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  • Patient Services Associate-Bilingual

    Pediatrix Medical Group

    Front desk coordinator job in Lawrenceville, GA

    **Bilingual Required** Responsibilities The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front‐office workflows. The Patient Services Associate interacts with patients by greeting and providing check‐in prior to an appointment, collecting payments, communicating about waiting times, and supporting check‐out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high‐quality care to every patient, every day. Patient Reception & Check‐In/Check‐Out Welcome patients and visitors in a professional, friendly manner. Register and check in patients; verify demographic and insurance information. Collect copayments and outstanding balances. Schedule follow‐up appointments and provide visit summaries or referrals as needed Scheduling & Communication Schedule new and follow‐up appointments, including diagnostic testing according to clinical protocol. Confirm, reschedule, and communicate changes or delays promptly. Manage high‐volume incoming calls using proper telephone etiquette. Record accurate messages and route inquiries to appropriate team members. Coordinate communication between patients, providers, and staff. Insurance & Billing Support Review and update patient demographics and insurance information. Verify insurance eligibility and benefits prior to appointments. Obtain and document pre‐authorizations and referrals as required. Communicate coverage issues or policy changes to patients before visits. Assist patients with insurance inquiries and time of service payment expectations. Maintain knowledge of insurance requirements, including managed care and government programs. Administrative Support Prepare daily clinic schedules and complete chart prep for upcoming appointments. Support office operations, including faxing, scanning and indexing documents into the patient's medical record. Customer Service & Compliance Provide compassionate assistance and resolve patient concerns promptly. Ensure patient confidentiality and compliance with HIPAA regulations. Contribute to a clean, safe, and welcoming environment. Qualifications Education: High school diploma or general education degree (GED): or equivalent combination of education and experience. Experience Industry: Healthcare Experience: 2‐3 years recent experience in a related position in medical office setting preferred Strong computer knowledge (Microsoft office) preferred Experience in coding, office billing, insurance and government payer regulations, and other third‐party billing requirements (pertaining to services offered by the practice) preferred Skills/Abilities: Knowledge of medical terminology Superior customer service skills Excellent verbal and written communication Ability to work in a fast‐paced environment Ability to work on multiple projects at one time Ability to work as a team player Ability to prioritize responsibilities and meet deadlines Ability to work in a high stress environment. Benefits and Compensation Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU. We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well‐being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families. About Us Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix‐affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office‐based practices. The group's high‐quality, evidence‐based care is bolstered by significant investments in research, education, quality‐improvement and safety initiatives. Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: ************************** #PedNC Pediatrix is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $24k-32k yearly est. 1d ago
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  • Front Desk Coordinator - Flowery Branch, GA

    The Joint Chiropractic 4.4company rating

    Front desk coordinator job in Flowery Branch, GA

    Job Description Job Title: Wellness Coordinator Pay Range: $17 - $25 per hour (with bonus) At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care. The Opportunity: We are seeking enthusiastic, results-driven Wellness Coordinators to join our team at The Joint Chiropractic. In this role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You'll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available. As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care. Key Responsibilities: Sales & Membership Conversion: Actively promote and sell The Joint Chiropractic's Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors. Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages. Achieve individual sales goals by proactively engaging with patients and offering them personalized care options. Customer Service & Patient Engagement: Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive. Build rapport and establish lasting relationships with patients, making them feel at home at every visit. Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care. Clinic Operations & Organization: Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients. Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor. Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate. Administrative Support: Assist patients in completing necessary paperwork and ensure all forms are processed correctly. Manage incoming calls, answering questions, and scheduling appointments as needed. Maintain patient records with attention to detail, ensuring confidentiality and accuracy. Teamwork & Marketing: Participate in marketing and sales initiatives designed to attract new patients to the clinic. Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business. Qualifications: Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment. High school diploma or equivalent (Associate's degree or higher preferred). Positive, upbeat attitude with a passion for helping others and driving sales. Strong sales abilities, confident in presenting and closing memberships and service packages. Willingness to learn, grow, and contribute to a high-performing sales culture. Ability to work weekends and evenings as needed. Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office. There may be an expectation of flexibility, for location change on a day by day or week by week basis. Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment. Ability to lift up to 50 pounds. Previous office management or marketing experience a plus. Bilingual preferred. Why Join Us? Competitive pay with performance-based incentives. Work in a positive, team-oriented environment focused on wellness and customer satisfaction. Opportunities for career advancement and growth. Be part of a nationwide movement to make chiropractic care accessible and affordable to all. If you're ready to take your sales skills to the next level while making a positive impact on patients' health, we'd love to hear from you! Powered by JazzHR SLbzc7lMLQ
    $17-25 hourly 20d ago
  • Concierge/Front Desk Receptionist

    Legacy Village of Hendersonville

    Front desk coordinator job in Watkinsville, GA

    Welcome with Warmth. Serve with Grace. Be the First Smile of Legacy. At Legacy Senior Living, every guest, resident, and family member deserves a warm welcome and a lasting impression of care. As a Concierge / Front Desk Receptionist, you are the heartbeat of our community's hospitality-offering kindness, professionalism, and efficiency in every interaction. Your friendly voice and thoughtful service help make our community feel like home. Your Role in the Legacy Mission As the Concierge / Front Desk Receptionist, you'll serve as the first point of contact for residents, families, guests, and vendors-embodying Legacy's commitment to honor, faith, and integrity through exceptional hospitality and communication. You'll manage the front desk with warmth and efficiency, ensuring that everyone who enters feels valued and cared for. Your professionalism and compassion create a welcoming atmosphere that reflects the heart of Legacy Senior Living. What You'll Do Front Desk & Guest Experience * Greet all visitors promptly with a warm, friendly, and professional demeanor. * Answer incoming calls courteously, following proper telephone etiquette and routing messages accurately. * Offer refreshments and assist visitors to make them feel comfortable and welcome. * Ensure the lobby and reception area are clean, organized, and inviting at all times. * Create a calm, positive first impression for residents, families, and team members. * Handle multiple tasks in a fast-paced environment while maintaining professionalism and poise. Administrative & Communication Support * Manage and distribute incoming mail and deliveries; process outgoing FedEx shipments daily. * Receive, log, and distribute packages promptly and accurately. * Maintain accurate records of visitor sign-ins and ensure compliance with community safety policies. * Assist with scheduling, appointments, and reservations as requested. * Support office organization by maintaining files, forms, and documents as needed. * Monitor and maintain office and break room supply inventory; reorder items as necessary. * Provide administrative assistance to leadership and department heads as assigned. Team & Resident Support * Coordinate with team members to ensure smooth communication and service between departments. * Assist residents and family members by providing information, directions, or assistance as needed. * Handle inquiries and concerns with professionalism and empathy, directing issues to the appropriate person when necessary. * Represent the community at all times with positivity, confidentiality, and grace. Who You Are * A cheerful, professional communicator with a heart for serving others. * Skilled in customer service, organization, and multitasking. * Excellent in verbal and written communication with a pleasant phone manner. * Dependable, punctual, and composed under pressure. * High school diploma or equivalent required; some administrative or hospitality experience preferred. * Proficient in basic computer applications (Microsoft Office, email, scheduling tools). * Must pass background checks and meet all applicable company and state requirements. Why You'll Love It Here At Legacy Senior Living, hospitality is an act of care. You'll be part of a supportive, faith-based environment that values your warmth, professionalism, and attention to detail. Every "hello," every kind word, and every helpful gesture contributes to a community built on respect and compassion. Join Our Legacy If you love creating welcoming moments, thrive in a people-centered environment, and take pride in helping others, join Legacy Senior Living-where every greeting builds a legacy of kindness and care.
    $24k-31k yearly est. 52d ago
  • Front Desk Specialist Full Time

    Athens Orthopedic Clinic

    Front desk coordinator job in Athens, GA

    Job Title: Front Desk Specialist The ASC Secretary provides administrative and clerical support for the Ambulatory Surgery Center (ASC) and Pre-Admission Testing (PAT) departments. This role is essential in ensuring efficient patient flow, accurate documentation, clear communication among clinical staff, and the delivery of exceptional customer service to patients, families, and visitors. --- Essential Duties and Responsibilities · Answers telephone calls promptly and professionally, directing calls and messages appropriately. · Greets and checks in surgical patients and Pre-Admission Testing (PAT) appointment patients in a courteous and efficient manner. · Collects and processes payments for physician services and/or surgical facility fees according to established policies. · Scans patient records and supporting documentation into the Electronic Medical Record (EMR) system accurately and timely. · Inputs clinical data and implant information into the EMR and clinical data management systems. · Provides anesthesia staff with accurate schedules for upcoming surgical days. · Assists PAT nurses with chart preparation, assembly, and other assigned clerical tasks within the scope of the role. · Maintains open and effective communication with ASC and PAT nursing staff to support patient care coordination. · Provides the highest level of customer service to patients, family members, and visitors at all times. · Maintains strict patient confidentiality and complies with HIPAA and all privacy regulations. --- Professional Standards and Expectations · Maintains a neat, clean, and professional appearance in accordance with dress code standards. · Reports to work on time and as scheduled; completes assigned work within designated timeframes. · Participates in required in-services, staff meetings, and emergency preparedness drills. · Represents the organization in a positive, courteous, and professional manner at all times. · Complies with all organizational policies related to ethical business practices and professional conduct. --- Qualifications and Skills · Ability to communicate effectively in English, both verbally and in writing. · Basic computer proficiency, including use of EMR systems and standard office software. · Knowledgeable in patient and guest relations with a strong customer service focus. · Strong organizational skills and attention to detail. · Ability to work collaboratively in a fast-paced healthcare environment.
    $25k-32k yearly est. 12d ago
  • Voter Registration & Elections Specialist I, Full-Time

    Forsyth County, Ga 4.2company rating

    Front desk coordinator job in Cumming, GA

    Information The purpose of this position is to ensure that eligible voters are registered properly, elections are held accurately and efficiently, and records are maintained all in compliance with the law. The purpose of this classification is to provide complex administrative and technical services, as well as customer support and actions that require physical/manual labor to perform specialized voter registration and election processes that comply with federal, state, county and municipal laws and rules. This position will primarily be assigned to administrative tasks as outlined in the position description. Essential Functions The following duties are normal for this position. The omission of specific statements of certain duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Coordinates and provides administrative, technical, and physical/manual support of both voter registration and election processes within designated timeframes and per established procedures. Adheres to federal, state, municipal and county laws and rules, including but not limited to: the Georgia Election Code, the Ethics in Government Act, the Recall Act of 1989, the National Voter Registration Act of 1993, the Help America Vote Act, the Rules of the State Election Board, directives issued by the Secretary of State's Office and office policies and procedures. Maintains an understanding of changes to applicable laws and rules. This assignment typically consists of a series of repetitive tasks performed according to specific guidelines and established procedures. While the guidelines are clear and specific on most matters, the employee must interpret confusing and changing guidelines in some areas of election law. Complexity is present in the requirement that the employee must learn changes in guidelines and be able to apply those changes to the task at hand. Employees may be assigned to work on different projects at different times and must be able to adapt to changing assignments within the department. Assignments include, but are not limited to: Interfacing with the statewide voter registration system to: register voters; process and pre-approve new voter applications; entering application data into a computer; processing deletions, transfers, and changes in voter information; maintaining files of active, inactive, pending, rejected and cancelled applications. Processing absentee ballot requests and returned voted ballots. Merging data into documents; filing; making copies; sending/receiving emails and faxes; processing incoming and outgoing mail and other administrative tasks. Performing Logic and Accuracy testing of voting equipment which includes the testing of each piece of voting equipment to be deployed to a polling place for use in an election; packing carts with voting equipment and polling place supplies; maintaining inventory of equipment and supplies; preparing required recap sheets and forms completed by poll workers each day of voting; visiting polling places and assisting with measurements and the testing of electrical outlets to ensure adequate power supply for voting equipment; creating and updating spreadsheets and documents for each project. Preparing for elections; assisting in preparing and distributing election supplies and equipment to polling locations; preparing and setting up voting booths and equipment for each election; assembling supplies for polling places; assisting poll management with delivery and return of polling place supplies. Processing absentee by mail ballots; mailing and receiving absentee ballot applications, processing absentee ballot applications, mailing ballots, processing returned voted ballots and maintaining records. Ensuring security of ballots and preparing ballots for tabulation. Processing and tabulating voted ballots. Serving in the role of poll worker. Answering poll worker questions and providing instruction and clarification. Answering telephone calls and greeting visitors; ascertaining the nature of business; providing information/assistance as needed. Communicating with others both in oral and in written format in a tactful and accommodating manner. Contacts are typically with voters, the public, fellow employees, supervisors, other departments, County officials, attorneys, vendors, candidates, elected officials, customers, the public, state/federal agencies, outside agencies, the media, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Preparing presentations and projects as assigned by voter registrations and elections leadership team. Maintaining, reviewing and updating departmental webpage and other outreach material and documentation. Preparing and maintaining current and potential lists of poll workers; recruiting new poll workers and polling places; creating poll worker and staff training materials, including power point presentations, manuals and handouts; calculating payroll for poll workers. Arranging poll worker training sessions and attending outreach events to promote voter education and poll worker recruitment. Maintains confidentiality of departmental documentation and issues subject applicable to law. Maintains working knowledge of records retention policy applicable to each area of the department and adheres to said policy. Ability to work in alternating and changing environments: sometimes fast paced and other periods of time that are less demanding. Tasks require the regular and, at times, sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that may involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds), pushing, and/or pulling of a heavy wheeled cart. Work is performed in an office, warehouse or polling place requiring mobility. The employee must lift electronic equipment, +/- 50 pounds, and other supplies which occur during elections, testing and maintenance. The employee must possess a high degree of manual dexterity to operate equipment. ADDITIONAL FUNCTIONS Performs notarization of documents as needed. Operates departmental assigned motor vehicle and truck. Performs specialized and detail-oriented tasks adhering to strict deadlines. Will be required to work early/late hours and weekends during election times and near voter registration/election deadlines. This classification is designated as a safety sensitive position which is subject to random drug and alcohol testing and any other drug testing methods as stated in policies adopted by Forsyth County concerning drug and alcohol. Aids other employees or departments as needed. Performs other related duties as required. Minimum Qualifications High school diploma or GED; supplemented by one (1) year previous experience and/or training involving voter registration and/or elections (experience with Georgia voter registration and elections systems preferred), office administration, customer service, bookkeeping, record/file management, personal computer operations, and experience in specific area of assignment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. May require possession and maintenance of valid State of Georgia Notary Public certification. Requires possession and maintenance of valid State of Georgia driver's license. Typing speed of 30 words per minute required with an emphasis on accuracy in addition to speed. BENEFITS PROVIDED BY FORSYTH COUNTY TO FULL-TIME EMPLOYEES: Personal Leave Accrual Personal leave shall be accrued as follows: 0 - 4 Years - 20 days per year - 6.16 hours per pay period 5 - 14 Years - 25 days per year - 7.70 hours per pay period 15+Years - 30 days per year - 9.24 hours per pay period Observed Holidays New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving (2), and Christmas (2). Medical Insurance The Forsyth County Board of Commissioners offers employees a choice of two medical plans offered by Aetna and a plan offered by Kaiser Permanente. * Aetna Choice POS II - $2000 Individual Deductible (Basic Plan) * Aetna Choice POS II - $1000 Individual Deductible (Plus Plan) * Kaiser Permanente HMO- $0 Individual Deductible Dental Insurance The Forsyth County Board of Commissioners offers two dental plans from Delta Dental: * Base $1,000 Plan * Buy-Up $1,500 Plan Vision Insurance The vision plan offered by Forsyth County Board of Commissioners is administered by Aetna and will offer office visit copays for exams, as well as copays for lenses, frames, and contacts. Basic Life & AD&D Insurance The Forsyth County Board of Commissioners recognizes the importance of basic life insurance for all of its employees. The Board provides term life insurance and accidental death and dismemberment (AD&D) protection for each full-time employee. This is a County-paid benefit. Disability Insurance - Short Term and Long Term 100% paid by Forsyth County. Eligibility begins date of hire. Short Term Disability - 60% of weekly earnings to a maximum of $1,000.00 a week. Eligibility begins 14 days after an accident or sickness and has a benefit period of 24 weeks. Long Term Disability - 60% of monthly earnings to a maximum of $5,000.00 a month. Eligibility begins at 26 weeks to coordinate with the end of Short Term benefits and continues 24 months (Own Occupation). Additional Life Insurance and AD&D Rates vary based on amount of coverage selected. Additional life insurance may be purchased for employee, spouse, and children. Retirement Plan (401K) Fully vested at five years of employment - 20% graduated vesting annually. Eligible to begin contributions immediately upon hire. Six Months through One Year of County Service Forsyth County matches your contributions, dollar for dollar, up to 5% of your pay. That's a 100% return on the first 5% of pay you save. Years One through Five Forsyth County "seeds" your account with 5% of your pay each year, and matches 100% of what you contribute, up to 5% of your pay. Years 5 through 10 The County continues its automatic "seed" contribution of 5% of pay, matches up to the first 5% of pay that you contribute, then adds a 50% match up to the next 5%. After 10 Years of Service You continue to receive a 100% County match on the first 5% of pay you contribute, and 50% on the next 5% of pay you save. But now, the automatic contribution the County makes to "seed" your account each year increases to 7.5% of your pay. 01 Do you have a high school diploma or a G.E.D? * Yes * No 02 Do you have at least (1) year previous experience and/or training involving voter registration and/or elections (experience with Georgia voter registration and elections systems preferred), office administration, customer service, bookkeeping, record/file management, personal computer operations? * Yes * No 03 Do you have a valid driver's license? * Yes * No 04 Can you type at least 30 words per minute? * Yes * No Required Question Employer Forsyth County Address 110 East Main Street Suite 230 Cumming, Georgia, 30040 Phone ************** Website ****************************************************
    $5k monthly 19d ago
  • Patient Care Coordinator

    Upstream Rehabilitation Inc.

    Front desk coordinator job in Jefferson, GA

    BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Jefferson, GA. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
    $26k-41k yearly est. 5d ago
  • Medical Front Desk Specialist (Bilingual Spanish) PT

    Fyzical Therapy and Balance Centers 3.7company rating

    Front desk coordinator job in Lawrenceville, GA

    Job Description Are you an experienced healthcare professional ready to make a real impact? Do you want to be part of a team that values your skills and offers unique pathways for career growth? FYZICAL Therapy & Balance Centers is seeking a dynamic and compassionate Patient Care Specialist to join our team. This is more than just a job; it's an opportunity to be the heart of our practice, ensuring every patient feels valued and supported from the moment they connect with us. We're looking for a dedicated professional with a proven track record in a medical front office setting, who is ready to take their career to the next level. This part-time position (approximately 25 hours per week) offers a competitive pay range of $17.50 - $22 per hour, along with performance-based bonuses. Responsibilities What You'll Do As our Patient Care Specialist, you will be the central point of contact for our patients and a vital link to our clinical team. Your expertise will ensure a seamless and positive experience for every individual we serve. •Champion Patient Experience: Greet patients with warmth and empathy, creating a welcoming and supportive atmosphere that sets the tone for their entire healing journey. •Master of Scheduling: Expertly manage patient appointments and our multi-line phone system, optimizing our clinicians' schedules and ensuring patients receive timely care. •Insurance & Benefits Guru: Confidently handle all aspects of insurance verification and benefits authorization, providing patients with clear and accurate information about their coverage. •Communication Hub: Serve as a critical liaison between patients and our physical therapists, ensuring clear and consistent communication to facilitate the best possible outcomes. •Data & Records Management: Meticulously manage patient data, from initial intake to ongoing records, ensuring accuracy and confidentiality in our EMR system. Optional Career Growth Opportunities While your primary focus will be on exceptional patient care, we offer optional pathways for professional development based on your interests and career aspirations: Marketing & Community Outreach: Develop strategic relationships with referring physicians and execute targeted campaigns to expand our patient community and brand presence. Social Work & Patient Advocacy: Provide compassionate wellness support and connect patients with behavioral health resources as a bridge between clinical care and holistic well-being. Healthcare Operations & Practice Management: Drive operational excellence through process optimization, data analysis, and strategic initiatives that enhance practice efficiency and patient outcomes. Required Skills What You'll Bring We are looking for a high-caliber candidate who is passionate about patient care and has the experience to prove it. To be successful in this role, you must have: Proven experience in a medical front desk, patient registration, or other patient-facing role within a healthcare setting is absolutely required. Demonstrated expertise in running verification of benefits and insurance authorizations. Proficiency in patient scheduling and experience with EMR/EHR systems. Fluency in both English and Spanish is required to effectively serve our diverse patient population. •Exceptional interpersonal and communication skills, with a natural ability to build rapport and trust. •Strong organizational and time-management skills, with the ability to thrive in a fast-paced environment. •An Associate or Bachelor's degree (or student) in a related field such as Healthcare Administration, Marketing, Psychology, or Sociology is highly favorable. If you are a motivated and experienced healthcare professional looking for a rewarding part-time opportunity with the potential for growth, we encourage you to apply. Join us in our mission to provide exceptional care and make a lasting difference in the lives of our patients.
    $17.5-22 hourly 12d ago
  • Front Desk Receptionist

    Summit Spine and Joint Centers

    Front desk coordinator job in Athens, GA

    Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in the state of Georgia while providing clinical, surgical, and imaging services to our patients. We are seeking qualified individuals to join our team and provide exceptional patient care! Job Description Summary: Under general supervision of a licensed provider, as a Front Desk Receptionist, one must be comfortable seeing and handling blood and perform clinical duties on the ASC (ambulatory surgery center) side in addition to clerical duties. We are seeking motivated individuals who show excellent communication skills. Must be able to problem-solve and multitask as we are a fast-paced practice. Gain skill and knowledge of organization policies and procedures in support of the department. This job is a full-time, benefited position at Summit Spine & Joint Centers that reports to the Front Desk Operations Manager. This position's primary locations will be for region 12 clinic locations (see below) and is subject to change based on coverage/business needs, and ASC operating hours. Region 12 Operating Schedule: Athens (ASC): Monday - Friday 8am-5pm Commerce: Mon./Tues. 8am-5pm Responsibilities: Communicating directly with patients and their needs Greeting Patients: checking in, collecting copay, verifying insurance, preparing charts Checking out Patients: scheduling, referring, verifying prescription based on individual needs Assisting Patients to vehicle when necessary Effectively process messages between patients and administration or other medical offices Report to office manager and/or practice administrator Skills And Abilities: Must be willing to travel to other locations Must be willing to assist in the Ambulatory Surgery Centers Must be able to lift 45 pounds Must be responsive and comfortable with seeing and handling blood Detail-oriented Willingness to cross-train on all other clinical responsibilities Education And Experience: Experience using eClinicalWorks or other EHR system preferred 1-year clinical experience preferred Bachelor's Degree preferred, or equivalent combination of education, training, and experience
    $24k-31k yearly est. 20d ago
  • Medical Office Front Desk

    Pandya Medical Center

    Front desk coordinator job in Duluth, GA

    Culture and Values: At Pandya Medical Center, we believe in going above and beyond for every patient. Our team members are dedicated professionals who truly care about making a difference. We listen, understand, and treasure each personal story shared by our patients. Our commitment extends beyond our clinic walls, with active involvement in community health fairs and volunteering initiatives. We are a highly reputed medical practice in North Atlanta, offering strong growth opportunities and robust benefits for our employees. Be a part of our dynamic team and take your career to the next level with Pandya Medical Center! We are seeking the right person for our Medical Office Front Desk to become a part of our team in our location in Johns Creek. The positions hours will be 7am to 4pm. Check in patients in the appropriate time frame to ensure the provider is on time Use electronic health record to check in patients Answer phone calls and transfer to appropriate personnel and department Verify patients insurance through phone and using insurance portals Collect patients ID for verification of name and date of birth Collect payment at check in and check out stations Complete pre-visit prep each day in a timely manner Listen to voicemails and call back in an appropriate time frame Scan faxes and medical records in patients chart and notify the appropriate personnel Provide support to staff and clients when necessary Provide great customer experience Benefit Eligibility - After 90 day waiting period Health insurance Dental and Vision plans Supplemental insurance plans 401K match plan with up to 4% by Pandya Medical Center Paid Time Off Job Requirements: High school diploma or equivalent Minimum of 2 years of customer service experience At least 2 years of medical front desk experience Proficiency with electronic medical records (EMR) systems Job Type: Full-time Pay: $17.00 - $20.00 per hour
    $17-20 hourly Auto-Apply 6d ago
  • Therapy Front Desk Coordinator

    Peachtree Orthopedics 4.2company rating

    Front desk coordinator job in Cumming, GA

    Job DescriptionJoin Our Team at Peachtree Orthopedics and Help Others "Get Better"At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With nine convenient offices across Greater Atlanta, we're committed to providing top-notch care and your skills and passion can make a real impact. We're not the largest practice in Atlanta, but we take pride in delivering dedicated and compassionate care to everyone who walks through our doors. If you're ready to be part of a team that values your contribution and offers room for growth, consider joining us in our mission to help others "Get Better."Our CulturePeachtree Orthopedics has a rich history of 70 years in business and has earned recognition as a Top Workplace by the Atlanta Journal Constitution for 6 consecutive years. We take pride in our family-oriented, dedicated, passionate, and hardworking culture. When you join our team, you become a part of a community that values excellence in healthcare while working in a supportive and nurturing environment.Why Choose Peachtree Orthopedics?At Peachtree Orthopedics, we offer more than a job; we offer an opportunity to be part of something extraordinary: Limitless Growth: Propel your career with abundant professional development opportunities within our dynamic organization. Empathetic Culture: Immerse yourself in a supportive, lively work culture that values your well-being and celebrates your contributions. Dedication to Excellence: Join a team of like-minded individuals who share your commitment to delivering top-notch care to our cherished patients. Your Impactful Role Checks in patients, verifies patients' appointment, demographic information, insurance, and referral. Makes appropriate changes in the computer system and on the patient's profile. Obtains insurance verification at check-in. Obtains patient referrals, when applicable. Assists patients in registering on the patient portal, in order to expedite the check in process. Answers and routes incoming phone calls directed to front desk to include providing directions to any of the site locations Assists the Patient Account Coordinator in making return appointments and collecting any fees associated with Durable Medical Equipment, Surgical Deposits, or Disability/Medical leave paperwork. Collects payment from patients; manages a daily collection sheet of all co-pay and cash totals, checks, and credit cards at the end of each day. Copies all checks and scans collection sheets for billing; responsible for reconciliation of daily receivables. Scan all daily paperwork in an electronic file at the end of the day. Verify worker's compensation claims for eligibility. Maintains a high level of confidentiality with staff. Formulates a comprehensive relationship with the Physicians and members of the Clinical Staff. Complete weekly schedule to accommodate visiting and permanent coordinators. Assists patients with ambulatory difficulties, i.e. obtaining wheelchairs, etc. Maintains waiting rooms (coffee/magazines) in neat and orderly fashion Ensures facility is in working order and there are no areas that need attention. Addresses any facility related issue but logging it and following up with Lead/Supervisor. Screens and distribute mail. Assists Clinical and Administrative personnel with daily tasks. Maintains area of special assignment. Logs and distributes any packages (FedEx, Courier, USPS, UPS, etc.) to the appropriate personnel to include but not limited to checks and live tissue samples. Order office supplies. Competencies Customer Service - Works well with patients, vendors, and physicians by keeping them informed and promoting a positive image of the company. Exhibits good listening and comprehension; Selects and uses appropriate communication methods. Looks for ways to improve and promote quality patient care. Teamwork - Accountable to team and departmental goals, works to meet established deliverables, balances team and individual responsibilities, gives and welcomes feedback, puts success of team above own interests. Communicates with team regarding overall patient care including using resources efficiently working toward a positive patient experience. Organizational Support - Follows policies and procedures, completes administrative tasks correctly and on time; supports organization's goals and values. Adheres to all POC policies and procedures while maintaining patient confidentiality according to HIPAA guidelines. Dependability - Adheres to the company's time and attendance policy. Is punctual, good attendance record, minimal to no missed punches, works independently with little to no supervision, self-starter, adheres to departmental and companywide timelines, maintains focus. Productivity - Prioritizes and plans wok activities to ensure the completion of daily tasks. Uses time efficiently, plans for additional resources, sets personal goals and objectives to meet departmental goals. Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; Keeps abreast of current procedures and/or industry changes that may affect the department and/or patient service. Qualifications High school diploma or general education degree (GED). Minimum one-year experience in customer service in a high-volume atmosphere. Prefer minimum two years' experience as front desk coordinator in a health care organization to include basic knowledge of insurance plans, coverage and procedures. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to sort and file materials correctly by alphabetic and numeric systems. Ability to calculate figures and amounts such as discounts, interest, and percentages. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with standardized situations with only occasional or no variables. To perform this job successfully, an individual should have knowledge of Electronic Medical Records (EMR) preferably Athena Database software; Outlook and MS Word Processing software. Skills in operating in computers, copying, scanning and faxing preferred. Centricity software will be utilized for obtaining old accounts, the LK system will be utilized to view aged accounts. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and to talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. May be required to travel to one or more satellite locations depending on staffing changes. May be required to participate in educational courses that correspond with current systems or functionalities. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $22k-31k yearly est. 14d ago
  • Medical Office Receptionist

    Lifestance Health

    Front desk coordinator job in Johns Creek, GA

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.00 - 20.00/hour, plus quarterly bonus/incentive potential Location: 10090 Medlock Bridge Rd. Suite 110, Johns Creek, GA 30097 Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree, preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-JK2 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $19-20 hourly Auto-Apply 20d ago
  • Front Office Medical Receptionist (Spanish)

    G.Z.Q.S.O

    Front desk coordinator job in Gainesville, GA

    We are seeking a bilingual Front Office Medical Receptionist to join our dynamic healthcare team. The successful candidate will be the first point of contact for our patients, providing administrative support and excellent customer service. Job Types: Part-time Salary: $15.00 - $18.00 per hour Expected hours: 30 - 35 per week. Work Hours: Monday, Tuesday, Thursday: 8 am - 5 pm Wednesday, Friday: 9 am - 1 pm 1-hour lunch break (30 minutes unpaid) Responsibilities for the receptionist role: Warmly greet and assist patients and visitors. Calling Insurance companies for verification Schedule appointments and manage patient records. Handle patient inquiries and provide information. Operate and maintain office equipment. Use medical software (e.g., Practice Fusion, Med Informatics, Updocs) Manage administrative tasks efficiently. Payment Handling Qualifications: Strong work ethic and stress management skills GED level education Display emotional intelligence and respect to all patients (40-50 daily) Proficiency with Mac computers and medical software preferred but we will train. Trainable and adaptable to a fast-paced environment The ideal candidate: Bilingual capabilities preferred. Previous experience in a medical setting is a plus. We offer a professional yet caring work environment, where your skills and commitment will be appreciated and nurtured. Join us in making a difference in the lives of our patients. Schedule: 4-hour shift 8-hour shift Monday to Friday Morning shift Requirements Experience: Medical receptionist: 1 year (Preferred) Language: Spanish (Preferred) Ability to Relocate: Gainesville, GA: Relocate before starting work (Required) Work Location: In person Benefits Benefits: Dental insurance Health insurance Vision insurance
    $15-18 hourly 18d ago
  • Front Office

    Heart & Vascular Care, Inc. 4.6company rating

    Front desk coordinator job in Cumming, GA

    We have an exciting opportunity for a front office receptionist to join our medical team at our Cumming Office! Benefits: Medical, dental, vision, short/long term disability, 401k, PTO, life insurance, critical illness, hospital indemnity, and holiday pay. Monday-Friday, 8AM - 5PM, no nights or weekends Duties may include but not limited to: Patient check in/ check out Scheduling patient appointments Collecting patient information Verifying insurance Collection of patient payments Requirements: Dependable team player is a must. Ability to work in a fast paced environment. Maintaining a positive, friendly, and outgoing demeanor. Must have prior experience in a medical office dealing with scheduling and insurance. Some travel may sporadically be required between other HVC offices to cover for PTO and sick leave. Mileage is reimbursed when travelling between offices. Heart and Vascular Care is a cardiology practice that places a priority on compassionate patient care and service. We strive to set a new bar for patient healthcare through a modern, friendly, and thoughtful approach. Come be a part of our growing team. Apply and someone will be in touch!
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Front Office III

    Beacon Oral Specialists

    Front desk coordinator job in Duluth, GA

    Job Title: Front Office III Job Location: Atlanta Oral & Facial Surgery, Duluth, GA Job Type: Fulltime Your new career awaits you... We are an oral surgeon office looking for a Front Office professional with excellent organizational and administrative skills. You will be responsible for welcoming patients, obtaining insurance benefits, and end-of-day paperwork and processes. Job Description We are looking to hire a front office professional that is compassionate and discrete with superb time management and record-keeping skills. The front office receptionist should have a minimum of 2-years of experience in a Dental / Medical Office. To ensure success, front office receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies. Responsibilities: Check to be sure insurance was verified for all patients coming in. Obtain insurance breakdown for patients if not already completed. Greet patients after they complete their consultation. Utilize the insurance verification form to create out of pocket cost for patient. Present fees on the financial form and have the patient sign it. Double check demographics and insurance for accuracy Attach financial forms to the chart. Create contact notes regarding insurance and financial information. Make sure insurance is added to the account and create claims for billers. Communicate with surgical staff to see if additional information is needed (ex. Medical clearance, labs, etc). Process treatment plans and post charges for exam and imaging. Create predeterminations and prior authorizations. Submit any required documentation to the insurance company prior to patient coming in. Requirements: 2-years' experience in a dental / medical office preferred. Fluent In Korean Professional language and customer service mindset Effective written and verbal communication skills Meticulous attention to detail with the ability to multitask. Strong organizational, administrative, and planning skills. Professional language and customer service mindset Ability to use discretion while working with sensitive information. Excellent documentation, communication, and Microsoft Office skills Passionate about healthcare excellence. Schedule: Monday - Friday, 8am-5pm Must be local and able to commute daily. Benefits: 401(k) Matching Dental Insurance Health Insurance Life Insurance Vision Insurance Referral Program Special Requirements: Working on-site is essential to the function of this position. Physical requirements include sitting, stooping, turning, standing, bending, walking, hearing, reading, writing, and keyboarding, may lift up to 25 lbs. This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned. Beacon Oral Specialists Management, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $25k-32k yearly est. 60d+ ago
  • Patient Care Coordinator

    Pediatric Center for Wellness Pc

    Front desk coordinator job in Conyers, GA

    Be an effective communicator, greet patients and visitors with a smile and warm welcome! Answers phone calls, schedules appointments and referrals, transfers patient inquires and ensures patient follow-up by end of business day Prepares new patient records, organizes files and updates patient charts. Prepare billing packets of each day for billing department Schedule and confirm appointments; perform insurance verification, as needed Collect co-pays, deductibles and inquire on account balances Maintain an organized workspace and perform inventory of administrative supplies Fulfill requests for medical records, sports physicals, etc. upon request Distribute mail and handle routine correspondence Distribute incoming reports and correspondence to update files in patient charts or present to clinical team/leadership for follow-up Qualifications High School Diploma preferred Effective Communication Skills Proficient computer skills One Year of Customer Service Experience One Year of Medical Center Experience One Year of Call Center Experience preferred
    $27k-41k yearly est. 17d ago
  • Front Desk Coordinator

    Physician Directed Partners

    Front desk coordinator job in Buford, GA

    Job Title: Front Desk Coordinator Benefits: 401K Paid Time off Health Insurance Dental Insurance Vision Insurance Short Term Disability Long Term Disability Life Insurance Opportunity: This is an opportunity to join a fast-growing company at the ground level. We are looking for an individual with customer service skills and attention to detail. Responsibilities include greeting patients, completing the check in and out process, updating medical records, and scheduling follow up appointments. They serve as a liaison between the patient and medical support staff. This is a hands-on role for a growing organization. Primary Responsibilities: Ensuring patients and their family feels welcomed by greeting patients when they arrive and offering excellent customer service. Securely gather patient demographic information and enter it into a digital database upon check-in. Assist patients to complete all necessary forms, payments, and documentation including verifying medical insurance eligibility. Schedules, coordinates, and reschedules patient's follow-up appointments or referral appointments as designated by the physician. Maintain office inventory and equipment by tracking supply needs. Maintain the overall cleanliness of clinic lobbies, common rooms, and restrooms. Monitor the flow of the clinic to communicate any delays with patients. Reconciles daily batches for clinic and surgery. Performs work related tasks and projects as required. All other duties as assigned. Requirements Candidate Qualities & Qualifications: High school graduate or equivalent required. Minimum one year experience in medical practice is highly preferred. Previous experience in ophthalmology is ideal. Strong customer service skills and ability to work on multiple tasks under pressure in a fast paced environment. Must be able to communicate effectively with physicians, patients, and the public, and be capable of establishing good working relationships with both internal and external customers. Excellent organizational and time management skills. Proficient in computers, relevant software applicants, and EHR systems. Supervision Received: Reports to Clinic Executive Director Typical Physical Demands: Work may require sitting for a prolonged period of time, stooping, bending and stretching for files and supplies. Occasionally, lifting files or paper weighing up to 30 lbs. Typical Working Conditions: Work is performed in an indoor controlled environment. Frequent contact with patients. Ability to work under stressful situations. Interactions with others are constant and interruptive. Firm Overview: Physician Directed Partners (“PDP”) was founded in 2021 with 20+ Practice locations across the United States. PDP is an Ophthalmology & Ambulatory Surgery Center Medical Services Organization offering vision care including LASIK, Cataract Surgery, and Comprehensive Ophthalmology. PDP focuses on driving performance improvement, not cost cutting. We believe that a narrow focus on cost cutting only serves to reduce patient care. PDP wants to be the physician's partner for the long-term (10+ years). Our current partnerships include multiple ophthalmology practices across the East coast. Our Core Values: DO GOOD for patients. DO GOOD for doctors. DO GOOD for employees. DO GOOD for the community. Note: This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.
    $25k-32k yearly est. 18d ago
  • Care Coordinator, BSW- CCSP

    Visiting Nurse Health System 4.2company rating

    Front desk coordinator job in Flowery Branch, GA

    CARE COORDINATOR, BSW - Gwinnett, Barrow & Hall Visiting Nurse Health System (Visiting Nurse) is hiring for a dynamic with a high EQ Care Coordinator, BSW, for our Members in Gwinnett, Barrow & Hall County. We seek a Social Worker, BSW, who provides case management activities necessary to meet the needs of clients assigned to the consolidated care team. This position is responsible for the development of individualized care management plans; implementation of the care plan through brokering and coordinating services; and the monitoring and evaluation of all clinical outcomes to ensure that services are provided in a professional, comprehensive, and cost-effective manner. Who is Visiting Nurse Health System... Serving the Atlanta Area for over 75 years, Visiting Nurse is a leading provider of home healthcare, long-term care at home, hospice, and palliative care services, helping patients and their loved ones receive care at home following an illness, surgery, or hospital stay. Our vision is to be the first choice for patients, families, payers, and other healthcare providers when they need home healthcare services. To achieve patient and employee satisfaction scores and clinical outcomes within the top 10 percent of all home healthcare providers in the U.S. To continue to invest in our strong community partnerships, coordinated care solutions, top-performing workforce, and innovative technologies to improve affordability throughout the healthcare continuum. To be a financially strong organization where healthcare professionals prefer to work. For more information about Visiting Nurse, please visit vnhs.org. In this position you will perform... Coordination of Services: * Arranges both CCSP and non-CCSP community-based services in collaboration with the RN care coordinator, the client and family members. * Coordinates Medicaid application team to assure that the CCSP is accessible to functionally impaired Medicaid eligible persons. * Arranges emergency services as applicable. * Coordinates with the lead agency or DHR as needed to assure that all components of CCSP are responsive to the needs of the client. * Serves as the transition point and link between the assessment process and the effective delivery of direct services. Assessment and Care Plan: * Develops appropriate care plans in consultation with the client, client's family, and service providers. * Implements the care plan and brokers the CCSP services. * Complies with standards of promptness set forth by DHR policy regarding specific activities: Completes assessments within 5 days of referral. Follows up on direct services ordered within 10 days. Reviews care plan within the first 60 days of LOC date. * Reviews care plans every 4 months at a minimum or more often as needed. Provides updated data monthly at a minimum for the purpose of reporting requirements. Completes a reassessment annually or refers to team RN for reassessment to avoid lapse of MD orders. Documentation: * Documents all care management activity and service-related information. * Ensures that documentation is consistent with the format required by depart cognitive standards (i.e., progress notes reflect care plans.) * Maintains confidential case records on all CCSP clients. * Demonstrates the ability to follow through in a thorough and timely manner on tasks assigned by management team and requests made by patients/families, referral sources, and community. * Documents appropriate follow up on client needs whether related to CCSP services or other community resource needs. Financial: * Limits amount and frequency of service to assure that costs do not exceed the limitations established by the Division of Aging Services and the Department of Community Health. * Authorizes payment for service providers within the DHR standards of promptness following the service date. Regulatory: * Requests redetermination of the client's level of care prior to its expirations. * Demonstrates knowledge and understanding of CCSP manual, Medicare and Medicaid regulations, physicians' orders and the standards of care. * Demonstrates knowledge of and adheres to the policies and procedures of Visiting Nurse Health System. General Duties: * Maintains current knowledge of community resources to ensure that the care plan is realistic and to coordinate and/or arrange services to clients. * Monitors service delivery to individual clients. Follows-up on each direct service to determine if it is being provided as appropriate and is effectively meeting the clients needs. * Maintains current knowledge about the service standards for each CCSP service. * Actively participates in interdisciplinary conferences to coordinate care, problem-solve, and exchange views and information. Documents case conference activities and follow up. * Complies with standards of promptness set forth by DCH and VNHS policy regarding specific activities: Do you have a.... * Bachelor's degree in Social Work, Sociology, Psychology, or a related field * Two years of experience in case management in a health care field * Two years of experience with Medicare, Medicaid and other Funding Source * Reliable transportation including a valid driver's license and proof of vehicle insurance Benefits: * Medical, Dental, and Vision insurance * Employee Assistance Program * Employee Discount * Flexible Schedule * Flexible Spending Account (FSA) * Health Savings Account (HSA) * Life insurance * PTO and 9 Holidays * 403b w/company match Schedule: * Full-time * Monday- Friday Compensation: * This position pay range is $40,000- 60,000 Visiting Nurse is an equal opportunity employer and does not discriminate against qualified applicants based on based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact Visiting Nurse at ************. #INDVN1 Full-time/ Monday- Friday
    $40k-60k yearly 7d ago
  • Front Desk Guest Experience Expert

    Sitio de Experiencia de Candidatos

    Front desk coordinator job in Greensboro, GA

    Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $25k-32k yearly est. Auto-Apply 21d ago
  • Front Desk Receptionist

    Winder Eye Care

    Front desk coordinator job in Winder, GA

    Job DescriptionOur patients want to see your friendly face when they walk through the door at our private optical practice! We are a fast-growing optometry office located in Winder, GA, looking to add someone with your professional office experience to our amazing team as Front Desk Receptionist. In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes - all within a relaxed and fun atmosphere. Continue to add new skills and advance your career through our ongoing training opportunities. For your contributions, you will receive enviable benefits and perks that include PERKS/BENEFITS. Apply today for this outstanding Front Desk Receptionist job opening to join a reputable company where you can put your savvy people skills to good use!Responsibilities Front Desk Receptionist job responsibilities include: Greet patients; check patients in and out Schedule patient appointments; ensure smooth flow Gather medical history and reason for the visit Verify insurance information for each patient Answer and forward all calls; oversee vm and messages Required Skills Front Desk Receptionist required skills & qualifications include: Must be able to maintain a professional attitude/wardrobe Skilled communicator - written and verbal Able to multitask, manage time wisely; detail-oriented Team-player with a positive attitude Optical experience preferred but not required; will train someone with professional experience
    $24k-31k yearly est. 15d ago
  • Front Desk Intake Coordinator - Bilingual Spanish

    Atlanta Autism Center

    Front desk coordinator job in Flowery Branch, GA

    Full-time Description Join our Team! Atlanta Autism Center is hiring a Bilingual Front Desk Intake Coordinator to assist in managing daily administrative operations. Scope The Front Desk Intake Coordinator is responsible for providing organization and support to the assigned center(s). You will primarily be responsible for answering and distributing phone calls, faxes, and emails directed to AAC. This will also include patient registration, scheduling, medical records, as well as a multitude of tasks related to front office functions as assigned by management. Job Type: Fulltime Salary: $15- $20/ hour Essential Duties and Responsibilities Answering all telephone calls for AAC as they come in and redirecting them to appropriate staff in a pleasant manner Schedules, coordinates and tracks all incoming and outgoing referrals Checks AAC voicemails at least 2x day, documents and distributes them to appropriate staff Maintains order/cleanliness of assigned workstations Insurance verification and collection of patient balances Schedules, coordinates and tracks all incoming and outgoing referrals Lab orders, processing and follow up on results Other duties and tasks as assigned by management Maintains schedules of assigned providers and resource Intake preparation including retrieving records from outside providers/institutions Returning any online, email and fax inquiries Appointment reminder calls as needed Requirements Bilingual- Spanish preferred Travel to the Lawrenceville center is required as needed Experience with ECW system is preferred Ability to speak clearly and concisely Ability to read, understand, and follow oral and written instruction Medical terminology Ability to develop goals, prioritize, organize and make most efficient use of time Ability to use individual judgment to solve problems and make decisions Ability to operate a computer and basic office equipment Demonstrated strong interpersonal, oral, and written communication skills Ability to transfer knowledge in a precise manner Non-Discrimination Statement: Atlanta Autism Center (AAC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws. AAC complies with applicable laws regarding accommodations for qualified individuals with disabilities. We encourage individuals of all backgrounds to apply. Salary Description $15- $22 / hour
    $15-22 hourly 19d ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Athens, GA?

The average front desk coordinator in Athens, GA earns between $22,000 and $36,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Athens, GA

$29,000

What are the biggest employers of Front Desk Coordinators in Athens, GA?

The biggest employers of Front Desk Coordinators in Athens, GA are:
  1. QualDerm Partners
  2. Athens Orthopedic Clinic
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