Front desk coordinator jobs in Great Falls, MT

Apply Description At Western Montana Clinic, we are continuing our 100-year tradition of providing excellent health care to the community. We are a group of local, independent providers practicing in multiple specialties. Our mission remains the same - to provide our patients with the same high quality health care that we expect for our families. We are seeking a full-time Medical Receptionist to join our team in the Family Medicine department. Broadway Building 40 hours per week, no weekends or evenings. In the Medical Receptionist position, you will: Welcome patients Complete the registration process Perform medical appointment scheduling Quote and collect payments Manage incoming and outgoing phone calls to facilitate patient care Collaborate with providers and other team members to accomplish daily work Coordinate ongoing patient care including referrals Play an essential role in fulfilling our mission Heighten the patient experience by providing exceptional customer service Benefits offered: Health insurance Life insurance Paid vacation Holiday pay Sick pay 401(k) Plan + match Voluntary benefits - Dental insurance, Vision insurance, Disability insurance Employee assistance program Minimum Requirements for the Medical Receptionist position: High school diploma or equivalent Basic computer knowledge and proficiency The successful Medical Receptionist candidate will be subject to a background check. An Equal Opportunity Employer

Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you! Performs customer service functions in the medical office setting. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict. Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health system organization policies and procedures. Education/License/Experience Requirements: High School Graduate or Equivalent Minimum of two (2) years medical office experience preferred. Previous experience with health insurance and patient billing preferred. Completion of medical terminology course required within 30 days of hire/transfer. Completion of Clarivate Patient Access II Education Packet within 3 months of hire/transfer.

Full-Time/Non-Exempt Great Falls, Helena, Havre Care Coordinator ending September 29th, 2027. Ensures client care is coordinated between the client and all healthcare providers, continuous collaboration with local agencies to establish continuity of care for the clients Ensures client's access to needed services during transitions from different levels of care Must manage a client caseload with 24 billable client service hours/week of client time. Provides education, reinforcement, and frequent communication with clients about their physical and behavioral health status Administers screening tools to assist with provider evaluation of client's status, to include completion of triage process for clients coming into services. Available during primary health appointments for consultation and coordination efforts Assists with both internal and external warm hand-offs Enters CCBHC data specific information into electronic health record and other databases Develop strategies and treatment plan goals with clients so they can reach their health care goals Communicates effectively with clients and treatment team to include both oral and written communication Provides encouragement and support to clients to assist them in solving difficulties they have managing and improving their health Develop strategies to remove barriers, allowing clients to achieve optimal health status Tracking and reporting client outcomes based on various measurements and screening tools Completes documentation as required and appropriately maintain all required paperwork in accordance with Many Rivers policies Communicate effectively with supervisors, therapists, medical providers, and other team members to provide quality continuity of care for the clients Must have a Montana valid driver's license, personal vehicle and current vehicle insurance, travel required and may transport clients Participate in in-service trainings & attend required meetings as directed by immediate Supervisor or Director Minimum Qualifications: Minimum qualifications are a bachelor's degree in human services field and considerable knowledge of the principles, methods, and skills needed to effectively perform case management duties. Other education and experience may be considered equivalent to four years. Must have excellent computer skills such as Excel, Internet, Teams, Outlook, and Word. Familiar with medical diagnoses and medications is preferred. Travel required. Must have vehicle, valid driver's license, and may transport clients. Hourly Wage: $20.63 + DOE Benefits: 401K Matching Contributions Health Insurance Dental Insurance Flexible Spending Account Health Savings Account Flexible Work Schedule Paid Holidays Paid Birthday Pet Insurance All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Check. About Us: Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 13 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment. Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach. Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services; offering compassionate, client-focused, professional support. Beliefs/Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In. EQUAL OPPORTUNITY EMPLOYER: Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.

Patient Registration Coordinator - Join Our Mission to Improve Rural Mental Health Care! Rural Psychiatry Associates is seeking a Patient Registration Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care. Why Join Us? At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska. As a Patient Registration Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services. Your role will be essential in creating a positive patient experience from the very first interaction. The Role: What to Expect Location: Based in our Great Falls, MT office. Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process. Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records. Multidisciplinary Collaboration: Work with clinical and administrative teams to streamline patient access. Key Responsibilities Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression. Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details. Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits. Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed. Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations. Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation. Perform Other Duties as Assigned to support clinic operations. What We're Looking For High school diploma or equivalent required. Experience in scheduling appointments preferred, especially in a healthcare setting. Excellent communication skills, both verbal and written. Strong attention to detail with the ability to multitask in a fast-paced environment. Proficiency with electronic health record (EHR) systems and general computer skills. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Highly organized, self-motivated, and able to work independently. Strong time management and prioritization skills. Willingness to learn and adapt to new technologies. What We Offer As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include: Medical, Dental & Vision Insurance Long & Short-Term Disability Insurance Life Insurance 401(k) Retirement Plan Generous Paid Time Off (accrual based on hours worked) Paid Holidays If you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today!

Cabinet Peaks Medical Center is looking for an Admissions Clerk to join our Admissions Team! Reporting to the Patient Financial Services Manager, performs inpatient admissions and registrations for outpatient services. May serve as a backup for other business office functions. Major Job Duties & Responsibilities Arranges for the efficient and orderly admission of inpatients and the registration of individuals who have hospital based outpatient care, testing or procedures. This includes but is not limited to observations, emergency, walk in clinic, laboratory, imaging, surgical services, rehabilitation, and outpatient services. Ensures that patient demographics and insurance information is collected through the pre-registration or interview process and accurately entered into the ADT system (Meditech). Performs duties in reception/cashiering/switchboard. Pre-authorization of outpatient services, as needed. Verifies insurance in different web-based sites or products. Collects deposits, copayments, deductibles and other patient liabilities from patients per policy. Participates in monthly staff meetings, training sessions, and annual education sessions, disaster drills, etc... Adheres to compliance regulations such as EMTALA, HIPAA, and MSP, etc... Works well under pressure in a high traffic work environment with shared workspace. Works all shifts when needed, including weekends & holidays. Skills, Knowledge, & Abilities Strong communications skills both verbal and written. Professional Customer Services skills and pleasant and courteous demeanor. Knowledge of insurances. Ability to follow directions. Ability to follow Federal/ State and hospital policy and guidelines. Ability to multitask. Demonstrate knowledge of high level of care, accuracy and efficiency as it relates to patient registration. Strong organizational skills, including the ability to write and interpret notes. Strong typing skills, and basic knowledge of office machines such as phones, faxes and copy machines. Experience Preferred at least 1 year of experience but not required. Educational Requirements High School diploma or equivalent education. Schedule: PRN (fill in as needed) - varied shifts. Days worked & shifts may vary including nights, evenings, and/or weekends. Primarily eight (8) hour shifts to provide departmental coverage including weekend, holidays and on call status. Hours and shifts may change or rotate to provide coverage and perform the necessary duties. Cabinet Peaks Medical Center is committed to providing a safe, efficient, and productive work environment for all employees. To help ensure a safe and healthful working environment, each applicant to whom an offer of employment has been made will be required as a condition of employment to undergo a substance test. Additional pre-employment items may be required. Please contact Human Resources for details.

At the Great Falls Clinic Hospital, we pride ourselves on providing high quality care and exceptional service to our patients. Here you will find excellent nurse to patient ratios. This allows us to provide more personalized care and create stronger connections. You will discover a culture of teamwork, compassion, and an opportunity for professional growth. POSITION OVERVIEW: Works with RN and other nursing staff to indirectly care for patients in the Hospital from admission to discharge. Responsible for on-going surveillance of patient cardiac monitors and provides RNs and/or clinicians with immediate notification of any changes in cardiac rhythms including lethal cardiac rhythms. Performs clerical duties related to admission, discharge, and documentation of patient information from Central Telemetry. Answers telephone and communicates clearly when receiving information from units or providers. Uses clear and complete communication with unit personnel when delivering information about changes in patient rhythm and other unit activities. Performs duties in fast paced environment with prioritization and organization of work assignments, adjusting priorities based on changing situations. Other duties include ordering, replacing, collaborating in reporting and replacing defective equipment, entering charges and assisting patients and visitors as needed. Receives direction from: Nurses, Providers, Supervisor, Charge Nurse, Unit Manager, DON. EDUCATION: * High school diploma or equivalent, required * Successful completion of the basic dysrhythmia test with a minimum of 90% accuracy, identifying all lethal rhythms with 100% accuracy by completion of orientation EXPERIENCE: * One (1) year of experience in acute care, preferred * More than one (1) year of monitor tech experience, preferred KNOWLEDGE/SKILLS/ABILITIES: * Medical Terminology * Basic anatomy/physiology of the heart and cardiac rhythms * Clear and concise communication skills. * Keyboarding skills * Basic office skills * Basic patient care * Basic cardiac rhythms * bility to establish and maintain effective working relationships with staff, clinicians and other health team professionals. * Ability to accept responsibility for accuracy and response times to emergent and non-emergent requests * Use of usual and customary equipment used to perform essential functions of the position NOTICE OF PRE-EMPLOYMENT SCREENING REQUIREMENTS: If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: * Criminal background check * Drug Screening * Health and Immunizations Screening ABOUT US: In 1917, four visionary medical leaders opened a world-class comprehensive health care center, with an integrated team of specialists and a personal approach to wellness - far from an urban center. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting the most contemporary medical staff, harnessing the power of the latest medical technologies, continually striving for advancement, and above all, working as a team to meet the health needs of the 250,000 residents living in our 17 local counties. Our vision is to be the healthcare provider of choice for patients and the workplace of choice for staff and providers. We will achieve this vision by committing to a culture of integrity and safety, evidence based exceptional care, compassionate customer service, great work environment and innovation/technology. ABOUT GREAT FALLS: Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and Great Falls Clinic Hospital are for you. We would love to hear from you and discuss this opportunity. EQUAL OPPORTUNITY EMPLOYER: Great Falls Clinic, LLC is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.

Job Description Are you passionate about providing exceptional customer service? Do you thrive in a dynamic environment where your efforts are recognized and appreciated? If so, we have the perfect opportunity for you! Our growing company is seeking a motivated and positive Front Desk Receptionist to join our team. As the welcoming face and voice of our dealership, you will play a crucial role in creating a positive first impression. We're looking for someone with a winning attitude and a professional demeanor to represent our brand effectively. In this position, you will report to the Sales Manager and be responsible for managing incoming calls, directing inquiries, and providing essential clerical support. Key Responsibilities: Greet and assist on-site guests, identifying their needs and directing them to the appropriate personnel. Answer and screen incoming phone calls, transferring them to the relevant department or personnel as needed. Take messages and manage voicemail when staff members are unavailable. Provide clerical support, including faxing, copying, and maintaining organized files. Coordinate with vendors and manage their services. Ensure the main voicemail is updated with office hours and special announcements, and assist callers with directions and information about our organization. Receive and distribute mail to the Office Manager. Conduct next-day customer delivery confirmation calls and orientations. Stay informed about staff movements within the organization. Collect and organize sales and greeter logs from the previous business day. Physical Requirements: Sitting and standing Walking Occasional lifting up to 20 lbs Education and Experience: High school diploma or GED required. Compensation: $15 - $17 per hour, depending on experience. Schedule: Full-time position. Store hours: 9 AM - 7 PM, Monday to Saturday Saturday shifts on rotation. If you're ready to take the next step in your career and be a key part of our team, we want to hear from you! Benefits Excellent earning potential and advancement opportunities Medical benefits package with multiple plan options to choose from, including vision and dental 401(k) retirement plan with employer match On-site employee daycare Holiday pay and vacation time Employee discounts Employee borrow program (take a camper and GO CAMPING) Profit sharing Bretz RV's Commitment to You Opportunity to work in a family-oriented environment where work-life balance matters Growth and advancement opportunities Team building activities and events throughout the year The opportunity to be a part of a team in a booming industry that works together to provide every customer with the best experience possible Relocation Montana has become the spot to be. Kevin Costner and his Yellowstone in 1883 have single-handedly helped Montana become discovered. If you want to move here, please know that we have stoplights, hitching posts still exist in some small towns, and the church is still the busiest place to go on Sundays. It's a safe place to live and a great place to raise a family looking for adventure. The cost of living is far lower than in other parts of the country. If you've ever dreamed of moving to the Northwest, now may be the time to turn a dream into reality! About Our Dealership Bretz RV & Marine opened for business in Missoula, Montana, in 1967. Until then, Frank and Vi Bretz had been operating a service station and renting U-Hauls in central Missoula. Searching for a new camping trailer turned into a new business opportunity. Not only did the Bretz family get a new camper, they decided to get into the business of selling and renting small travel trailers. Today Bretz RV & Marine is still a family-owned and operated business with five dealerships across Montana and Idaho. We are fortunate to have grown from just over 100 employees to nearly 400 employees in the last five years. We do all we can to offer our teams an excellent place to work and advance in our company. We start by finding great people with high energy and then find the best place for them to be successful in our dealerships. Throughout the year, you will see Bretz RV & Marine sponsoring events from local school functions to veterans associations, Toys-4-Tots, Make-A-Wish, and many more. It's important to contribute to the communities in which we do business. EEOC Our company maintains a firm policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state or local laws. Products and Brands: RV Manufacturers: Airstream, Coachmen, Dutchmen, Entegra Coach, Forest River, Grand Design, Heartland, Keystone RV, KZ RV, NuCamp, Thor, Tiffin, Ember RV, Brinkley RV, Oliver Trailers. Boat Manufacturers: Barletta, Sea-Doo, Bayliner, Chaparral, Crownline, Smokercraft, Lowe, Starcraft, MB Sport, Sun Chaser, Yamaha Outboards, Honda Outboards, Mercury/Mercruiser, Volvo Marine, Thunderjet, Sylvan Boats. Powered by JazzHR KS65SyHbDW

Welcome to FitLife, Great Falls, MT! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work! Perks of the job: Competitive pay Fast paced work environment Free gym membership So, who are we looking for?Someone with a certain level of social intelligence: You will be working with many different personality types with members and on staff. You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards. You work hard and go straight for the goal. You are excited about meeting new people. You have a positive attitude and look forward to helping others.

Turnwell Mental Health Network is committed to maintaining a company for mental health that is a vital step in defining culture, guiding behavior, and building trust with our clients and team members.. Our mission is to expand access to high quality mental health care services in underserved markets by building a team of professionals who provide and support best-in-class patient experiences within our clinics. The Medical Office Receptionist is the first point of contact for patients, visitors, and medical staff. This position is responsible for creating a welcoming environment, answering phones, scheduling appointments, verifying insurance, collecting payments, and maintaining accurate patient records. Strong communication skills and attention to detail are essential. Requirements: WHAT WILL BE YOUR KEY RESPONSIBILITIES? Greet patients and visitors in a professional and friendly manner Answer, screen, and route phone calls promptly and accurately Schedule, confirm, and cancel appointments using electronic medical record (EMR) systems Collect and verify patient insurance information and demographics Check patients in and out, ensuring all forms are completed accurately Collect co-pays, balances, and other payments; provide receipts as necessary Maintain patient confidentiality in accordance with HIPAA regulations Ensure the reception area is clean, organized, and welcoming Respond to patient inquiries or direct them to the appropriate staff member Perform general administrative duties such as filing, faxing, and copying Collaborate with medical assistants, nurses, and physicians for seamless workflow Monitor and order office supplies as needed WHAT ARE WE LOOKING FOR? High school diploma or equivalent required Prior experience in a medical office or similar healthcare setting preferred Familiarity with EMR systems (e.g., Epic, Athenahealth, eClinicalWorks) a plus Excellent verbal and written communication skills Strong organizational and multitasking abilities Knowledge of medical terminology and insurance verification helpful Proficiency in Microsoft Office Suite (Word, Excel, Outlook) WHAT CAN YOU EXPECT FROM TURNWELL? Fast-paced outpatient medical office May involve long periods of sitting or standing Interaction with patients who may be ill, stressed, or in pain

Job Description Big Sky Diagnostic Imaging in Billings, MT is looking for one part time receptionist to join our team. Our ideal candidate is self-driven, ambitious, and hard-working. Responsibilities · Greet and welcome patients · Guide patients through the check-in process assisting with paperwork and answering any questions they may have · Answer and screen phone calls · Organize and schedule appointments · Process insurance claim requests · Cash handling and payment processing · Maintain office cleanliness and organization of resources · Maintain confidentiality of all patient records · Manage inventory of necessary office supplies and coordinate reordering · Ensure the waiting room environment remains welcoming and full of snacks · Uphold the positive reputation of our medical office by always treating visitors and callers in a friendly and professional manner Qualifications · Excellent customer service skills and courteous phone manner · Computer literacy. The ideal candidate will have experience using EHR systems, Microsoft office, and web-based applications. · Friendly and compassionate disposition · Excellent organizational and time management skills · Strong interpersonal communication skills · Ability to work independently or as part of a team · Time-management and organizational skills This position will have a regular schedule, but flexible availability is required to help cover occasional business needs. We are looking forward to receiving your application. Thank you.

Patient Access Representative (Full-Time/Benefit Eligible) Hours: 8:00 a.m. - 5:00 p.m. Are you looking to start a career in healthcare and want to get your foot in the door? This is your opportunity! At Greater Valley Health Center, you will join a supportive and dedicated team in an environment that values teamwork, compassion, and excellence in patient care. We offer competitive salaries, excellent benefits, and the chance to grow your career in healthcare. Job Purpose The Patient Access Representative plays a vital role in ensuring patients have a positive experience at Greater Valley Health Center. This position is responsible for welcoming patients, coordinating appointments, collecting and verifying information, and assisting with billing and insurance requirements. By providing excellent customer service and administrative support, the Patient Access Representative helps ensure smooth patient flow and supports the delivery of high-quality healthcare. Qualifications & Experience High school diploma required; Associate degree preferred. One (1) year of relevant experience in healthcare, customer service, or office setting preferred. Experience with electronic health records (EHR) preferred. Knowledge of general office practices and computer operation. Excellent communication, interpersonal, and customer service skills. Strong organizational and multitasking abilities. Ability to work calmly and effectively in a fast-paced environment. Professionalism and discretion when handling confidential patient information. Ability to adapt to the needs of diverse patients and create a welcoming, supportive environment. Key Responsibilities Greet patients and visitors with professionalism and warmth, creating a welcoming first impression. Answer and direct phone calls using a multi-line phone system; respond to inquiries in a polite and efficient manner. Check patients in and out of appointments, ensuring demographic, insurance, and financial information is accurate and up to date. Assist patients in determining eligibility for sliding fee discounts; provide referrals for insurance enrollment assistance when needed. Collect co-pays, fees, and payments, process cash, check, or credit transactions. Maintain accurate records and balance daily payments. Schedule appointments efficiently with the appropriate providers while maximizing utilization of available slots. Provide patients with information on clinic policies, procedures, and available resources. Scan and upload necessary documentation into the electronic health record system. Obtain patient authorizations for the release of medical records in compliance with HIPAA and other regulations. Communicate scheduling updates, delays, or patient needs to clinical and leadership staff. Maintain cleanliness and order of the reception and waiting areas. Perform other related administrative duties as assigned to support clinic operations. Why Join Greater Valley Health Center? Supportive and collaborative work environment Competitive pay and excellent benefits Opportunity to build a long-term career in healthcare

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the 2021 Employee Benefits Guide. Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more! Patient Access Specialist (Full-time) REGISTRATION CLINIC (BILLINGS CLINIC CLINIC) req10693 Shift: Varies Employment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt) Starting Wage: $17.00 - $21.25 Patient Access Specialists are instrumental in ensuring the efficient and effective flow of patient access needs as well as initiating the revenue cycle throughout Billings Clinic. Responsible for providing excellence in customer service by greeting, registering and gathering appropriate information for clinical, patient financial services, regulatory and meaningful use. Included are appropriate demographic and insurance information, scheduling appointments, collection of co-payments and self-pay deposits and posting payments into the billing system. Position must fully understand the ramifications and impacts of incomplete or inaccurate information as it relates to clinical staff and the revenue cycle. Essential Job Functions * Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance. * Responsible for patients' and guests first impressions of Billings Clinic and clinical departments. • Using best practices in customer service by greeting patients, identifying and entering accurate patient specific information to include demographics, guarantor information, subscriber and insurance information. Responsible for initiating the revenue cycle for timely billing and possible insurance follow up. * Competently and courteously educates patients about various forms that may require their signature. * Validates insurance(s) using IntelliSource and analyzes electronic responses ensuring appropriate set-ups, which may be dependent upon State where services are to be rendered. * Coordinates with patients, internal and external providers, nursing staff to ensure Medicaid Passport authorizations are obtained and entered. * Schedules and coordinates appointments in a manner that meets the patient's needs and each individual provider's scheduling protocols for the various appointment types, lengths of appointments and any pre-appointment requirements. May instruct patients on specific preparations and/or restrictions necessary to prepare for ancillary procedures as defined by clinical protocols. * Provides in-person marketing for Billings Clinic's patient portal. Explains functionality of the portal and sends electronic invitations to patients for access and establishment of their connection. Should understand that portal sign-up and usage is directly tied to Billings Clinic's ability to receive additional Government funding. * Initiates collection of copayments and deposits in accordance with each patient's individual insurance or self-pay requirements. Accepts cash, checks and credit cards and payroll deductions. • Accepts payments on accounts. Maintains operating cash and collections and balancing to on-line records, daily. * Posts all payments directly onto patients' accounts within the revenue cycle system. Ensures payment to Billings Clinic for credit and debit card transactions by obtaining electronic authorizations at the time of payment collection. * May schedule ancillary services. May instruct patients on specific preparations and/or restrictions necessary to prepare for ancillary procedures. May involve other departments as needed for regulatory requirements. * Reviews and analyzes AccuReg edits and completes corrections in accordance with AccuReg worklists daily. * Performs other duties as assigned or needed to meet the needs of the department/organization. Minimum Qualifications Education * 16 years of age or older * High School or GED preferred * Some college or healthcare focused classes preferred such as medical terminology, medical office practices, etc. preferred. Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ****************************** Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.

Excel Physical Therapy is a premier, therapist-owned outpatient orthopedic and sports clinic with locations in Bozeman and Manhattan, Montana. Since 2001, our practice has been grounded in the values of specialization, collaboration, customer service, and excellence in patient care. Our team is composed of the most qualified and motivated physical therapists and support staff, creating a workplace focused on growth, teamwork, and exceptional care. We are proud to have been named “Best Physical Therapy” in the Bozeman Chronicle Gallatin's Greatest Community Choice Awards three years running. Bozeman is consistently ranked as one of the top small cities to live in-thanks to its balance of vibrant community life and unmatched access to outdoor recreation in every season. Learn more about our practice at excelptmt.com . Job Description Excel Physical Therapy is seeking a warm, organized, and service-minded Front Office Coordinator to join our Bozeman team. As the first point of contact for patients, visitors, and callers, you'll set the tone for an exceptional clinic experience. This role is perfect for someone who loves connecting with people, thrives in a fast-paced environment, and takes pride in accuracy, communication, and teamwork. Your ability to multitask and keep daily operations running smoothly will play a key part in our clinic's success and reputation. Job Duties: Job Duties Warmly greet patients and deliver outstanding customer service Coordinate patient care from initial evaluation through discharge Answer and direct phone calls Manage electronic scheduling with accuracy and efficiency Perform data entry and maintain clean, organized records Verify insurance benefits and obtain required information Maintain patient charts and EMRs in compliance with clinic standards Collect, post, and deposit patient payments Assist with faxing, filing, and other administrative tasks as assigned Qualifications High school diploma or equivalent Strong customer service orientation Ability to work well independently and as part of a team Professional, polished appearance and demeanor Excellent verbal and written communication skills Strong attention to detail and ability to multitask in a busy environment Additional Information All your information will be kept confidential according to EEO guidelines. Benefits Package includes: Competitive hourly wage Bonus Rewards Program Medical, Dental, Vision, and Basic Life/AD&D Insurance Flexible Spending Accounts Health Savings Accounts Supplemental Life, Short- & Long-Term Disability Insurance Health & Wellness Program Gym Membership Discounts Generous PTO package 6 Paid Holidays 401(k) matching Employee Assistance Program Employee discount plans Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog) The anticipated base salary for this position is $20.00 an hour . Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.

Job DescriptionSalary: $17-$20/hr DOE Front Office Coordinators are the ambassadors for OrthoRehab Physical Therapy. The individual in this position sets the tone for the overall experience of our patients. As a full-time Front Office Coordinator in Whitefish, MT, you will be the first friendly face (or voice) our patients connect with and the person they rely on for answers and assistance as they navigate through their physical therapy experience. You are part of a caring team committed to providing the best possible care for our patients. To thrive in this role, you must consistently provide exceptional customer service and enjoy tasks requiring accuracy and attention to detail and the ability to adapt to the ever-changing requirements of insurance companies. Benefits include health insurance, Health Savings Account, Simple IRA match (up to 3%), Paid Time Off and paid holidays after 6 months of hire. Previous experience in a medical office, familiarity working with insurances, scheduling experience and positions requiring attention to detail and accuracy are taken into account when determining wage offered to potential candidate. Interested?Apply at************************** OrthoRehab Physical Therapy utilizes E-Verify to verify an employee's employment eligibility. We are an equal-opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, or any other legally protected status.

Excel Physical Therapy is celebrating 20 years of service in 2021! We are a specialized physical therapy practice that collaboratively provides the most effective manual, orthopedic and sports therapy treatments, allowing us to efficiently return our patients to their highest level of comfort and functionality. Founded in 2001, our practice is locally and physical-therapist-owned with two locations in Bozeman and Manhattan, Montana. We value teamwork and we enjoy working together while serving, helping and caring for our patients as well as providing education and outreach to the Gallatin Valley community. Learn more about us and our mission at ****************** Excel Physical Therapy is an equal opportunity employer. Job Description Well-established physical therapy outpatient practice is seeking a friendly, compassionate, and organized Front Office Patient Representative to join our dedicated front office team in our Bozeman office located at 1823 W. College Street. Full time position with approximate hours 10:30am-6:30pm, Monday thru Friday. Occasional shift coverage for other front office team members with advanced notice and planning. Occasional vacation coverage needed for our Manhattan clinic location front office. The role of this very important team position is to welcome our clients graciously and provide excellent customer service and communications. Key focus areas are greeting patients, scheduling patient appointments, reviewing and data-entry of registration documents, answering phone calls, collecting patient responsibility payments, coordinating insurance verification and authorization with payers, accounts receivable tasks, preparing and organizing patient charts, coordination of patient accounts, and reminder phone calls. Due to current COVID-19 precaution protocols, the person in this role screens patients with a verbal questionnaire and temperature check before in office appointments. PPE is provided to staff and is in line with CDC protocols. Support the medical team and help to direct our office support team in their cleaning and organizing duties, possible occasional light laundry and light cleaning of office and equipment, supply inventory tracking, plus any other projects or tasks from the team. We offer sit/stand desks for front office team members to provide for a more active work environment. Qualifications Our desired candidate is fun and professional who will strive to provide a friendly and compassionate atmosphere for our clients and our fellow team members while seeing that our busy office is productive and organized. We are looking for a long-term employment relationship. Our team is health-oriented and we have a non-smoking environment. Preferred candidates will already be a resident of Gallatin Valley. Training is available, however medical front office experience is preferred. Additionally: Strong interpersonal communication, active listening and customer service skills Attention to detail, adaptability, planning, and organizing Strong computer and data entry skills with the ability to calculate basic math Excellent organizational and time management skills High-tolerance for repetitive tasks and systems Ability to work independently and as part of a cohesive team Medical front office experience is preferred Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: Front Office Coordinator In office: 5 days a week, 7:30-4:00pm MT, 30 min lunch : Greater Good Health is a community of healthcare providers, operators, and builders whose mission is to address health disparities and reimagine senior healthcare. To do this, we partner with payers to bring value-based primary care to underserved communities and work alongside risk-bearing organizations to develop innovative, value-based clinical programs - all designed exclusively for older adults and their unique healthcare needs. Grounded in our mission and core values, we are building a better, simpler healthcare experience for the patients we serve and the providers who care for them. While providing more access to care, we understand that Nurse Practitioners need optimal work-life alignment to provide the best care for the greater good. GGH's goal is to support the modern-day healthcare professional to live fully in both their professional and personal lives. If this vision resonates with you, we hope you consider bringing your passion, your energy, your curiosity to Greater Good Health. What will you do as Front Office Coordinator? The Front Office Coordinator is an integral part of the primary care clinic team, serving as the face of Greater Good Health to delight patients as they walk through the door. Reporting directly to the Clinic Administrator, this role is responsible for delivering an excellent clinic experience by listening, engaging, and assisting each patient and guest every day from registration to departure. In addition to community outreach, you will host and coordinate events (in-the clinic) to engage potential patient and increase awareness of GGH's services. With a positive demeanor, the Front Office Coordinator provides exceptional customer service to patients throughout their visit with Greater Good Health to deliver a first-class experience. Culture & Community Welcomes all and cares empathetically for patients and team members. Acts as a central point of contact welcoming patients and prospects and ensuring they have an optimal experience from the moment they walk in the door. Listen and observe the needs of each patient to ensure they are supported throughout their visit - your main goal is to provide an excellent patient experience to retain and acquire new patients Day-to-Day Responsibilities Greets and welcomes all patients and related individuals to appropriate locations while maintaining excellent customer service Triages walk-in patients and emergencies as per established policies and procedures. Coordinates front office responsibilities by assisting patients with check-in or check-out. Supports patient registration per protocols and updates patient information within the electronic health record; protects patient's rights by maintaining confidentiality of personal and financial information. Reviews and verifies patient coverage of insurance or other agencies and identifies the patient's responsibility. Collects co-pays/deductibles prior to patient being seen per protocol. Informs patients of any outstanding balancing and collects balance, and issues receipt or statement per established protocol. Educates patients on available clinic services and assists patients with patient portal enrollment or other online tools. Connects new patients to the Patient Liaison as a patient resource. Supports the review of schedule templates to ensure patients are scheduled correctly for the day/week. Reviews the patient schedule to ensure patients are in the correct status and are up to date. Schedules or reschedules patient appointments for existing patients. Conducts pre-visit reminder calls and follows-up with patients for “no-show” appointments for established patients. Performs outbound administrative follow-up calls as needed. Triages incoming calls and routes them to the appropriate team member. Opens and closes the office as needed. Basic housekeeping to ensure all check-in, vestibule, coat room, and other communal spaces are clean, stocked and maintained. Complete administrative duties varying from making copies, scanning, and uploading documents, collecting billing information, mail management - sorting or collecting postal mail, directing vendor deliveries and shipments around the clinic, and managing faxes. Promotes and supports a premier teammate experience Participate in team meetings and clinic huddles to review patient/provider schedules and plan for the day/week ahead. Communicates and escalates any issues to the clinic administrator. Attends in-clinic and community events to help with registration. Cross-functional collaboration with all team members to complete ad-hoc projects. Promotes high-quality patient care and outstanding patient experience as reflected in patient satisfaction scores. Demonstrates or Provides effective communication with the team throughout the team. Act as the primary host for all community room events in- & out- of the clinic. Responsibilities may include event planning/creation, greeting & signing-in attendees, coordinating logistics, and setting up and breaking down events. Work with the central team for additional support when needed. What will make you successful at Greater Good Health? Abilities and values Drive Impact. Strong focus and commitment to building relationships, supporting people, and creating value for patients. Influence. Strong communication and collaboration with patients, care teams, and clinic management. Conviction. We work hard and we're having a blast doing it. We know the work we're doing is changing healthcare dramatically for the better, and we know we're the team that can make it happen. Community. You make Greater Good Health the best place to work for others around you. You live our core values. Experience and Qualifications High School Diploma or GED equivalent 3+ years of office administration experience Healthcare experience is preferred, but not required Customer service experience (Preferred) Healthcare organization experience is a plus Experience with Electronic Health Record (EHR) (preferred) Valid Montana driver's license (preferred) Physical Demands 4-5 hours a day, sitting at a desk in the clinic and using a keyboard 3-4 hours a day, standing and walking in order to help patients with the door, orient or help patients navigate the clinic As needed, collecting the mail which may include lifting light packages of under 15 pounds. As needed, light re-arrangement of furniture in patient areas and watering plants. On an exception basis, occasionally for events, light set up duties, such as hanging banners and placing flyers and other collateral in centralized locations. Ability to coordinate events and manage logistics, from setup to breakdown. Comfortable with physical labor, including the ability to lift up to 50 pounds Perks and Benefits: Competitive Compensation Package: We offer a competitive compensation package Comprehensive Medical, Dental, and Vision Benefits: Take advantage of comprehensive healthcare coverage, including medical, dental, and vision benefits, to prioritize your health and well-being. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) available Paid Time Off and Parental Leave: Enjoy paid holidays, vacation time, and paid parental leave to maintain a healthy work-life balance and spend quality time with your loved ones 401K Program with Company Match: Plan for your future with our 401K program, featuring a company match, to help you save for retirement Wellness Resources: Access to BetterHelp sessions and a monthly wellness benefit to support your physical, mental, and emotional well-being Comprehensive Life and AD&D Coverage: Enjoy peace of mind with 100% premiums covered by GGH for Basic Life and Accidental Death & Dismemberment (AD&D) insurance for full-time team members. Additionally, voluntary supplemental life insurance is offered at a discounted rate Employee discount savings program: Save on travel, entertainment, streaming services, online shopping and so much more! Voluntary Insurance plans: We offer voluntary short term disability, critical illness and accident plans for additional financial security during periods of illness or injury that prevent you from working for a set period of time Don't check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. GGH is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging - so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still consider applying. You may be just the right candidate for this role or another one of our openings!

The Staff Pad has partnered with a client in Montana who has a vision to be the gold standard for Healthcare. We are looking for several Patient Access Specialists across multiple areas/departments. The role of a Patient Access Specialist (PAS) is to assist in providing seamless, patient-oriented and timely access to services. Responsibilities: This position requires excellent customer service skills, both written and oral, which involves ability to communicate effectively in person or over the phone. PAS frequently provides the first impression of the organization and must ensure optimum internal and external customer satisfaction while obtaining demographic and payment information for accurate reimbursement. Answers incoming calls, collects insurance copays where applicable, reviews daily schedules for accuracy, while working directly with patients, staff and providers. Responsible for the registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy. PAS are also responsible for the efficient registration of the patient in front of them keeping the patient flow and clinic schedule on time. This position also requires knowledge of insurance benefits, referrals and authorizations, and scheduling. PAS assist with other general office duties when needed. Works directly with patients, provider offices and care teams to obtain all information necessary to accurately schedule appointments. Uses electronic healthcare information system to accurately record information related to the patients scheduled appointments and/or follow up appointments. Provides patients with basic instructions, within the PAS scope of practice, such as preparation for visit, directions, arrival times, information to bring to visit, expectations for payment, and other key information to ensure patients success. Uses/schedules in healthcare information system scheduling templates as designed. Provides information and answers patient questions, within the scope of the PAS job description. Functions as a liaison for the department to ensure open and effective communication between the hospital, clinics and its patients to ensure that patients are scheduled in a timely manner. The PAS is responsible for maintaining knowledge of DNV, Patient Rights and Responsibilities, Consent for Treatment, HIPAA, Payors, and departmental/system policies and procedures and must be able to explain these to patients and their family members or provide a warm handoff to the correct subject matter expert. Qualifications: 1-2 years of hospital admissions or providers office experience preferred. Experience in customer service or scheduling departments in a healthcare setting highly preferred High School Diploma, GED, or HiSET GED preferred. Medical terminology preferred. By applying, you consent to your information being transmitted by College Recruiter to the Employer, as data controller, through the Employers data processor SonicJobs. See SonicJobs Privacy Policy at us/privacy-policy and Terms of Use at us/terms-conditions RequiredPreferredJob Industries Other

Patient Care Coordinators provides a variety of receptionist and skilled clerical duties in support of the PMG physician offices. This includes but is not limited to, obtaining patient demographics, insurance information and verification, explanation of various hospital forms and policies, obtaining signatures, discussions on financial responsibilities, collection of monies and initiation of the proper episode of care. Processes required information on all patients according to departmental and interdepartmental policies and procedures while adhering to the patient focused admissions process. Performs all other duties assigned such as filing keyboarding, answering telephone, etc. Is able to work effectively and calmly with frequent interruptions, in a rapid-paced environment. Accountable to obtain timely and accurate information. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Group Montana and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + Customer service-related experience. Preferred Qualifications: + 6 months office experience, medical office preferred. + 6 months experience in Electronic Medical Records. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 405737 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 3501 S MISSOULA URGENT CARE Address: MT Missoula 3017 Paxson St Work Location: Southgate Medical Center-Missoula MT Workplace Type: On-site Pay Range: $17.03 - $26.06 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Job Description WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. What it's all about: As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients' needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care. What's in it for you? Top priority of culture and community including ongoing training Attractive compensation package with monthly bonus opportunities Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs Mentorship and professional development opportunities including a CES Advisory Board Field support for your hearing center What you will do: Maintain client charts and ensure information is up to date Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients Enter stock and custom orders, perform weekly inventory audit to ensure accuracy. Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements Maintains a clean, inviting, and friendly environment Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks Maintain knowledge of current HearUSA's products, promotions and pricing. As needed, facilitate and support with HearAssist and remote care What we are looking for: High School Diploma or equivalent Experience in customer service and office administration Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers Proficiency with computers including scheduling software and MS Office Strong multi-tasking, organization, and time-management skills A Place to Grow your Career: Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer: A professional development team of dedicated Regional Training Managers Continuing education, LinkedIn Learning and tuition reimbursement Career advancement pathways for Center Support and Client Care Pays :$19hr The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person's ability to do the job or otherwise made unlawful by federal, state, or local law.