Receptionist
Front desk associate job in North Chicago, IL
Job Title: Receptionist
Industry: Healthcare
Pay: $18-$19 / Hour
is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is partnering with our client in the healthcare industry to hire a dependable and professional Receptionist for their Chicago office.
Job Description:
The Receptionist will act as the first point of contact for visitors, callers, and staff, creating a welcoming environment while managing front desk operations. This position involves handling a high volume of calls, assisting visitors, and supporting office activities to ensure smooth daily operations.
Key Responsibilities:
Greet and assist visitors in a professional and friendly manner
Answer, screen, and route a high volume of incoming calls (100+ daily)
Provide accurate information or direct inquiries to the appropriate person
Support patients, caregivers, and staff with scheduling or locating individuals
Manage mail and deliveries
Maintain visitor sign-in procedures and issue badges
Perform basic administrative and office support tasks
Qualifications:
High school diploma or equivalent
1+ year of experience in customer service or a front office role
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to handle a fast-paced environment and multitask effectively
Strong communication and problem-solving skills
Professional demeanor and positive attitude
Perks:
Opportunity to become the preferred backup receptionist for ongoing assignments
Collaborative and supportive team environment
Experience in a mission-driven healthcare setting
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request
Trading Application Support Front Office
Front desk associate job in Chicago, IL
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.
Context :
Our client, a leading player in Global Markets based in Chicago, is seeking a Front Office IT Business Analyst to join its Business Support & Monitoring IT team. The role focuses on providing Level 1 functional support and business analysis across critical trading, booking, pricing, and risk management applications for Equity Derivatives, Equity Finance/Delta One, Securities Lending, Global Macro, and Credit.
Your Role :
Act as the main point of contact for traders, building trusted relationships with Front Office desks.
Handle Level 1 functional support: user requests, incident management, escalation, and follow-up.
Gather and document business requirements, conduct functional testing, and support production releases.
Collaborate with IT development teams (local and global) to deliver system enhancements.
Provide training, user documentation, and guidance on applications (Fidessa, Dash, Sophis, Loanet, etc.).
Monitor trading workflows, identify improvement opportunities, and ensure smooth business operations.
What We're Looking For :
Bachelor's degree in Computer Science, Finance, or related field.
Solid experience as an IT Business Analyst or IT Support Analyst within Front Office - Equity Derivatives.
Strong knowledge of Equity Derivatives products, trading workflows, pricing, and risk management.
Confortable working on Unix/Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc.).
Familiarity with trading platforms (Fidessa, Dash, EMSX) and systems such as Sophis or Loanet.
Experience working with relational and no-relational databases (good SQL skills).
Knowledge of FIX and other order/rfq/trading protocols.
Excellent communication and stakeholder management skills, customer-focused mindset.
Ability to multi-task, prioritize, and thrive in a fast-paced trading environment.
Knowledge of Agile methodologies is a plus.
This role offers the chance to work closely with trading teams and cutting-edge systems in a dynamic, multicultural environment.
Front Desk Administrator
Front desk associate job in Chicago, IL
@properties currently has the opportunity to add a Front Desk Administrator to our team at our Gold Coast location in Chicago. This role is fully on-site.
The Front Desk Admin serves as the first point of contact by operating a multi-line phone system, greeting and assisting visitors, and providing general administrative support to the office team.
Job Duties:
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
Answers questions about organization and provides callers with address, directions, and other information as necessary
Perform basic searches, updates and audits in the Multiple Listing Service (MLS)
Work on specific projects assigned weekly, monthly and quarterly.
Create recruiting packets, listing/buyer packets, and update form drawers
Create and maintain schedules
Supports Agents by answering questions and providing training relating to technology and communicating office procedure information. Provides information about MLS, rentals and tenant screening, marketing, IT and directingagents to appropriate department when needed
Receives, sorts, and routes mail, maintains and routes publications while communicating with the messenger service, coordinate inter-office deliveries
Maintains fax machines,assists users, sends faxes, and retrieves and routes incomingfaxes
Performs other clerical dutiesas needed, maintaining files, photocopying, scanningand collating
Order office and kitchen supplies
Performs daily cleaning duties throughout office, including kitchen and bathrooms
Restocking supplies throughout the office and taking weekly inventory
Other duties and projects as assigned
Compensation: The base pay range for this position is $20/hour; however, base pay offered may vary depending on job-related knowledge, skills, experience and market location. Bonuses may be provided as part of the compensation package, in addition to a full range of benefits.
Hotel Clerk I
Front desk associate job in Michigan City, IN
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Operate hotel reservation system (LMS) and access computerized Casino Management (CMS) tracking system with the use of the Revenue Management System (ARMS) to make reservations for customers. Work with Marketing on special event reservations. Greet hotel guests and perform check-in and check-out procedures.
Greet hotel guests.
Communicate with Executive Hosts regarding hotel stays.
Assist Marketing Dept. and Player Dept. in making reservations for special events, gaming tournaments and parties.
Assist Food & Beverage Dept. with reservations for food outlets.
Access LMS, HotSOS, and CMS systems and be able to make informed decisions regarding comped, discounted and full rate rooms for hotel guests.
Possess knowledge of rates, room types, room availability, hotel policies and procedures.
Answer and accurately direct incoming phone calls through the property's telephone system.
Accurately record and distribute messages as needed.
Using the public address system, page and make announcements as appropriate.
Screen calls for staff as requested.
Provide accurate information regarding the property, the company, events, promotions, etc.
Respond to emergency calls/situations according to established protocol.
Answer any questions guests may have regarding hotel, casino and community.
Check guests into the hotel while verifying reservation information
Check guests out of hotel and assure billing is accurate
Provide exceptional guest service
Other duties as assigned by management.
Qualifications
Must have ability to add, subtract, and audit accounts.
Must be able to handle money accurately and follow established procedures.
Able to operate the LMS, CMS, and RMS computer systems and read computer screens.
Type accurately on a computer keyboard.
Possess knowledge of credit card transactions using electronic draft system.
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Front Office Associate
Front desk associate job in Anderson, IN
Nmble Medical has partnered with a leading pediatric dental practice dedicated to providing exceptional oral healthcare in a fun, caring, and comfortable environment for children. We believe in creating a positive experience for every family that walks through our doors, and our team is the key to making that happen. We are seeking a dynamic and experienced Front Office Manager to join our team and help us maintain our high standards of patient care and operational excellence.
Key Responsibilities
Assist in managing, training, and mentoring front office staff, including receptionists and scheduling coordinators. Foster a positive and collaborative team environment.
Serve as a point of contact for patient inquiries, concerns, and feedback. Ensure a warm, welcoming, and professional atmosphere for all patients and their families.
Oversee the patient scheduling system to optimize schedules. Manage and troubleshoot scheduling conflicts, cancellations, and no-shows.
Assist with verifying patient insurance coverage, processing claims, and managing patient accounts. Handle financial arrangements and ensure accurate billing procedures.
Maintain and organize patient records in compliance with HIPAA regulations.
Identify opportunities to improve front office workflows and efficiency. Develop and implement protocols to enhance the patient experience and operational effectiveness.
Generate and analyze reports on key performance indicators.
Qualifications
Minimum of 3-5 years of experience in a dental or medical office setting.
Strong knowledge of dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft).
Familiarity with dental insurance plans, billing codes (CDT), and claims processing.
Excellent communication, interpersonal, and problem-solving skills.
Proven ability to lead and motivate a team.
Proficient with Microsoft Office Suite (Word, Excel, Outlook).
A friendly, patient, and professional demeanor, especially when interacting with children and parents.
The Front Office Manager will work closely with the Practice Manager to oversee the day-to-day administrative and front office operations of the practice. This role is crucial in ensuring a seamless patient experience from scheduling to check out. The ideal candidate will be a highly organized, detail-oriented leader with excellent communication skills and a passion for working with children and their families.
Mobile Office Associate
Front desk associate job in Indianapolis, IN
We are seeking a highly organized, adaptable, and service-oriented Mobile Associate to support multiple client sites. In this role, you will travel between locations to provide coverage in mail, copy/print, office services, hospitality, conference room, and front desk operations. Your flexibility, professionalism, and customer service excellence will ensure seamless daily operations wherever you are assigned.
Shift: Varies, to cover absences. 8hr shifts to vary between 7am - 6pm
Responsibilities
Provide coverage for office services including mail distribution, shipping/receiving, supply management, and copy/print production.
Support hospitality operations such as meeting room setups, catering coordination, and maintaining conference rooms to company standards.
Deliver front desk and reception services, including greeting guests, managing access, and handling inquiries with professionalism.
Quickly adapt to new environments and workflows, ensuring smooth integration into each team.
Maintain strong communication with the Workforce Management team regarding schedule, travel, and site updates.
Demonstrate proactive problem-solving and attention to detail in all assigned tasks.
Represent the company with a polished, client-first approach at every site.
Qualifications
High school diploma or equivalent; college degree preferred.
Minimum 1 year of experience in office services, hospitality, mailroom, or administrative support.
Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn new systems quickly.
Excellent communication, interpersonal, and multitasking skills.
Reliable transportation and valid driver's license required.
Ability to lift up to 50 lbs and perform physical tasks as needed.
Professional appearance, strong work ethic, and commitment to exceptional service.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.
The compensation outlined reflects expectations for candidates who fully meet the role's qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.
Business Office Support
Front desk associate job in Evansville, IN
JOIN TEAM TRILOGY
Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.
Position Overview
Job Summary
Responsible for supporting, mentoring, training, assisting and managing the monthly functions related to Health Campus Business Offices including; Accounts Receivable Billing, Collections, Payroll, Accounts Payable and Monthly Reporting.
Roles And Responsibilities
Provide support, leadership & training to Business Office staff at campus locations.
Provide ongoing education to Business Office and Campus Leaders as needed and/or requested.
Prepare and conduct Quarterly AR Reviews with the BOM and Business Office Support Team.
Complete AR Review report setting goals and expectations for subsequent quarterly reviews.
Monitor and report progress and concerns to campus or home office leadership, and provide guidance and recommendations on next steps to secure balance or deem as uncollectable.
Provide support to campus BOM and assist with the completion of daily census reconciliation and incoming referrals for Private Pay, Managed Care, Medicaid and Hospice as necessary.
Oversee, review and assist campuses with month end close and billing processes.
Organize and manage the set-up of Business Office and Billing Systems for each new Health Campus.
Monitor, oversee and review Resident Trust Reconciliations each month to ensure accuracy and balances and bring issues to the attention of campus or home office leadership.
Address operational concerns and develop action plans to ensure acceptable compliance levels.
Partner with Campus Executive Director to recruit, interview, select, hire train, coach, and counsel Business Office Personnel.
Monitor and ensure Sarbanes Oxley (SOX) Key Controls are in place at each campus and report any issues to campus or home office leadership for remediation.
Other duties as assigned.
Qualifications
Education: Associate Degree
Experience: 5-8 years
Licenses and Certifications
Bachelors degree preferred.
Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.
LOCATION
US-OH-
Central Ohio
OH
Benefits
Competitive salaries and weekly pay
401(k) Company Match
Mental Health Support Program
Student Loan Repayment and Tuition Reimbursement
Health, vision, dental & life insurance kick in on the first of the month after your start date
First time homebuyers' program
HSA/FSA
And so much more!
TEXT A RECRUITER
Lauren **************
LIFE AT TRILOGY
Careers close to home and your heart
Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.
About Trilogy Health Services
As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.
Administrative Assistant/Data Entry
Front desk associate job in Addison, IL
We are looking for a detail-oriented individual to join our team. This role involves regular data entry tasks, including entering recipes, production numbers, and other information into Excel spreadsheets. Familiarity with Microsoft Word is also required to assist with creating and updating spec sheets.
Requirements:
Proficiency in Excel and Microsoft Office
Ability to accurately enter and manage data
Willingness to assist with additional tasks as needed
Strong communication skills (bilingual is a plus)
We are seeking someone organized, reliable, and ready to contribute to a dynamic team environment.
About Trova Advisory Group
Trova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across various sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary placements, temp-to-hire options, and direct hire services. With a keen understanding of the dynamic demands of today's workforce landscape, we pride ourselves on providing top-tier talent solutions that empower organizations to thrive and succeed in a competitive market environment.
Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status.
We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at *****************. Include the nature of your request and your contact information, and we will be happy to assist you.
Trova Advisory Group offers a comprehensive benefits package offering Medical, and Dental benefit options to all eligible employees.
AdmissionsReceptionist PRN
Front desk associate job in Sullivan, IN
QUALIFICATIONS
Education
High school diploma or GED
Reading and writing skills required
Experience/Skills
One year experience in admitting office with switchboard/communications system
Knowledge of admitting/business office/health care environment
Can correctly type 30 words per minute
Computer literate
Data entry experience
Committed to “cross training” philosophy for all assigned tasks
Committed to customer satisfaction in responding to all patient/customer inquiries (internal customers)
Works well with stress from patient dissatisfaction with registration process
Ability to use office equipment
Works independently with little supervision
Ability to work under pressure with time constraints
Ability to concentrate
Required Licenses/Certifications
N/A
Working Conditions
Clean, well-lit working environment
ROUTINE RESPONSIBILITIES
Registration
Registers patients effectively through Meditech
Understands Meditech functionality and registers different account types accurately
Understands pre-registration for prior date of service process
Finance/Insurance
Ensures appropriate steps have been taken prior to completing registration process
Completes registration process ensuring:
Pre-certification is completed
Appropriate consents are signed
Adherence to medical compliance for Medicare patients
Self-pay policy is followed
Completes HPE applications when appropriate
Schedules financial navigation appointments as needed
Collects payments for services rendered as needed
Collects payments from patients paying previous bills
Keeps account of petty cash per each shift
Behavioral/HIPPA Standards
Interacts professionally with patients, visitors, vendors, and volunteers
Assists guests
Maintains confidentiality of guests, patients, and all SCCH employees
Displays professionalism and courtesy with peers
Reporting/Switchboard
Completes appropriate daily logs and files paperwork accordingly
Completes checklists for each shift
Answers and logs phone calls as needed per department policy
Pages on-call staff as needed per department policy
Announces Safety Briefing Meetings and 2:00pm Quiet Time.
Auto-ApplyFront Desk Receptionist (Boylan Tennis Center)
Front desk associate job in Rockford, IL
Reports To: Tennis Center Manager / Director of Tennis Employment Type: Part-Time
The Front Desk Receptionist is the first point of contact for members, guests, and visitors at the tennis center. This role is essential for creating a welcoming environment, providing excellent customer service, managing court reservations, and supporting the smooth operation of day-to-day activities at the club.
Key Responsibilities
Customer Service & Front Desk Operations
Greet members and guests with professionalism and a friendly attitude.
Answer phone calls, emails, and in-person inquiries about programs, lessons, and events.
Provide information about membership, programming, and upcoming events.
Check in players for lessons, clinics, and events.
Scheduling & Reservations
Manage court reservations and event bookings through CourtReserve (or similar club management software).
Assist with program registration and event sign-ups.
Handle cancellations, waitlists, and schedule changes.
Administrative Support
Process payments for lessons, events, and merchandise sales.
Keep front desk area clean, organized, and stocked with needed supplies.
Assist with event preparation (printing draws, creating check-in lists, preparing welcome materials).
Communicate with coaches and staff to ensure smooth daily operations.
Marketing & Communication
Share club updates and event details with members in person or over the phone.
Help send reminders and updates about programs, events, and closures using club systems (email, text, or social media if applicable).
Requirements Qualifications
Strong customer service skills and a friendly, professional demeanor.
Experience with scheduling software (CourtReserve or similar) is a plus but not required - training provided.
Excellent communication and organizational skills.
Comfortable multitasking in a busy environment.
Basic computer skills (email, scheduling systems, POS systems).
Knowledge or interest in tennis is helpful but not required.
AdmissionsReceptionist PRN
Front desk associate job in Sullivan, IN
QUALIFICATIONS
Education
High school diploma or GED
Reading and writing skills required
Experience/Skills
One year experience in admitting office with switchboard/communications system
Knowledge of admitting/business office/health care environment
Can correctly type 30 words per minute
Computer literate
Data entry experience
Committed to “cross training” philosophy for all assigned tasks
Committed to customer satisfaction in responding to all patient/customer inquiries (internal customers)
Works well with stress from patient dissatisfaction with registration process
Ability to use office equipment
Works independently with little supervision
Ability to work under pressure with time constraints
Ability to concentrate
Required Licenses/Certifications
N/A
Working Conditions
Clean, well-lit working environment
ROUTINE RESPONSIBILITIES
Registration
Registers patients effectively through Meditech
Understands Meditech functionality and registers different account types accurately
Understands pre-registration for prior date of service process
Finance/Insurance
Ensures appropriate steps have been taken prior to completing registration process
Completes registration process ensuring:
Pre-certification is completed
Appropriate consents are signed
Adherence to medical compliance for Medicare patients
Self-pay policy is followed
Completes HPE applications when appropriate
Schedules financial navigation appointments as needed
Collects payments for services rendered as needed
Collects payments from patients paying previous bills
Keeps account of petty cash per each shift
Behavioral/HIPPA Standards
Interacts professionally with patients, visitors, vendors, and volunteers
Assists guests
Maintains confidentiality of guests, patients, and all SCCH employees
Displays professionalism and courtesy with peers
Reporting/Switchboard
Completes appropriate daily logs and files paperwork accordingly
Completes checklists for each shift
Answers and logs phone calls as needed per department policy
Pages on-call staff as needed per department policy
Announces Safety Briefing Meetings and 2:00pm Quiet Time.
Auto-ApplyFront Desk Agent
Front desk associate job in East Saint Louis, IL
The Front Desk Clerk is responsible for effectively managing incoming calls and transferring calls to appropriate departments when needed. This position will serve as liaison between the guests and every department at DraftKings at Casino Queen. When needed the Front Desk Clerk will assist the front desk with guest check-in and check-out, auditing and posting of daily transactions, reconciling accounts, and respond to all guest requests. Your duties include but are not limited to, effectively communicate with team members regarding operational tasks/events, answering phones in a courteous and timely manner, create and update reservations for Hotel and RV Park, review guest payments, deliver exceptional customer service to our internal and external guests, etc.
ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)
Participate regularly in departmental and company meetings
Greet guests immediately with a friendly and sincere welcome.
Answer phones within 3 rings while following the company phone script.
Accurately take messages for guest and initiate actions as needed.
Accurately check guests in and out of the hotel and RV park by following company procedure standards.
Ensure proper ID and a form of payment is obtained during guest check in.
Select a room in accordance with hotel availability and guests' request.
Create and update guest reservations upon request based on hotel and RV park availability.
Ensure to complete daily reports, audit and checklists in a timely manner.
Conduct wake up calls and schedule as needed
Send and receive faxes.
Complete a daily bucket check.
Assist with guest service calls, requests, and complaints by directing them to Hotel leadership or other departments as needed.
Must be friendly and courteous at all times
Able to satisfactorily complete assignable work tasks requested by the departmental leaders
Must proactively prioritize needs and effectively manage resources
Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
Ensure customer service standards are met and retained
Be able to complete group check-ins and billing in a timely manner.
Other duties as assigned
QUALIFICATIONS
1 years of Hotel Front Desk experience, required
High School Diploma/GED, required
Must be able to work Weekends and Holidays
Able to effectively communicate in English via verbal and written
Must be able to obtain and maintain an Illinois Gaming License
APPEARANCE AND GROOMING
All DraftKings at Casino Queen team members are required to comply with all appearance and grooming standards outlined in the DraftKings at Casino Queen General Rules, Procedures and Policy Handbook and the DKCQ Look Book.
WORKING ENVIRONMENT & PHYSICAL EFFORTS
The hospitality industry is a 24 Hour 365-day operation.
This position will primarily be indoor under controlled temperatures.
Occasional exposure to outdoor climates
Occasional: standing, walking, and lifting up to 25 pounds
Frequent: sitting, kneeling, reaching, pulling, pushing, and with repetitive movement of fingers, legs, arms, and hands
Speech and Vision abilities are required
Auto-ApplyFront Desk Agent
Front desk associate job in Champaign, IL
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs.
Duties & Responsibilities:
Greet and check-in guests in a friendly manner
Assist in taking reservations, pre-registrations, and room blocking
Assist large groups upon arrival
Assist guests in finding dining, shopping, and other "hidden gems" nearby
Be the first to handle and resolve guest issues
Process payments according to procedure
Upsell additional facilities and services
Performs all check-out tasks
Ensure all cash, checks, and credit card balances at the end of each shift
Answer questions and address guest needs and requests
Communicate internally with other departments when necessary to resolve a guest concern or request
Additional tasks may be assigned at any given time
Requirements
Qualifications:
High school Diploma or equivalent
Credit Card handling experience preferred
Hotel Front Desk experience preferred
Experience with hotel reservations software preferred
Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction
Positive, upbeat demeanor
Excellent written and verbal communication and organizational skills
Team-oriented
Ability to stand for 8 hours at a time
Ability to lift 20 lbs. on occasion
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Front Desk Optometrist s Tech FT Terre Haute, IN #298
Front desk associate job in Terre Haute, IN
Front Desk Associate (Optometrist s Technician) Full Time
Company Overview: 30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We re not like everyone else with local labs in stores, eye exams, and same-day delivery on glasses our customers never miss a moment. Now, you can join one of the nation s top optical retailers and help improve lives by helping people see better.
Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.
: The Dr's Tech, also known as an Optometrist Technician or Optical Technician, will primarily assist under the store Doctor. The general responsibilities of this position are to service all customers who enter the Doctor s office and assist them with the delivery of exam services as well as the purchase of contact lenses. This person is responsible for maintaining company standards while: answering the telephone, greeting patients, performing the pre-test , selling contact lenses, communicating Eyemart s specials and everyday low prices, meeting sales goals, data entry into the computer, following A/R procedures, performing I & R (insertion and removal) training, ordering and dispensing contact lenses, troubleshooting customer complaints, filing, and reporting as necessary. The Dr s Tech is also responsible for performing any related work as directed by a Manager or Doctor.
Responsibilities:
Customer Service: Provide exceptional customer service to all patients.
Sales and Promotions: Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges.
Transaction Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system.
Administrative Tasks: Perform other administrative tasks as assigned.
Insurance Claims: Process insurance claims efficiently.
Product Knowledge: Maintain up-to-date knowledge of products.
Patient Files: Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
Data Entry: Input customer information into the computer system accurately.
Patient Assessment: Assess and interpret patient s needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings).
Patient Sign-In: Sign-in patients. Call and clearly document any insurance eligibility information before any services are provided. Make and maintain patients charts per local Doctor specifications. File patient charts daily.
Pre-Test Procedures: Perform a thorough pre-test as directed by the local Doctor. For example: NCT, auto-refraction, auto-keratometry, color test, brief medical history, visual acuity, load phoropter, etc. Follow the local pathogen control policy as set by the local Doctor.
Contact Lens Orders: Order and receive contact lenses. Call customers daily for pick-up, job status, and any special order or production delays. Deliver contact lenses to patients. Assist with inventory control, for example, receiving stock, maintaining the merchandising, monthly inventory, and loss prevention.
Requirements:
High School Diploma or GED.
Experience working in retail, customer service, or sales.
Experience working in the optical industry is preferred but not required. We are willing to train.
Benefits:
Health Insurance
Vision Insurance
Dental Insurance
Matching 401k
Short-Term and Long-Term Disability
Life Insurance
Fully paid benefits to maintain licensing requirements and opportunities for advancement
At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.
If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, submit your resume today! Eyemart Express is where your career takes off.
This posting provides an overview of the role. A full job description will be provided upon hire.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Front Desk Agent
Front desk associate job in Chicago, IL
**MUST HAVE PREVIOUS DENTAL EXPERIENCE**
We are looking for a qualified full-time Front Desk to act as the first point of contact for patients in our Dental office! The right applicant will have experience greeting patients, verifying insurance and personal information, answering questions and directing patients until they are met by the Dental Assistant. Front Desk is responsible for general administrative tasks associated with the efficient running of the office.
Responsibilities
Greet patients and check guests in according to established office protocols and verify and update patient information
Move patients through appointments as scheduled and schedule appointments ensuring patients are attended to on time
Collect payments from patients at time of treatment and Inform patients of financial treatment plan options
Manage inbound and outbound calls in a timely manner
Requirements
Previous administrative work in a dental office is required
Positive attitude and enthusiasm for the workday
Excellent customer service skills with an outgoing, people friendly personality
The ideal applicant will display and demonstrate excellent communication skills with staff and patients
Desire to learn new skills and expand your potential
Schedule is Monday - Saturday, with one day off
Compensation Package and Benefits
Compensation will be comprised of a base salary that is commensurate with experience
Full Medical Insurance with BCBS, employer pays on average 66% of premium!
Dental/Vision
Short Term and Long Term Disability Coverage
Life Insurance
401(k) with matching
Flexible Spending account
and more!
Job Type: Full-Time
Company Overview
United Dental Partners is a very fast-growing Dental Support Organization (DSO) serving multi-specialty dental practices in Chicago and Northwest Indiana. The multi-specialty dental groups we serve collectively care for children and adults and offer general, pediatric, orthodontic and oral surgery care.
We work in an energetic environment with phenomenal people who love providing fantastic care for patients and know that our ability to provide consistently great care is underpinned by the personalities and values of the people we hire.
Job Type: Full-time
Auto-ApplyFront Desk Dental Receptionist ** We Help Train New Staff**
Front desk associate job in Chicago, IL
Are you ready to kick start a career in a professional, welcoming environment? We're hiring a Front Desk Dental Receptionist at our office and no experience is required! Whether you're new to the dental field or looking for a fresh start, we'll provide all the training and tools you need to succeed.
This is a perfect opportunity for someone who's organized, friendly, and excited to be part of a team that values growth, teamwork, and exceptional care.
Why Join Us:
Full-time position with consistent hours and supportive team culture
No experience needed - we provide complete training!
Clear growth opportunities in a respected healthcare organization
Prime downtown location with easy access to public transit
Bonus opportunities based on your performance and contributions
A friendly, inclusive workplace that invests in your success
Benefits:
Paid Time Off
Paid Holidays
Health Insurance
401(k) with Employer Match
Employee Discounts on Dental Services
On-the-job training and development
Bonus incentives
What You'll Do:
Greet and check in patients with professionalism and warmth.
Manage phone calls, appointment scheduling, and daily front desk flow.
Assist in presenting treatment plans and financial options.
Help organize records and support smooth office operations.
What We're Looking For:
Friendly, dependable, and eager to learn
Strong communication and customer service skills
Comfortable with technology (we train on all systems)
Detail-oriented and team-driven
Bilingual skills are a plus, but not required
Ready to take the first step toward a rewarding healthcare career? Don't forget to visit our office website! **************
Auto-ApplyFront Desk Receptionist (Blue Island)
Front desk associate job in Blue Island, IL
Job Description
The Role: Dental Dreams LLC in Blue Island, IL is now hiring Bilingual Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish)
Customer Service experience
Dentrix, and/or Eaglesoft
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Front Desk Agent Guest Service
Front desk associate job in Jeffersonville, IN
Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. Benefits
Competitive Pay
Paid Time Off
Employee Rate Discounts for Hotel Stays
Team Work Environment
Opportunities for Growth
Responsibilities
Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer
Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area's attractions
Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel's scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential
Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately
Resolve issues such as location changes, providing additional room amenities and credit issues
Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc.
Performs miscellaneous job-related duties as assigned
Requirements and Qualifications
Regular attendance is essential
May be required to work varying schedules and holidays
Required to fully comply with the hotel's rules and regulations
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities
Requires continual standing and movement throughout front office area
Periods of standing exceeding 50% of work shift are required
Maintain a well-groomed and professional appearance
About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyFront Desk Team Member
Front desk associate job in Chicago, IL
Job Description
Our Front Desk team has an exciting opportunity for you to be on the front lines of our growing company. If you are outgoing, attentive, and enjoy being a part of a dynamic workplace, we would love to have you work with our front desk team.
About us:
Lakeshore Sport & Fitness is Chicago's #1 destination for sport, fitness, and fun. We are a diverse community of like-minded people who participate in social, instructional, and competitive sporting activities; and who seek to improve and enhance our quality of life through wellness.
As a Front Desk Team Member, you will be responsible for delivering thoughtful customer service to members and guests:
Responsibilities:
Greet members, check them in, while anticipating and exceeding their needs.
Control guest access and uphold club access and security policies.
Field membership questions, facilitate conversation, and relay member feedback to management.
Be an expert in our CRM processes and its usage.
Enter classes or services for members on provider schedules, track equipment rentals, and charge for retail items.
Process member agreements or guest waivers via email or CRM.
Assist management in various administration tasks pertaining to member services.
Qualifications:
Six months of experience in a customer service environment.
Competency in Microsoft Suite, especially Outlook and Excel.
Experience in the sport & fitness industry is a big plus.
What we provide:
Free club membership if you work at least 2 shifts a week
One-on-one training to ensure that you have practice with processes and information about policies before you are scheduled for solo shifts.
A supportive work environment with consistent access to management for questions and feedback.
50% off club services (massages, PT sessions, etc.)
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Receptionist
Front desk associate job in Robinson, IL
Job Description
Receptionist
Department: Consulting
Reports To: Director- Consulting
Direct Reports: None
FLSA Classification: Non-Exempt
The receptionist is responsible for providing outstanding customer service to meet the communication needs of the patient, family, clinic and medical staff by performing assigned clerical duties. The receptionist provides indirect patient care in the office/clinic setting by greeting and registering patients, verifying and inputting patient demographics/insurance information and assisting in billing and collections procedures. Supports the clinic team by updating and organization information including clinic schedules, requested reports and interoffice communication. This position will also provide administrative support to include processing and organizing documents, scanning and filing, responding to staff requests and conducting follow up phone calls as needed to support department goals.
General Duties, Tasks and Responsibilities
Serves as first contact for patients, families and visitors; greets all visitors and answers telephone in a courteous, timely and professional manner; takes accurate messages and directs calls to appropriate staff members in a timely manner; exercises independent judgment when handling routine matters or making appropriate referrals.
Reviews patient accounts prior to appointments to ensure forms are current and scanned in to EMR; verifies patient demographics at each visit; provides appropriate paperwork to new patients; ensures forms are accurately completed.
Collects payments and/or forwards appropriately; applies discounts as applicable; refers patients to the billing office for payment arrangements as needed, prepares receipts and posts appropriately; completes day end procedures within approved time frames.
Creates claims accurately and timely; stays up to date regarding knowledge of coding and medical terminology.
Confirms patient appointments by phone 48 hours prior to scheduled appointments; adheres to scheduling template guidelines when scheduling new and return appointments; schedules are kept current; documents no show, reschedule and or cancelled appointments; creates telephone encounters as needed and directs calls to the appropriate staff for triage.
Ensures fax in-box is kept current; reviews systems daily to confirm all documents and test results are linked to the correct patient accounts; releases medical records appropriately per policy; organizes all paperwork and filing as appropriate; ensures documentation is legible and complete.
Retrieves and manages incoming mail; addresses and mails outgoing correspondence in a timely and legible manner.
Creates and maintains accurate filing system that ensures quick retrieval of information; files materials appropriately in a timely manner; maintains medical record files; ensures physician signatures are obtained on doctor's orders within required time.
Orders, stocks and maintains appropriate level of supplies including routine supplies and equipment as well as special purchase requests.
Reviews supply order invoices for accounts payable.
Maintains confidentiality of all department data and activities.
Complies with all established safety procedures to ensure a safe environment for patients, visitors and staff.
Participates in performance improvement activities.
Performs other duties as assigned.
Education Requirements
High School diploma / Equivalent Required
Associate's Degree in related field Preferred
Experience Requirements
Office / Clerical setting minimum 2 years Preferred
Computer Skills
Strong computer skills including Microsoft Word, Excel and Outlook
Additional Skills
Excellent written and verbal communication skills, be professional, polished and articulate well
Strong teamwork skills with the ability to communicate and work with various personalities, styles and levels of management
Ability to work independently, prioritize and complete tasks in a timely manner