career Growth : Advancement opportunities based on performance Key Responsibilities
Sorting and Processing Mail : Ensure mail is processed and routed accurately Customer Assistance : Provide support for mailing inquiries and services Clerical Duties : Maintain accurate records and process mail forms System Management : Use USPS tools to streamline operations Disclaimer
This is not a job offer from the United States Postal Service (USPS). This post promotes a third-party resource that helps applicants prepare for USPS job applications. USPS does not charge to apply. This role requires applicants to pass an assessment and successfully complete the multi-step hiring process.How Our Program Helps
Our program equips you with the tools to secure this position, even if you lack prior experience. For a one-time access fee of , you will gain access to tools, resources, and unlimited practice assessments.An exclusive, step-by-step guide to the USPS hiring process Simulated practice exams with detailed answer explanationsA webinar covering interview tips to help you succeedA job finder tool to locate USPS roles within WI or within a 25-mile radius Personalized support via email and chat Apply for USPS Jobs in WI with Confidence
Do not wait to begin your USPS career as a PSE Mail Processing Clerk. Our program helps you prepare with practice tests, application guidance, and interview tips. Get ready and apply for USPS jobs in WI today.RequiredPreferredJob Industries
Other