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Front desk associate jobs in Wilmington, NC

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Front Desk Associate
Front Desk Agent
Receptionist
Veterinary Receptionist
Front Desk Coordinator
Office Receptionist
Front Desk Receptionist
Front Desk Clerk
Front Desk Host
Front Desk Secretary
  • Front Desk Agent

    Home 2 Suites

    Front desk associate job in Wilmington, NC

    Benefits: Employee of the Month bonus DailyPay - Coming Soon Dental insurance Employee discounts Paid time off Vision insurance As a Front Desk Agent at Home2 Suites - Wilmington Medical Park, you will be the first point of contact for our guests, responsible for providing exceptional customer service and ensuring a seamless check-in and check-out process. Your role will involve managing reservations, handling guest inquiries, and addressing any issues to enhance the overall guest experience. We are looking for a friendly, detail-oriented individual with excellent communication skills and a passion for hospitality. **This position will primarily work afternoon/evening shifts** Key Responsibilities: Guest Check-In and Check-Out: Greet guests warmly upon arrival and assist with the check-in process, including verifying reservations and providing room keys. Handle check-out procedures, including processing payments, reviewing guest accounts, and addressing any final requests or concerns. Reservation Management: Manage room reservations, including booking, modifying, and canceling reservations as needed. Assist with room assignments and ensure that guests are accommodated according to their preferences and needs. Guest Services: Address and resolve guest inquiries, requests, and complaints in a timely and professional manner. Provide information about the hotel's amenities, local attractions, and dining options to enhance the guest experience. Administrative Tasks: Maintain accurate records of guest information, reservations, and billing. Process and file guest registration cards and other documentation as required. Handle phone calls, emails, and other correspondence related to guest services and reservations. Collaboration: Work closely with housekeeping and maintenance departments to ensure that guest requests and needs are met promptly. Communicate any special guest requests or issues to relevant departments to facilitate a seamless guest experience. Security and Safety: Monitor the hotel's security systems and report any unusual activities or safety concerns to management. Ensure that guests' personal information and privacy are protected at all times. Problem-Solving: Handle guest complaints and issues with empathy and efficiency, striving to resolve problems and ensure guest satisfaction. Make decisions and take action to address any unexpected situations or emergencies Qualifications: High school diploma or equivalent required; additional education or training in hospitality or customer service is a plus. Previous experience in a front desk or customer service role preferred but not required. Excellent communication and interpersonal skills with a friendly and professional demeanor. Strong organizational and multitasking abilities. Proficiency in computer systems and hotel management software. Ability to work efficiently under pressure and handle a variety of tasks simultaneously. Flexibility to work various shifts, including evenings, weekends, and holidays. Join us and be a key player in delivering outstanding hospitality and creating memorable experiences for our guests. We look forward to hearing from you! Compensation: $14.00 - $16.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $14-16 hourly Auto-Apply 60d+ ago
  • Front Desk Clerk

    Daly Seven 4.1company rating

    Front desk associate job in Wilmington, NC

    Front Desk Associate The for this position is only a general summary of the duties a desk clerk is to perform. Other duties, which are not listed, may be required from time to time. General Job Description Be ready to begin work at the specified time and remain at assigned post for extended periods of time unless redirected by management. Greet guests; check them in and out with friendliness, speed and accuracy. Acknowledge and greet everyone who enters and leaves the facility. Maintain all paper work as required by your shift. Initial and date when applicable Check registration cards for completeness, accuracy, and legibility Maintain accuracy in handling cash. Responsible for cash drawer and balancing shift report. Know how to handle money and make change correctly Operate switchboard and transfer calls as required by shift. Take guest messages with accuracy. Always note time and date of message as well as the caller's name. Turn on message light to ensure guest receives message if message center not working Keep all business confidential on and off duty Know room rates, locations, and furnishings of all rooms Know physical make-up of building - interior and exterior Be ready and willing to show prospective guests a room when the manager or other staff is in the hotel to cover the desk. If desk clerk is alone, give key to prospective guest to view the room Lock and secure the desk area at any time when required to leave the desk area. Do all daily reports, statements, correspondence, etc., as dictated by your manager Set wake-up calls as dictated by your shift and write time on the wake-up sheet if applicable Promote membership in the franchise's membership club Help secure lodging for guest by referrals when hotel is full Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions. Be polite and present a friendly and caring image Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property. Check credit cards and guaranteed reservations for validity and acceptability Know status of reservations on a daily and future basis Be able to handle guest complaints Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility. Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights. Prepare room status reports and maid sheets when working night shift and coordinate with the manager on the day shift for accurate availability Each shift must keep lobby and office area clean at all times Know the computer operations including procedures for shut down when necessary\Desk clerks should know how to set up and maintain continental breakfast as well as how to make coffee properly Know the location of the ADA box and how to use it Complete Call Back Sheet and file Complete Room Availability form Complete Comment Log for your shift Complete Shift Verification Form Know that computer equipment may not be used for personal use Cell Phones and other types Social Media are not to be used during work time Desk Clerk must be able to lift 30 pounds, stand for long periods of time, bend, stoop, and go up and down stairs. Employee is required to seek assistance if unable to lift or move an item over 30 pounds. All other duties as assigned
    $24k-28k yearly est. 53d ago
  • Front Desk Agent

    Home 2 Suites-Wilmington Medical Park

    Front desk associate job in Wilmington, NC

    Job DescriptionBenefits: Employee of the Month bonus DailyPay - Coming Soon Dental insurance Employee discounts Paid time off Vision insurance As a Front Desk Agent at Home2 Suites - Wilmington Medical Park, you will be the first point of contact for our guests, responsible for providing exceptional customer service and ensuring a seamless check-in and check-out process. Your role will involve managing reservations, handling guest inquiries, and addressing any issues to enhance the overall guest experience. We are looking for a friendly, detail-oriented individual with excellent communication skills and a passion for hospitality. **This position will primarily work afternoon/evening shifts** Key Responsibilities: Guest Check-In and Check-Out: Greet guests warmly upon arrival and assist with the check-in process, including verifying reservations and providing room keys. Handle check-out procedures, including processing payments, reviewing guest accounts, and addressing any final requests or concerns. Reservation Management: Manage room reservations, including booking, modifying, and canceling reservations as needed. Assist with room assignments and ensure that guests are accommodated according to their preferences and needs. Guest Services: Address and resolve guest inquiries, requests, and complaints in a timely and professional manner. Provide information about the hotels amenities, local attractions, and dining options to enhance the guest experience. Administrative Tasks: Maintain accurate records of guest information, reservations, and billing. Process and file guest registration cards and other documentation as required. Handle phone calls, emails, and other correspondence related to guest services and reservations. Collaboration: Work closely with housekeeping and maintenance departments to ensure that guest requests and needs are met promptly. Communicate any special guest requests or issues to relevant departments to facilitate a seamless guest experience. Security and Safety: Monitor the hotels security systems and report any unusual activities or safety concerns to management. Ensure that guests personal information and privacy are protected at all times. Problem-Solving: Handle guest complaints and issues with empathy and efficiency, striving to resolve problems and ensure guest satisfaction. Make decisions and take action to address any unexpected situations or emergencies Qualifications: High school diploma or equivalent required; additional education or training in hospitality or customer service is a plus. Previous experience in a front desk or customer service role preferred but not required. Excellent communication and interpersonal skills with a friendly and professional demeanor. Strong organizational and multitasking abilities. Proficiency in computer systems and hotel management software. Ability to work efficiently under pressure and handle a variety of tasks simultaneously. Flexibility to work various shifts, including evenings, weekends, and holidays. Join us and be a key player in delivering outstanding hospitality and creating memorable experiences for our guests. We look forward to hearing from you!
    $23k-29k yearly est. 15d ago
  • Front Desk Agent at the Hampton Inn University Area

    Summit Hospitalityorporated

    Front desk associate job in Wilmington, NC

    SUMMIT HOSPITALITY GROUP: FRONT DESK AGENT JOB DESCRIPTION SUMMARY: At Summit Hospitality Group hotels, the Front Desk Agent works directly with the public to Check-In Check-Out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Adheres to all Corporate and Brand Quality Standards. PREREQUISITES/QUALIFIC ATIONS: · Front Desk or Guest Services experience preferred. · Skilled at working under pressure and be able to consistently maintain a pleasant and professional personality when communicating with the public. · High School Diploma or GED equivalent. · Skilled at hotel computer operations for reservations, reports, and guest services. · Able to work a variety of shifts and weekends. · Demonstrated ability to lead by example. DUTIES AND RESPONSIBILITIES: · The expectation of this position requires a 30-40 hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt · Provide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner. · Communicate with other Associates and maintain a professional attitude even in the face of challenges such as an irate guest. · Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily. Anticipate issues before they happen. · Explain at check-in all necessary information for guests' to access Internet and in room entertainment. · Ensure lobby is ready for clients and guests by helping to maintain the area is clean, neat, and free of clutter. Restock brochures, information, and commonly used forms in the front desk area. · Know and be able to provide information about local attractions and restaurants and give directions when asked. · Know and apply all Hotel and Corporate safety and security policies and procedures for guests and fellow Associates. · Attend training sessions as required by your Supervisor. · When available, proactively assist teams during breakfast and social events to provide high quality guest service. · Ensure all guest accounts are posted promptly and correctly at Check-In/Check-Out. · Assist Front Desk/Operations Manager with ordering supplies and coding invoices for payment · Promote the loyalty of the brand and Summit Hospitality Group · Duties are subject to change and additional responsibilities/tasks may be assigned WORK ENVIRONMENT: · Flexible work schedule including nights and weekends · Ability to arrive on time as scheduled · Ability to stand, sit, reach, bend, stretch for extended periods of time · Operate computer and brand equipment for Check-In and Check-Out · Ability to lift 30 lbs. · Fast pace and often under pressure to perform · Team environment requiring patience and high level of communication Benefits: Fulltime Employees · Personal time after 90-days · Insurance benefits after 90-days · Vacation time after 1 year Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.
    $23k-29k yearly est. 60d+ ago
  • Front Desk Dental Patient Coordinator

    Cape Fear Smiles 3.4company rating

    Front desk associate job in Wilmington, NC

    Job Description Are you passionate about health and wellness? Do you love creating a warm, welcoming experience for patients? We're looking for a Front Desk Patient Coordinator with at least 1 year of experience to join our patient-centered, integrative dental practice. At our integrative office, we focus not just on treating cavities, but on helping families prevent them through education, airway-focused care, and whole-body wellness. We need someone who aligns with this mission and can help our patients feel at ease from the moment they walk in. What You'll Do: Greet patients and manage check-in/check-out with warmth and professionalism Answer phones, schedule appointments, verify insurance Maintain a clean, calm, and organized front office environment Support a team that believes oral health is integral to overall health What We're Looking For: Minimum 1 year of front desk experience in a dental office with insurance verification Excellent communication and customer service skills Familiarity with dental software (Open Dental) A proactive, health-conscious team player who loves working with people Why Join Us? Supportive, wellness-focused work environment Meaningful work that makes a real difference in patients' lives Opportunity to grow in a forward-thinking, integrative aligned dental practice Ready to be part of a team that's redefining dental care? Apply now with your resume and a brief note about why you'd be a great fit. Job Type: Full-time - Salary based on experience. Starting at $20 per hour. Benefits: 401(k) matching Flexible schedule Health insurance Paid time off Schedule: 8 hour shift Monday to Friday (Friday's half day) Work Location: In person
    $20 hourly 25d ago
  • Veterinary Receptionist

    Alliance Animal Health 4.3company rating

    Front desk associate job in Wilmington, NC

    Paws & Claws Animal Hospital is a full-service veterinary clinic located in Wilmington, NC that cares for cats and dogs, as well as all kinds of exotic animals and local injured wildlife. The staff members at Paws & Claws Animal Hospital are always professional and courteous, and they strive to deliver the best possible medical, surgical and dental care for all of our highly valued patients. We are totally committed to our clients and to promoting responsible pet ownership, preventative health care and health-related educational opportunities. The veterinarians at Paws & Claws Animal Hospital, Dr. Sam Smith, Dr. Stephen Anderson, Dr. Kelsey Weingartner, and Dr. Katie Alewel all have a combined total of more than four decades of veterinary medical experience, and they have all the knowledge and expertise necessary to give your precious pets the quality medical care they need and deserve! Whether it is your dog, cat, bird, reptile or small mammal that needs us, we will take special care to make sure that your pet's visit is both comforting and effective. We also provide high-class pet boarding facilities for when you are on vacation and need trustworthy care for your pet. To learn more about us visit Paws & Claws Animal Hospital ! Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Receptionist with a minimum of 1-year veterinary experience preferred * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information * We kindly request that applicants do not contact the hospital directly via phone or email regarding this position. All applications and inquiries should be submitted through the designated application portal. We offer our staff: * Comprehensive Benefits for Full Time team (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Holiday Pay * *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full-time employment status vs part-time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
    $23k-28k yearly est. 9d ago
  • Veterinary Receptionist

    Veterinary Practice Partners

    Front desk associate job in Wilmington, NC

    Receptionist - Veterinary Front Desk Salary: $15.00 - $16.50 per hour, determined by the candidate's skills, experience, and qualifications. Schedule: This is a part-time position, averaging 20 hours per week, 2 days per week, and every other Saturday. Skinner Animal Clinic is hiring a part-time Customer Service Professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes. What to Expect As you join our mission, expect to be supported in your work and home life with: Employee pet discount because we know your pets are family, too! 401(k) with a generous company. We invest in your future while you care for our pets today. Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country. Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role. Key Responsibilities: Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured. Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff. Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care. Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail. Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology. Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors. Qualifications: Previous experience in a veterinary office is preferred. Basic knowledge of veterinary terminology and procedures Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy Ability to maintain a calm, professional, and positive demeanor About Skinner Animal Clinic Skinner Animal Clinic is a modern, full-service veterinary hospital offering everything from wellness exams and diagnostics to emergency care and surgical procedures. Our highly skilled team is trained to treat a wide range of conditions, but our focus is always on preventative care-because we believe it's better to maintain good health than treat illness after it develops. We also take pride in educating our clients, empowering them to practice preventative care at home. Beyond exceptional medicine, we're dedicated to creating a warm and welcoming environment where pets feel safe and cared for, and clients feel confident and supported. At Skinner Animal Clinic, your four-legged family members are treated like our own.
    $15-16.5 hourly Auto-Apply 57d ago
  • Receptionist

    Cornelia Nixon Davis, Inc.

    Front desk associate job in Wilmington, NC

    Job DescriptionDescription: BASIC PURPOSE: To operate telephone switchboard, direct calls appropriately and take messages. To greet visitors, determine nature of their business and to provide appropriate information. Provides general office support with a variety of clerical activities and related tasks. This position will include evening and weekend hours! MAJOR WORK ACTIVITIES: Operates telephone switchboard; directs calls to appropriate destination, takes messages and distributes messages via voicemail or written. Greets and directs visitors and residents, answers questions to the best of his/her ability. Greets new applicants and distributes applications. Handles all incoming and outgoing mail for entire facility. Follows reception area procedures during fire alarms. Fills administration area copiers and fax machine with copy paper. Performs clerical duties including making copies as needed. Responsible for front desk petty cash box and resident fund. Performs other duties and responsibilities as assigned. Requirements: KNOWLEDGE, SKILLS AND WORKING CONDITIONS: Must have excellent communication and strong organizational skills Must be able to read and write. Must be able to operate telephone equipment, copiers and fax machine. Ability to work independently on assigned task as well as to accept direction on given assignments. Physical exertion such as standing, stooping, lifting, pushing, carrying and bending required no more than 20% of the time. Minimal exposure to infectious disease. Physical job demands may be subject to possible modifications to reasonably accommodate individuals with disabilities. MINIMUM QUALIFICATIONS: Education: High School Diploma or equivalent Experience: Experience preferred An equivalent combination of education and experience may be considered.
    $23k-30k yearly est. 9d ago
  • Front Desk/Host

    Daveandbusters

    Front desk associate job in Wilmington, NC

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc. Reviews the cleanliness and organization of the Front Desk and Host station. Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager Conducts merchandise inventory during and after shift, if applicable. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Notifies Manager of any Guest that is perceived to be unhappy. Assists other Team Members as needed or as business dictates Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary. Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed. Manages wait times and communicates information as needed to Guests, Team Members, and Managers. Delivers silverware as Guests are seated. Makes timely and accurate calculations of bill transactions. Greets and assists Guests efficiently and with a smile while processing transactions. Is responsible for the reconciliation of any monies from their banks. Completes “To Go” order transactions for Guests and ensures accuracy. Sells merchandise from the Front Desk, if applicable. Must be friendly and able to smile frequently. Restaurant, retail, or cashier experience preferred, but not required. Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B. Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times. Must demonstrate ability to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests. Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, and stoop frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12 per hour Salary Range: 0 - 0 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-12 hourly Auto-Apply 60d+ ago
  • Front Office

    Clearstream

    Front desk associate job in Wilmington, NC

    We are looking for someone reliable to fill our admin coordinator position. Person will be responsible for making follow up calls and scheduling appointments for our service department. They should be computer savy. Experience with Excel and Word is a plus. Hours are full time and flexible with weekends off.
    $26k-33k yearly est. 60d+ ago
  • Front Desk Specialist

    Accomplish Health Services, LL

    Front desk associate job in Wilmington, NC

    Accomplish Health is a digital obesity medicine clinic providing science based, stigma free care. Wellness is a human right so we've created a person-centric model that expands access to and efficacy of treatment for metabolic conditions like obesity and diabetes. Our mission is to help our patients achieve sustainable metabolic health, weight loss and wellness. Our clinical model leverages pharmacotherapy (prescription drugs), nutrition therapy, health coaching, and connected devices (i.e. scales, blood pressure cuffs) in a completely virtual care environment. We're building patient experiences that make it simple for them to get treatment and build sustainable, measurable healthy habits that lead to long term wellness. We're also creating clinical tools that help providers personalize the experience for each patient and maximize the affordability and accessibility of the care each patient needs. We are a data-centric, objective focused, collaborative, and iterative culture where feedback and open communication are encouraged. We are looking for talented and passionate people to join our team and be part of working towards our mission. The Front Desk Specialist role is a mix of operations, clinical support, data analytics, internal strategy and business planning, all of which are vital to the success of Accomplish Health. This opportunity is perfect for an energetic self-starter who wants to join a fast-growing and become an instrumental part of the team. Key Responsibilities: Front Desk Duties: Communicate with patients via phone, email and portal to prepare them for virtual visits Manage appointment scheduling, confirmations and cancellations Verify insurance and patient eligibility in advance of appointments Collect and process copayments or outstanding balances through secure payment portals Maintain accurate and up-to-date electronic medical records (EMR) Triage messages, route calls, and coordinate follow-up communication Ensure patients have necessary access links, log-in instructions, and tech support if needed Monitor virtual waiting rooms and ensure timely patient flow Clinical Duties: Conduct pre/post visit screenings including reviewing patient history, medications, and symptoms Document patient intake and clinical notes accurately in the EMR Provide patient education and instructions after visits (via phone, email, or secure messaging) Follow up on lab orders, imaging referrals, and prescription refill requests Communicate care plans or results under provider direction Support remote workflows for documentation, quality assurance, and virtual care protocols Your Experience & Skills: Bachelor's degree in related field Prior experience in the Healthcare industry preferred Ability to show empathy and passion for outstanding customer service Excellent verbal and written communication skills Exceptional problem solving and critical thinking skills Compensation, Benefits, Resources Competitive compensation (combination of salary and equity) Health, Vision and Dental insurance coverage Life and AD&D insurance Attractive benefits including health, Access to mentorship opportunities with management, investors, and advisors Who we are: We are a remote-first, progressive, and technology focused workplace We are a mission-driven organization made up of veteran entrepreneurs and healthcare professionals passionate about treating obesity and other metabolic conditions Our investors are top venture capitalists and entrepreneurs who have backed or founded unicorns like Zocdoc, Grove, Ginkgo Bioworks, Sweetgreen, Udemy, Clover Health, ASAPP and Moat Accomplish Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We care about the well being and growth of our patients, employees, and community
    $26k-33k yearly est. 60d+ ago
  • Veterinary Receptionist

    Paws and Claws Animal Hospital

    Front desk associate job in Wilmington, NC

    Paws & Claws Animal Hospital is a full-service veterinary clinic located in Wilmington, NC that cares for cats and dogs, as well as all kinds of exotic animals and local injured wildlife. The staff members at Paws & Claws Animal Hospital are always professional and courteous, and they strive to deliver the best possible medical, surgical and dental care for all of our highly valued patients. We are totally committed to our clients and to promoting responsible pet ownership, preventative health care and health-related educational opportunities. The veterinarians at Paws & Claws Animal Hospital, Dr. Sam Smith, Dr. Stephen Anderson, Dr. Kelsey Weingartner, and Dr. Katie Alewel all have a combined total of more than four decades of veterinary medical experience, and they have all the knowledge and expertise necessary to give your precious pets the quality medical care they need and deserve! Whether it is your dog, cat, bird, reptile or small mammal that needs us, we will take special care to make sure that your pet's visit is both comforting and effective. We also provide high-class pet boarding facilities for when you are on vacation and need trustworthy care for your pet. To learn more about us visit Paws & Claws Animal Hospital ! Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: Experienced Receptionist with a minimum of 1-year veterinary experience preferred Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator Highly organized and possess computer skills Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information *We kindly request that applicants do not contact the hospital directly via phone or email regarding this position. All applications and inquiries should be submitted through the designated application portal. We offer our staff: Comprehensive Benefits for Full Time team (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Assistance Program Access to a CVA/CVT/CVPM Partnership through Penn Foster Career Development Opportunities Referral Bonus Program for most positions! Holiday Pay *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. *Note - some benefits may only be available to or vary slightly for full-time employment status vs part-time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
    $24k-29k yearly est. 9d ago
  • Dental Office Receptionist

    Cherubini Orthodontics

    Front desk associate job in Hampstead, NC

    Cherubini Orthodontics in Hampstead, NC is looking to hire a full-time Dental Office Receptionist. Are you a people person who is comfortable talking on the phone? Can you provide world-class customer service? Would you like to work for a company that offers various growth opportunities? Do you want a position that gives you a three-day weekend every weekend? If so, please read on! This administrative position earns a competitive wage of up to $15/hour. We provide excellent benefits, including vision insurance, a 401(k) with a company match, paid time off (PTO), an incentive bonus, company-provided uniforms, and free orthodontic treatment after two years of qualified working performance. If this sounds like the right front desk opportunity for you to flex your customer service and phone skills, apply today! ABOUT CHERUBINI ORTHODONTICS Our award-winning practice has a modest, boutique style that is family-oriented, friendly, and fun! We incorporate the most modern technologies into our state-of-the-art practice like digital radiographs, Invisalign clear aligners, and the latest software and technological advances in orthodontics. We are able to offer these amenities at a reasonable price because treating our patients like family is our top priority! Our team brings sunshine into our patients' lives and smiles to their faces. Their caring service is one of the reasons our practice has received the "America's Top Dentists" award for the last 13 years. Our employees love our friendly, family-like atmosphere and the excellent benefits we provide. We also support our employees in their desires to learn and grow by offering on-the-job training and opportunities for advancement. We hope you will join our fantastic team! A DAY IN THE LIFE OF A DENTAL OFFICE RECEPTIONIST In this administrative position, you are vital to the creation of a positive experience for our patients! You welcome each guest and check them in for their appointments, ensuring that all necessary paperwork is filled out properly. Highly organized, you coordinate all new patient intake information, accurately inputting it into our system. When patients call, you answer the phone cheerfully, answering questions, collecting information, and scheduling appointments with ease. Additionally, you assist with a variety of other administrative duties, keeping our files in order and our front desk running smoothly. You love helping to provide our patients with excellent dental care! QUALIFICATIONS FOR A DENTAL OFFICE RECEPTIONIST Customer service experience Basic computer proficiency Experience with Google Suite, Microsoft Office, and various social media platforms Bilingual applicants are highly encouraged to apply! A high school diploma or equivalent is preferred but not required. Experience as a medical receptionist or in an insurance billing position would be a plus. Are you detail-oriented? Can you present yourself professionally? Are you a proactive self-starter? Do you work well as part of a team? Are you highly organized and able to effectively manage various tasks? Do you have excellent communication skills, both in person and on the phone? Are you outgoing, enthusiastic, and cheerful? If yes, you might just be perfect for this front desk position! WORK SCHEDULE FOR A DENTAL OFFICE RECEPTIONIST This administrative position is full-time and typically works 9:00 AM - 5:30 PM, Monday - Thursday. Depending on business needs, you may rotate between our Hampstead and Leland offices. ARE YOU READY TO JOIN OUR FRONT DESK TEAM? If you can provide exceptional customer service and feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 28443
    $15 hourly 60d+ ago
  • Dental Front Desk Receptionist (GSA)

    Commwell Health

    Front desk associate job in Ocean Isle Beach, NC

    Make a Difference Where It Matters Most Join a team that's been providing compassionate, patient-centered care to rural North Carolina communities for 50 years. At CommWell Health, you won't just care for patients, you'll empower families, change lives, and be part of a mission-driven team that believes everyone deserves quality healthcare, close to home. What You'll Do * Input complete, accurate patient demographic information. * Update patient financial data and verify/document benefits with proof of coverage. * Enter visit charges to the correct payer source and collect applicable payments. * Assist uninsured individuals and low-income families in obtaining government health insurance. * Support, guide, and conduct outreach to diverse individuals and families for health insurance enrollment. What We're Looking For Required: * CAC (Certified Applications Counselor) obtained prior to November 1st Annually, if needed. * Clean driving record with current NC driver's license and approved by corporate vehicle insurance vendor for driving privileges * HS Diploma/GED Preferred: * Associate degree in a related field * Three (3) years' medical, dental, or behavioral health experience Why Join CommWell Health? * Impact: Be part of a team that delivers life-changing care to underserved populations. * Balance: Enjoy a supportive, flexible environment that values your well-being. * Growth: Access continuous learning, advancement pathways, and leadership development. * Recognition: Your voice matters. At CommWell Health, every team member "colleague" is seen, heard, and valued. We Take Care of Our Team * Medical, Dental & Vision Insurance - Affordable plans with options that meet your family's needs * 401(k) with Matching - Invest in your future with confidence * Generous PTO - Enjoy time off with paid holidays, emergency leave, and vacation accruals * Employee Assistance Program (EAP) - Support for your mental, emotional, and financial wellness * Career Growth - On-the-job training, certification support, and advancement opportunities A Team That Cares for You At CommWell, our teams are more than colleagues, we are a tight-knit, mission-driven family. You'll work alongside experienced clinicians, receive support from leaders, and participate in team huddles, recognition programs, and a collaborative care model rooted in our core value, "The Value of Valuing" by recognizing each person's worth, perspective, and contributions. Equal Opportunity Employer CommWell Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to Join Us? If you're a compassionate person ready to be part of something bigger, we'd love to meet you. Apply today and help us shape the future of community health, one patient, one family, one community at a time.
    $24k-31k yearly est. 4d ago
  • Hotel Front Desk Agent/Night Auditor

    Murphy Family Ventures 4.1company rating

    Front desk associate job in Wallace, NC

    JOB TITLE: HOTEL FRONT DESK AGENT Wallace NC Seeking a front desk representative with a high level of professionalism and effective decision making. Applicant must have strong interpersonal and administrative skills. REQUIREMENTS: Successful history as a Hotel Front Desk Representative or related hospitality experience. Must have a flexible work schedule. Task-driven individual RESPONSIBILITIES: Register & process guests and their assigned rooms. Accommodate guest requests. Communicating with hotel staff on the status of guest rooms. Up selling guest rooms and promoting hotel services. Handling cash payments. Maintain a clean and neat front desk area. Excellent benefits package available.
    $24k-29k yearly est. 4d ago
  • SUB Hotel Front Desk (GSA) 2

    Sandpiper Property Mgt

    Front desk associate job in Jacksonville, NC

    Guest Services Ambassador (GSA): The Hotel's Face and Experience Architect! is required to live on site at the hotel or be within 30 minutes if On Call. Your Challenge: Master the Front Desk and Ensure Every Guest Experience is Excellent! Ready to be the essential first impression and the main point of contact for our guests? Join Sandpiper Hospitality (SH), one of the fastest-growing companies in the extended stay market, as our next Guest Services Ambassador (GSA)! This is a critical, high-visibility role where you act as the "face" of the hotel, responsible for conducting front desk operations in an efficient, accurate, and thorough manner. You are key to ensuring an excellent guest experience and collaborating with all departments, demonstrating your commitment to our value to "Bring the Energy." Your Guest Relations & Operational Duties As the GSA, you blend top-tier guest service with efficient administrative and safety operations to ensure the property runs smoothly 24/7. Key Responsibilities Include: Exceptional Guest Relations: Provide an excellent guest experience for all guests by greeting them warmly and providing assistance as needed. Meet with and solicit comments from guests regularly to determine satisfaction. Respond to situations and manage guest conflict calmly and effectively to ensure the greatest guest satisfaction possible. Front Desk Operations: Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. Respond to guest service calls efficiently and expediently. Ensure all policies and procedures are accurately followed at all times. Safety & Compliance: Ensure safety of the building and occupants, contacting emergency services/law enforcement when needed. Be able to respond effectively and according to procedure in times of emergency. Inspect studios and public spaces daily according to company and brand standards. Accuracy & Documentation: Document work activity using the appropriate log and according to policy and procedure. Sales & Revenue Contribution You play a direct role in the property's financial success by executing sales processes and managing inventory. Sales Execution: Execute the lead management process and complete all sales and marketing objectives as established by supervision. Revenue Maximization: Review Studio Inventory daily to ensure maximization of studio revenue. Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue. Qualifications & Skills This role requires a blend of interpersonal finesse, procedural accuracy, and the ability to handle high-stress situations calmly. Minimum Qualifications Education: High school diploma or equivalent (GED). Skills: Must be able to read, write, and speak English proficiently. Intermediate computer operation, effective communication with staff and guests, and effective conflict management, negotiation, and sales skills. Abilities: Ability to read, comprehend, and follow written procedures. Must be able to respond calmly in situations of conflict and stress, adapt to changes in daily work, and problem solve in a timely manner. Preferred Qualifications Experience: 1 or more years of experience in the hospitality, retail, or food service industries (preferred). Knowledge: Basic understanding of several common office/front desk procedures and practices. Are You Our Next Experience Architect? If you possess the polished demeanor, organizational skill, and calm adaptability required to manage a busy front desk and delight every guest, we want to hear from you!
    $28k-37k yearly est. Auto-Apply 22d ago
  • Receptionist (Available 01/08/2026)

    Public School of North Carolina 3.9company rating

    Front desk associate job in Jacksonville, NC

    POSITION TITLE: Receptionist (Office Support I) REPORTS TO: Principal BEGINNING DATE: Open Until Filled KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Ability to maintain composure in difficult situations * Strong verbal/written communication skills in English * Considerable knowledge of office practices and procedures, grammar, vocabulary, spelling, punctuation, and proofreading * Ability to compile and summarize information * Ability to plan, organize, and schedule variable tasks * Ability to interact and communicate with staff and public * Ability to exercise good judgment, take initiative, and work with minimal supervision TECHNICAL SKILLS REQUIRED: Computer skills, FAX machine, printers, computer networking system, and photocopier. EDUCATION AND TRAINING: High school diploma and two (2) years of related clerical experience, or an equivalent combination of education and work experience. TERM OF EMPLOYMENT: 10 months SALARY: Salary Grade 55 FLSA Status: Non-Exempt PERFORMANCE RESPONSIBILITIES: * Performs the usual office routines and practices associated with a busy yet productive and smoothly-run office. * Assists with bookkeeping as directed by Principal. * Types general letters, memos, and newsletters. * Assists with welcoming visitors and routing all incoming calls. * Other duties as assigned by the Principal and staff members. PHYSICAL REQUIREMENTS: * Ability to be physically active, which includes, but is not limited to, standing, pushing, pulling, squatting, bending, sitting, and walking * Ability to reach with hands and arms routinely. * Ability to carry furniture such as tables and chairs, supplies and materials * Must be able to lift up to 15 pounds routinely and 30 pounds occasionally. * Must be able to facilitate the evacuation of students during emergency situations and/or drills. * Must be able to tolerate a noisy, busy work environment with occasional very loud noises. * Must possess sufficient auditory and visual capabilities to communicate effectively and professionally with staff, students, and parents in a variety of settings. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Onslow County Schools does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. EOE
    $23k-29k yearly est. 60d+ ago
  • Receptionist

    Straine Dental Management

    Front desk associate job in Jacksonville, NC

    Dental Receptionist We're seeking a friendly, organized, and detail-oriented Dental Receptionist to be the welcoming face of our practice. In this role, you'll greet patients, manage appointments and records, ensure accurate insurance and registration information, and support the daily flow of the office. Key Responsibilities Greet patients and ensure all information is accurately entered and updated in the practice management software and patient charts. Maintain and manage patient records in compliance with privacy and security regulations. Answer multi-line phones promptly and courteously, direct calls, take and distribute messages, and assist callers with scheduling or general inquiries. Coordinate lab work and documentation, including scheduling pickups and notifying team members of arrivals. Confirm appointments and follow up on missed appointments according to office policy. Collect and process payments at the time of service. Sort and distribute mail and supplies. Assist with other administrative tasks as assigned. Qualifications Education & Experience: High school diploma or GED required. 1-2 years of relevant experience in a dental, medical, or customer service setting preferred. Skills & Abilities: Strong verbal and written communication skills. Excellent customer service and interpersonal abilities. Professional, courteous, and diplomatic demeanor. Strong organizational and time management skills. Ability to multitask in a fast-paced environment. Technical Skills: Proficiency with word processing and internet software. Experience with practice management or dental EMR systems a plus.
    $23k-30k yearly est. 41d ago
  • Receptionist

    Holtzman Oil Corp 3.9company rating

    Front desk associate job in Holly Ridge, NC

    Individual will be responsible for answering phones, routing calls, taking orders, and other clerical duties as needed. Strong communication and customer service skills are required as well as experience with Microsoft Office. Must have the ability to multi-task in a fast-paced environment and be willing to refill propane cylinders. Hours for this position are Monday - Friday 8 AM - 5 PM Excellent benefits package to include medical and optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing. Equal Employment Opportunity
    $24k-30k yearly est. 60d+ ago
  • Front Desk Agent at the Hampton Inn University Area

    Summit Hospitality Incorporated 3.4company rating

    Front desk associate job in Wilmington, NC

    Description: SUMMIT HOSPITALITY GROUP: FRONT DESK AGENT JOB DESCRIPTION SUMMARY: At Summit Hospitality Group hotels, the Front Desk Agent works directly with the public to Check-In Check-Out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Adheres to all Corporate and Brand Quality Standards. PREREQUISITES/QUALIFIC ATIONS: · Front Desk or Guest Services experience preferred. · Skilled at working under pressure and be able to consistently maintain a pleasant and professional personality when communicating with the public. · High School Diploma or GED equivalent. · Skilled at hotel computer operations for reservations, reports, and guest services. · Able to work a variety of shifts and weekends. · Demonstrated ability to lead by example. DUTIES AND RESPONSIBILITIES: · The expectation of this position requires a 30-40 hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt · Provide excellent customer service by being able to greet customers promptly and courteously, answer questions in a friendly, conversational manner. · Communicate with other Associates and maintain a professional attitude even in the face of challenges such as an irate guest. · Solve problems quickly and efficiently including following up with guests to ensure a problem has been solved satisfactorily. Anticipate issues before they happen. · Explain at check-in all necessary information for guests' to access Internet and in room entertainment. · Ensure lobby is ready for clients and guests by helping to maintain the area is clean, neat, and free of clutter. Restock brochures, information, and commonly used forms in the front desk area. · Know and be able to provide information about local attractions and restaurants and give directions when asked. · Know and apply all Hotel and Corporate safety and security policies and procedures for guests and fellow Associates. · Attend training sessions as required by your Supervisor. · When available, proactively assist teams during breakfast and social events to provide high quality guest service. · Ensure all guest accounts are posted promptly and correctly at Check-In/Check-Out. · Assist Front Desk/Operations Manager with ordering supplies and coding invoices for payment · Promote the loyalty of the brand and Summit Hospitality Group · Duties are subject to change and additional responsibilities/tasks may be assigned WORK ENVIRONMENT: · Flexible work schedule including nights and weekends · Ability to arrive on time as scheduled · Ability to stand, sit, reach, bend, stretch for extended periods of time · Operate computer and brand equipment for Check-In and Check-Out · Ability to lift 30 lbs. · Fast pace and often under pressure to perform · Team environment requiring patience and high level of communication Benefits: Fulltime Employees · Personal time after 90-days · Insurance benefits after 90-days · Vacation time after 1 year Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older. Requirements:
    $23k-28k yearly est. 26d ago

Learn more about front desk associate jobs

How much does a front desk associate earn in Wilmington, NC?

The average front desk associate in Wilmington, NC earns between $17,000 and $29,000 annually. This compares to the national average front desk associate range of $20,000 to $35,000.

Average front desk associate salary in Wilmington, NC

$22,000
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