Patient Care Coordinator
Front desk coordinator job in Dubuque, IA
Colonial Terrace Animal Hospital is looking for a Patient Care Coordinator to join our team at Colonial Terrace! Location: 2777 University Ave. Dubuque, Iowa Compensation: $17.00 - $19.00/hr (depending on experience) Shift Details: Will require every other weekend urgent care availability. Saturdays and Sundays 8am-8pm. Shift differential of $4/hour.
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Competitive compensation and benefits package, including medical, dental, and vision coverage.
401K plan with company match
Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit.
Responsibilities
Essential Functions:
* Maintains and upholds the Core Values and Mission Statement of MPH.
* Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions.
* Warmly welcomes clients upon their arrival and escorts them to the exam room.
* Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable.
* Creates, presents, and explains treatment plans in accordance with the veterinarian's directions.
* Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital.
* Schedules follow-up appointments and future wellness visits.
* Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary.
* Clearly explains discharge instructions and addresses client inquiries.
* Handles client checkouts and collects payments in the exam room.
* Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results.
Additional Functions:
* Performs other related duties as assigned.
Qualifications
Required Knowledge, Skills and Abilities:
* Passionate about delivering exceptional client service.
* Genuine love and appreciation for animals.
* Friendly, personable, and committed to ensuring client satisfaction.
* Proficient in active listening and accurate transcription of medical information.
* Thrive on serving and assisting people.
* Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions.
* Strong computer literacy and typing skills.
* Effective communication skills, both written and verbal.
Required Education and Experience:
* High school diploma.
Preferred Education and Experience:
* Medical terminology
Physical Requirements:
* Prolonged periods of standing and working on a computer.
* Ability to bend down and lift up to 40lbs unassisted.
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Reasonable AccommodationsApplicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information.
Auto-ApplyReceptionist M-F days
Front desk coordinator job in Asbury, IA
Job Description:
Looking for a friendly and outgoing person to be our first point of contact with the public, families and residents.
Responsibilities:
Answer phones
Verify doctor appointment for residents with the doctor's office and family members
Set up SecuReach for all new admissions
Maintain a current listing of all residents
give directions / information to visitors, guests, residents, sales reps, stc
Assist with administrative duties as directed ( includes filling, typing, etc)
Receipt payments and make distributions for Resident Trust Account
Receive, sort and distribute mail
Interact with residents, families, staff and other visitors to the center in a pleasant, respectful and courteous manner
Act as a positive representative of the facility at all times.
Requirements/Qualifications:
Must possess a cheerful personality and work will with others
Be able to follow oral and written instructions
Must be able to type a minimum of 50 words per minute and operate a word processor
Must be able to effectively use a 10 key calculator
Must have working knowledge of computers, input/output data, telephone/paging systems, etc.
Regular attendance is required
Must be able to read, write and speak fluent English
EducationEntry Level (0-2 years)
ExperienceHigh School Diploma/GED
Benefits/Perks:
Medical
Dental
Vision
Location:
Asbury, IA
Patient Care Coordinator/ Engager
Front desk coordinator job in Dubuque, IA
Job Description
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Dubuque, IA
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
Front Desk Agent: Are You a Curator of "Aha" Moments?
Front desk coordinator job in Dubuque, IA
This isn't just about a job-it's about a calling. We're looking for an exceptional Front Desk Agent who is passionate about creating unforgettable experiences for people. You're the kind of person who gets a thrill out of giving someone that "aha" moment-the feeling that they truly matter.
This role will challenge you to be more than you think you can be, pushing you to new levels of excellence every single day.
The Challenge
This is for the person who believes how you do one thing is how you do everything. You are not afraid to go over and beyond because your greatest satisfaction comes from seeing a guest's face light up. You thrive on solving complex problems and turning a routine check-in into a genuinely memorable experience.
Who You Are
You are a natural host and a proactive problem-solver. You're obsessed with the details, whether it's remembering a guest's name, anticipating their needs before they even ask, or making a perfect recommendation. You get your bucket filled by helping other people and are energized by building and nurturing connections with people from all walks of life.
What We Offer
We provide an environment that supports, uplifts, and encourages you to grow. In return for your commitment to excellence, you'll receive great perks, including discounted travel at our other locations and 50% off food and beverage in our hotel.
If you're ready to stop performing a job and start mastering a craft, apply now.
Set Up Staff | Part-Time | Five Flags Center
Front desk coordinator job in Dubuque, IA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Set-Up Staff's priority will be to complete room set-up/strike activity for all client related events. This would include the set/strike of various numbers and various configurations of tables, chairs, staging, bleachers, risers, dance floor, pipe & drape etc. into and out of facility event spaces.
This role pays an hourly rate of $15.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
Responsibilities
Set/strike rooms with equipment (tables, chairs, staging, bleachers, risers, dance floor, pipe & drape, etc.) according to pre-determined floor plans for events in an efficient, timely, accurate and professional manner.
Set/strike to include the manual movement of equipment throughout the facility from storage areas to event spaces and back to storage.
Set/strike to include the removal of refuse, cleaning of floors & equipment, etc. to provide a clean event space before, during, and after an event.
Review work assignments and Building Equipment Orders (BEO) with the Operations Manager.
Maintain department equipment as necessary, both operationally and in a neat and orderly manner for storage.
Provide excellent customer service assistance to internal and external clients.
Operate an assortment of equipment including: forklift, buffer/burnisher, rider sweeper/scrubber, walk behind scrubber, blower, vacuum, pressure washer and others as needed.
Performs other duties as assigned.
Qualifications
High school diploma, GED or equivalent preferred.
Ability to read, write and speak English; perform basic math functions.
Good interpersonal skills with the ability to deal harmoniously with guests, employees and outside contractors.
Contact with water, liquids or cleaning materials. Exposure to dirt and dust.
Must have the ability to work flexible schedule including long hours, nights, weekends and holidays.
Regular and punctual attendance.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplySet Up Staff | Part-Time | Five Flags Center
Front desk coordinator job in Dubuque, IA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Set-Up Staff's priority will be to complete room set-up/strike activity for all client related events. This would include the set/strike of various numbers and various configurations of tables, chairs, staging, bleachers, risers, dance floor, pipe & drape etc. into and out of facility event spaces.
This role pays an hourly rate of $15.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
Responsibilities
Set/strike rooms with equipment (tables, chairs, staging, bleachers, risers, dance floor, pipe & drape, etc.) according to pre-determined floor plans for events in an efficient, timely, accurate and professional manner.
Set/strike to include the manual movement of equipment throughout the facility from storage areas to event spaces and back to storage.
Set/strike to include the removal of refuse, cleaning of floors & equipment, etc. to provide a clean event space before, during, and after an event.
Review work assignments and Building Equipment Orders (BEO) with the Operations Manager.
Maintain department equipment as necessary, both operationally and in a neat and orderly manner for storage.
Provide excellent customer service assistance to internal and external clients.
Operate an assortment of equipment including: forklift, buffer/burnisher, rider sweeper/scrubber, walk behind scrubber, blower, vacuum, pressure washer and others as needed.
Performs other duties as assigned.
Qualifications
High school diploma, GED or equivalent preferred.
Ability to read, write and speak English; perform basic math functions.
Good interpersonal skills with the ability to deal harmoniously with guests, employees and outside contractors.
Contact with water, liquids or cleaning materials. Exposure to dirt and dust.
Must have the ability to work flexible schedule including long hours, nights, weekends and holidays.
Regular and punctual attendance.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplySet Up Staff | Part-Time | Five Flags Center
Front desk coordinator job in Dubuque, IA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Set-Up Staff's priority will be to complete room set-up/strike activity for all client related events. This would include the set/strike of various numbers and various configurations of tables, chairs, staging, bleachers, risers, dance floor, pipe & drape etc. into and out of facility event spaces.
This role pays an hourly rate of $15.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
About the Venue
The Five Flags Civic Center is located in downtown Dubuque. The arena has a capacity of 4,500 guests and has the ability to transform for an occasion from concerts and sports tournaments to banquets and general sessions. The theater is a National Historic Landmark that seats 711 guests and Bijou Room is a black box theater with a capacity of 135 guests.
Responsibilities
Set/strike rooms with equipment (tables, chairs, staging, bleachers, risers, dance floor, pipe & drape, etc.) according to pre-determined floor plans for events in an efficient, timely, accurate and professional manner.
Set/strike to include the manual movement of equipment throughout the facility from storage areas to event spaces and back to storage.
Set/strike to include the removal of refuse, cleaning of floors & equipment, etc. to provide a clean event space before, during, and after an event.
Review work assignments and Building Equipment Orders (BEO) with the Operations Manager.
Maintain department equipment as necessary, both operationally and in a neat and orderly manner for storage.
Provide excellent customer service assistance to internal and external clients.
Operate an assortment of equipment including: forklift, buffer/burnisher, rider sweeper/scrubber, walk behind scrubber, blower, vacuum, pressure washer and others as needed.
Performs other duties as assigned.
Qualifications
High school diploma, GED or equivalent preferred.
Ability to read, write and speak English; perform basic math functions.
Good interpersonal skills with the ability to deal harmoniously with guests, employees and outside contractors.
Contact with water, liquids or cleaning materials. Exposure to dirt and dust.
Must have the ability to work flexible schedule including long hours, nights, weekends and holidays.
Regular and punctual attendance.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Auto-ApplyScheduling Specialist
Front desk coordinator job in Dubuque, IA
Job Description
The Scheduling Specialist serves as the face of their clinic for clients and their families and supports the clinical team by flexibly serving multiple functions at the clinic. They are responsible for timely and accurate scheduling changes for their staff and clients, coordinating start of service for clients while serving as general facilities support.
Essential Functions
:
Scheduling: Permanent schedules and scheduling variances. Family guidance. BCBA/Senior meetings. Senior Training meetings. PTO, QTPs, support services, etc.
Accurately records client and staff cancelations, reschedules, and other scheduled time off to ensure clients receive their prescribed treatment hours.
Timely execution of scheduling communication/task needs that takes place at the center.
Implementing best practices for scheduling, including timely delivery.
Meeting or exceeding treatment delivery goals (KPIs) as it relates to provider & client utilization, including make up time.
Coordinating appropriate use of admin time.
Scheduling trainings, i.e. safetycare, Relias, compliance, etc.
Onboarding new clients in partnership with Intake, from meet and greet to first day of ABA.
Support additional in-market centers with scheduling operations as needed.
Greet all clients and families as they arrive to our clinics
Answer phones and respond to or forward requests and/or information.
Facilitates timely and accurate flow of communication between the clinic and Caravel corporate support functions.
New hire day one welcome & center orientation as needed.
Facilitating daily operations, cleanliness, team building, logistics, supply management and organization of center.
Travel Required
:
Minimal Travel
Physical Demands
:
This is largely a sedentary role, with frequent sitting and computer keyboarding required. Employee will be required to sit, talk, hear, type and write. Occasional bending, squatting, stooping, and lifting (up to 35 pounds) is required. Specific vision abilities required by this job include near, far, and field of vision. Speech must be spoken in a manner easily understood by others. This position requires regular and punctual employee presence.
Qualifications
:
Education:
Must be a high school graduate/GED equivalent.
Experience:
At least one-year comparable experience working with clients and/or families in a medical or therapeutic setting including providing administrative or customer service-related experience preferred.
Skills and Competencies:
Strong organizational skills, with the ability to multi-task and meet deadlines.
Strong attention to detail.
Experience working with multi-line phone systems and office machines (copiers, postage machines, fax machine, etc.).
Displays professionalism and represents organization in a professional manner.
Excellent verbal and written communication skills, with a pleasant, professional, and helpful demeanor and voice.
Demonstrates initiative, with the ability to manage self and workload.
Knowledge of HIPAA privacy and security rules and regulations.
Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality and HIPAA guidelines.
Receptionist
Front desk coordinator job in Dubuque, IA
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
It would be even better if you also had...
* High school diploma or equivalent
* Ability to work flexible schedule and/or in multiple locations
* Sales/marketing experience
What you'll bring to the team...
* Answer phones and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients how they would like to be scheduled
* Help to ensure all clients needs have been met during service both in person, over the phone or virtually
* Maintain office cleanliness and organization of resources with team members
* Other duties as assigned
Your Expertise:
* Experience working in a fast-paced environment
* Previous experience in a customer service environment
* Ability to multi-task
* Strong organizational and time-management skills
* Computer proficient with the ability to use Microsoft Office
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
* Employee Assistance Program with Health Advocate.
* Wellbeing program, BetterYou, to help you build healthy habits.
* Neurodiversity and caregiver support available to you and your family.
* Various discounts on everyday items and services.
* Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
* Click here to checkout all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Sponsored Job
#16095
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
Auto-ApplyReceptionist - Full Time
Front desk coordinator job in Dubuque, IA
Medical Associates Clinic is hiring a Full-Time Receptionist to be a dynamic member of our team.
Pay and Benefits: $17+/hr. with full benefits package including:
Pay raises at least annually
Medical Associates top rated health insurance with most comprehensive provider network in the area with discounted premium rates for wellness program participation.
401k with Immediate Matching (50% on the dollar up to 7% of pay) and additional annual Profit Sharing
Flexible Paid Time Off Program (24 days off/year)
Save money on your taxes! Medical and Dependent Care Flex Spending Accounts
Income security for your family! Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.
Primary schedule: Rotating shifts Monday - Friday between the hours of 6:45am -5:00pm working 5 days/40 hours per week, full benefits eligible!
Essential Functions & Responsibilities:
Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions. Check in patients for their appointments. This includes reviewing, updating, and/or obtaining patient information making necessary account changes to ensure correct billing.
Set up new insurance coverage or modify existing insurance coverage records as needed. Collect copay or other payments where applicable and perform accurate end of day balancing.
Schedule appointments for patients within our clinics or as needed from work queues. Apply applicable department/provider scheduling protocols relating to appointment types and lengths while directing patients to appropriate providers/specialties.
Provide verbal and/or written instructions to patients, peers, and clinical team members, interacting tactfully with customers and establish and maintain effective relationships with others.
Complete all other assigned projects and duties.
Knowledge, Skills and Abilities:
Education:
High school diploma or GED required.
Experience:
From three months to one year of similar or related experience.
Interpersonal Skills:
Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussions.
Other Skills:
Ability to multi-task and work in a fast-paced environment. General computer knowledge with proficient keyboarding skills. Multi-line telephone system. Cash handling experience. Ability to work independently with limited direction, problem solving and resourcefulness.
Physical Aspects:
Reaching - Extending hand(s) and arm(s) in any direction.
Standing - Particularly for sustained periods of time.
Walking - Moving about on foot to accomplish tasks, particularly for long distances.
Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.
Grasping - Applying pressure to an object with the fingers and palm.
Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.
Hearing - Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.
Vision - 20 / 40 or better in the best eye with or without correction.
Repetitive Motions - Substantial movements (motions) of the wrists, hands and/or fingers.
Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
Environmental Conditions:
None - The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).
Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status. Please view Equal Employment Opportunity Posters provided by OFCCP ***************************
Auto-ApplySnowsports Desk Lead
Front desk coordinator job in Galena, IL
Job Description
Snowsports Desk Lead
Are you looking for a winter job that is exciting, moderately fast-paced, and helps create lifelong skiers and riders? Chestnut Mountain Resort is seeking a Seasonal, Full-time Snowsports Desk Lead. You do not need a background in skiing and/or snowboarding, but an interest in outdoor recreation will be beneficial.
The Snowsports Desk Lead is a highly visible, guest-facing position responsible for assisting in the day-to-day operations of CMR's Ski & Ride school. This role ensures a smooth guest check-in process, manages reservation logistics, and provides direct support and guidance to desk agents. The lead is a key point of contact for resolving complex guest issues and communicating with other departments.
Key Responsibilities:
Work with Snowsports Director to schedule group, day group, semi-private, and private Ski and Snowboard lessons.
Provide excellent customer service at all times.
Operate the Snowsports desk POS including credit card transactions, cash sales, and online purchases.
Ability to learn about CMR's lessons offerings and products available to customers from all over the Midwest.
Manage daily lesson and instructor assignments in coordination with on-hill supervisors.
Oversee the check-in and release process for lessons, ensuring all necessary waivers and paperwork are completed.
Requirements:
Proficiency with Microsoft office and Google Workspace.
Strong Organizational skills.
Excellent communication skills both verbal and written.
High School diploma or equivalent. College experience is preferred.
Ability to learn about the ski industry's trends especially in the Midwest.
Ski/ride experience is not necessary, but willingness to learn will be helpful.
An interest in outdoor recreation is preferred.
Receptionist
Front desk coordinator job in Dubuque, IA
General Information Ref # 45988 Department Clerical Job Site Colonial Terrace Animal Hospital Date Published 12-01-2025 Pay Class Full-Time Base Min. $ 17 Base Max. $ 20 Description & Requirements At Colonial Terrace Animal Hospital, P.c., you are joining a highly respected medical team committed to providing AAHA accredited excellence in patient care. This accreditation reflects our commitment to the highest standards of veterinary practice and quality assurance. Our reputation is confirmed by the community, evidenced by our excellent Google rating of 4.9 stars. We are actively looking for veterinary professionals who want to do their best work and become an essential part of our growing practice in Dubuque, Iowa.
We believe our success rests entirely on the skill and dedication of our teammates. You will find a highly supportive environment where collaboration is prioritized, allowing you to focus purely on providing outstanding small animal care. As a teammate here, you are encouraged to grow your specialized interests and advance your career goals, whether that means pursuing advanced credentialing or taking on new responsibilities within the clinic. You will be supported with the resources and mentorship necessary to succeed professionally alongside our existing dedicated team.
Our hospital offers comprehensive small animal care, distinguished by our focus on advanced medical procedures. We offer specialized services in orthopedics, allowing you to expand your surgical and diagnostic skills and work with complex cases right here in Dubuque. Working within an AAHA accredited facility ensures you always have access to the necessary equipment, protocols, and continuing education needed to maintain top-tier patient outcomes. If you are passionate about practicing quality medicine and furthering advanced procedural skills, this environment is built for your development.
Dubuque, Iowa, offers a rich community environment defined by Midwestern accessibility and a high quality of life. Settled along the Mississippi River, Dubuque provides an appealing blend of natural beauty and historical character, ensuring you enjoy a true sense of community outside of the practice. If you are seeking a location where you can achieve work-life balance while contributing meaningfully to the health of pets in a trusting, local environment, Dubuque provides an excellent opportunity for you.
Job Description
Your Impact as a Receptionist
* Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
* Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
* Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
* Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
What You'll Bring to the Team
* A passion for providing excellent customer service and a genuine love for animals.
* Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
* Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
* A collaborative, team-first mindset and the ability to work both independently and with direction.
* Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
Responsibilities and Benefits
How You're Supported
As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Competitive Compensation
A competitive hourly rate based on your experience, plus a comprehensive benefits package.
Total Wellbeing
Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).
Financial Health
Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.
Commitment to Growth
For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.
The Power of a Network
Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.
Valuable Perks
Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.
About Mission Pet Health
Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.
Driving the award-winning culture are the WAG values - Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.
EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.
Birth Center Unit Secretary - PT Days
Front desk coordinator job in Dubuque, IA
At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.
In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet hospital four consecutive times - the nation's most prestigious award for nursing excellence.
Want to learn more about MercyOne Dubuque? Click here: Find a Location Dubuque, Iowa (IA), MercyOne Dubuque
Join the MercyOne Family! We are looking to hire a Unit Secretary.
As a Unit Secretary at MercyOne, you will perform clerical and receptionist duties under the direction and supervision of the Clinical Director. The Unit Secretary transcribes physician orders; performs order entry on the computer; schedules diagnostic tests and therapies for patients; assembles admission and discharge charts and maintains patient medical records; completes documentation for billing, answers telephone calls, provides routine approved information via telephone and in person and relays other calls and messages to appropriate staff. The Unit Secretary demonstrates professional behavior consistent with the Mission of MercyOne, the Vision of Patient Care Services, evidence-based standards of care, and established policies and procedures.
Schedule:
* 24 hours per week. 6:00am to 6:30pm. Weekend and holiday rotation.
General Requirements:
* Effectively utilize written and oral communication.
* Write legibly.
* Be assertive when necessary and as appropriate.
* Able to function with frequent interruptions.
* Possess organizational skills.
* Display effective communication with a polite, compassionate, caring attitude, and demonstrate responsiveness to needs of patients and families consistent with the Caring Model Principles.
* Function as a receptionist for the nursing unit by screening and routing incoming calls and visitors. Communicates routine information to patients and visitors.
* Transcribe physician's orders, perform computer activities, and maintain equipment in proper working order.
* Maintain the cleanliness of the unit, ordering and stocking appropriate inventory of departmental supplies, setting up rooms for new patients, and other activities.
* Demonstrate specific customer focused behaviors and promote customer satisfaction consistent with the MercyOne Customer Service Standards.
* Perform clerical duties including assembling charts, and compiling reports and records.
* Promote and establish effective relationships within the department, with other departments, physicians, and with hospital guests and clients.
* Take an active role in enhancing abilities to carry out job functions through professional/job related growth and development.
* Provide physical, emotional, and spiritual support to the patient/family with respect to age specific and culturally sensitive needs as described in the department's scope of service.
* Meet core nursing competency requirements and unit-specific competencies upon hire and annually, as appropriate to job role.
Education:
* High school diploma or GED required. A degree from higher level education degree that requires a high school diploma or GED as a pre-requisite is also permitted. Previous clerical and computer experience is desired. Knowledge of medical terminology preferred.
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.
Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Office and Patient Coordinator OPC
Front desk coordinator job in Elkader, IA
Office and Patient Coordinator
Salary: up to $22/ hr
Who we are:
Senior Life Solutions, a division of Psychiatric Medical Care, is one of the country's largest Behavioral Health Management companies. Why work with PMC? Because PMC works for you. At PMC, we strive to maintain a culture of kindness and accountability. We embrace diversity, and inclusion, and provide team member support. We encourage everyone at PMC to have a healthy work-life balance and bring their authentic selves to work every day.
Work-Life Balance:
Monday-Friday
No Weekends
No On-Call
7 Paid Holidays Off Per Year
Competitive Benefits:
Practically Free Vision & Dental
Practically Free Medical Starting As Low As $70/Month
Matching 401k
Furthering Education Assistance
Unmatched Clinical Support:
The PMC Clinical Team is ready to support you every step of the way.
We have online resources at your fingertips 24/7, including a group curriculum toolkit.
We connect you with our top therapists/social workers for peer-to-peer training and support.
As an Office and Patient Coordinator, your daily focus will be on the 3Cs; Care, Community and Compliance.
Care: Work with a small, interdisciplinary team including a psychiatric physician, RN Program Director, and a social worker to provide high-quality care to our Older Adult patients as ordered by a doctor.
Community: Work with program team to create a culture of kindness and accountability; striving for exceptional care, compliance, and community goals.
Compliance: Work with the program team to ensure the program operates within all regulations, including clinical, billing, and operational compliance.
Skills best suited for an Office & Patient Coordinator (OPC)
Administrative skills
Organizational skills
Interpersonal skills
Time management skills
Team player; able to work within a small interdisciplinary team
Requirements
CNA, LPN, MA
preferred
Ability to operate a motor vehicle, patient transport required
Medical office experience
preferred
Passion for working with Older Adults
preferred
Front desk/administrative
preferred
Receptionist
Front desk coordinator job in Prairie du Chien, WI
The Receptionist supports the general administrative functions of a wide variety of administrative tasks including answering phones, preparing documents and reports, compiling records, organizing and maintaining information, analyzing data and providing general office support
Principle Duties and Responsibilities
* Greets, screens, and refers visitors to appropriate personnel
* Answers telephones, screens and routes calls
* Establish and maintain office files and activity logs
* Update and generate daily reports
* Receive, process, and ensure confidentiality of sensitive information and materials
* Perform routine data entry
* Review documents and ensure proper format
* Prepare, process, update, and compile routine documents, records, and reports
* Prepare routine correspondence, reports, and other documents
* Performs other duties as required
Qualifications
* Minimum of a high school diploma
* Minimum 1 to 3 years of experience in administration/accounting; however, 3 to 5 years is preferred
* Working knowledge and proficiency in the use of computer and business-related software, including Microsoft applications (Excel, Word and Outlook)
* Working knowledge of various office equipment (computer, scanner, etc.)
The Company is an Equal Opportunity Employer.
Auto-ApplyPRN Receptionist
Front desk coordinator job in Central City, IA
Employment Type:Part time Shift:Description:
Essential Key Job Responsibilities
Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
Answer phone calls and direct them appropriately.
Schedule appointments according to office guideline.
Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
Prepare charts for patient appointments making sure all necessary information is complete.
Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
Other duties as assigned by management.
Minimum Qualifications
Required Education
(for CHI Leadership Job Levels from Supervisor through President)
Click to select CHI Leadership Job Level & Required Education
Required Education for Staff Job Levels
Must be 16 years of age.
Required Licensure and Certifications
Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.
Required Minimum Knowledge, Skills and Abilities
Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public.
Math Ability: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills: Must be proficient with the Microsoft Office Suite, Internet navigation, database management, desktop publishing, spreadsheet, and graphic presentation packages.
PREFERRED Qualifications
High school diploma or equivalent preferred
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Auto-ApplyNursing Unit Coordinator
Front desk coordinator job in Anamosa, IA
A Position in the Iowa Department of Correction is more than a job. It's a calling. Corrections employees transform lives, equipping Iowans in the criminal justice system with the skills they need to contribute to their communities, inside and outside our walls.
Join us at the Anamosa State Penitentiary as a Nursing Unit Coordinator!
This position will be for the evening shift.
We are looking for a nursing unit coordinator that has their CNA or PCT certification.
This position would perform para-professional nursing duties under the director of a LPN/RN.
You would need to insure proper administration and documentation of medications.
You would be required to stock supplies, check expiration dates, order medication cards, and attending training as required.
At Anamosa Correctional Facility, in Anamosa Iowa we offer a wide range of career opportunities in various departments; i.e., Security, Treatment, Medical, Administrative, Business, Records, Maintenance/Trades, Food Service and other support areas.
Join our team of dedicated professionals who provide an environment that facilitates change for incarcerated individuals.
Come be a part of creating opportunities for safer communities.
You'll find an exceptional workplace where mutual respect and support are part of the culture.
E-Verify and Right to Work
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit *****************
116 Certified Nurse Aide/Orderly
6 months' experience as a CNA.
OR
179 Emergency Medical Services
6 months' experience in one or in a combination of more than one of the following: •
Emergency Medical Technician or Paramedic
EMT instructor/coordinator
RN or LPN providing pre-hospital emergency medical care
Physician's assistant if pre-hospital emergency medical care was provided
or
12 semester hours in one or in a combination of more than one of the following:
Emergency health care
Emergency medical courses
Advanced paramedic
EMT-A
EMT-1
Certification as an EMT/Paramedic
The equivalent of two years of full-time clerical work experience involving the use of medical terminology;
OR
employees with current continuous experience in the state executive branch that includes the equivalent of one year of full-time work experience as a Resident Treatment Worker, Pharmacy Assistant or a position providing nursing care or clerical work in a state institution providing medical services shall be considered qualified.
For additional information, please click on this link to view the job description.
Front Desk Agent: Are You a Curator of "Aha" Moments?
Front desk coordinator job in Dubuque, IA
Job Description
Front Desk Agent: Are You a Curator of "Aha" Moments?
This isn't just about a job-it's about a calling. We're looking for an exceptional Front Desk Agent who is passionate about creating unforgettable experiences for people. You're the kind of person who gets a thrill out of giving someone that "aha" moment-the feeling that they truly matter.
This role will challenge you to be more than you think you can be, pushing you to new levels of excellence every single day.
The Challenge
This is for the person who believes how you do one thing is how you do everything. You are not afraid to go over and beyond because your greatest satisfaction comes from seeing a guest's face light up. You thrive on solving complex problems and turning a routine check-in into a genuinely memorable experience.
Who You Are
You are a natural host and a proactive problem-solver. You're obsessed with the details, whether it's remembering a guest's name, anticipating their needs before they even ask, or making a perfect recommendation. You get your bucket filled by helping other people and are energized by building and nurturing connections with people from all walks of life.
What We Offer
We provide an environment that supports, uplifts, and encourages you to grow. In return for your commitment to excellence, you'll receive great perks, including discounted travel at our other locations and 50% off food and beverage in our hotel.
If you're ready to stop performing a job and start mastering a craft, apply now.
Set Up Staff | Part-Time | Five Flags Center
Front desk coordinator job in Dubuque, IA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Set-Up Staff's priority will be to complete room set-up/strike activity for all client related events. This would include the set/strike of various numbers and various configurations of tables, chairs, staging, bleachers, risers, dance floor, pipe & drape etc. into and out of facility event spaces.
This role pays an hourly rate of $15.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline
About the Venue
The Five Flags Civic Center is located in downtown Dubuque. The arena has a capacity of 4,500 guests and has the ability to transform for an occasion from concerts and sports tournaments to banquets and general sessions. The theater is a National Historic Landmark that seats 711 guests and Bijou Room is a black box theater with a capacity of 135 guests.
Responsibilities
Set/strike rooms with equipment (tables, chairs, staging, bleachers, risers, dance floor, pipe & drape, etc.) according to pre-determined floor plans for events in an efficient, timely, accurate and professional manner.
Set/strike to include the manual movement of equipment throughout the facility from storage areas to event spaces and back to storage.
Set/strike to include the removal of refuse, cleaning of floors & equipment, etc. to provide a clean event space before, during, and after an event.
Review work assignments and Building Equipment Orders (BEO) with the Operations Manager.
Maintain department equipment as necessary, both operationally and in a neat and orderly manner for storage.
Provide excellent customer service assistance to internal and external clients.
Operate an assortment of equipment including: forklift, buffer/burnisher, rider sweeper/scrubber, walk behind scrubber, blower, vacuum, pressure washer and others as needed.
Performs other duties as assigned.
Qualifications
High school diploma, GED or equivalent preferred.
Ability to read, write and speak English; perform basic math functions.
Good interpersonal skills with the ability to deal harmoniously with guests, employees and outside contractors.
Contact with water, liquids or cleaning materials. Exposure to dirt and dust.
Must have the ability to work flexible schedule including long hours, nights, weekends and holidays.
Regular and punctual attendance.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyBirth Center Unit Secretary - PT Nights
Front desk coordinator job in Dubuque, IA
At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, home health care, orthopedics, retail pharmacies, palliative care, and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.
In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet hospital four consecutive times - the nation's most prestigious award for nursing excellence.
Want to learn more about MercyOne Dubuque? Click here: Find a Location Dubuque, Iowa (IA), MercyOne Dubuque
Join the MercyOne Family! We are looking to hire a Unit Secretary.
As a Unit Secretary at MercyOne, you will perform clerical and receptionist duties under the direction and supervision of the Clinical Director. The Unit Secretary transcribes physician orders; performs order entry on the computer; schedules diagnostic tests and therapies for patients; assembles admission and discharge charts and maintains patient medical records; completes documentation for billing, answers telephone calls, provides routine approved information via telephone and in person and relays other calls and messages to appropriate staff. The Unit Secretary demonstrates professional behavior consistent with the Mission of MercyOne, the Vision of Patient Care Services, evidence-based standards of care, and established policies and procedures.
Schedule:
* 24 hours per week. 6:00pm to 6:30am. Weekend and holiday rotation.
General Requirements:
* Effectively utilize written and oral communication.
* Write legibly.
* Be assertive when necessary and as appropriate.
* Able to function with frequent interruptions.
* Possess organizational skills.
* Display effective communication with a polite, compassionate, caring attitude, and demonstrate responsiveness to needs of patients and families consistent with the Caring Model Principles.
* Function as a receptionist for the nursing unit by screening and routing incoming calls and visitors. Communicates routine information to patients and visitors.
* Transcribe physician's orders, perform computer activities, and maintain equipment in proper working order.
* Maintain the cleanliness of the unit, ordering and stocking appropriate inventory of departmental supplies, setting up rooms for new patients, and other activities.
* Demonstrate specific customer focused behaviors and promote customer satisfaction consistent with the MercyOne Customer Service Standards.
* Perform clerical duties including assembling charts, and compiling reports and records.
* Promote and establish effective relationships within the department, with other departments, physicians, and with hospital guests and clients.
* Take an active role in enhancing abilities to carry out job functions through professional/job related growth and development.
* Provide physical, emotional, and spiritual support to the patient/family with respect to age specific and culturally sensitive needs as described in the department's scope of service.
* Meet core nursing competency requirements and unit-specific competencies upon hire and annually, as appropriate to job role.
Education:
* High school diploma or GED required. A degree from higher level education degree that requires a high school diploma or GED as a pre-requisite is also permitted. Previous clerical and computer experience is desired. Knowledge of medical terminology preferred.
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.
Visit MercyOne on LinkedIn, Facebook, Instagram, YouTube, and Twitter!
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.